Overview

Westbury Hotel

22-24 Collingham Place, London, SW5 0PZ, United Kingdom
+44 207 373 0666

$73+

Overall guest ratings

7.3/10 Good
Based on 3,366 reviews

Review highlights

  • 9.8
  • 9.1
  • 4.0
  • 3.3

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Location. This London property is in West Kensington, within a kilometer (0.6 miles) of the Earl's Court Exhibition Centre, Linley Sambourne House, and London Natural History Museum.

    Hotel Features. Amenities at the 5-floor Westbury Hotel include complimentary continental breakfast, free WiFi, and a television in the lobby. The front desk is open 24 hours a day and has a safe. The hotel also offers tour assistance and secretarial services, and metered street parking is available.

    Guestrooms. Amenities featured in the 50 guestrooms include complimentary wireless Internet access, coffee/tea makers, and LCD televisions. Business-friendly amenities include direct-dial phones, hair dryers, and in-room safes. Additional towels and bedding are available on request. Cribs/baby cots are available for a surcharge.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews of Westbury Hotel

    Overall Rating

    7.3 Good
    Based on 3,300 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
      10.0 "Easily accessible by car, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.3 "Management was excellent, said 73%."
    • 8.8 "Good value."
      9.2 "92% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.3 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.0 "Disappointing food."
      4.5 "55% did not enjoy the desserts."
      4.2 "58% found the side dishes unedible."
      3.8 "62% did not like what was on the menu."
      4.6 "For 54%, the dining experience was not enjoyable."
    • 3.3 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      3.0 "70% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      2.6 "74% thought the tv was sub-standard."
      3.6 "64% were unhappy with the view."
      4.5 "55% were disappointed with the minibar."
    • 3.1 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.4 "66% criticized the plain hotel."
      1.3 "87% didn't like the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 3.0 "Awful breakfast."
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    Overall Rating

    7.0 Good
    Based on 1,518 reviews
    • 9.9 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "City centre within easy reach, said 94%."
      10.0 "Easily accessible by car, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.2 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.1 "Average cleanliness."
    • 3.2 "Awful breakfast."
    • 3.0 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      0.6 "94% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      0.2 "98% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      2.9 "71% had problems with the shower."
      1.9 "For 81%, the rooms looked old."
      1.9 "Air conditioning was criticized by 81%."
      2.7 "73% thought the tv was sub-standard."
      4.9 "51% were disappointed with the minibar."
      3.7 "63% were unhappy with the view."
    • 2.2 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
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    Overall Rating

    7.3 Good
    Based on 1,353 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Easily accessible by car, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.1 "Management was excellent, said 81%."
    • 8.3 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 3.6 "Not very comfortable."
      0.9 "91% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    • 3.5 "Disappointing food."
      4.9 "51% did not enjoy the desserts."
      4.4 "56% found the side dishes unedible."
      3.4 "66% did not like what was on the menu."
    • 3.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      3.0 "70% had problems with the shower."
      4.0 "60% said the bathroom was dirty."
      1.3 "87% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      1.9 "Air conditioning was criticized by 81%."
      3.5 "65% were unhappy with the view."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.9 "Awful breakfast."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 429 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent value."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.5 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 3.6 "Disappointing food."
    • 3.4 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      1.9 "For 81%, the rooms looked old."
      4.0 "60% said the bathroom was dirty."
      3.2 "68% found problems with the furniture."
    • 3.0 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.2 "98% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 2.7 "Awful breakfast."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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