Sheraton Grand Macao

Sheraton Grand Macao

The Londoner Macao,Estrada Do Istmo., Macau
+853 2880 2000

rate per night


based on 236 reviews

Sheraton Grand Macao
Thu 2/2
Mon 2/6

About Sheraton Grand Macao

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Airport shuttle for free

With a long history of being a place of great recreation for Western travelers, Macau is a city that has captured imaginations for centuries. Today, this city still has much to offer travelers not just from the west, but from around the world. Whether it is world-class gaming or the many different businesses that are headquartered in Macau, travelers are always seeking the best in accommodations. One of the best places to show how shrewd of a traveler you are is the Sheraton Grand Macao Hotel Cotai Central.

The Sheraton Grand Macao Hotel Cotai Central provides accommodations that are in step with the luxury the city is known for. As the largest hotel in Macau with more than 3,500 rooms, there is something for everyone – including three different pools. The central location of the hotel means that you can walk to some fantastic attractions including the casinos that have made Macau famous over the ages. The hotel offers amazing views of the city, and for business travelers, there are amenities including the business center that helps get the job done.

The massive hotel also features four different restaurants. Offering international cuisine is the restaurant Feast. Traditional Chinese cuisine is showcased at Yum Cha and Palms Café and Bar. Finally, Italian cuisine is offered at the restaurant Bene. These restaurants have high quality standards and for many are the highlight of a vacation in Macau.

Staying at the Sheraton Grand Macao Hotel Cotai Central is a great way to enjoy one of the world’s great cities.

Photos of Sheraton Grand Macao

Property safety measures

Sheraton Grand Macao has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton Grand Macao

Thu 2/2
Mon 2/6
Show deals with
King Rooms($86 - $604)
King room
1 king bed

1 king bed



$86 totalKAYAK
1 king bed

1 king bed


1 king bed

1 king bed



Executive Rooms($189 - $371)
Executive room
bed type unknown
bed type unknown


1 king bed

1 king bed



$211 totalKAYAK
1 king bed

1 king bed


Deluxe Rooms($61 - $264)
Deluxe room
bed type unknown
bed type unknown


$61 totalModetour
1 king bed

1 king bed


bed type unknown
bed type unknown



Amenities at Sheraton Grand Macao

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe


  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Executive lounge access
  • Family rooms
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' outdoor play equipment

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board


  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Shops (on site)
  • Bicycle rental
  • Golf
  • Evening entertainment
  • Beauty salon

Parking and transportation

  • Parking
  • Free airport shuttle
  • Shuttle service (free)


  • Garden
  • Terrace/Patio
  • Balcony


  • Fax/photocopying
  • Desk


  • Fitness center

Reviews of Sheraton Grand Macao

Very goodBased on 236 verified guest reviews

Pros +
Cons -

Time of Year:
Show reviews that mention
Sort by:
Newest first
8.8 Very good
Pros:Spacious and clean room
Cons:Reduce cost of room
10.0 Wonderful
Pros:I loved the fact that the services were excellent. The room was spacious and the breakfast buffet was excellent
9.7 Wonderful
Cons:Good location. Excellent breakfast
9.7 Wonderful
Pros:Central, easy access to all neighboring hotels. Had pleasant encounters with the staff, particularly the Filipinos (Filipino ladies in Bene who despite the full load would take the time to speak with other guests and even offer to cut a dragonfruit for me, Wilson Webster at the SPG front desk who made our first encounter in the hotel a funny and pleasant one and Earth Espinosa also in Bene who serviced us with gusto) and one Chinese lady from housekeeping Wu Guan Mei who made our stay a touching experience with a tiny gesture of leaving an extra bottle of water with a note (in Chinese, which we asked someone to translate) after seeing lots of medicine (maintenance meds) on the table. Tiny gestures such as these remind us of how the world can be a much better place with a little thought and kindness.
Cons:Renovation was ongoing. Sheets didn’t smell so clean. Some staff couldn’t direct us to the proper direction, say, going to the buses that would take us to the ferry or didn’t know where the business center was. Food could use some more variety.
10.0 Wonderful
Pros:One of the best Sheraton’s in the world Hands down.
8.5 Very good
Pros:Location is good. Close to the airport with a free shuttle. Other resorts such as Parisian, Venetian or Wynn palace are nearby (walking distance). Stuff is friendly and tries to be helpful.
Cons:Check-in and checkout could be more organized. There seems to be never enough counters open. Even though there are several employees standing around. Although there are several places to eat (buffets, food court, restaurants) the lunch/dinner selection is rather narrow. True international cuisine or attempt to distinguish itself from any other Macau hotel/resort is missing.
5.1 Fair
Cons:Had to weigh and hour to check in because they couldn't find online reservation Not fun at 12:30 at night. Staff was not accommodating. Made the whole staff unpleasant
10.0 Wonderful
Pros:The hotel price is best compare with quality offered.


The Londoner Macao,Estrada Do Istmo., Macau

What's nearby

  • Cotai Strip297 yd
  • Venetian Macao Casino0.3 mi
  • Cotai Arena0.3 mi
  • City of Dreams0.3 mi
  • Taipa Houses Museum0.6 mi
  • Hac Sa Beach2 mi
  • Guan Yin Statue2.9 mi
  • Macau Tower2.9 mi
  • Macau Fisherman's Wharf3.4 mi
  • Wine Museum3.5 mi
  • Grand Prix Museum3.5 mi
  • A-Ma Temple3.5 mi



Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton Grand Macao

  • Guests with existing Sheraton Grand Macao reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Grand Macao for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton Grand Macao is located at The Londoner Macao,Estrada Do Istmo. in Cotai, 0.9 miles from the center of Macau. Cotai Strip is the closest landmark to Sheraton Grand Macao.

  • Check-in time is 3:00 PM and check-out time is 11:00 AM at Sheraton Grand Macao.

  • Yes, Sheraton Grand Macao offers free Wi-Fi.

  • Yes, Sheraton Grand Macao offers free airport shuttle service.

  • Sheraton Grand Macao is 1.2 miles from Macau. Sheraton Grand Macao is 15.4 miles from Zhuhai.

  • Yes, Sheraton Grand Macao has a pool onsite.

  • KAYAK scours the web for all room deals available at Sheraton Grand Macao in Macau and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Grand Macao and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Grand Macao.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.9 mi

Location rating


Nearest Airport


Distance to airport

1.2 mi