Herol - my mountain retreat
Overview
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Amenities at Herol - my mountain retreat
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Mountain view
- Ski storage
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Roll-in shower
- Hypoallergenic
- Allergy-free room
- Non-feather pillow
- Upper floors accessible by stairs
Bathroom
- Shower
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Things to do
- Hiking
- Ski school
- Board games/puzzles
- Game room
- Cycling
- Skiing
- Horse riding
- Table tennis
Services and conveniences
- Wake-up service
- Safety deposit box
- Hammam (Turkish bath)
- Room service
- Tour desk
- Key card access
- Bottle of water
- Private check-in/check-out
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Trash cans
Kitchen
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Dining area
- Kitchen
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
Pool and spa
- Spa and wellness center
- Sauna
- Steam room
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Family friendly
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Workspace
- Fax/photocopying
- Desk
Laundry
- Laundry facilities
Health and safety
- Safe
Reviews of Herol - my mountain retreat
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food quality at Herol - my mountain retreat?
Guests have described the food at Herol - my mountain retreat as amazing, fresh, and locally sourced. The hotel offers a superb dining experience with a variety of home-made and locally sourced products.
What are the unique offerings of the hotel's location?
The hotel is beautifully located in a quiet area with stunning views, offering a perfect mix of mountain cozy and modern amenities. Guests can enjoy a walk in the forest, cross-country skiing, and a peaceful retreat surrounded by blue and green landscapes.
How are the cleanliness and facilities at Herol - my mountain retreat?
The hotel is well-maintained and spotlessly clean, with modern rooms and a great breakfast. Guests have also praised the wellness area and the spa with a panoramic mountain view.
What are the parking options available at Herol - my mountain retreat?
The hotel offers free parking and private parking, as well as the option for guests to opt-out of accommodation cleaning. Additionally, there is the possibility of shuttle service for transportation needs.
What is the best time to visit Herol - my mountain retreat?
The hotel is a hidden gem, offering a fantastic scenery and a cozy feeling. Guests have been pleasantly surprised by the attentive and friendly hosts, the great value for money, and the well-designed facilities. It's recommended to plan a longer stay to fully enjoy the amazing location and the excellent service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain or garden comes highly recommended.
Consider Transportation Options
If you plan to explore the surrounding area, take advantage of the hotel's shuttle service or consider renting a car, as the hotel is located in a quiet area with limited nearby dining options.
Check Dining Options
While many guests praised the food, some found the dinner to be expensive. Consider inquiring about the menu and pricing beforehand, especially if you have dietary restrictions, to ensure a satisfying dining experience.
Plan for Language Barriers
Some guests experienced challenges due to language barriers, as the staff's proficiency in English was limited. It may be helpful to have a translation app or basic knowledge of Italian to facilitate communication.
Enjoy the Wellness Area
Guests appreciated the spa and wellness facilities, but noted that the spa closed early. Plan your visit accordingly and consider requesting extended hours if you wish to enjoy the sauna with a panoramic mountain view.
Explore Nearby Activities
Take advantage of the hotel's proximity to nature by enjoying activities such as hiking, skiing, horse riding, and cycling. The hotel's location offers a perfect opportunity for outdoor enthusiasts to explore the surrounding area.
Understand Room Upgrade Charges
Some guests were surprised by additional charges for room upgrades and breakfast for children. It's advisable to clarify all details regarding room bookings and potential upgrades to avoid unexpected expenses at checkout.
Consider Food Options
While many guests enjoyed the locally sourced meals, some found the vegetarian options limited. If you have dietary preferences, it may be beneficial to inquire about alternative meal choices in advance.
Embrace the Seclusion
The hotel's remote location offers a peaceful retreat, with no other buildings around. Embrace the tranquility and take a leisurely walk in the forest or indulge in cross-country skiing for a serene experience.
Pack Accordingly
As the hotel is situated in a quiet area, it's advisable to pack any essentials you may need, as there are limited amenities and dining options in the immediate vicinity.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Herol - my mountain retreat
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Value for money | 9.0 |
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Distance to city center | 1.1 mi |
Nearest Airport | Bolzano |
Distance to airport | 29.3 mi |