Pros (+) Nothing
Cons (-) Staff at hotel is racist.
4 stars
Hyatt Regency Louisville
320 West Jefferson Street, Louisville, KY 40202, United States
Louisville, KY
See location+1 502 581 1234Photos of Hyatt Regency Louisville
Overview
Situated in Louisville, Hyatt Regency Louisville provides charming accommodation and has city views. It is located a short stroll from Belle of Louisville, Muhammad Ali Center and Cathedral of the Assumption.
There are a variety of amenities on offer to those staying at Hyatt Regency Hotel Louisville (Kentucky), including outdoor tennis courts, an indoor pool and meeting facilities. Multilingual staff can assist with booking tours and sightseeing trips, and an express check-in feature is provided.
All the chic rooms at the hotel provide a coffee maker, plus all the necessities for an enjoyable stay. Wireless internet access, a flat-screen TV and a refrigerator are also provided to guests.
Those staying at Hyatt Regency Louisville can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby when looking to sit down to a meal. A selection of dining options are also found in the surrounding area.
Hyatt Regency Hotel Louisville (Kentucky) is conveniently situated for sightseeing in the area with Actors Theatre of Louisville and Fourth Street Live just a stone's throw away. The Kentucky Center for the Performing Arts is a short walk away.
Latest deals for Hyatt Regency Louisville
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Hyatt Regency Louisville
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Family friendly
- Cribs available
Pool
- Indoor pool
Reviews of Hyatt Regency Louisville
8.7
Very good
1467 verified ratings
Wonderful
898
Very good
205
Good
126
Okay
58
Fair
67
Mediocre
38
Poor
75
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the spacious rooms and cleanliness in some cases. However, there were notable complaints about noise levels from construction and HVAC systems, as well as cleanliness issues in certain rooms. Some guests found the bathrooms small and the service could be improved.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
708 reviews
8.8 out of 10
499 reviews
9.6 out of 10
2 reviews
8.9 out of 10
8 reviews
All reviews
Pros (+) Great place and so friendly. Everyone was extremely helpful. Rooms were very nice and very comfortable. Great access to everything. Just valet the car and walked the entire trip:)
Cons (-) The restaurant was nice and the staff was friendly but I didn’t think the food was worth the price. It was ok at best. There are so many amazing restaurants nearby that I wouldn’t waste my money. A single piece toast (yes one piece) with some brown avocado on it is $9. That’s insane.
Pros (+) Bar staff.
Cons (-) Due to a booking mistake with an online provider, I had no choice but to pay premium price for a room.
Pros (+) Nice location in downtown Louisville
Cons (-) I did morn like the fact that when housekeeping knocked on the door at 9:30 am to try and service the room and told them no thank you, After telling them no they proceeded to try and enter the room at 10:30 am. This time I had the catch latch on the door that stopped them. I will not ever stay at another Hyatt again. Poor painting throught hotel.
Pros (+) This is a awesome hotel in a great location. Staff at the desk were exceptionally friendly and helpful. The room was decorated in a very modern style. There was a 65 inch TV in the room. The hotel also has a restaurant and bar. I ate 3 meals there and the fool was good and preparation was excellent. I would not hesitate to stay there again.,
Cons (-) Front desk workers, although eager to assist, did not have a good command of the English language. The accents were very heavy, and sometimes I had to ask them 2 or more times to repeat what they said.
Pros (+) The location is great, right on fourth street. The bed was very comfy and the tv was huge.
Cons (-) The bathroom was freezing, and the noise from the late night parties echoed from the lobby right outside the door, made it hard to sleep. Valet was expensive and the pool was alright, kind of small. No hot tub. No free wifi, no breakfast included. For the cost, I expected more.
Pros (+) The basic room appeared recently renovated and was borderline luxurious, depending on your definition of luxury. Definitely highly comfortable. High-end bathroom, bed and bedding were marvelous, the robe is a welcome touch. Stayed Fri-Sun, there was a lot going on in and around the hotel. I was pleasantly surprised at how the noises disappeared once my room door closed. The complimentary Wifi was ...
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Pros (+) location, gym, comfy bed
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining options at Hyatt Regency Louisville?
You can enjoy a unique dining experience at the on-site restaurant, and there are also a variety of dining options in the surrounding area.
Are there any concerns about cleanliness at Hyatt Regency Louisville?
Some guests mentioned concerns about cleanliness, such as filthy carpets and dirty rooms. However, many others praised the hotel for being very clean.
What are the common comments about the staff at Hyatt Regency Louisville?
Guests frequently praised the staff for being friendly, helpful, and informative. However, a few mentioned encountering rude front desk clerks.
How are the beds at Hyatt Regency Louisville?
While some guests found the beds comfortable and the rooms spacious, others mentioned uncomfortable mattresses and hard pillows.
What are the best times to visit Hyatt Regency Louisville?
The high season is in May, and the low season is in December. It's worth considering these factors when planning your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Indoor Pool
Guests appreciated the indoor pool, but some mentioned that the water was too cold. Consider checking the pool temperature before planning a swim.
Consider Room Location
Some guests reported noise disturbances from adjacent rooms and the common area. Requesting a room away from high-traffic areas might lead to a quieter stay.
Explore Nearby Attractions
The hotel's proximity to popular attractions like the Muhammad Ali Center and Fourth Street Live makes it convenient for sightseeing and entertainment.
Check for Special Events
Several guests noted that prices went up during special events. It's advisable to check for any ongoing events in the area before booking.
Be Mindful of Seasonal Rates
May is considered the high season, so if you prefer a quieter and potentially more affordable stay, consider visiting during the low season in December.
Confirm Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with dirty carpets and unclean bathrooms. It may be helpful to confirm the room's cleanliness upon check-in.
Parking Considerations
If you plan to drive, be aware that valet parking is available. However, some guests mentioned limited parking and high parking prices, so it's worth considering parking alternatives in the area.
Dining Options
While the hotel has an on-site restaurant, guests mentioned a desire for more dining options, especially during off-peak hours. Exploring nearby dining establishments could provide additional choices.
Address Noise Concerns
Some guests experienced noise disturbances from nearby venues and other guests. Bringing earplugs or a white noise machine may help mitigate any potential disruptions.
Location
320 West Jefferson Street, Louisville, KY 40202
What's nearby
- Fourth Street Live156 yd
- Cathedral of the Assumption348 yd
- Kentucky Center for the Performing Arts0.3 mi
- Belle of Louisville0.4 mi
- Muhammad Ali Center0.4 mi
- Louisville Waterfront Park1 mi
- Big Four Bridge1.2 mi
- Conrad Caldwell House1.7 mi
- Cave Hill Cemetery2.2 mi
- University of Louisville2.7 mi
- Cherokee Park3.4 mi
- Louisville Water Tower3.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Louisville
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | September | $290 | $164 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 91% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hyatt Regency Louisville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 0.3 mi | Louisville Intl | 5.6 mi |
Everything you need to know for your stay in Louisville
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