Hotels near Detroit Metro Airport

Hotels near Detroit Metro Airport

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Detroit Metropolitan Wayne County (DTW) - Detroit, MI
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Best hotels near Detroit Metro Airport

Cleanliness
9.2
Comfort
9.1
Facilities
9.8
Location
9.4
Overall
9.2
Overall 8.7 Excellent
Based on 322 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.8
Location
9.4
Overall
9.2
Cleanliness
10.0
Comfort
8.5
Facilities
10.0
Location
9.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
8.7
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.4
Services
8.9
Staff
9.1
Cleanliness
8.8
Comfort
8.9
Location
9.3
Services
8.3
Staff
8.6
Cleanliness
9.2
Comfort
9.3
Facilities
9.7
Location
9.5
Overall
9.6
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
8.9
Staff
9.0

Excellent 10.0
Pros: very clean, comfy room, & good food at the lounge
Okay 5.0
Pros: airport location for early flight. Beautiful lobby
Cons: rooms need refurbishment especially the bathroom. Pretty fair walk with luggage from the shuttle drop off and no help offered
Excellent 10.0
Pros: Great and friendly staff. Very clean facilities. Comfortable bed.
Cons: Everything was great.
Excellent 8.0
Pros: It’s close proximity to our terminal
Cons: Wi-fi was not free. The hot tub was very weak and the refrigerator in our room was not cold. Did not offer much for the price of the room.
Okay 5.0
Pros: I appreciated that the hotel was able to accommodate our request for early check-in.
Cons: We stayed here because we had an early flight the next morning. I would not stay here again. The rooms were not clean, and the front staff was not helpful. It is expensive to get an Uber or Lyft because of the airport surcharge.
Good 7.0
Pros: Location because I was waiting for a flight. It was clean. Lady that brought me a fridge was nice.
Cons: Long walk to my room (in a boot) Room service is ridiculously expensive for mediocre food. Check in people need smiles on their faces and act like they wanted me there even if they didn't. There's nothing really special about the room for it to cost $---
Excellent 10.0
Pros: Great food at restaurant. The lounge area was a great place to meet up with friends or just curl up with a good book. Very secure. Easy check in and out.
Poor 1.0
Pros: Nothing
Cons: Horrible location if you are not flying. Not quiet and not very clean.
Excellent 10.0
Pros: Easy access to sirport
Cons: No
Excellent 8.0
Pros: Beautiful Clean Inviting environment
Cons: Long walk from entrance ways
Okay 5.0
Cons: I had itches on the bed could not sleep on the night.
Excellent 9.0
Pros: SERVICE and quality meal
Cons: Difficulty in getting to and from airline security to hotel lobby.
Excellent 8.0
Pros: Easy for a stay before or after a flight to DTW, very nice, quite and well appointed.
Cons: Room was a bit warm, A/C could be better, but OK.
Okay 5.0
Pros: Ease of access to DTW.
Cons: Construction started at 0700, pounding of the ground, shook my room.
Okay 5.0
Pros: Close to the airport
Cons: Swimming pool advertised but not open. No room cleaning in 3 days of stay. Mediocre food at the restaurant. Charged me half a day price for 3 hours late departure. Overall, this venue is heavily overpriced for the services provided
Poor 1.0
Pros: Close to airport and the Bed was extremely comfortable
Cons: Lobby staff could have been more helpful with luggage etc
Excellent 10.0
Pros: The location of the hotel is fantastic for access to the terminal, it is always impeccably clean, the staff is very friendly, just everything about the hotel is great
Excellent 8.0
Pros: Location
Cons: Need to open more dining tables. Bar only had 6-8 tables. We understand Covid concerns as we are both physicians, but there was plenty of space available and 6-8 tables for a hotel of this capacity is ridiculous!!!
Excellent 10.0
Pros: Bedding was comfy and warm. Room was spacious (standard king) and well appointed.
Good 6.0
Pros: Location
Cons: Beds were terrible,hard and small
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Customer service was beyond my expectations
Excellent 10.0
Pros: Overall it was a really nice place to stay. The room was clean and comfortable. It has nice amenities and decor throughout.
Cons: The food we ordered from room service wasn’t the greatest and was super expensive.
Good 7.4
Pros: Overall hotel amenities were great, and food was good (although the crab avocado toast tasted like chunky lake water).
Cons: The doors separating the rooms was like an echo chamber. The customer in the next room coughed all night, and it seemed to be amplified through the separation doors. As well, when he got on the phone at 5am the next morning, we could hear every word he said, again like he was standing right up against the separator doors. Once he left his room, I opened up our side of the separator to see if he had his wide open. It was closed. Overall we had a pretty bad night's sleep due to this poor design.
Excellent 10.0
Pros: Everything i don't eat there but I imagine , its delicious
Cons: A God blessing
Excellent 10.0
What a delightful lodging. We picked the valet stopping and despite the fact that the general cost was more than we would typically spend, it made our whole trek progressively charming. When we flew out, we were at that point lose. The room was rich and clean. The eatery inside was sensibly valued and had exceptionally great sustenance. The best part was the way consistent it made the start and end of the outing. Simple to get into the inn. Sacks conveyed directly to our room. Simple to get into the air terminal as it has its very own private security screening zone. What's more, simple to get into your vehicle toward the finish of a long travel day. Profoundly prescribe this for couples.
Excellent 8.5
This hotel is located in Concourse A of the airport right between other gates and amenities. It has its own TSA checkpoint coming back with a very small contingent of Officers. Probably at peak times that can get busy although when I went through it was the shortest wait I have had in recent years. The rooms are Westin quality (excellent) with Weston heavenly rest mattresses. The food was good but not great at the conference I was at but the restaurant was very good. The fitness center was small but they did have a Peloton bike!
Excellent 8.5
My husband has mobility issues and the hotel was very accommodating about bringing a wheelchair to our room and helping us to the handicap waiting area in the airport. I also left my coat in the room after checking out and the porter helped me retrieve it. The porter told me the Westin offers a coat check service for guests so you can leave bulky outerwear for the duration of your trip and pick up on return! Another really great service offered by the hotel is valet parking. Depending on the day you leave and return, the parking package that includes an overnight hotel stay may be less than the normal cost of parking in a lot and way more convenient since your car is brought to the Westin door for pickup and the valet helps load luggage - tees convenient! The hotel itself is gorgeous and the restaurant very good. I highly recommend the Westin for pref light stays in Detroit!
Excellent 8.5
The Westin is the perfect choice if you are flying on Delta Airlines. Having stayed at many of the hotels near DTW before, this is the most convenient and carefree choice. The valet parking was perfect. Drop off the car, take your bags and check-in. The room was good, fresh and clean. There was no airport/airplane noise at all. The bed was very comfortable. A small detail that I liked, was they actually had 2 suitcase stands in the room. An extra robe would have been nice too. We arrived after dinner, so we did not use the restaurant /lounge but it seemed popular. In the morning, it took us exactly 5 minutes to get from our room to the Delta check-in/bag drop.
Excellent 8.8
Pros: Comfortable, quiet, accessible to airport
Cons: Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.
Excellent 9.7
Pros: Very nice for early morning flight. Staff was friendly and helpful.
Excellent 10.0
Pros: A heavenly oasis conveniently located
Cons: Absolutely nothing - it was fabulous!
Excellent 10.0
Pros: Airport location
Cons: Nothing
The Westin Detroit Metropolitan Airport - Detroit
Rated #1
8.7
Excellent 8.7
Based on 322 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
9.0
Overall
8.6
Overall 8.5 Excellent
Based on 261 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
9.0
Overall
8.6
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.9
Comfort
8.6
Location
9.2
Services
8.7
Staff
9.4
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
8.6
Comfort
8.3
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.0
Comfort
7.9
Location
8.7
Services
7.8
Staff
8.4

Excellent 8.0
Pros: comfortable. A couple of decent restaurant within a quick walk. Very helpful front desk.
Excellent 9.0
Pros: I chose this hotel because the park and stay service was that my car could remain on site and was security patrolled. The second reason was it was a totally nonsmoking hotel.
Cons: The only things I did not like were the drapes did not fully close and the bath tub had some chips which was a little unsightly
Good 6.0
Pros: Location to the airport and the shuttle service.
Cons: It wasn't the nicest Holiday Inn I've stayed in. It needs a little upgrading. For the price I expected more.
Excellent 10.0
Pros: Everything
Cons: Nothing
Poor 1.0
Pros: Close to airport
Cons: Room was dirty, items left in refrigerator from previous guest.
Excellent 9.0
Pros: We got in late. Evening staff and morning staff were all nice, cheerful, and helpful. Our room was clean and the bed was comfortable.
Cons: We were on the second floor and could easily hear people walking around upstairs. It made it difficult to fall asleep, which was after 11 p.m.
Excellent 8.0
Pros: Staff and location
Cons: Fridge and bathroom
Excellent 9.0
Pros: The young woman at the front desk was incredibly friendly and efficient.
Cons: Only had two towels, but could easily have asked for more. Really a very nice experience.
Okay 4.0
Pros: The ease of parking my car and taking the shuttle to the airport.
Cons: The surprise $100 deposit for damages that was put on my debit card that can take up to 10 business days to come off! I’m traveling and need every dime I can get!
Excellent 8.0
Pros: the bed & the shower
Cons: not enough tv channels
Excellent 9.0
Pros: It was clean. Staff was friendly and professional. Great location by the airport.
Cons: Room was a little small, felt cramped.
Poor 1.0
Pros: location
Cons: We were not informed that there was only housekeeping on request. Bag breakfast was terrible. Marijuana smoke in my room and coming in vents to the point that we couldnt sleep and despite complaining over and over, to different staff members, they didnt
Excellent 10.0
Pros: Loved the breakfast! The room was nice and clean, and the staff was very helpful.
Excellent 8.0
Cons: Directly in line with runway, noisy at peak times. No need for a wake up call if your on the third floor.
Excellent 9.0
Pros: Close to the airport. I was able to check in early.
Excellent 9.0
Pros: Was upgraded to a Family room for no additional fee.. staff was excellent!
Cons: Breakfast buffet wasn't anything special..
Good 7.0
Cons: The breakfast buffet was not re-filled, even though several items were used up.
Good 6.0
Pros: Very Clean and Modern Room, Good Amenities, Close to Airport
Cons: Didn't receive wake up call. No Staff for Checking Out. Checking in Clerk wasn't Friendly or Knowledgeable though Manager was great.
Holiday Inn Express Romulus / Detroit Airport - Romulus
Rated #2
8.5
Excellent 8.5
Based on 261 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.2
Location
8.7
Overall
9.0
Overall 8.5 Excellent
Based on 214 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.2
Location
8.7
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.6
Services
8.8
Staff
8.5
Cleanliness
9.0
Comfort
8.8
Facilities
8.6
Location
9.0
Overall
8.6
Cleanliness
8.6
Comfort
8.5
Facilities
9.7
Location
8.6
Overall
9.2
Cleanliness
8.8
Comfort
8.4
Location
8.3
Services
8.1
Staff
8.5

Excellent 8.0
Very clean and quiet environment and nice people with decent free breakfast
Excellent 10.0
Pros: Very friendly and helpful front desk. Shuttle from airport. Shuttle driver was great. Location, 2 min walk to restaurant.
Excellent 10.0
Pros: Hampton Inn is always my go to Hotel. Enjoy the consistent good quality of the Hotel.
Excellent 10.0
Pros: It was clean, functional, and had a solid free breakfast.
Cons: Location and lack of ease getting around without a car. Don't expect much being by airport but sidewalks are inconsistent at best, no shoulders, and fast-moving cars. Not many food options in immediate vicinity either.
Okay 4.0
Pros: The room size was nice.
Cons: I didn’t like the customer service at checking in and the price was outrageous , I was there 5 mouths ago and the cost was 200.00 more for the same room …
Excellent 10.0
Pros: Property in well maintained and staff is friendly and helpful
Cons: have to scoot next door for evening food
Excellent 10.0
Pros: I liked that I can check in from my phone. I went straight to my room. The room was clean. I didn't have any problems
Cons: Everything was nice
Excellent 10.0
Pros: The hotel was clean, well maintained, and the staff was courteous and efficient.
Excellent 10.0
Pros: The shower,the location to the airport!!! And most importantly they had coffee when are flight was early am.!!! And Chelsea was awesome ¿¿
Cons: Nope
Excellent 10.0
Pros: The stafff at main desk and the breakfast kitchen staff. Bed and pillows very comfortable!
Excellent 10.0
Pros: Room was large and beautiful.
Excellent 10.0
Pros: Even though we were at the airport, there was no airplane noise. Great staff - thanks
Cons: Needs a bigger trash container
Excellent 10.0
Pros: Overall great experience from friendly staff, hot coffee readily available, clean and updated room, comfortable hotel to stay.
Cons: No.
Excellent 10.0
Pros: Staff, breakfast and pool
Cons: Not at all
Excellent 10.0
Pros: the layout of the room, the cleanliness....great breakfast!
Cons: absolutely nothing
Okay 5.0
Cons: The fan in the heating unit was so noisy that it would wake us up through out the night, until I turned it off around 04:00 hrs
Excellent 8.0
Pros: Location and accommodations. Pantry after hours.
Cons: Older property. Some stains on the carpet in the room.
Good 6.0
Cons: location
Excellent 10.0
Pros: I loved everything about it! The rooms were really nice and the staff was incredible! I would stay there again!
Cons: There really isn’t anything I didn’t like about the hotel. Everything was very nice! I would definitely recommend.
Good 7.4
Pros: Staff is very friendly and helpful. Breakfast is a nice bonus. Rooms very clean
Cons: Not much no to like except beds were a little hard for my liking.
Excellent 8.0
Pros: I arrived with my 4 yr old grandson to await my wife's arrival from a business trip,great convenience in relation to airport location .Our stay was great room was clean and very tity.check was perfect until, as I waited for final paperwork to sign I was told not to party in a very tactless and unprofessional manor . He could have been more professional I understand he was just doing his job but most people are travelers not partiers .
Excellent 10.0
Pros: Nice space in the bedroom. Shower in the bathroom
Cons: air conditioning unit on the wall, at this level of hotel, it should be hidden.
Good 6.0
Cons: The employees were very rude
Excellent 10.0
Pros: George welcomed us upon our late arrival and made sure we were ready in the morning for an early flight. He was a fine example of customer service. He helped us with parking our car for our trip too.
Excellent 9.4
Pros: The staff was very helpful.
Cons: The entire hotel and room were clean except my bathroom floor was not cleaned well.
Good 7.0
Pros: Clean, helpful staff, decent continental breakfast.
Cons: Small room size for double queen
Excellent 10.0
Pros: Great room and breakfast
Excellent 10.0
Pros: Clean
Cons: Nothing
Excellent 8.0
Pros: Nice location and clean rooms.
Cons: I had to take my car to quick park and could not leave it at the hotel for free when I took my trip to Texas.
Excellent 10.0
Pros: The room was clean and relaxing, me and my mom really enjoyed our stay.
Cons: It got pretty loud in the pool area but i understand that cant be changed.
Hampton Inn and Suites-Detroit/Airport-Romulus - Romulus
Rated #3
8.5
Excellent 8.5
Based on 214 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
8.2
Overall 8.5 Excellent
Based on 115 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
8.2
Cleanliness
9.4
Comfort
9.4
Location
9.6
Services
9.1
Staff
9.3
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
9.3
Comfort
8.6
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.5
Comfort
8.7
Location
9.1
Services
8.7
Staff
8.8
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.1
Comfort
8.4
Facilities
7.3
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
8.1
Services
8.3
Staff
9.2

Good 7.0
Pros: Location to the Airport
Cons: The bed is firm as hell and not at all comfortable. I was not able to sleep more than 90 minutes while in this room. Because if the horrible bed.
Poor 1.0
Pros: The room, it was very spacious.
Cons: Yes, there was no communication about having 24 hours for housekeeping services. I was very disappointed that I could not have my room clean. More communication and signs letting the guest know about this policy would be useful.
Excellent 9.0
Pros: Close to the airport and several restaurants close by. I used uber to get aroound because their were no car rentals available due to pandemic.
Cons: N/A
Good 6.0
Pros: Location convenient to airport
Cons: Sink didn’t drain. Noisy
Excellent 9.0
Pros: Nice and spacious, very clean, comfortable bed
Excellent 8.0
Pros: Clean, friendly and quiet environment
Cons: It had only 1 chair that you can sit on.
Excellent 8.0
Pros: It seemed very relaxing
Cons: No
Excellent 10.0
Pros: The comfy bed & nice staff
Cons: Nothing
Okay 5.0
Pros: Very nice & attentive staff.
Cons: Old decor,A/C-heat unit didn't work properly & the comforter sheet set was very old,worn & outdated.
Excellent 10.0
Pros: Ease of checking in and out.
Cons: No.
Excellent 10.0
Pros: Located at airport, but very quiet. Wonderful,large room with king bed. Great chair & ottoman! Hotel is lovely & well-appointed. Super-quick check in and out. Loved Free Parking! Small, but very nice inside pool(chilly!)& hot tub. Room 132, will return!
Cons: Was disappointed with the very little water pressure in shower. Breakfast was $12 extra, so did not eat, tho it looked nice. Met family at Bob Evans across the blvd. Otherwise, all great!
Good 7.0
Pros: The young lady who checked me in was extremely helpful and friendly. I liked that wifi was included.
Cons: It was fine for the discounted price I paid, but it would not be worth paying the full rate. It was clean and I don't have any complaints, but other than indoor access to rooms it really wasn't that much better than a Best Western or something similar.
Good 7.0
Cons: No breakfast.
Excellent 8.0
Cons: sound a/c so loud ,need to renew the system ..
Okay 5.0
Pros: location
Cons: it needs a remodel NOW!!
Excellent 10.0
Pros: The employees' were great
Cons: Handicapped tube hard to use
Excellent 10.0
Pros: ease of check-in.
Cons: none
Excellent 10.0
Pros: Location to airport..large rooms...Keurig coffee / maker
Cons: No
Good 7.0
Cons: Did not like that staff knocked on our door at 9 am and asked when we was leaving. Check out was not until noon. And it was very frustrating considering we did not get back to our room until after 1 am.
Mediocre 3.0
Pros: Very dirty
Cons: All of it
Good 7.0
Pros: The food at the restaurant was pricey but very good. The room was quiet and clean.
Cons: Employees at the restaurant seemed more interested in each other than the customers.
Good 7.0
Pros: Unexpected overnight when flight was cancelled. Best was that there was the prepay offer which was 58% off of regular rate. We frequently stay at Hilton Garden Inns.
Cons: Evening restaurant service. One bartender. Once cook. On kitchen assistant. They were telling customers it would be 35 minutes for a hamburger and "there are 8 orders ahead of you." Understandably, the staff was stressed. Breakfast service was good.
Mediocre 3.0
Pros: Convenient to airport and other hotels. Staff was nice. I left my shoes in the lobby and they kept them for me.
Cons: The elevator broke and I had to walk up 5 flights of steps with baggage. Bar didn't open until 5 so I went to another hotel that was already open.
Good 7.0
Pros: The pool and hottub were great.
Cons: The ice machine was not working on our floor.
Good 7.0
Pros: the lady's at the front desk were great
Cons: paying extra to change dates at the hotel
Okay 5.1
Cons: The air conditioner in the room was quite noisy.
Hilton Garden Inn Detroit Metro Airport - Romulus
Rated #4
8.5
Excellent 8.5
Based on 115 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.4
Location
8.6
Overall
8.0
Overall 8.4 Excellent
Based on 252 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.4
Location
8.6
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.9
Cleanliness
9.0
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
8.0
Cleanliness
8.0
Comfort
7.6
Facilities
6.0
Location
7.7
Overall
4.0
Cleanliness
7.5
Comfort
7.1
Location
7.5
Services
7.6
Staff
8.4

Excellent 9.0
Cons: The lobby couches and pillows were diry...perhapys better to have non at all...cheers!
Poor 1.0
Pros: Nothing I liked
Cons: The service the way I was treated!!
Excellent 9.0
Pros: It was close to the airport and offered free shuttle transportation.
Okay 5.0
Cons: Old Needs updating Overcharged Marriott by name only
Okay 5.0
Pros: close to the airport
Cons: the bed sheets and pillow cases smelled disgusting. the room smelled very bad. there was no drinks even water in the fridge. you have to go down to the lobby and buy whatever you need. which was very inconvenient.
Excellent 8.0
Pros: Staff was very friendly. Hotel was clean and quiet. Breakfast was great.
Poor 1.0
Pros: Not Kept up
Cons: Room was dirty Refrigerator was dirty the pool Was slimy the handle to get in the pool was broke almost hurt myself the bed was uncomfortable. Wouldn’t give this Property and one
Good 7.0
Pros: Ease to the airport
Cons: It wasn¿t that clean. There were crumbs on the floor in the living room area that wasn¿t from us. Table in the living room area wasn¿t wiped down either.
Okay 5.0
Pros: rundown
Cons: rundown
Good 7.0
Pros: Awesome and friendly staff!
Excellent 10.0
Pros: Location and overall cleanliness. Very nice room.
Cons: Nope ¿¿
Excellent 10.0
Pros: The staff at the front desk and the cleaners of the hotel
Cons: No
Good 7.0
Pros: Very nice staff
Cons: Halls were smelly
Excellent 10.0
Pros: The room is very nice the beds were very comfortable I loved the pool and social hour free refreshments and drinks I am definitely booking again
Excellent 10.0
Pros: Location to highway and breakfast.
Cons: Staff was great except for the lady serving the buffet breakfast food. She was was not friendly and served like she didn't want to be at work.
Excellent 10.0
Pros: The burger place inside hotel had Phenomenal food at a reasonable price !
Cons: Being told to wear a mask by breakfast cook. He was behind plastic barrier. Made no sense to wear a mask. He didn¿t wear gloves when he touched my plate
Good 7.0
Pros: Very friendly staff and the room was clean and had extra hand sanitizers available. The hotel shuttle was very good.
Cons: The HVAC was really loud when it was running and woke us up throughout the night.
Excellent 10.0
Pros: Nice and clean. A great location. I love how the room had a separate area for the bed and 2 tvs was cool.
Cons: No
Excellent 8.0
Pros: Location, staff, cleanliness, & breakfast
Cons: My room it self had a few issues drawers, security safe, & refrigerator. ( front desk did offer to move me to different room)
Excellent 10.0
Pros: Staff,bar,food area and the rooms. The staff are wonderful. The food is hot and great. And I love the rooms. I know it's clean and very cozy
Cons: Only thing is they need to clean the patio and bacolny more
Excellent 10.0
Pros: Beautiful room, I'll definitely come back
Good 6.0
Pros: Managers reception and breakfast were excellent
Cons: An older hotel, needs some refurbishing
Good 7.0
Pros: It's one of the best hotels by DTW airport.
Cons: The internet in the business center was down the entire weekend.
Good 7.0
Pros: Complimentary breakfast
Poor 1.0
Pros: Nothing
Cons: Not very clean out of date people yelling and running up and down the halls all night. Security was called Fellow customer in another room threatened to call police if they didn't stop.
Mediocre 3.0
Pros: The card key did not work at the pool. The pool was extremely out dated, and was leaking. The toilet did not flush and over filled. When I called to report it. They sent someone over, but did not apologize. The toilet still issues after.
Cons: The hotel seemed more like a best western than an embassy suites. From the outdated pool to the room, I was very disappointed. My brother and I also waited for a shuttle for a long time because the front desk told us the incorrect info.
Good 7.0
Pros: Comfortable suite living area. Complimentary breakfast wasexcellent. Liked free cocktail hour.
Cons: There was no bellhop when I arrived and no carts available to take up my luggage. The staff seemed rather unconcerned. I've elderly and had to make three trips. Not good!
Good 7.0
Pros: room was on the first floor
Cons: bathroom tub stopper was broken. If something fell in tub it would go down the drain. Just felt like it was a lot of money for this simple room. Nothing extravagant and had to call front desk for wifi password, wasn't given it when checked in.
Okay 4.0
Pros: room style
Cons: the room was directly accross from the linen closet & the maids woke me up were talking very loud all morning from 8:30 a.m on. they were sitting on the floor in the linen closet yapping. toilet was clogged. called maint twice 45 min wait.
Good 7.0
Pros: the breakfast was great and the location was near where we were going
Cons: the hotel is in need of updates there is a old run down hotel next to it and thre is a lot of shady people that com over and hang out in there parking lot realy don't feel safe
Okay 5.0
Pros: Very nice hotel with elegant Decor indoor outdoor swimming pool with jacuzzi breakfast bar.
Cons: The receptionist voluntarily told my girlfriend that I previously stayed in the hotel why I was checking in creating a huge argument.
Mediocre 3.0
Cons: 1. The major problem is that the hotel is extremely noisy from jets taking off and landing all hours of the night and day. 2. The hotel guests (next) door were extraordinarily loud and noisy revelers throughout the night.
Okay 5.0
Pros: location is great and convenient to airport. i like that they include things like parking, internet, breakfast, and happy hour drinks/snacks.
Cons: This hotel is pretty dirty....things don't seem that old/dated, just kind of filthy like the house keeping staff does not take the time to wipe down and dust furniture or vacuum thoroughly. There was also some plumbing issues and consequent mildew smell.
Poor 1.0
Pros: It's not a hotel. It's a party palace
Cons: Where parents let there children roam the halls screaming while they get drunk. I had to open the door and tell a 4 year old girl to go back to her room. Of my 3 day stay a day and a half was nonstop noise.
Excellent 8.5
Pros: Everything excite the maids
Cons: I did not like the fact that housekeeping opened my damn door 3 times before noon (checkout) they should not be allowed in until after checkout... Bullshit!!
Okay 5.1
Pros: The facility was clean and the managers happy hour was good.
Cons: I called ahead for a room with a view instead what I got was a room with a dumpster view. Also they gave me the handicapped room. Being in honors member I should have received a basket of candy and water which I did not I went to the front desk and ask for it and never received it
Excellent 8.2
Cons: The fact that they didn't have our reservation when we showed up. Big screw up on kayaks part
Excellent 10.0
Pros: The entire staff had a great attitude, the breakfast was exellent and the lobby was very roomy yet personal. We also took advantage of the burger bar, possibly the best onion rings we ever had
Embassy Suites by Hilton Detroit Metro Airport - Romulus
Rated #5
8.4
Excellent 8.4
Based on 252 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
7.3
Location
8.9
Overall
7.3
Overall 8.3 Excellent
Based on 780 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
7.3
Location
8.9
Overall
7.3
Cleanliness
8.4
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
8.6
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.9
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.5
Staff
8.8
Cleanliness
8.7
Comfort
8.7
Facilities
7.3
Location
9.0
Overall
7.3
Cleanliness
8.5
Comfort
8.4
Location
8.9
Services
8.3
Staff
8.7

Excellent 10.0
Pros: Friendly, clean, good food, 5 minutes from airport
Cons: None
Excellent 9.0
Pros: very clean
Excellent 9.0
Pros: The hotel itself was very spacious, the rooms we’re very comfortable and the front desk staff was fantastic!
Cons: My room 141, was next to what sounded like a cleaning supplies room, it was also very far away from the foyer and exit doors.
Excellent 8.0
Pros: The facilities were clean the staff was nice the rooms were nice was very close to the airport And I felt very safe in the immediate area.
Excellent 10.0
Pros: Very convenient to reach via air
Excellent 10.0
Pros: Was quiet and comfortable. Stayed one night to get to airport for morning flight. Shuttle service was good. Restaurant was decent.
Excellent 10.0
Pros: Team on-site were wonderful to me and my daughter- very welcoming and Informative
Cons: Loud occupants on my floor screaming at 3am. They were likely drunk. I did not call front desk as it died down after 20mins
Excellent 10.0
Pros: Fitness center and courteous staff
Cons: None
Good 7.0
Pros: It is close to the airport.
Cons: The breakfast on my last day was terrible the eggs was not cooked properly. I returned it. They reverse charged but it never came out instead they charged me twice for the same breakfast when the first one was to be void.
Excellent 10.0
Pros: Overall service was great
Cons: No
Excellent 10.0
Pros: Great rooms! the views!!!
Cons: N/A
Excellent 10.0
Pros: This is our second stay here and we love it. Clean comfortable rooms, helpful staff and an excellent restaurant
Cons: Nothing
Excellent 9.0
Pros: Concierge lounge
Excellent 10.0
Pros: Location, facilities & staff
Cons: Expected parking to be free while I am currently not available to answer your text. based on friend’s previous experience. Cost per day $9.
Poor 1.0
Pros: There was nothing I liked about this hotel.
Cons: The room was dirty and unorganized. Bed sheets were stained and had seat marks as if someone had sat on them. Desk and tables had cup stains. Bathroom towels were unorganized and thrown under the sink. Water stains on all fixtures. Very poor experience.
Excellent 10.0
Pros: Room service
Cons: No
Excellent 10.0
Pros: Near airport
Good 6.0
Pros: All staff were very nice.
Cons: The beds were horrible and not comfortable at all.
Good 6.0
Pros: Staff was great!
Cons: The room was a little run down. In the bathroom there was some wall paint chipping into the floor. Overall the cleanliness was good though.
Poor 1.0
Pros: No comment.
Cons: No comment.
Poor 1.0
Pros: Staff was terrible- filled a formal complaint with Marriott as well.
Mediocre 3.0
Pros: The room was very nice there
Cons: There was some kind of large lady party (I love large women ) but they were partying in the rooms and I could’ve hwy much sleep
Good 6.0
Cons: Did not get the price for the room that was quoted.
Good 7.0
Pros: Great staff, new interior, right next to the airport.
Cons: Someone's dried up contact lens was laying on my floor. The room could have been gone over a little better.
Mediocre 2.0
Pros: ok as advertused ( complaint continued from below ) the front desk sent two packages of microwave popcorn with no microwave in room to pop so totally useless
Cons: maids stole small items from room stole hair brush perfume and a full bag of popcorn from room. wife was saving full refill from day before movie we went to so she could have it for game of thrones when we complained about front desk nothing was addressed
Good 7.0
Pros: Delta Hotel is located near Detroit airport with a reliable airport shuttle. The hotel has a new lobby, restaurant, and room upgrades. Delta Hotel is the best choice at Detroit airport because of these recent upgrades and airport transportation.
Cons: The air quality in the room was TERRIBLE! I began coughing in the room after only 30 minutes. I personally cleaned the air filters in the window unit and closed the vent in the central system in the bathroom and was able to stay in the room.
Good 6.0
Pros: Room was large
Cons: I would rate it equal to most Hampton Inns. Okay but certainly nithing soecial to merit 3.5 stars???
Good 7.0
Pros: They upgraded me this time with a remodeled room after all the elevators were broken the week before and I could not find my room. Countertops were still marred with stains but cleaner than my last room last week. Staff was nicer than hotel employee&
Cons: Doors to the rooms slam shut and you are startled by your neighbors doors slamming in the evening.
Good 7.0
Pros: The transit bus drivers to airport were very congenial and helpful.
Cons: Elevators broken - got in past midnight and got lost when desk attendent,  sent me on a wild goose chase with all my luggage to the only working elevator which I could not find. Had to go all the way back to lobby, bus driver helped me find room.
Okay 5.0
Cons: Many things were not maintained there was a broken elevator, so used the stairwell but there was a broken door handle making it hard to get back out of the stairwell.
Good 7.0
Pros: Location to the highway. Easy to get to downtown Detroit.
Cons: Felt like they slightly remodeled an America's Best Inn or something. It was fine..nothing wrong with it. Just felt like a cheap hotel.
Mediocre 3.0
Pros: This hotel is beautiful, modern and clean.
Cons: There were hidden charges , breakfast was communicated to be included which it was not ( very expensive options) , Rude house keeping staff that practically push you out of the rooms hours prior to check out times. Wait staff in the Metro were unfriendly.
Okay 5.0
Pros: 1st level rooms available
Cons: Trash x waste left in the room
Okay 5.0
Pros: The staff and breakfast.
Cons: Updates to the rooms.
Okay 5.0
Pros: Price and lication
Cons: Construction
Mediocre 3.0
Cons: The power went out and there was no communication regarding this matter. They then tried to close the lobby bar despite the fact that we were paying cash for drinks and did not want to return to our rooms with no electricity.
Okay 5.0
Pros: The room was nice. Just remodeled, but the ceiling in the bathroom was cracking and falling
Cons: The hotel couldn't hide that it was an old facility that had new touches put on it -- but it was not 3.5 stars.
Okay 5.0
Pros: Close to airport
Cons: Cleaning staff in hallway making it difficult to get to room for a couple of hours. Renovation of walls making area seem under construction
Okay 5.0
Pros: Under staffed front desk, inexperienced clerk!!
Cons: Staff
Okay 4.0
Pros: Staff
Cons: My room was not available and there was not enough lighting. No hot tub either
Okay 4.0
Pros: This is not a3.5 star hotel
Cons: The place is run down
Okay 5.0
Pros: I was booked for two days. After day one housekeeping wanted to clean my room at 6:30 am and again at 8:00 am. At noon the front desk called asking when I would check out. They deactivated my card and I couldnt get back in my room. Room service was goo
Cons: Room was at the end of a long hallway. Other doors did not work.
Mediocre 2.0
Pros: The room was very dirty. Hair on bathroom floor. Hallways and elevator very dark, dirty, dingy.
Cons: Needs a good cleaning and see maintenance.
Poor 1.0
Pros: About the only think we liked was the location. Honestly everything else was horrible.
Cons: We were put in a handicap room. Shower had a non-removable chair that made taking a shower almost impossible. We had no water pressure. Room wasn't made up while we were gone. Not a good experience at all.
Mediocre 3.0
Cons: Light kept turning on due to movement and pillows smell real bad
Poor 1.0
Cons: The whole experience was a disaster. After checking in I left the room. Once I came back my belongings where gone. The staff was not helpful at all. When the GM finally called back(Monday it was 3 days later) he still wasnt apologetic. Never again
Mediocre 3.0
Pros: The bed was comfy.
Cons: There are lots of things. The room was ok. Not great. The bathroom was dirty, weirdly constructed and just plain nasty. The hallways looked like a prison. Both then indoor and outdoor pools were closed for renovation, and we selected the hotel for them.
Mediocre 3.0
Pros: Decor
Cons: No bathtub Secretions found on handle of bathroom facet after cleaned by housekeeping. Room temp 61 .Heater not working properly.
Poor 1.0
Pros: Location
Cons: There's a random 46$ charge on my card from a day I wasn't even at the hotel. I used room service once that costs $10 total. This is unacceptable as they haven't returned the 25$ incident deposit either. I'm so sick of places taking my money w.o permissio
Good 7.4
Pros: The location and shuttle service. The rooms were clean. The bed was comfortable.
Cons: The room was cold near the window area. The heating unit blows air so hard that it is impossible to sit and work at the table, but unfortunately that's where they put the counter and chair. And the AC was loud. They need a radiator type heating instead so a person isn't woken up every time the AC kicks in which is often. And better insulation near the window.
Poor 1.0
Cons: 1. This hotel does not deserve any stars, let alone 3.5 stars!
Mediocre 3.0
Pros: The hotel was beautiful, bed and pillows were very comfortable.
Cons: Power went out in the middle of the night, not the hotels fault, but The Sheraton had coffee and toast ready for the quests immediately, and a full breakfast shortly after. The Radisson offered us a bottle of water. No real apology-disappointing.
Delta Hotels by Marriott Detroit Metro Airport - Romulus
Rated #6
8.3
Excellent 8.3
Based on 780 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.3
Facilities
8.8
Location
8.8
Overall
8.9
Overall 8.1 Excellent
Based on 769 reviews
Cleanliness
8.1
Comfort
8.3
Facilities
8.8
Location
8.8
Overall
8.9
Cleanliness
8.6
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
9.0
Cleanliness
8.2
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.6
Cleanliness
8.3
Comfort
8.4
Facilities
6.6
Location
8.8
Overall
6.6
Cleanliness
8.1
Comfort
8.2
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
7.8
Comfort
8.0
Location
8.7
Services
7.8
Staff
8.5

Excellent 9.0
Pros: close to airport …. friendly staff
Cons: liked everything
Excellent 9.0
Pros: I liked that the room was updated and had everything we wanted from microwave, fridge and especially our coffee/tea maker. Was very pleased ☺️
Cons: We didnt like that the curtains were dirty and they needed to be updated. Take away that plastic curtain and put up some sheer curtains along with black out curtains over it. U can't get any natural light nor privacy with that old plastic curtain. If u open it everyone from the outside can see in your room. Also the yellow cloth chair needs to be steam cleaned so it looks ready for someone to sit in. Also you should probably get a better mattress topper so the bed could a bit more comfortable.
Good 7.0
Pros: Location, staff
Cons: Lumpy bed, Parking rates/packages for flights not clear.
Excellent 9.0
Pros: Omg, excellent stay! Staff was very friendly and helpful!
Mediocre 2.0
Cons: hallways where unsanitary
Good 6.0
Pros: Bed was comfy
Cons: Customer service wasn’t the best.
Okay 5.0
Pros: wifi is terrible on 2nd floor
Cons: wifi and breakfast which is cold
Excellent 10.0
Pros: The staff was very polite and friendly! Felt welcomed.
Okay 5.0
Pros: location
Cons: Room was clean, not hallways. No one told us we had to ask to have our room cleaned daily. Was a surprise to come back to no beds made and no clean towels. A hot breakfast is advertised but they are still giving grab and go bags. Michigan is now open.
Poor 1.0
Cons: There was old blood on the bed sheets of my final room.. First room had very dirty furniture chair. Fridge was dirty and room had a few gnats when I started to disinfect the bed area. I'm not staying here again!!!
Mediocre 2.0
Pros: There was dripping water in the lobby...apparently it had been there for sometime.
Cons: Front desk guy was very rude.
Mediocre 3.0
Pros: Furniture was old and decrepit. No remote fir tv - had to ask and no hairdryer. Breakfast was a complete waste.
Okay 5.0
Pros: The room was fine; location is good, close to the airport.
Cons: The "free breakfast" was pathetic. A bag with a bottle of water and some pre-packaged muffins or granola bars full of chemicals and sugar. A real disgrace. They should not advertise a "free breakfast" if this is what they are going to offer.
Good 6.0
Pros: Staff
Cons: The one thing Windham Hotels all have in common is how higher management are neglecting their properties. Getting worse over the years. Filthy carpets in the hallways. And, there are no excuses for polyester sheets. None.
Okay 5.0
Pros: The location, it was easy to get to all of our planned destinations for exploring on our trip.
Cons: Parking spaces are limited Breakfast is a pick up & go NOT WORTH IT Staff will say housekeeping won¿t enter room unless you request services. That¿s a LIE! Room was not clean throughly found trash A/c wouldn¿t stay & sink would stop up.
Excellent 8.0
Pros: Everything was great about the room of spacious and set up great a little bit Dusty spots and on the screen overall great hotel room
Cons: My door key wouldn't let me in from outside. All gd
Good 6.0
Pros: Location
Cons: Rooms were clean but not the cleanest.
Excellent 10.0
Pros: The hotel was really pretty and very clean. The staff were super friendly. I would stay here again. Very close to the airport and the shuttle drivers are very nice.
Mediocre 2.0
Pros: Just Location
Cons: the bed had hair inside the duvet, the shower smelled of urine and had mold in the corners, the heating was full of dust and dirt , when I turned it on I could see how it flew around the room 🤢 bad experience!
Excellent 10.0
Clean, Friendly Staff, and Nice Beds
Good 6.0
Pros: location. The price was good for the quality of the hotel.
Cons: The hallways are dirty. Spots on the carpet and trash laying around. With the covid virus we was not able to judge the breakfast. The bag to go was just ok. Muffin was dry, definitely stale.
Excellent 9.0
Pros: The location.
Cons: Parking costs 20/day...
Excellent 10.0
Pros: The room was awesome!
Cons: Not at all
Excellent 9.0
Pros: It was clean and location was good.
Cons: Thought there was a restaurant.
Excellent 9.0
Cons: Staff very poor. Front desk.
Excellent 8.0
Pros: The staff was very friendly and accomadating!
Cons: The shower floor was not clean
Excellent 10.0
Pros: Breakfast was good. Everything was super clean.
Cons: The queen sized beds could of been more softer.
Excellent 10.0
Pros: Location and the shower was awesome
Cons: The bed wasn't the best.
Poor 1.0
Pros: Close to the airport
Cons: When I got to the hotel, there was no staff to greet you in any way, a lady sitting on a remote corner ask me "what do you need" as a greeting. I received a room and when I got to the room I noticed a bathroom shower walls cover with mildew. ColdBreakfast
Excellent 9.0
Pros: I did not expect much. I was only looking for a place to sleep near the airport. The price was very good, so what the heck. It was actually a very nice 3+ hotel. We only slept for 4 hours before shuttling members of our group to the airport.
Cons: No
Okay 5.0
Pros: Front desk was friendly even at midnight.
Cons: Bugs in the bathroom
Excellent 10.0
Pros: The suite has a second full bathroom which was great for our group.
Cons: Nothing....it was a great hotel.
Good 7.0
Pros: location was convenient.. breakfast was fine..
Cons: Not really.. it was alright..
Good 7.7
Pros: comfy bed. reliable shuttle to airport.
Cons: carpets in hallways were stained and seemed dirty. prior to our visit, the front desk person who answered the phone was not very polite or helpful. however, the front desk staff when we arrived and left were great!
Excellent 10.0
Pros: The room was updated, clean, and comfy. Was everything you hope for in a hotel room after a long day of traveling.
Excellent 8.0
Pros: Clean and comfortable
Cons: There was no shampoo & only one pack of regular coffee
Excellent 9.4
Pros: convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan.
Cons: faucets and knobs in tub were loose and almost falling off.
Excellent 10.0
Pros: Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful.
Cons: Everything was fine.
Excellent 10.0
Pros: Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!
Excellent 9.7
Pros: Room is clean
La Quinta Inn & Suites Detroit Metro Airport - Romulus
Rated #7
8.1
Excellent 8.1
Based on 769 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.4
Location
8.6
Overall
8.7
Overall 8.0 Excellent
Based on 242 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.4
Location
8.6
Overall
8.7
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
9.3
Overall
9.3
Cleanliness
6.0
Comfort
2.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
9.6
Comfort
8.4
Facilities
8.4
Location
7.6
Overall
8.4
Cleanliness
8.3
Comfort
8.1
Location
8.3
Services
7.6
Staff
8.0
Cleanliness
8.6
Comfort
8.4
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
7.5
Comfort
7.8
Location
8.1
Services
7.2
Staff
7.8

Good 7.0
Pros: Beds were very comfortable.
Excellent 9.0
Pros: No breakfast
Cons: Could improve dinner, price too high for the food
Good 7.0
Pros: Great lounge / bar food with good service. Pretty lobby furniture and accessories. Good location. Easy access off I-94 & Merriman Road adjacent to DTW airport.
Cons: Horrible uncomfortable mattresses. Backache from both double beds. Beds need to be replaced ASAP...
Poor 1.0
Pros: Beautiful lobby
Cons: Bed very uncomfortable!!!!! Asked for towels and they said they would send housekeeping but no one ever came Only one staff manning bar and restaurant so the wait was ridiculous No microwave in the room
Mediocre 2.0
Pros: The location.
Cons: they could not check us in we had to wait over 30 minutes to get room keys . The room was really dirty there were crumbs of food all over the floor. I couldn't even get a late check out. Kinda disappointed I've always been fan of Marriot im bummed.
Excellent 10.0
Pros: The staff was nice the rooms were clean and comfortable it was all around great hotel
Cons: I really don't have anything bad to say about this place
Excellent 10.0
Pros: I always stay at Marriott properties, as I have Lifetime status with the brand. The lounge was closed but the restaurant and bar were open. Clean, and definitely up to brand standards. I will be staying at this property again.
Excellent 10.0
Pros: The location.
Cons: No.
Good 6.0
Pros: Ease of access
Cons: Star rating should be 2 1/2 not 3 1/2. Old hotel with the Marriott name slapped on it. Not clean enough for normal travel expectations, let alone during covid.
Excellent 9.0
Pros: Great hotel.
Cons: No.
Excellent 10.0
Pros: Bartender was amazing
Excellent 8.0
Pros: Close to the airport, great service, and friendly staff.
Cons: No
Excellent 10.0
Pros: This was nice and close to the airport.
Cons: It had snowed and the sidewalks were not cleared.
Good 7.0
Pros: The location and ease of access to major freeways
Excellent 10.0
Cons: Drink machines weren’t working .
Good 7.0
Pros: Great location. Easy on and off highway
Cons: Breakfast was not very good. Staff was not friendly
Okay 5.0
Pros: Nothing
Cons: They are not clean it’s Covid 19 everything should be spotless
Excellent 10.0
Pros: Clean, friendly service, nice room
Cons: Restaurant menu was really restricted but the food was still good.
Excellent 10.0
Pros: Everything was good service and room
Good 7.0
Pros: The room size the closeness to the airport and the price where great
Cons: The hotel is a little old
Excellent 8.0
Pros: Refrigerator in room. Quiet.
Cons: None.
Good 6.0
Pros: Bed was comfortable.
Good 7.0
Pros: Price
Cons: Room was just okay
Poor 1.0
Pros: Location to the airport
Cons: The room had a very bad mildew smell.
Poor 1.0
Pros: Nothing
Cons: They charged $7 for parking my rental car. There was no complimentary water in room. When I called reception, they said I could come down and purchase water bottle from gift shop. I booked King room, and got queen room. They denied my late checkout req
Good 7.0
Pros: It was close to where I was working and in general was okay.
Cons: No working ice machine on the floor, again. I had to return to the restaurant on my to go order that was not quite right. There was was dust and spider webs on my windows.
Okay 5.0
Pros: The room was clean.
Cons: Around 15 kids in the pool past 10pm
Excellent 9.1
Cons: No parking fee of $7 /nt. Plenty of parking space in a suburban area ( not in downtown)
Mediocre 2.0
Pros: Hotel was convenient to get to and I enjoyed the closeness to the airport.
Cons: I called for X2 cribs to be in the room shortly after booking the reservation. When I checked in the hotel said it was taken care of. Only to find there was only one within the room. They couldn’t get another until 10:30 after numerous calls.
Excellent 9.1
Pros: The staff, restaurant, and lobby were all amazing!
Cons: For that price point, why is there not a complimentary continental breakfast?
Good 6.0
Pros: Very clean , good location
Cons: At 11: 30 p.m. a group of about 8 young people decided to have a party in the hall. Lots of laughter and yelling. Did not go in rooms , just stayed visiting one another , and partying IN THE HALL ?. Took two calls to the desk ,and sometime before some
Okay 4.0
Pros: location to airport
Cons: the room was run down and the humidity was very high
Poor 1.0
Pros: The hotel was ok until I woke up the next morning with bug bites
Cons: the guest services manager was terrible. He shouldn't be in hospitality. Very rude and useless I'm resolvkng issues. I don't recommend this hotel as long as he is guest service manager.
Good 7.0
Pros: Location to airport!
Cons: Ice machine wouldnt work on my floor so I have to go up a floor for ice also the fN in the bathroom didnt work.
Poor 1.0
Pros: Staff was very nice & accommodating
Cons: Hotel is 1 star old, dated, motel. Not what u think carrying Marriott name. Everything was old,rusted, poorly repainted w lint blobs from roller. Curtains towels gray instead of white, sheets yellowed from sweat
Okay 5.0
Cons: 4 people out the party got a stomach virus
Okay 4.0
Pros: Close to the airport.
Cons: The staff was verbally short and disregarded simple resquests.
Okay 5.1
Cons: At check in, we were told our room was reserved for the following day which was not true as I had my reservation confirmation to show as proof. We we reserved two double beds but got a king room instead. Next day our room was never cleaned, heater will keep you up all night, room service had no clue on what they carry! Seemed one staff member seemed to care...will never stay here again. You get what you pay for.
Excellent 10.0
Pros: Staff was friendly and helpful. The room was cozy and laid out well so it made my stay very comfortable. I spent the evening in due to the fact I was so comfortable.
Cons: Not one to criticize. I enjoyed my stay.
Mediocre 3.0
Pros: Location and cleanliness.
Cons: No luggage karts available. Horrible expressway noise kept my two grandchildren up all night and no entry to pool. It was 20 ° and had to walk outside with two kids barefoot to enter the pool. Worms and leaves all over the inside pool area and no restr
Okay 5.0
Cons: 1. The hotel room got very noisy from highway traffic. 2. A very large and illegal security deposit was required upon check-in.
Okay 4.0
Pros: Hotel staff was very friendly and helpful. I felt safe as a single woman traveler...to dine and stay at the hotel. Free internet, accessible from the airport and good restaurants nearby.
Cons: The orientation of the bed in the room, puts you more on one side. The mattress was worn on the one side and I ended up with tremendous back pain in the morning. I am in excellent shape and never experienced this before.
Mediocre 2.0
Cons: Front desk personnel, housekeeping.
Mediocre 2.0
Pros: Staff, the waitress was awesome. She was warm and friendly.
Cons: Trains, planes and automobiles. It was terribly noisy. The tub did not drain. The shower did not work. You could not switch from bath to shower completely, so there was very little water pressure when using the shower.
Mediocre 3.4
Pros: Adrienne, the waitress, was awesome. She was outgoing, warm and friendly.
Cons: The bath would not drain and the water would only switch from bath to shower part way. Half the water was still coming out of the tub spout when switched to the shower position. Mentioned the bath not draining to the cleaning lady as we left and she said "yes I know, maintenance is supposed to fix it". And yet they put us in the room anyway knowing of the issue. Mentioned all of this to the staff at the front desk as we left and I was assured the hotel manager was going to call me on Friday. It's now Wednesday of the following week and no phone call.
Okay 5.0
Pros: Personnel
Cons: seemed that restaurant was a bit overpriced.
Poor 1.0
Pros: Location
Cons: For a 3 star hotel... the room was missing an iron and i had to call staff who didnt believe it was missing .... the pillows smelled like a wet dog... and the mirror in the bathroom Was cracked
Okay 5.0
Pros: Ease of check-in.
Cons: Room was very small.
Okay 5.0
Pros: It was close to wherr I needed to be.
Cons: The staff failed to explain the parking, what entrance to use . Not enough handicap parking.
Excellent 9.1
Pros: It was a very clean, well kept hotel.
Cons: But the fire alarm went off at 6:30 am and we stood outside for an hour before being allowed to go back inside. No compensation was given for this major inconvenience.
Excellent 10.0
Pros: This was our 3rd stay at this hotel. Hotel experiences typically reflects it's local leadership. Each time we return because the hotel personnel are so courteous and professional. Never experienced an untoward event.
Cons: Hotel staff. Professional and courteous.
Poor 1.0
Pros: It was by the airport
Cons: Didn't have complementary breakfast and the ac in my room leaked in my bags
Excellent 9.7
Pros: Very easy check in and check out process. Friendly staff. Loved the decor of the hotel. The room was great and the bed was comfortable.
Detroit Metro Airport Marriott - Romulus
Rated #8
8.0
Excellent 8.0
Based on 242 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.5
Facilities
8.0
Location
8.6
Overall
8.5
Overall 8.0 Excellent
Based on 149 reviews
Cleanliness
8.1
Comfort
8.5
Facilities
8.0
Location
8.6
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.4
Location
8.6
Services
8.0
Staff
8.5
Cleanliness
9.3
Comfort
9.3
Facilities
8.0
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.4
Location
8.3
Services
8.1
Staff
8.1
Cleanliness
8.2
Comfort
8.8
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.0
Comfort
8.2
Facilities
7.0
Location
8.2
Overall
7.0
Cleanliness
7.9
Comfort
8.6
Location
9.0
Services
7.7
Staff
8.4

Excellent 10.0
Pros: Clean and spacious room
Mediocre 2.0
Pros: cleanness
Excellent 9.0
Pros: very cleanliness
Cons: every was great
Poor 1.0
Pros: Hotel was near freeway
Cons: Staff didn't meet expectations they doubled charged me for the room(I paid in full on booking.com for the room a week prior) according to them the Manger was not on site Saturday, Sunday, or Monday.... here it is Tuesday I still haven't spoken to a manager or received a refund I've never experienced such poor customer service
Excellent 8.0
Pros: The division between the bedroom area and sitting area.
Cons: The pool was closed and the free breakfast was not available. Also the housekeeper came in my room unannounced at 10:30am.
Good 7.0
Pros: nice large and clean rooms
Cons: When I called the property the day before my arrival, I spoke with the night auditor who got snotty with me, when I asked her to put my Bonvoy number into my reservation. (she did NOT do that as I asked!) I had to call again and talk to someone on the day shift. It's annoying, you'd think the auditor would know how to do one of her many tasks!
Okay 4.0
Pros: Good location, easy access to I-94
Cons: Upon arrival to my room, there was no soap... had to walk down to the lobby to pick up some. I turned on the TV, but it did not work. Also, while there was not hot breakfast as advertised, they only had a couple of breakfast bars and muffins.
Good 7.0
Pros: The bathroom were split up so I could take a shower while my husband used the bathroom, the bed was comfortable, I loved the wallpaper it¿s really nice
Cons: The shower was small, the shower could¿ve been cleaner , the furniture is dated , I like that the room is so light but if you aren¿t a morning person and I¿m not they don¿t have good shades to block out the sun.
Poor 1.0
Pros: Nothing
Cons: Don't clean the rooms, garbage piled up in halls, their idea of breakfast was a bag with an orange, granola bar and water. One night had no hot water other times takes forever for the hot water to come. Still charge regular price. Just go somewhere else.
Excellent 9.0
Pros: Bed was comfortable and room was spacious. The shower had great water pressure and room was clean.
Excellent 10.0
Pros: The staff was very nice
Cons: Mirror and outside the microwave were dirty
Excellent 10.0
Pros: The hospitality
Cons: The deposit for Incidentals was too high
Excellent 10.0
Pros: Close to the airport and not to far from down town.
Cons: Not enough signage indicating where the hotel is and outside lights were off making the front entrance dark at night.
Excellent 9.0
Pros: That the rooms were suites
Cons: The baseboard was peeling
Excellent 9.7
Cons: Good location close to the airport n free breakfast too.
Excellent 10.0
Pros: We came to the area to celebrate my daughter's bday with my 3 small grandchildren. We said that we wished we had stayed there the previous night as well. Also the staff gave me a handicap room bcz I had just suffered a knee injury.
Cons: YES, there was no Kleenex box in the room anywhere and only 1 roll of toilet tissue. :-( Needless to say by check out we were totally out!
Okay 5.0
Pros: It's cozy beds & quiet besides housekeeping bothering you all the time even when you have a late checkout. The staff at night is great ! Ive been given a hard time even with my platinum premiere status in the day. Nice hotel Great prices!!!
Cons: 3 different rooms had grossed out mildew under shower doors Different floors. One housekeepers phone conversation about someones Grandmother woke me at 8:45am very exhausted no sleep because of that & dosed off behind the wheel driving that day.
Excellent 10.0
Pros: Staff very awesome,cleanliness of the hotel & location to the airport
Cons: Pool very small
Excellent 9.0
Pros: Nothing but the bed!!
Cons: The bed!!
Excellent 10.0
Pros: Cleanliness & friendly staff
Cons: N/A
Okay 5.0
Pros: quiet - easy check in - great staff
Cons: black mold in the shower & bathroom - light out in the bathroom - shower leaks like crazy
Good 6.0
Cons: OUR ROOM WAS THE VERY FIRST ROOM IN THE HALLWAY OFF THE LOBBY AND BAR AREA. WE HAD TO TURN THE A/C TO ON SO IT WOULD RUN ALL NIGHT WITHOUT STOPPING JUST SO WE WOULDN'T HEAR ALL THE NOISE IN THE LOBBY AND HALLWAY. ROOM WAS NOT VACUUMED EITHER DAY.
Poor 1.0
Cons: Yes. Shuttle driver talking on bluetooth phone almost entire ride-dangerous! They wouldn't change me from a 1st floor room. Pillow smelled like a man's greasy head and did not look that clean; was hard to even get clean pillow case. Staff unconcerned.
Good 6.0
Pros: The hotel interior was beautiful and the room was fantastic. Wished I had a little more time to enjoy the space, really.
Cons: The parking situation was not terribly clear and even after asking a front desk person I am still not certain I understand how the parking payment works when I get back from my trip.
Excellent 10.0
Pros: Very clean and spacious! The staff at check-in was very friendly as well.
Cons: Unfortunately there isn't a good deal around the shower door so the water ran out and into the floor. Had to use all but one towel to mop up the floor.
SpringHill Suites by Marriott Detroit Metro Airport Romulus - Romulus
Rated #9
8.0
Excellent 8.0
Based on 149 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
8.5
Location
9.1
Overall
8.5
Overall 8.0 Excellent
Based on 89 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
8.5
Location
9.1
Overall
8.5
Cleanliness
9.3
Comfort
9.2
Location
9.7
Services
8.8
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.3
Comfort
8.4
Location
9.2
Services
8.4
Staff
8.8
Cleanliness
7.0
Comfort
7.1
Location
7.5
Services
7.1
Staff
7.5
Cleanliness
8.1
Comfort
8.3
Facilities
6.0
Location
8.7
Overall
6.0
Cleanliness
7.7
Comfort
7.9
Location
8.1
Services
7.7
Staff
7.9

Poor 1.0
Pros: Location only.
Cons: Terrible room. Holes in lampshade. Wall sconce was barely hanging in place Chair in room had multiple stains all over. The bed sheet was too small/wrong size for the bed. Cable and internet where not working. Bathroom tile floor grout needed to be fixed
Excellent 10.0
Pros: clean, nice rooms, comfortable bed
Cons: nothing
Excellent 10.0
Pros: Cleanliness
Cons: Pool was closed and wasn¿t advertised online and it did not say to call to be sure anywhere at all on there when I checked.
Okay 5.0
Pros: Staff was friendly and the room was clean
Cons: Pool was closed and breakfast was a bag containing an oat bar, a muffin, and a joghurt. Therefore no good value for my money. At least from my West-Europeanen perspective.
Excellent 9.0
Pros: Great location to the airport and we use the shuttle. The staff was friendly and helpful. They gave us a breakfast bag in the morning which was super because that’s what we eat for lunch. We were directed to local restaurants that we could walk to from the facility.
Cons: Nothing we enjoyed our stay.
Okay 4.0
Pros: no breakfast was served
Cons: There was men's hair shavings in the sink and hair in the tub and the hair dryer did not work.
Excellent 8.0
Pros: Comfortable, clean rooms. Very friendly staff. Shuttle service to the airport was punctual and professional.
Cons: Was a little disappointed that the pool was closed. But was not a deal breaker.
Excellent 9.0
Pros: Smart TV and strong AC unit are for some reason rare at hotels, and this one has both. My favorite to stay at in the local area. Plus plenty of food options around
Excellent 8.0
Pros: This location was great and convenient!
Cons: The hallway was dirty and unvacuumed😪
Excellent 9.0
Pros: Staff at the front desk
Cons: Bathroom smelled when fan was turned on. Art work on walls needs dusting. Bedding too thin/not comfy. Bad storms happened...power surges and internet/cable stopped working, ended up leaving and having my money refunded.
Good 6.0
Pros:  
Cons:  
Excellent 8.0
Pros: Overall it was a decent place to stay!
Cons: Not happy when I found they were charging me an incident fee without any knowledge. My receipt said $98.34 and bank reflected a $120.00 charge. I barely used the room but to sleep and brush my teeth. They need to be up front about this charge.
Mediocre 2.0
Pros: The location
Cons: My bed had a large wet spot, someone had pee on it and the cleaning staff still made the bed. My purse was sitting on the bed for 2hrs before I found the wet spot so it now smelled of urine. They did move me when I complained at 9:20 pm.
Excellent 10.0
Pros: When we originally arrived we booked a king room to stay overnight before the flight. Upon our arrival we were told that we were going to be upgraded to a suite on the third floor. The room was nice had two televisions a small refrigerator and was quiet. Thumbs up to the staff
Cons: Would like to see cameras on each floor to look after the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older people run up and down the hallway. There were some that were just drinking out in the parking lot and those people contributed to all that noise on that previous floor. But otherwise it was great
Good 6.0
Cons: Good thing I had my portable alarm clock. We were never called at 4:45 for our wake-up call as we requested.
Excellent 8.0
Pros: Reasonably price with park stay fly feature. Close to airport parking. Friendly staff
Cons: Rooms are getting a bit dated but not bad for the money
Good 6.2
Cons: I was charged more for parking & it didn't say it would cost more to park.
Good 7.0
Pros: The location and easy access was excellent.
Cons: A little out dated.
Fairfield Inn & Suites by Marriott Romulus - Romulus
Rated #10
8.0
Excellent 8.0
Based on 89 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.2
Facilities
7.6
Food
10.0
Location
8.7
Overall 7.9 Good
Based on 1,005 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
7.6
Food
10.0
Location
8.7
Cleanliness
6.0
Comfort
5.0
Facilities
5.0
Location
7.3
Overall
5.6
Cleanliness
7.8
Comfort
7.9
Location
8.6
Services
7.6
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Staff
8.0
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Food
10.0
Location
7.3
Cleanliness
8.2
Comfort
8.4
Location
8.8
Services
8.0
Staff
8.7
Cleanliness
7.6
Comfort
7.6
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.3
Comfort
8.4
Facilities
8.5
Location
8.8
Overall
8.0
Cleanliness
8.1
Comfort
8.4
Location
8.8
Services
7.9
Staff
8.9

Excellent 8.0
Pros: Fast, efficient check-in, clean room, quiet
Cons: Loud AC heating/cooling
Okay 5.0
Pros: The room was nice .
Cons: The room wasn't clean . The bath tub was dirty.
Excellent 9.0
Pros: everything
Cons: 100 holding fee
Excellent 10.0
Pros: I liked how friendly the staff was and they had the shuttle van right on time. The room was nice and clean too.
Cons: nothing
Excellent 9.0
Pros: Sarah and Chelsy at front desk are the most friendly and helpful girls!!!! thanks for all your help!!!!!….. Room is comfortable, I stayed 3 nights and everything’s fine. I think the hotel can improve in the cleaning service of common areas and with the variety of things in the breakfast.
Poor 1.0
Pros: never returned my deposit happened twice now
Excellent 9.0
Pros: people
Cons: no
Good 7.0
Pros: I thought the hotel was okay. Never stayed at a Baymont before. What I liked best was the customer service which I feel is important.
Cons: I don't remember anything that I didn't like about this hotel. I thought it was just an average stay for me. Just an overnight stay before I drove home the next day.
Good 6.0
Pros: Location and shuttle to airport
Cons: No creamer at all for coffee, not even powder - Shower was not clean.
Mediocre 2.0
Pros: Shuttle ran 24 hours on the hour and half hour. Good for early flights. Staff was friendly and apologetic.
Cons: The outside had trash piling up. Smelled heavily of smoke in the lobby and room. Even while wearing a mask. The sheets had stains and didn¿t look clean. Employee was nice- said that manager would contact me. Haven¿t heard from them.
Excellent 8.0
Pros: location, convenience
Cons: all good
Mediocre 3.0
Pros: A lot of stuff in the area
Cons: They took payment twice. The manager explained that she told me that at time of check out but she did not. She did not even explain the $50 hold fee but I knew that which was no problem. But at time of check out I was charged again¿¿
Excellent 9.0
Pros: They greet you with a smile and extends "If there's anything you need or assist you with please ask 24/7. That for me speaks volumes.
Excellent 10.0
Pros: I liked that the staff greeted us inside, very friendly and had great restaurant suggestions in the area. Hallways were bright and clean, along with the carpeting. The room was nicely appointed, comfortable bed, clean linens, and had a fresh scent
Cons: Although we didn't watch much tv, the top 2 inches of the screen didn't work right. Definitely not a deal breaker.
Poor 1.0
Pros: I just liked the location
Cons: It was old and outdated shower and tub looked old and dirty and the shower head was coming out the wall. The tv was small and prehistoric. The cabinet with the refrigerator had a piece of paper folded in placed in the corner to keep the cabinet open.
Excellent 10.0
Pros: The cleanliness, was a little skeptical after the last Baymont we stayed at in Detroit but it was like night and day. We would most defined stay again before or after flights
Okay 4.0
Pros: I like that it included a fridge and microwave
Cons: My bathroom and microwave was not clean. My mattress was disgusting. My bath mat was wet. The top sheet and some cloths were stained. I waited all day for housekeeping only for her to show with spray and a toilet brush. She said she'd be back but didn't.
Good 6.0
Cons: The hotel door wouldn't lock. They had to call maintenance for repair. Had to stay in room until repair.Because of valuables left in room.
Poor 1.0
Pros: Close to the airport
Cons: Very poor customer service from staff
Excellent 10.0
Pros: The friendly staff and accommodations.
Cons: They should hire someone strictly for dusting. The lobby tables underneath (which was extremely visible) I wasn't purposely looking but you couldn't miss the thick layer of dust.
Okay 5.0
Pros: Location. Bed.
Cons: The front desk area looked messy and not very professional. The room had the smell of mothballs. The shuttle took awhile (15-20 minutes) to arrive.
Poor 1.0
Pros: The distance from the airport was decent.
Cons: The hotel itself was in horrible condition, there were ceiling tiles missing in the hallway, wires hanging out of the ceiling. You could see multiple patches and mismatched paint in the hallway. The hotel had a horrible smell. Overall just horrible stay.
Good 6.0
Pros: Hotel employee was extremely friendly and helpful. The bed was comfy and the room was good sized room.
Cons: The bathroom had mold on ceiling in the bathroom. We only stayed one night so I didn't notice it until the morning when my gf took a shower. Then the odor from the mold was so bad that we had to close the bathroom door. Just Ridiculous!!!
Excellent 10.0
Pros: The staff was amazing and the room was very clean I love my stay
Cons: Nope
Good 7.0
Pros: The proximity to Detroit Metro Airport.
Okay 4.0
Pros: Location to park and ride.
Cons: Sheets were dingy, pillows were small and uncomfortable. Ceiling in bathroom has cracks. Toilets paper holder was bronken and left on back if toilet, half was in wall sticking straight up. If someone were to slip out of shower they could of been impaled
Excellent 9.0
Pros: I like the fact that it had a shape price clean rooms a helpful staff and location was great I
Cons: One of the things I did not like about this hotel branch was that when I stayed in Canton it was only a $50 deposit but in Romulus they wanted $100 deposit
Excellent 10.0
Pros: The location and staff was awesome.
Cons: Although the breakfast staff could’ve been better. I still enjoyed the options. More options would be great. Hopefully the juice machine works next time.
Excellent 9.0
Pros: Hotel is very clean,staff are very nice.
Cons: No having breakfast but I understand it’s probably due to Covid right now
Okay 5.2
Cons I booked thinking parking was included and paid for through agoda and when I got there I had to pay an additional 80 American to leave our vehicle .
Good 6.0
Pros: Beds were comfortable and felt clean.
Cons: Breakfast was just ok. Pillows where tiny, like couch throw pillows. Room was tiny. Checkin line was insane at all hours. Be ready to wait 30 minutes to an hour to check in
Okay 5.7
Pros: Good breakfast
Cons: It was okay for the price. Basic accommodation
Poor 1.0
Pros: Had a flight cancellation and stayed here. On entering the room we were greeted by a strong chemical odor. When ready to sleep pulled the covers back to discover soiled linen. Called the front desk to replace it. What a disappointment! No compensation!
Cons: Dirty linen, strong chemical odor in rooms. Overwhelmed staff.
Excellent 10.0
Pros: Clean, great beds, friendly staff. I was concerned by the low price, but it did not reflect the quality of the experience.
Excellent 10.0
They used to have you park your car in their lot, but this time we parked at the lot across the street. The room we had was very clean, good mattress and pillows. Great for an over nigher. Front desk staff are always friendly. The Baymont Inn and Suites near Detroit Airport offers great value for the money. We booked the Park and stay and the rate was very reasonable with eight days free parking.The staff were very helpful and friendly. The rooms were comfortable and the whole experience was quite enjoyable.It's also very close to Leonardo Italian Restaurant which was a bonus! They have recently done some remodeling, and looks good. We never have a chance to try out their breakfast as our flights usually leave too early.
Good 6.0
Pros: The hotel was located near the airport that made our trip easier
Cons: At check in our Cable was not working. We called the front desk and they said they were working on it. Three hour later we called again and they said "anytime now". At 8:30 I went downstairs to get pillows after calling the front desk. The hostess was alone and couldn't bring pillows to me. I asked again about cable and said he was working on it right then. At 10 pm it still didn't work. We missed a lot of basketball games we wanted to watch and felt decieved that they didn't tell us at check in.
Excellent 10.0
Great Stay
Excellent 8.0
Cons: The fact that it was not a pool an they were remodeling
Okay 5.1
Pros: The staff were friendly and accommodating.
Cons: The room was gross. There were stains on the carpet and it was just not very clean. I called my wife and said, "You'd never stay here and you'd never walk barefoot across this carpet". She's too picky and would have immediately asked for her money back.
Excellent 8.3
Pros: The Baymont Inn and Suites near the Detroit Airport is very nice and clean. The staff is very pleasant. We would stay there again when in the area.
Baymont by Wyndham Detroit Airport/Romulus - Romulus
Rated #11
7.9
Good 7.9
Based on 1,005 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
8.4
Food
10.0
Location
8.7
Overall 7.9 Good
Based on 793 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.4
Food
10.0
Location
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.6
Overall
7.3
Cleanliness
8.3
Comfort
8.2
Location
8.9
Services
8.0
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
9.1
Food
10.0
Location
8.6
Cleanliness
8.3
Comfort
8.4
Location
8.7
Services
7.9
Staff
8.6
Cleanliness
7.9
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
8.4
Location
8.5
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Location
8.3
Services
7.5
Staff
8.4

Excellent 10.0
Pros: Very convenient for over night stay before we flew out of the airport. Shuttle service was on time.
Excellent 9.0
Pros: Manager very friendly and accommodating.
Cons: No water pressure in shower.
Excellent 10.0
Pros: Very comfortable and quiet. Great staff
Excellent 8.0
Pros: Very comfortable
Cons: Location to airport
Okay 5.0
Pros: Near to airport with shuttle
Cons: I felt for the quality the discounted price was still more than the value - There are many other similar caliber and age hotels available in same area at half the cost
Excellent 9.0
Pros: The king size bed was huge and comfortable Very quite
Excellent 10.0
Pros: Very nice and clean.
Excellent 8.0
Pros: Breakfast was low budget, but I got full. Bed was really comfortable for me. I didn't really notice the noise from the airport. A/C didn't work too well. I wish they had a pool for the price I paid.
Cons: A/C wasn't too cold. The exhaust fan in the bathroom didn't work.
Good 7.0
Pros: The location was close to the airport so it was a short ride on the shuttle bus. I appreciated the complimentary coffee in the morning and the breakfast, although the food itself was only mediocre.
Cons: This was a no frills hotel that hasn’t been upgraded much, but it was clean and a good value.
Good 7.0
Cons: Slow and unreliable WiFi in the room. Called IT support but the problem persisted.
Excellent 10.0
Pros: Location. Being upgraded. Room. Staff
Cons: Rooms need to be updated.
Excellent 8.0
Pros: Convenience. Front desk staff was very friendly and attentive.
Excellent 10.0
Pros: Friendly staff, clean and quiet room, restaurant and bar and shuttle service.
Excellent 9.6
This airport hotel served all our needs on as we were about to leave for the Detroit airport the next day. It’s in a great location and we enjoyed our stay.
Okay 5.0
Pros: The location
Cons: The new staff members overcharged me and wasn¿t able to fix the problem. The management did work to correct the problem. The hotel room was dirty. Was moved to another room but was a slightly clean.
Poor 1.0
Pros: Good location
Cons: INSIDE JOB! The manager is working with the front desk people who send someone to rob the guests while they are in the room! The police needs to be called on the manager, and the ones working with him. This is COMPLETELY unsafe.
Okay 5.0
Pros: Nothing
Cons: Very old hotel with unpleasant smell
Excellent 8.0
Pros: Overnight stay...met our purpose
Cons: Little dated, other than that met purpose of stay
Poor 1.0
Cons: Bed bugs dirty cockroaches
Mediocre 3.0
Pros: It was fine for overnight/airport hotel thing.
Cons: It's quite remote. In a cluster of other airport hotels, this one is the absolute furthest you can be from any kind of commerce. So if you need, say, a lighter, it's a 20 minute walk.
Excellent 9.0
Pros: The staff
Cons: Breakfast offered it not available
Excellent 9.0
Pros: The bed
Poor 1.0
Cons: There was a altercation in the hotel that did not involve me but my truck back window was bussed out with a big rock! I was notified when I went downstairs to rebook the hotel! I was highly upset.
Good 7.0
Pros: It was conveniently located to the airport.
Cons: Parking is not free!!!! I was traveling out of state and was parking my car at the hotel. I stayed the night before, and expected to be able to park my car there for free, as every other hotel I have stayed at. Not this one! I was charged every day.
Good 7.0
Pros: Clean, location.
Okay 5.0
Pros: Location was perfect for our short visit
Cons: Late night staff was not friendly or courteous in my opinion. Key cards didn’t work on two different occasions. Staff tried to “explain” to me what I must of done wrong. Only problem is, I install these systems for
Excellent 10.0
Pros: It was close to the airport and family members. It was relatively quiet and the beds were comfortable. We opt for no room service while there due to COVID-19 but the room was clean and tidy upon our arrival. A continental breakfast/ snack was available.
Cons: The on-site restaurant was a disappointment as some menu items were not available due to Covid-19. You will need to plan for your meals as Michigan does not have dine in restaurants at this time. Otherwise the stay was great!
Excellent 10.0
Pros: Friendly service Clean hotel Fridge and microwave free Free shuttle Warm heat Confortable blankets and pillows Large bathroom mirror
Cons: Small amount of Shampoo/conditioner
Mediocre 3.0
Cons: Not clean and old
Good 6.0
Hmmm ... I was a little disappointed with this hotel. For the price I paid I just expected a little more, but, at the same time, it is an airport hotel, which is always going to miss the bells and whistles. The airport shuttle bus was brilliant, I could not fault this. But, at the time of booking, it was not clear how to organise this or who to call when I needed picking up. I contacted the hotel before my booking and gained clarity. However my greeting when I arrived at the hotel felt more like I was inconveniencing the staff and their chat. It could just have been a little more customer orientated. I found my room which was 'fine'. Nothing much wrong with it, but, it was tired looking and the cleanliness could have been a little better. The breakfast the following morning was ok. There were several options but, I cannot get past having to use plastic cutlery and paper cups! It clearly is a ploy to cut costs, but, at the expense of the environment? Over all an ok stay.
Okay 4.0
Pros: Location
Cons: This is not a 3.5 stars.
Okay 5.0
Pros: Close to Airport
Cons: This was NOT a 3.5 star hotel. It's a plain old Comfort Inn. It's a 2.5 star hotel. I paid too much!
Mediocre 3.0
Cons: The room smelled like urine and very unclean
Excellent 9.7
Inexpensive hotel, older but well maintained, spacious room, comfortable bed usual basic breakfast, friendly staff, great shuttle. We stayed overnight after a late arrival into the airport. Would use again
Good 7.0
Pros: Free breakfast, free internet, and location was very close to the airport.
Cons: Shower and shower head were very short. Rooms was extremely dry. The TV and Remote were a pain to use. Remote was very slow to actually do things on screen.
Okay 5.0
Pros: Location
Cons: Some staff great Majority especially barstaff
Excellent 8.5
This was a great place to stay if you are out of town and want to stay close to the airport. There was no airplane noise from inside my room. The hotel is very sound proof inside. The hotel was very luxuriously decorated and clean. My room was spacious and very clean as well. The breakfast was OK if you like sausage and eggs everyday, but still good. Maltese was also helpful at check out.
Excellent 9.7
Pros: The location is outstanding. Literally right off of the interstate and less than two minutes from the airport!
Good 7.0
Pros: The room have a nice thing mini-fresh microwave
Cons: I check inn one hour before the check inn and they charged me 29 dollars!! Thats ridiculous!! And they dont have tub , you have to shower standing up and no swimming pool available
Excellent 10.0
Staff was very friendly and lovely...housekeepers very kind and smiling Very clean rooms and all the amenities available and good waffles, great business center Loved the check-in was fast as well as the shuttle was quick. What a wonderfully, unique motel experience! Even though I was a last minute reservation, Josh at the front desk greeted me warmly, and quickly and efficiently assigned me a room. The room was spacious and comfortable. This Comfort Inn had an on-site restaurant and bar so I unwound with a glass of wine and an appetizer served with a smile from Abby, Her customer service level gets 4 stars from me.
Okay 4.0
Pros: Close to DTW airport with free shuttle
Cons: The entire hotel seemed too warm and humid, and smelled like a dank basement.
Good 6.0
Pros: Really liked the cleanliness and the staff was very nice
Cons: Did not like not having hot water for the first day. Front desk waited until I finished checking in to tell me the boiler was down. Was told it would be back in service by 16:00 but did not get hot water back till next morning
Good 7.0
Pros: Very convenient location.
Good 7.0
Pros: It's a pretty nice hotel, but it's overrated. It's not a 3.5 star. It' should be listed as a 3 star
Cons: The location
Good 6.0
Pros: Clean rooms, nice facility.
Cons: Airport shuttle wouldn’t pick me up at car rental depot even though it’s right there. Told them I was alone and traveling with my three year old and had a lot of luggage as well. They suggested I tried “talking the rental car company into it”. The only other issue, though it WAS an issue, was the obnoxiously loud doors and auto shut mechanisms on them. Took a long time to sleep with those things slamming every 2-3 minutes.
Okay 4.0
Pros: Location
Cons: Old shabby hotel. I was expecting something better.
Okay 4.0
Pros: Room was clean, morning staff was nice.
Cons: Night staff was unhelpful. We waited for an hour for our pickup (called multiple times to ensure we were in the right spot, but he rushed us off the phone. Turned out we were in the wrong spot). The shuttle dropped us off about 1/4 miles from the hotel.
Good 6.0
Pros: It had a restaurant and bar. Clean and close to the airport. Shuttle was prompt.
Cons: Desk area was small. Outlet on the lamp did not work. Not close to any other eating opportunity but the area did not have much so not necessarily a hotel issue. there was no convenience market or place to get drinks and snacks.
Poor 1.0
Cons: The toilet over flowed early in the am and flood the room tryin to run in grab towels and slip and hit my chin and face. Unfortunately I was there for mother of the bride and ruined my experience for the wedding photo and my trip.
Excellent 8.8
Pros: prompt
Cons: charged us for bottled water
Good 7.0
Pros: The location very new to the Airport.
Cons: I had dinner at the restaurant and the service was not good
Excellent 8.8
Pros: Convenient to the airport. My flight was cancelled and this was a great place to stay for the night. Room was comfortable and clean. Wait staff was friendly and the food at the restaurant was very good.
Poor 1.0
Pros: The room I paid extra money to have was not given to me. I reserved a deluxe king room with sitting area and did not get that.
Cons: I asked for a room with a bathtub and was only given one with a shower. The hotel was noisy - and all sound travels through the hallways and into the room.
Mediocre 3.0
Cons: 1. I got three bed bug bites during my 7 day stay. 2. Lots of traffic noise at night from Hwy I-96 at night. 3. The hotels 9.3/10 rating turned out to be based on 69 evaluations over a three year period; this is a statistically insignificant number.
Poor 1.0
Pros: There is no way that this hotel is 3.5 stars. The room smelled. I did arrive about 10 pm and no one was at the front desk. When she showed up, she answered the phone while she attempted to check me in. She did not speak fluent English nor Spanish.
Cons: I'm not sure how you call imitation eggs, rotten fruit and spoiled milk breakfast. The room smelled like sweat socks and the A/C unit buzzed and rattled all night. Horrible stay experience.
Excellent 8.8
Pros: Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good.
Cons: The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.
Excellent 9.7
Pros: Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning.
Cons: Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.
Excellent 10.0
Pros: Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.
Excellent 8.0
Pros: approximate to airport, clearn & staff was helpfull
Cons: lobby was extremely hot and humid, restaurant was ok... food not so great.
Okay 4.0
Cons: View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.
Good 7.1
Pros: Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced.
Cons: Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.
Comfort Inn Metro Airport - Romulus
Rated #12
7.9
Good 7.9
Based on 793 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
10.0
Location
8.9
Overall
10.0
Overall 7.9 Good
Based on 205 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
7.8
Location
8.8
Services
8.0
Staff
8.2
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.4
Cleanliness
8.2
Comfort
8.5
Location
8.6
Services
7.9
Staff
8.3
Cleanliness
8.7
Comfort
8.8
Location
9.1
Services
8.5
Staff
8.6
Cleanliness
8.3
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.1

Okay 4.0
Pros: parking
Cons: not able to provide the type of room booked and breakfast buffet had minimum menu and no refills
Good 7.0
Pros: The staff
Cons: The room was dirty
Good 7.0
Pros: The room was clean and adequately furnished. Also, the airport shuttle service was prompt and courteous. Use of the shuttle was one of the main reasons I booked this hotel.
Cons: There was no way to heat water in the room (only a Keurig coffee maker was provided). My wife prefers hot water/tea, so she was unable have it during our 4-day stay. Further, there were virtually no complementary items in the hotel lobby...no coffee or hot water urns. Also, I had to go to the hotel desk to obtain clean towels as the hotel cleaning service was very short staffed. Finally, breakfast was an additional cost to the hotel room, but the buffet breakfast was nothing special... I could have purchased a better breakfast at a nearby restaurant.
Okay 5.0
Pros: Staff was amazing, always went out of their way for you, remember your name all week somehow. Nice location inside a gated community, which has lots of little shops down at the marina. Along with playing fetch with the dolphins every morning.
Cons: Unfortunately the food is below average. Breakfast buffet had almost all cold food. If you ordered an omelette or something cooked in front of you it was fine. The restaurants food was better but some of it could¿ve been warmer. Flavor was fine though
Okay 5.0
Cons: Website should state that the restaurant and bar are closed weekends. we picked this one specifically because of these features only to find that we still had to drive for dinner and buy wine for our room. Not even a 'have breakfast on us' apology.
Good 7.0
Pros: The night time front desk staff was horrible!! I felt I was an inconvenience to them
Cons: The front desk evening staff
Good 6.0
Pros: The lady that checked me in
Cons: Room paid for a double Queen wasn’t available a little g was all that was available Doesn’t work for two men not gay
Poor 1.0
Pros: When we went to check in they didn¿t receive our reservation so we where screwed. They tried to call your toll free number but got no response. Do we ended up paying more and extremely frustrated.
Cons: Read the paragraph above
Excellent 9.0
Pros: It was fine I enjoyed my stay
Cons: I thought that it was stupid that they didn't let us spilt the bill for the room.
Excellent 10.0
Pros: Staff
Cons: No
Excellent 9.0
Pros: Room was clean, nice shower
Cons: No alarm clock in room, could use more towels
Excellent 8.0
Cons: Mold in the shower....
Mediocre 2.0
Pros: Location and had swimming pool
Cons: Staff not very friendly, ac problems in room, and had elevator problem¿ however staff need better interpersonal skills communicating when issues come up
Mediocre 3.0
Pros: Nice big room, refrigerator, comfortable bed
Cons: 24 hour notice to clean room, had to beg for towels and toilet paper, website said hot breakfast only grab and go if there were any left. One coffee pod for room. Had to go to lobby to get coffee if there was any left. Cost to much for what you get.
Good 7.0
Pros: The hotel has an amazing restaurant and the staff was amazing!
Excellent 10.0
Pros: Courteousness and accommodating
Cons: I paid for an early checkin, I had to move to two different rooms because one room was missing the mini frig and the other room¿s key fob entry needed to be repaired (maintenance doesn¿t arrive until noon). However, they did place me in a room.
Good 7.0
Pros: Room is nice and adjoining restaurant is excellent.
Cons: One staff member,  should not be in a customer service position. We had issues with her checking in and concerning trash removal. She claimed to have put through a room change. The clerk on duty the next morning could not find the request. Awful.
Excellent 10.0
Pros: Super comfy bed, nice large shower with massage and Keurig coffee maker.
Cons: The view
Okay 4.0
Pros: Free airport shuttle, able to leave your car in hotel parking lot..
Cons: Room was not very clean. Garbage on the floor, dirty towel found in the closet. They only provided us with 2 towels. Room slept 4, reservation was made for 4 people.
Excellent 10.0
Pros: Location and Friendly staff.
Excellent 10.0
Pros: Quiet. Clean Friendly staff
Cons: Put hot chocolate in rooms
Excellent 10.0
Pros: Everything
Holiday Inn Detroit Metro Airport - Romulus
Rated #13
7.9
Good 7.9
Based on 205 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
9.0
Overall
8.2
Overall 7.9 Good
Based on 154 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
9.0
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
9.1
Services
8.2
Staff
8.9
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.4
Location
9.0
Services
7.8
Staff
8.6
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.2
Comfort
8.0
Facilities
8.0
Location
8.9
Overall
6.6
Cleanliness
8.4
Comfort
8.3
Location
9.1
Services
7.3
Staff
8.2

Good 7.0
Pros: Room was good, bed was comfortable. The shampoo and conditioner was awesome.
Cons: The pictures showed a hot tub, there was no hot tub and the pool was cold. For the price I paid there should be a free breakfast. 7 days a week. There was nothing to eat. Had to go to a restaurant and eat breakfast. My plane was delayed, I did have to stay somewhere another night, I did not stay here again. I went elsewhere.
Excellent 9.0
Pros: friendly staff Starbucks coffee outdoor seating timely shuttle to airport!
Poor 1.0
Cons: Room was dirty , not cleaned, blood on couch bed sheets, food in refrigerator, dirty towels in closet and clothes in the drawer.
Excellent 8.0
Pros: Took airport shuttle when stranded by a flight cancellation. The check- in staff and bistro waitress were exceptionally nice. Very helpful with shuttle to and from airport too.
Cons: Little bit dated carpet and curtains in the room and maybe, but a nice sized room with loveseat.
Excellent 9.0
Pros: The lobby was very comfortable and had a lot of space to work. Very good for business for a 3-star.
Cons: The café had minimal hours open and coffee was not always fresh. I think they could improve here.
Poor 1.0
Pros: Dirty and Hair left everywhere
Excellent 8.0
Pros: Staff was excellent
Cons: My room smelled of smoke and the bath tub was dirty. It was just me in the room, however, on my bill it said 4 guests. Not sure why
Poor 1.0
Cons: I waited for an hour for airport shuttle. 1st time I called I was told it would be there in just a few minutes. I called again after 30 minutes only to be told it was shift change and it would be another 30 minutes
Excellent 10.0
Pros: The Bed is Awesome! Ate me alive! So comfortable!!
Cons: Nothing!!
Excellent 10.0
Pros: Staff
Cons: Everything perfect
Good 7.0
Pros: Staff was friendly
Cons: Internet was down so could not watch TV at all
Excellent 8.0
Pros: Cost is reasonable for location and type of accomodations. Airport transportation available.
Cons: The shower-liner was dirty with brown stain lines
Excellent 9.0
Cons: No breakfast... could be boxed cereal and individually wrapped bagels, etc
Poor 1.0
Pros: Location
Cons: I was there five days and only had my room clean once that was unacceptable.
Poor 1.0
Pros: The staff was very nice. Also the shuttle was also a very big help. The driver was also very nice.
Cons: The room was definitely not cleaned properly. There was hair in the sink and toilet. Dirty sheets were stuffed in a drawer. I used a Lysol wipe on the most touched item it was black by the time I was done cleaning the room. Very disappointed.
Excellent 10.0
Pros: Everything except no jacuzzi and the Bristol closes too early in the am and then reopens later in the day. No where to buy a cup of coffee after 9.
Cons: Good for the most part.
Excellent 10.0
Pros: Comfortable bed and accommodations. On-site bar and restaurant. Shuttle and excellent proximity to DTW airport.
Okay 5.0
Pros: location and transportation to airport
Cons: Didn't clean my room one day andwhen I spoke to the front desk at 10:30 they were going to give me some type of credit. CRICKETS when I left
Excellent 10.0
Pros: Wonderful bed and pillows! Quiet rooms
Cons: No
Excellent 9.0
Pros: First choice at DTW.
Cons: No micros in room.
Okay 5.0
Pros: Close to airport,mouldy
Cons: Mouldy smell, indifferent staff, even though paid reservation, staff saying no rooms available at 4.30 am. Very indifferent staff
Mediocre 2.0
Pros: The room and location is nice
Cons: The night desk clerk was very unprofessional and rude
Good 6.2
Pros: The reception area was very nice and clean.
Cons: The room had not been updated for decades. It had old wallpaper decor. It was just not terribly inviting.
Good 7.7
Pros: close to airport, nice common areas, updated where it counts.
Cons: The Sliding Patio Door was unlocked when I checked in. WTH? Do y'all not follow a procedure to try and prevent worst possible scenarios? This is something you shouldn't have to contact the front desk about. Don't worry, I locked it and charlie-locked the patio door. Not on my watch.
Excellent 9.4
Pros: Location. It was close to The Henry Ford and the Metro Airport Great breakfast
Courtyard by Marriott Detroit Metropolitan Airport Romulus - Romulus
Rated #14
7.9
Good 7.9
Based on 154 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.6
Facilities
8.0
Location
8.4
Overall
8.0
Overall 7.5 Good
Based on 315 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
7.1
Comfort
7.3
Location
8.5
Services
7.0
Staff
7.1
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
6.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.2
Comfort
8.8
Location
8.8
Services
8.1
Staff
9.4
Cleanliness
6.7
Comfort
7.1
Location
6.7
Services
6.7
Staff
7.1
Cleanliness
8.0
Comfort
7.8
Facilities
8.5
Location
8.6
Overall
8.5
Cleanliness
7.3
Comfort
7.5
Location
8.5
Services
7.3
Staff
7.7

Excellent 9.0
Pros: Very quiet hotel fairly clean and the staff friendly and helpful
Cons: The breakfast that's offered need more variety such as fruits, muffins, bagels with cream cheese
Okay 5.0
Pros: Not that much, I did not eat this breakfast either my family
Cons: dusty dirty not very clean room and also not helpful staff, the bathroom door can not be locked also the net very slow the mentioned to me if you need stronger I have pay pay more, In my next visit I will be finding deferent Hotel.
Excellent 9.0
Pros: Everything
Cons: Breakfast
Excellent 9.0
Pros: When we got stranded in Detroit airport together with a few thousands other travelers because of the storm, Extended stay was a safe harbor to ride it out. All the people there were really nice, and we appreciated the complimentary shuttle to the terminal next day.
Cons: 'Breakfast included' is not really a breakfast but just a cup of really bad coffee and a muffin to grab at the reception at the morning. Also, the place is pretty old and worn out. It is clean and well-maintained but you can expect to feel like you are living back in Stranger thing era of 1980s.
Poor 1.0
Pros: Nothing
Cons: I had called to make sure there was a shuttle to the airport before booking and was told there was but upon checking in they said that my flight was to early and they didn¿t have a driver. The room was dirty and we got no sleep because people were yell
Excellent 10.0
Pros: Coffee was a plus.
Poor 1.0
Pros: Location
Cons: Depending is not good quality the room, bathroom and the hotel is not clean. the rooms is smell smoke overall not good at all...
Excellent 8.0
Pros: Location
Cons: Junkies living there
Excellent 10.0
Pros: Privacy
Cons: No
Good 6.0
Pros: Location only
Cons: Unorganized management on the front desk and poor room service. It is a Fealthy hotel.
Okay 5.0
Pros: Location only
Cons: Unorganized and careless staff
Poor 1.0
Pros: The Staff was doing her best. Very generous with kitchen utilities if we need them. The staffs also offered ride to airport if need be.
Cons: First, the room has very little maintained. Several light bulbs were out. There is no ice machine. Second, there were a pry bar mark on every door of our third floor indicating previous breaking. Lastly, the fire alarm system is outdated and faulty.
Excellent 10.0
Pros: Excellent hospitality and customer service
Good 6.0
Pros: I like they have a kitchenette and I like their prices. I like that they didn't wake us up early in the morning to clean our room. I like the free internet.
Cons: I did not like the smell of skunk when you first walked in. I did not like that there was not a late check out so my grandkids could have finished their virtual schooling the day of check out. I had to eat on the bed because they only had one chair.
Excellent 8.0
Pros: Quite except for planes of course
Cons: I didn’t like the guy who was there when we checked in he was very rude
Excellent 8.0
Pros: Great customer service. The main thing I appreciate it was peaceful & quiet I got some rest.
Mediocre 2.0
Pros: Staff was friendly
Cons: location was terrible,room was disgusting, a kitchen with nothing in it. There was stains everywhere from the carpet to the beds. There was a burn mark on the blanket! headboard had white whatever it was all over it. What looked like blood stains all over
Poor 1.0
Pros: Nothing. The kitchen maybe
Cons: Everything
Okay 4.0
Pros: Room was great EXCEPT as a suite with a kitchenette it had ZERO coffee maker, zero cups, zero plates, zero bowls, zero silverware, and they cancelled the free breakfast which was included in reservation. Could not even get a cup of hot water from staff.
Cons: Check in was ok except no one was there and had to wait a long time for someone to come to front desk. Check out was horrible, calls and knocks at door prior to checkout time, when I asked for hot water they were rude and unprofessional.
Excellent 10.0
Pros: Friendly staff
Cons: No complaints
Excellent 10.0
Pros: Staff members are friendly and cordial
Cons: No
Excellent 8.0
Pros: The handicapped accessible bathroom was actually wheelchair accessible. Very nice for a change. So many places say handicapped accessible, but really aren't. Thank you!
Excellent 8.0
Pros: The staff and the cleanliness of the hotel was definitely the standout of this location.
Cons: The rooms are somewhat outdated. The dressers are too low to effectively see the tv while in bed. Poorly placed outlets. Most newer hotels have outlets and usb ports on the lamps or in easily accessible locations.
Excellent 8.0
Pros: There is a kitchen.
Cons: The heating is noisy.
Poor 1.0
Pros: Frigde, stove
Cons: Internet login was tedious, and the covers on the bed were itchy and the room wasn't clean. The front desk attendant wasn't very courteous when I went to go extend my stay she said I would have to come back at 12 or pay a early check in fee. Just unnecess
Okay 4.0
Pros: Room decently sized, with kitchenette that had a full sized refrigerator and stovetop.
Cons: No cutlery, cups/plates in kitchen area. Not the cleanest, appeared to be cigarette ashes on kitchen top, blood stain on bathroom door. Cigarette smoke from outside would also enter the bathroom if the exhaust fan was not on.
Good 7.0
Pros: staff very nice
Cons: location, trafic bad
Good 6.0
Pros: Staff was friendly and diverse.
Good 7.0
Pros: the convenience of kitchen
Cons: would like to have a weekly rate discount
Mediocre 2.0
Pros: good location
Cons: No hotel shuttle going back to the airport
Mediocre 3.0
Pros: location
Cons: Room smelled bad!! Stains on beds, dirty towel was under one of the beds.
Poor 1.0
Pros: Only the location
Cons: The room was super dirty the kitchen floor and the toilet, there was a male hair over the toilet seat !!! The breakfast was really a big lie they only put coffee and Couple granola bars and muffins, there is no place to sit so they shouldn't call it so
Mediocre 2.0
Pros: Lication
Cons: The room looked like it had not been swept in weeks, the counter was dirty, the nightstands not clean and the bathroom smelled like a irinal
Poor 1.0
Pros: Negative.
Cons: Negative.
Good 7.0
Pros: Location and friendly staff
Cons: Rooms smelled a little dusty and you could smell cigarette smoke from nearby room(s) from time to time. ..
Okay 5.0
Pros: It is less than 10 minutes from the Airport
Cons: The bathroom wasn't very clean and the bath was clogged up, I had my shower standing in ankle deep bath water from the night before. I had a early morning flight and couldn't wait for someone to fix the issue.
Poor 1.0
Pros: The front desk staff was friendly.
Cons: Dirty gross hotel. Bedding is old and thin and worn out. Room smelled like it had been smoked in and then excessively sprayed with cheap air freshener. Stains on furniture and appliances. Run down. My eyes hurt just being in the room. Disgusting.
Mediocre 2.0
Cons: I got insects bites during sleep, reported to manager, the guy came over to check said there is no bed bugs. Only thing they could do was to change linen. I did not know that was spider or fleeces. Very upsetting. I checked out from Monroville PA no pro
Okay 5.0
Pros: It had a full size refridge
Cons: Did not have any dishes, & kitchen items that was told they would have
Mediocre 3.0
Pros: na
Cons: bed bugs be careful
Poor 1.0
Pros: it had a bed to sleep in an a iron
Cons: yes.. it was alot, i mean alot of hair all in the tub. i would post a pic but to nasty. it was so much hair in the tub it didnt drain. refrigerator had rust all over the outside. also recliner was broke. my room was so condemned they sent maintenance smh
Mediocre 3.0
Pros: The kitchen.
Cons: The shuttle does not run on the weekends. I had to get my own transportation from the airport. I wish that was published.
Mediocre 3.0
Pros: Just the staff
Cons: They should not advertise breakfast. It is not breakfast at all
Okay 4.0
Pros: Shuttle service from the airport
Cons: After booking, I called the hotel to ask questions about shuttle service and check out. The staff member on the phone was very short and rude! The bathroom room was clean and in good condition, but the kitchen area was NOT. Also, the floor was sticky.
Poor 1.0
Cons: I didn't like the fact that this hotel doesn't allow you to check in a bit earlier even when there were rooms available. Literally had to sit outside in the car until 3 PM to check in.
Mediocre 2.0
Pros: The hotel needs to be re-modeled & Up -dated : refig,doors, tables & better (sanitation for BED linen).
Cons: Bed linen & mattress needs to be checked for bugs. Something bit me & caused "extreme" itching. SAD !!!!!!
Good 6.0
Pros: Airport Shuttle, refrigerator
Cons: Can't believe a long-term stay hotel doesn't have at least a basic workout room. Seems that would be a must-have for anyone stsying very long.
Mediocre 2.0
Pros: The Staff
Cons: Yes my daughter found a glass liquor bottle when she went to stretch out in the chair
Okay 4.0
Cons: The amount of marijuana on the second floor was intolerable
Okay 5.0
Cons: Noisey, dingy and smelly.
Good 7.0
Pros: Room was very clean and smelled fresh.
Cons: On my last day there the fire alarm went off. something told me to call the desk. I found out it was a false alarm. The alarm system was broken. This was at 6am and continued off and on 'till 2pm.
Good 6.0
Pros: Location
Cons: It needs to be updated in the rooms. Had holes behind the door and peeling paint. Overall not to bad
Okay 5.0
Pros: price, there is also small kitchen in the room
Cons: too noisy, no sound proof at all; heater and refridger are both noisy; water stream for shower is too small; almost nothing for breakfast
Okay 5.0
Pros: price
Cons: had to wait checking in because of computer issues around midnight
Good 6.0
Pros: Staff is very pleasant and the price.
Cons: It smelled like very strong cigarette smoke in the hallway.
Excellent 10.0
Pros: Everything was clean, my bed was super comfortable also. The bathroom was big, fridge is big, good appliances and supply you with plates, cups, silverware, etc. I also like that at night you can only get in to the hotel with a room key so it's safer. You have to cal if you forgot your room key or if your a late check in. Close to a Walmart also for groceries.
Excellent 9.4
Pros: Corrine, afternoon evening desk clerk, changed our room to a corner out of the way room and it was great. We were able to sleep in till 8:30, which NEVER happens.
Cons: Shower gets floor wet. Other than that it was great.
Excellent 10.0
Pros: Location
Cons: Could have used pen and paper at the desk in my room

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