Overview

Custom Hotel

8639 Lincoln Boulevard, Los Angeles, CA 90045, United States
+1 310 645 0400

$129+

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Rates

Overall guest ratings

6.6/10 Good
Based on 3,944 reviews
See all reviews

Review highlights

  • 8.1
  • 7.9
  • 5.3
  • 4.5

Good to know

  • Great shopping
  • Good access to airport

Nearby

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    About

    A member of the Joie de Vivre group, the Custom Hotel is the only boutique hotel in L.A within a one-mile radius of the airport and is the ideal L.A destination for travellers seeking a convenient location but who don't want to compromise in terms of quality.

    A haven for the creative jetsetter

    The Custom Hotel's air-conditioned rooms are each fitted with color-changing LED lights and offer expansive views of Playa del Rey and LAX. Each floor has its own unique graphic concept and amenities include a flat-screen LCD TV with on-demand movies and music and complimentary Wi-Fi in every room. Noise-canceling windows ensure that the hotel's guests enjoy a good night's sleep in the comfortable beds which are dressed with 300 thread count linens. The Deck 33 Bar & Restaurant allows guests the luxury of sipping house cocktails in the lounge, on the sundeck or by the poolside cabana. Environmentally friendly meeting rooms are available for business travelers concerned with their carbon footprint and the hotel offers a complimentary Mercedes shuttle to and from the airport.

    Around the hotel

    There is a golf course and a 28-lane bowling alley within walking distance of the hotel and the Pacific Ocean is just a mile away. The Forum and the Otis College of Art and Design are nearby and popular local eateries include the Hacienda del Ray and Thai Tulay.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Gift shop
    • Room service
    • Wheelchair accessible
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Long-term parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.6 Good
    Based on 3,944 reviews
    • 8.1 "Location is great."
    • 7.9 "Good bar."
    • 7.3 "Good service."
    • 6.7 "Internet is average."
    • 5.9 "Average value."
    • 5.3 "Average cleanliness."
    • 4.5 "Not very comfortable."
    • 4.4 "Rooms are not good."
    • 3.4 "Wellness & sports facilities were not very nice."
    • 3.4 "Breakfast is below average."
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    Overall Rating

    7.1 Good
    Based on 1,774 reviews
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.9 "89% were happy with the shuttle service."
    • 7.7 "Good bar."
    • 6.5 "Internet is average."
    • 5.8 "Average value."
    • 4.8 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      2.3 "77% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.5 "75% found problems with the furniture."
      0.9 "91% criticized the small bathroom."
      2.9 "71% said the bathroom was dirty."
      0.6 "Air conditioning was criticized by 94%."
      2.4 "76% thought the tv was sub-standard."
      0.3 "97% were unsatisfied with the kitchenette."
    • 3.4 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
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    Overall Rating

    6.2 Good
    Based on 670 reviews
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.9 "99% liked the proximity to shopping."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      9.1 "91% were happy with the shuttle service."
      7.3 "73% thought the service was very professional."
    • 6.7 "Internet is average."
    • 5.5 "Average value."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.1 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
      0.7 "93% criticized the small bathroom."
    • 3.5 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 3.5 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.6 "54% said rooms were small."
      2.4 "76% found problems with the furniture."
      0.5 "Air conditioning was criticized by 95%."
      2.0 "80% had problems with the shower."
      0.7 "93% criticized the small bathroom."
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    Overall Rating

    6.3 Good
    Based on 631 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.9 "99% liked the proximity to shopping."
    • 7.9 "Good bar."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 6.3 "Average value."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.1 "Vibe was decent."
    • 3.7 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.4 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      2.2 "78% found problems with the furniture."
      0.7 "93% criticized the small bathroom."
    • 3.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      4.5 "55% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 867 reviews
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good bar."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.8 "88% were happy with the shuttle service."
      7.4 "74% thought the service was very professional."
    • 6.9 "Internet is average."
    • 4.9 "Vibe wasn't good."
      3.0 "For 70%, the lobby entrance was sub-standard."
      4.1 "59% criticized the unstylish hotel."
    • 4.9 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      2.2 "78% had problems with the shower."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
      3.0 "70% thought the facilities needed updating."
    • 3.6 "Breakfast is below average."
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    Good to know
    "Great shopping"
    "Good access to airport"
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