Sheraton Grand Macao, Cotai Strip
Estrada Do Istmo., Macau
+853 2880 2000
Cheapest
rate per night
8.4
Excellent
based on 5,954 reviews
Bundle with KAYAK
| Provider | Nightly total |
|---|---|
| Trip.com | $56 |
| Agoda.com | $66 |
| Zenhotels.com | $74 |
Rooms available at Sheraton Grand Macao, Cotai Strip
Deluxe Rooms
$56+
Bed type
Provider
Nightly
Unknown
$56
per night
Unknown
$74
per night
King bed
$74
per night
Unknown
$74
per night
Unknown
$78
per night
Unknown
$86
per night
King bed
$94
per night
King bed
$109
per night
King bed
$153
per night
King bed
$353
per night
Reviews of Sheraton Grand Macao, Cotai Strip
Pros
| ""Very friendly staff, @reception@swimming pool."" | (in 14 reviews) |
|---|---|
| ""nice and friendly staff, good location."" | (in 133 reviews) |
| "Bed very comfortable and the view amazing." | (in 92 reviews) |
Cons
| "Check in took very long time." | (in 14 reviews) |
|---|---|
| "Take long time for check-in process" | (in 17 reviews) |
| "Furniture Looks a bit old" | (in 17 reviews) |
Traveler rating
7
0
1
0
0
Time of year
Traveler type
Show reviews that mention
+
| spacious room | in 602 reviews |
|---|---|
| friendly staff | in 425 reviews |
| great location | in 361 reviews |
| bed is comfortable | in 200 reviews |
| breakfast was good | in 197 reviews |
| service is very good | in 162 reviews |
| excellent service | in 154 reviews |
| great view | in 143 reviews |
| free shuttle | in 123 reviews |
| bit far | in 67 reviews |
| check in process | in 62 reviews |
| macau | in 51 reviews |
| club lounge | in 49 reviews |
| swimming pool | in 44 reviews |
| long time | in 39 reviews |
| long queue | in 35 reviews |
| smoking room | in 33 reviews |
| front desk | in 25 reviews |
| ferry terminal | in 20 reviews |
| cotai strip | in 16 reviews |
| eiffel tower | in 16 reviews |
-
ExcellentAug 20198.8
Spacious and clean room
Reduce cost of room
-
ExcellentDec 201810.0
Excellent service and hotel
I loved the fact that the services were excellent. The room was spacious and the breakfast buffet was excellent
-
ExcellentMay 20189.7
Good location. Excellent breakfast
-
ExcellentNov 20179.7
Central, easy access to all neighboring hotels. Had pleasant encounters with the staff, particularly the Filipinos (Filipino ladies in Bene who despite the full load would take the time to speak with other guests and even offer to cut a dragonfruit for me, Wilson Webster at the SPG front desk who made our first encounter in the hotel a funny and pleasant one and Earth Espinosa also in Bene who serviced us with gusto) and one Chinese lady from housekeeping Wu Guan Mei who made our stay a touching experience with a tiny gesture of leaving an extra bottle of water with a note (in Chinese, which we asked someone to translate) after seeing lots of medicine (maintenance meds) on the table. Tiny gestures such as these remind us of how the world can be a much better place with a little thought and kindness.
Renovation was ongoing. Sheets didn’t smell so clean. Some staff couldn’t direct us to the proper direction, say, going to the buses that would take us to the ferry or didn’t know where the business center was. Food could use some more variety.
-
ExcellentOct 201710.0
Great service, awesome location, great amenities
One of the best Sheraton’s in the world Hands down.
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About Sheraton Grand Macao, Cotai Strip
Overview
With a long history of being a place of great recreation for Western travelers, Macau is a city that has captured imaginations for centuries. Today, this city still has much to offer travelers not just from the west, but from around the world. Whether it is world-class gaming or the many different businesses that are headquartered in Macau, travelers are always seeking the best in accommodations. One of the best places to show how shrewd of a traveler you are is the Sheraton Grand Macao Hotel Cotai Central.
The Sheraton Grand Macao Hotel Cotai Central provides accommodations that are in step with the luxury the city is known for. As the largest hotel in Macau with more than 3,500 rooms, there is something for everyone – including three different pools. The central location of the hotel means that you can walk to some fantastic attractions including the casinos that have made Macau famous over the ages. The hotel offers amazing views of the city, and for business travelers, there are amenities including the business center that helps get the job done.
The massive hotel also features four different restaurants. Offering international cuisine is the restaurant Feast. Traditional Chinese cuisine is showcased at Yum Cha and Palms Café and Bar. Finally, Italian cuisine is offered at the restaurant Bene. These restaurants have high quality standards and for many are the highlight of a vacation in Macau.
Staying at the Sheraton Grand Macao Hotel Cotai Central is a great way to enjoy one of the world’s great cities.
Features
8.4 Excellent
based on 5,954 reviews
8.5
Cleanliness
8.6
Comfort
8.7
Facilities
8.4
Food
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Sheraton Grand Macao, Cotai Strip
ATM on-site
Electric kettle
Babysitting or child care
Business center
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Golf
Spa
Process in place to check health of guests
Hot tub
Child pool
Outdoor pool
Evening entertainment
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Beauty salon
Express check-out
Parking
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Kids' outdoor play equipment
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Free airport shuttle
Pants press
Food can be delivered to guest accommodation
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Coffee shop
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Steam room
Storage available
Conference rooms
Shuttle service (free)
Wedding services
Spa and wellness center
Free Wi-Fi
Radio
Ticket service
Non-smoking rooms available
Terrace/Patio
Increased accessibility
Linens
Towels
Safety deposit box
Seating area
Elevator
Massage
Shampoo
Shower
Shower cap
Accessible by elevator
Adapter
Slippers
First-aid kit
Additional bathroom
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Sofa bed
Balcony
Soundproof rooms
Bathtub
Soundproofing
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Children's television networks
Thermometers for guests provided by property
Safe
Sauna
Toothbrush
City view
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Desk
Vending machine (drinks)
Vending machine (snacks)
Dining area
Dining table
Walk-in shower
Wardrobe or closet
FAQs when booking at Sheraton Grand Macao, Cotai Strip
Does Sheraton Grand Macao, Cotai Strip have special cancellation policies due to coronavirus (COVID-19)?
Where is Sheraton Grand Macao, Cotai Strip located?
When is check-in time and check-out time at Sheraton Grand Macao, Cotai Strip?
Does Sheraton Grand Macao, Cotai Strip offer free Wi-Fi?
Does Sheraton Grand Macao, Cotai Strip offer free parking?
Does Sheraton Grand Macao, Cotai Strip offer free airport shuttle service?
How far is Sheraton Grand Macao, Cotai Strip from the airport?
Can you bring pets to Sheraton Grand Macao, Cotai Strip?
Does Sheraton Grand Macao, Cotai Strip have a pool?
Photos of Sheraton Grand Macao, Cotai Strip
All Photos
01 of 35
Reviews about Sheraton Grand Macao, Cotai Strip
“Caucasian guy in front desk was courteous and facilitated everything smoothly”
“Lovely view of Eiffel Tower from our suite.”
“Friendly staff great location.”
“It is little bit far from the shuttle bus stop.”
“The speedy room service!”
“Excellent service and good security.”
“Club lounge evening cocktail is pretty good”
“Great for the Macau experience.”
“Free shuttle bus to many attractions.”
“Bed very comfortable and the view amazing.”
“"Very friendly staff, @reception@swimming pool."”
“The buffet breakfast was fantastic.”
“Centrally located at the cotai strip.”
“Big transportation waiting time too long.”
“Room was spacious and comfortable.”
“Clean room Great view.”
“Free shuttle bus from ferry terminal”
“"nice and friendly staff, good location."”
Property safety measures
Sheraton Grand Macao, Cotai Strip has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Location
Most Popular Landmarks
- Cotai Strip317 yd
- City of Dreams0.3 mi
- Venetian Macao Casino0.4 mi
- Cotai Arena0.4 mi
- Taipa Houses Museum0.7 mi
- Hac Sa Beach2 mi
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