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the service and helpfulness of the staff
I loved the two 10oz Steaks and a bottle a wine for £25!!! Brilliant! Even though i know the room was clean there was a small stench of cleaning product in our room.... but it wasn't too bad, but you asked!
rooma was beautiful, staff were lovely and food was great!! the only downside was that our room was a bit cold!
stayed at this hotel for just one night, my first impression was the friendly atmosphere , the hotel room was warm and inviting, will definitely go back again and stay much longer.enjoyed this hotel very much. I could not say i did not like anything about this hotel as it was first class and good value for money.
live music in bar
Hotel was clean, in a good location and comfortable. Parking was impossible to find.
Value for money Breakfast was quite a shambles. Huge queues and a table in the middle of the restaurant (a very large tbale that everyone could see) covered in all of the dirty plates/cups etc. this should have been removed to the kitchen and not left on site.
very convenient to other attractions and staff were very helpful breakfast disorganised and hot food bar didn't have enough food for all guests
The hotel was great we were very comfortable, the staff were very nice and friendly. I think they had just got a new manager so enthusiasm was in the air. We even got a toy for our child upon arrival. A happy customer!! Everything was great..
the room was big and bright with a great view of the river. The receptionist was rude and dismissive upon arrival which created an unpleasant start to the stay.
helpful friendly staff entertainment on sat night very bad -girl could not sing -
Position of hotel, good staff
Was raining, car park in basement, lift to the room. Dinner at night was great value, but was for all three coarses, were one would have been enough, very good value
Good central location. Bed extremely comfortable.
Location to the Old City
The staff was excellent! The view from our room was wonderful! We extended our stay and the front desk was very accommodating. Excellent value for the price we paid.
The attentivness and helpfulness of the staff . From the receptionist to the waiter all of them went that extra mile asking if they could be of additional help rather than just "serving us" plumbing sound from adjacent bathroom
Fantastic evening entertainment and a great base Not really a 4 star more like 3 star Breakfast was a mass free for all buffet hated it
Good central location - lovely view from my room Not dislike - but thought it strange that there was no valance on the bed- you could see the base of the bed - took away from the look of the room
No air conditioner
Central position I don't mind basic, but this Travelodge was grubby, very shabby and very noisy til 3am. The cost of overnight parking seemed excessive too. This used to be a pleasant place to stay, but all the quality fittings were either broken or missing. Quite a disappointment.
easy access to city centre felt the rooms were a bit worse for wear since last i stayed and even after complaining we still had no hot shower after four days
My booking at Travelodge Derry represented great value for money and the location was also ideal as it was within walking distance of all the places I was visiting during my stay.
location to shopping
Nothing, very disappointed with the cleanliness of the hotel and in particular my room. I have made a written complaint to Travelodge. See above
Nothing, It was horrid. Filthy, Smelly Dirty, Uneven bed, smelly, noisy, distorted TV... you name it it was just disgusting. Never book this place!
size of room We did not sleep a wink. It is situated across from a night club. It was a wednesday night however wasn't quiet til at least 5 in morning. I would never stay again.
location, entrance from parking structure; good bed and bathroom we stayed in the Tory Suite; which is also room 107, but it does not say so on the first door to the room, we felt idiotic looking for room 107; staff was unhelpful in this respect; also the lack of direct light from the window made the room claustrophobic; electric lights in the room were not very handy, made reading in bed impossible
Centre of Derry so very handy The hotel was not clean
The landlord was helpful and friendly. The shower was fantastic. The breakfast was delicious and filling. The room I stayed in was quite tiny. The tea and coffee making supplies in the room were quite scarce.
Owners very friendly, good location although we didn't realise we were in the heart of the Bogside. Breakfast ok, but not the full Ulster fry I was expecting
Owners were so welcoming and made our stay really enjoyable, I would'nt hesitate to recommend the Serendidpity to anyone thinking of staying in Londonderry. None.
very friendly,helpfull and relaxing atmosphere.exellent rooms ,comfortable beds,nice decore,modern.breakfast exellent
Friendly. Helpful. Good breakfast. Centrally located. Free wi-fi. They did not accept credit-cards as stated during booking.
The breakfast was good and the Wifi was adequate Its position was not described on the internet, the parking was on a busy street. The room w3as four floors up and no lift and the en suite would have been small for under somebody's stairs.
friendliest b&b we`ve stayed in with very comfy beds for us and our two kids
We loved our stay at Serendipity. The B & B owner was extremely helpful in getting us settled in for our stay. The views over loking the beautiful walled city of Derry were spectacular. The room was cosy and had all the amenities needed. I particular liked the downstairs common living area where you could use the internet and listen to music. The walk into town was all downhill which was great.
Barry and Joan (the owners) were extremely kind and hospitable, and very helpful in answering all of our questions about the area. The B&B is right in the heart of the Bogside neighborhood, so if you are interested in the history of the troubles (ie. Bloody Sunday), this is the place to stay. The murals, Museum of Free Derry and memorials are literally a 30 second walk from the front door. The walled city is about a 2 minute walk, as are all the pubs, restaurants and shops you could possibly need. We will definitely stay here again!!!!
Brilliant hotel and lovely friendly owners. Couldn't be more helpful. We moved to Traveldoge for our second night because we weren't orignally doing two nights and wish I could have stayed another night at the Amore.
the experience of staying in the bogside!
Staff welcome friendliness good food comfort ambience A bit overpriced for b&b
I was very pleased when I got to Derry city and phoned the B&B for directions, Barry came to meet me and I followed him to the B&B, also Joan was very welcoming and friendly and went out of her way to make us a late breakfast on Sunday morning.
The woman who attended us was lovely, she explained us absolutely everything we needed to know about Derry. Also, she was nice when we asked for some coffee the next day for taking out, and she came back with coffee... and pancakes! Room was very good, warm and clean. Just the stairs are a bit noisy.
Excellent B&B, well well located in the Bogside, friendly and very confortable.
staff were extremely helpful and friendly nothing
Courtesy is 1st word I can imagine.
The staff was very welcoming and helpful, the room comfortable and the breakfast was delicious. Couldn't ask for more.
Original location seemed ok Was sent to a 3 bedroom apt over 3km away from town with no hot water. the young guy blamed his wife for giving rooms awy to another 2couples without check their id's. the hot water didnt work in the morning and we called him and he said he would come in 15 min. He never showed and never returned the many calls.. We ended up having to heat water in the kitchen in pots and having birdbaths in the bathroom. A chair broke in the kitchen while sitting on it. He did not reduce the price due to inconvenience. He only paid us for 1 going and return taxi fare into town and said that is all he could do and that we would not find another hotel and that we were getting a deal...!?! Horrible experience at the trafalgar ct #2 apt. Never again
Really friendly and helpful landlord, excellent breakfasts, comfortable bed Room was quite small (so small in fact that I had an "Off Suite" bathroom and toilet which was as large as my room and available for my sole use.
It had a very friendly environment, breakfast was good.
Angel house was near to town centre. Very nice. We have a enjoyable day visiting londonderry town centre and in angel house we have access to the computer and were able to serve the net for my wife's interest in Louis vinttion shop in Dublin.
I actually was reserved at Angel House but they ended up putting me in the Serendipity House across the street (same owners). The staff was very helpful (carried my bags up to the top floor) and gave me some suggestions about where to eat and what to see. The owner was very accommodating with my special dietary needs. The location is very convenient, within several minutes walk of main sites of Derry. My room was not en suite. I asked for and never received bathroom soap for handwashing. Room was small, but adequate.
Wonderful ownership of b&b, were personal and friendly. Room was very clean as well as all of the b&B. Very generous, would stay there again and recommend.
A very nice place with great people! They gave us a lot of advice for our road trip on the north coast and were pleasant. The room was small but very coocooning so we loved it.