Construction noise and wi-fi not working was a major problem.
4 stars
Cascada Boutique Hotel
Photos of Cascada Boutique Hotel
Overview
Cascada Boutique Hotel is set in Lucerne and is within a short walk of nearby attractions, such as Lucerne Culture and Congress Centre, Kapellbrucke and Rathaus Lucerne. Surrounded by local bars and restaurants, it is a short walk from Lucerne Railway Station.
A wide range of personalized services are available for guests of Cascada Boutique Hotel, such as a currency exchange, a ticket service and a concierge. Staff are available 24 hours a day and can assist with booking tours and tickets. The sauna is an ideal place to relax at the end of the day.
The hotel offers 66 rooms, all of which are equipped with a refrigerator, a microwave and a mini bar.
During their stay at the hotel, guests can enjoy a meal at The Bolero Restaurant, which offers a menu including Spanish and Mexican cuisine. In the evening, guests are welcome to relax in the comfortable lounge bar. For guests with day trips planned, the hotel provides packed lunches if needed.
The location of Cascada Boutique Hotel allows easy access to multiple tourist attractions by foot. Zurich Airport is a 50-minute drive away.
Latest deals for Cascada Boutique Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Cascada Boutique Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Wine glasses
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Free Internet
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
General
- Window
- Family rooms
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Long-term parking (surcharge)
- Private parking
Outdoor
- Terrace/Patio
- Balcony
Things to do
- Beach access
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Workspace
- Desk
Spa
- Sauna
Reviews of Cascada Boutique Hotel
8.7
Very good
2349 verified ratings
Wonderful
1397
Very good
501
Good
256
Okay
72
Fair
67
Mediocre
31
Poor
25
Summary of reviews
Guests say
Guests highly praised the hotel's location, being close to the train station and Old Town. The service was exceptional, with staff going above and beyond to assist guests. Breakfast received rave reviews for its quality and variety, making it a highlight of their stay. Overall, guests enjoyed a comfortable and pleasant experience, despite some minor issues like noise and air conditioning.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8.7 out of 10
707 reviews
9.5 out of 10
38 reviews
10 out of 10
1 review
7.9 out of 10
4 reviews
All reviews
Pros (+) The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing. We had a wonderful stay, ...
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Pros (+) Extremely accommodating, great facility, friendly staff, AMAZING breakfast.
Pros (+) Close to train station, breakfast included and the mini bar is stocked with drinks for free, nice sized room, nice sized bathroom, nice decor, comfortable beds
Cons (-) Price was HIGH and the air conditioner stunk. Smelled sour. I felt like I was breathing in mold
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Cascada Boutique Hotel?
Guests can enjoy a meal at The Bolero Restaurant, which offers a menu including Spanish and Mexican cuisine. In the evening, guests are welcome to relax in the comfortable lounge bar. For guests with day trips planned, the hotel provides packed lunches if needed.
What are the main highlights of the hotel's location?
The location of Cascada Boutique Hotel allows easy access to multiple tourist attractions by foot. Zurich Airport is a 50-minute drive away.
What practical amenities are available for guests at the hotel?
The hotel offers a wide range of personalized services, such as a currency exchange, a ticket service, and a concierge. Staff are available 24 hours a day and can assist with booking tours and tickets. The sauna is an ideal place to relax at the end of the day.
What can guests expect from the hotel's staff and customer service?
Staff is very helpful and friendly all round. Drinks in the room fridge were included and restocked on room clean. The staff were super attentive and patient during check-in and upgraded our rooms to a duplex so that we could be together as a family as well offering umbrellas since it was raining.
What are the key features of the hotel's rooms?
The hotel offers 66 rooms, all of which are equipped with a refrigerator, a microwave, and a mini bar. The bed was a bit firm and the bathroom a bit small but otherwise a very well-furnished space. The room was spacious, near to the train station, very clean, exceptional buffet breakfast. Everything was great!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Consider upgrading to a larger room if space is a priority, as some guests found the standard rooms to be small.
Enjoy the Complimentary Minibar
Take advantage of the complimentary minibar and restocked drinks, as mentioned by several guests.
Try the Spanish Restaurant
Guests highly recommended trying the Spanish restaurant at the hotel for an enjoyable dining experience.
Consider the Location
While the hotel is conveniently close to the train station, some guests found it a bit far from the old town, so consider the location based on your preferences.
Take Advantage of Free Transportation
Guests appreciated the free transportation throughout Lucerne when booking a hotel room, making it convenient for exploring the city.
Request a Room with a View
Some guests enjoyed the views from their rooms, so consider requesting a room with a view for a more scenic experience.
Be Mindful of Room Size
Keep in mind that some guests found the rooms to be small, so consider this when making your reservation.
Enjoy the Sauna
Unwind at the end of the day by making use of the sauna, which was highlighted as an ideal place to relax by the hotel.
Check for Special Touches
The hotel is known for providing lovely touches to make special occasions memorable, such as complimentary drinks and personalized room decorations for anniversaries and honeymoons.
Take Note of Staff Recommendations
The staff, particularly Hüseyin, was praised for providing insightful recommendations, so don't hesitate to seek their advice for making the most of your stay.
Location
Bundesplatz 18, 6003 Lucerne, Luzern
What's nearby
- Luzern Train Station402 yd
- Wilhelm Tell Express0.3 mi
- Lucerne Culture and Congress Centre0.3 mi
- Jesuitenkirche0.4 mi
- Kapellbrücke0.4 mi
- Old Town0.4 mi
- Rathaus Lucerne0.5 mi
- Historisches Museum Luzern0.5 mi
- The Nine Towers0.5 mi
- Spreuerbrücke0.5 mi
- Hofkirche0.7 mi
- Sternwarte Hubelmatt0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: KZV-SLU-000026
Essential information about Cascada Boutique Hotel
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $418 |
Average price (weekend night) | $503 |
When to book a room at Cascada Boutique Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Zurich |
Distance to airport | 30.7 mi |
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