Our 4-star design hotel, located in the city center, commands 40 rooms, five suites and an annex featuring 21 rooms. All our rooms are individually designed to provide you with several features for the modern conveniences. Incorporating a modern and comfortable design, our room decor reflects the clean, uncluttered feel of the hotel as a whole. All our rooms and suites here at the BEST WESTERN PLUS Grand Hotel Victor Hugo are equipped with high-speed Internet, interactive digital television, air conditioning and hairdryers. The sauna as well as the fitness room is synonymous with wellness and offer vitality, relaxation and energy! Our hotel bar
Hotel is clean and in a good location for business - near the EU quarter but also close to shopping and sightseeing.Room was clean and fairly big. Breakfast was good.
However, it is not worth the 4 stars it claims it has. No caprets in the room but also no floor heating. You can hear the neighbours walking in their rooms because there is no noise isolation due to lack of carpets. For two people in the room they provided only 1 pair of slippers, etc.
Location is good, very convenient to go to the center.
We stayed 5nights, but in the one night, no room cleaning. And twice, no supplemental water.
The rooms were not as quite as would like to have. Noice from upstairs and outside did not make the night sleep very relaxing
The location was a very short walk to the downtown shops and sites. The staff was efficient and the breakfast good.
Our room lacked a few simple amenities that would have been nice: an ironing board and iron, and a full length mirror.
Only a short walk from main shopping/bars/restaurants. Free parking outside hotel on the weekend.
The assistance of the staff and the confort of the room
Staff spoke poor English
The staff were very accomodating, and the proximity to my office in Luxembourg was outstanding! Also, it was very clean and such an enjoyable stay.
Presentation and style were excellent. Location was very good. Staff were very helpful and seemed to enjoy their work.
The provision of tea/coffee making in the room would have been good
egg and bacon for breakfast was cold