Madison Heights Hotels

Fast service

Halls were filthy, room didn't have cups or ice bucket

Worst night of my life Bad bad bad this place is run down place. I don't know how is open for business

No indoor pool or spa

my room was very clean and the bed was very comfortable I enjoy my stay

Good for the extra room and the refrigerator and stove.

Bathroom was immediately next to bed in the handicap room I stayed. Big wide door swung into the bed. At least the light switch was inside the room

most of the TV channels did not work TV was really staticy it seems kind of like a ghetto hotel. the couch was run down and old sagging in the middle. the fridge was loud and noisy it sounded like it was ready to quit working.

Very good value for the price. Coveniently located to shopping areas and restaurants. Great if you're looking for somewhere decent to sleep for a good price.

They could have more comfy pillows and there were some little ants on the bathroom floor.

This facility like, most Courtyards, is very business friendly and conveniently located.

Short hours of the Bistro. There were quite a few people looking to buy breakfast after 10 am but it was closed.

Room was clean and well appointed.

When I returned to the motel after a day out, I found my room door wedged closed and the security lock engaged from the inside. After fetching the manager we struggled to get the door opened. I went to wait in the lobby. Soon the manager returned having opened the door. When I walked into the room the door was no longer wedged. On the floor was a pile of twelve or fifteen key cards. This is *seriously* weird and disturbing.

Construction in the room above made it extremely difficult to relax.

Location was convenient and supported why I came to the Detroit area.

No

Location and the lady at the front desk was so nice and helpful

spaciousness

everything else

Comfortable room.

Internet was effectively unusable.

Room was clean and comfortable

Front desk staff left frequently and had to wait on them to return. Breakfast minimal quality but ok.

Very clean, beautiful rooms, with fully equipped kitchen. Great for a couple or a small family. Seems like a very safe area

The bed was not very comfortable for me, it felt uneven and sinking in the middle. Also the street to get to the hotel is very beat up and has too many potholes.

...

The not so clean sheets and the random guy knocking on our door at 3am...

Very comfortable beds. Recently renovated. Everything seemed fresh and new.

The value

I liked the staff to be down to earth.

I did not like how small the pool was or the breakfast eggs, sausage, potatoes & French toast. They were either rubbery or cold. It wasnt cooked fresh, it had been microwaved. Lastly extend pool hours, open it earlier and extend adults only at night.

The easy access to other locations

no

Very good continental breakfast. the service.quiet room and the location.

I was very disappointed that the hotel did not have my reservation in thier computer! The clerk had to contact Booking.com in order to determine if my credit card was charged.

I will never book through Booking,com in the future!

Nice room, Clean.

Received 3 hang up phone calls between 10 and 11 pm. Finally called the front desk, she insinuated it couldn't have happened. She said she would look into the call history and get back to me. I never received any info from her but the calls stopped.

The location was perfect.

The wifi in the rooms did not work half the time of our stay.

Large Room, Nice Pool, Decent Breakfast

I have stayed there numerous times and have never been disappointed.

No

Nice clean room.. Plenty of towels.

Breakfast area very small with MANY people and kids,so overwhelmed I skipped it and went back to my room.

Nice staff, especially Ms. V who worked the evening shift from Nov. 11th thru morning of the 12th. She made my stay so much nicer with her answers to my questions about the area and places to see. What a gem for Super 8 Troy!!

Old hotel, needs some renovations with the carpet, tub cleaning or replacement, & heating system. Also some type of sound proofing is needed or padding on doors because doors can be heard slamming in the middle of the night or early morning as people enter or depart.

It was clean, I felt safe and I rested well. It's located by the mall an a mix of restaurants good restaurants.

No flat screen tv.

Nothing

Nasty stained mattress, bed bugs

Unable to control heat in room due to faulty controls, staff unwilling to address problem. Moldy shower, chipped pieces of plastic in shower. Shower curtain rod broken and unusable. Odor in hallway unbearable. Staff very nonchalant about issues and unwilling to address complaints.

Coffee pot in the room

There was a very loud party two doors down with speakers blasting. An employee stuck his head into my room a little after 4am. That incident terrified me alone. Never again will I stay there.

The hotel was close to where I needed to be.

The hotel is a mess. There were towels outside on the ground. Lawn chairs outside of the room and bbq grills. The hotel did not seem like a safe location.

Disgusting hotel. Bed bugs. Checked out after one night even though I paid for two. Had decent stays at 2 star hotels before. You get what you pay for.

Staff was very much attentive to what ever issue

Mattress needed to be replaced sag to much Comforter was spotted all over too noticeable

The furniture and renovations inside the rooms showed a modern, tasteful set up in an older motel, in an excellent location near 75 and walking distance to downtown restaurants and local businesses.

Still some improvement needed on basics - like cleaning the room daily! I stayed 5 days and they only made up the room once. I had to raid the supply cart for extra toilet paper. There were no basics like tissues or a trash can for the bathroom (useful for non-flushables!) the coffee maker was not located near an outlet so I had to plug it in on the floor across the room to use it. No channel guide for TV. Really basic stuff. Heat controls didn't work - room got too hot or too cold.

First they couldn't find our reservation. The first room they gave us was a disaster, dirty linens everywhere. The second room, the phone didn't work.