Materass and pillows amazing. Good breakfast
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Amenities at Crowne Plaza Madrid Airport By IHG
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Crowne Plaza Madrid Airport By IHG
8.7
Very good
4648 verified ratings
Wonderful
2695
Very good
880
Good
558
Okay
204
Fair
158
Mediocre
71
Poor
82
Summary of reviews
Guests say
Guests consistently praised the hotel's cleanliness, spacious rooms, and comfortable beds. The breakfast received positive remarks for its variety and quality. Many guests found the staff to be friendly and helpful. While the location near the airport was convenient for transit, some noted the surrounding area was not very appealing or safe. The shuttle service and parking fees were a common source of dissatisfaction, with several guests mentioning unclear information, limited hours, and extra charges. Overall, the hotel was seen as a good choice for a short stay, especially for those needing proximity to the airport.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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8.7 out of 10
1371 reviews
8.6 out of 10
148 reviews
8.4 out of 10
26 reviews
9.1 out of 10
5 reviews
All reviews
Pros (+) Everything
Cons (-) Nothing to hate
Pros (+) Clean property
Cons (-) Wake up call promised but was made an hour late - desk clerk wrote down wrong time Shuttle bus driver was very grumpy and rude to the passengers Hotel policy is if they fail to make a wakeup call as requested, the nights stay is free. I wrote them a letter about this and they never responded Very poor restaurant facility, all food appears to be frozen and then microwaved. Avoid!
Pros (+) This hotel is maybe the best I’ve ever stayed in. The rooms are absolutely luxury from bedding, pillows, shower OR bath, minibar, cleanliness. This hotel is absolutely top notch. There’s a free airport transfer too. The staff are friendly and there is fabulous food in the bar. I can’t say one bad thing about this place.
Pros (+) Convenience close to airport and great facilities and breakfast!
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit Crowne Plaza Madrid Airport?
Crowne Plaza Madrid Airport is ideal for a one-night stay before an early flight, making it perfect for a quick visit with the airport nearby. It's also a great location for a stopover after a transatlantic flight, offering comfortable accommodations and a good breakfast spread.
How is the food quality at Crowne Plaza Madrid Airport?
While the hotel's restaurant food is described as pricey and average by some guests, the room service dinner is delicious, and the breakfast is good. The hotel also offers great meals in the restaurant, making it a convenient option for dining during your stay.
What can I expect from the beds at Crowne Plaza Madrid Airport?
The hotel provides spacious rooms with large and comfortable beds, ensuring a good night's sleep. Additionally, the sound insulation is excellent, contributing to a peaceful and restful stay.
Is parking available at Crowne Plaza Madrid Airport?
Crowne Plaza Madrid Airport offers secure parking, making it convenient for guests traveling by car. The underground parking lot is available for a fee, providing a safe and accessible option for parking during your stay.
How is the cleanliness and customer service at Crowne Plaza Madrid Airport?
The hotel is praised for its impeccable cleanliness in the rooms and bathrooms, as well as the helpful and friendly staff. Guests also appreciate the efficient and courteous staff, making for a pleasant and comfortable experience during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the airport or the terrace comes highly recommended.
Consider Room Selection Carefully
Some guests found the rooms on the upper floors to be better than those on the ground floor. If possible, request a room on a higher floor for a better experience.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service to and from the airport, which guests found convenient. It's recommended to utilize this service for easy transportation.
Plan for Meals
While the hotel's restaurant received mixed reviews, guests suggested trying the room service for excellent food and fantastic staff. Additionally, consider exploring nearby restaurants and shops for dining options.
Check for Early Breakfast Options
If you're an early riser, note that the rooftop pool and bar open at 10 am, which some guests found a bit late. Consider checking in advance for early breakfast options.
Be Mindful of Noise Levels
Despite the hotel's proximity to the airport, guests noted that the sound insulation is great, providing a quiet and comfortable stay. However, some mentioned that the air conditioning system can be loud and full of dust.
Utilize the Fitness Center
The hotel features a well-equipped fitness center, which guests found to be a great amenity. Consider taking advantage of this facility during your stay.
Consider Parking Options
If you're traveling by car, the hotel offers secure parking for a fee. It's recommended to inquire about parking fees and availability in advance.
Take Note of Nearby Attractions
The hotel is located a bit far from the city center, but it's close to attractions like Las Ventas and the Parque del Retiro. Consider planning your itinerary to include these nearby attractions.
Be Aware of Seasonal Considerations
If you're planning a visit, note that June is considered the low season, while October is the high season. Plan your trip accordingly to avoid crowds or take advantage of seasonal activities.
Location
Calle De Lola Flores, 1, 28022 Madrid
What's nearby
- Las Ventas6.4 mi
- Community of Madrid Sports Center7 mi
- Estado Santiago Bernabéu7.7 mi
- Paseo de la Castellana7.8 mi
- Parque del Retiro7.8 mi
- Plaza de Cibeles8.2 mi
- Museo del Prado8.2 mi
- Teatro Español8.6 mi
- Plaza de Santa Ana8.6 mi
- Puerta del Sol8.7 mi
- Madrid City Centre8.8 mi
- Plaza Mayor9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Madrid Airport By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | October | $158 | $203 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 56% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Crowne Plaza Madrid Airport By IHG
Which month has the cheapest rates at Crowne Plaza Madrid Airport By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Crowne Plaza Madrid Airport By IHG is August, with an average nightly rate of $106. The most expensive month is June at $246 per night.
What is the cheapest day to book Crowne Plaza Madrid Airport By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Crowne Plaza Madrid Airport By IHG is Sunday, with an average nightly rate of $106. The most expensive day is Tuesday at $233 per night.
How far in advance should you book Crowne Plaza Madrid Airport By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Crowne Plaza Madrid Airport By IHG, book around 11 weeks in advance. This could save you approximately 48% compared to booking last minute.
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
8.7 mi | Madrid Barajas | 2.9 mi |