Materass and pillows amazing. Good breakfast
4 stars
Crowne Plaza Madrid Airport
Photos of Crowne Plaza Madrid Airport
Overview
Featuring a sauna, Crowne Plaza Madrid Airport is situated in Madrid and offers comfortable accommodation. It is ideally close to Madrid-Barajas Airport, which is a 10-minute drive away.
Crowne Plaza has been recently refurbished and features an airport shuttle, a 24-hour reception and a 24-hour business centre. In fine weather, an outdoor terrace provides an ideal place to relax. The hotel also features a well-equipped fitness center.
Crowne Plaza Madrid offers bright rooms equipped with a hair dryer and a mini bar, plus all the necessities to ensure a comfortable stay. There are also honeymoon suites available.
Those staying at Crowne Plaza Madrid Airport can relax at the in-house bar, conveniently located for socializing in the evening. There is also the added advantage of an on-site restaurant.
Latest deals for Crowne Plaza Madrid Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Madrid Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Tile/marble floor
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Spa
- Sauna
Reviews of Crowne Plaza Madrid Airport
8.6
Very good
4302 verified ratings
Wonderful
2447
Very good
817
Good
538
Okay
206
Fair
154
Mediocre
67
Poor
74
Summary of reviews
Guests say
Guests had mixed feelings about the hotel, with many highlighting the poor location and customer service. However, the amenities, including the free airport shuttle and cleanliness, were positively noted. Some guests appreciated the spacious rooms and helpful staff, but issues with bed comfort and limited food options were also mentioned.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
1503 reviews
8.6 out of 10
1 review
8.4 out of 10
6 reviews
8.8 out of 10
9 reviews
All reviews
Pros (+) Everything
Cons (-) Nothing to hate
Pros (+) Clean property
Cons (-) Wake up call promised but was made an hour late - desk clerk wrote down wrong time Shuttle bus driver was very grumpy and rude to the passengers Hotel policy is if they fail to make a wakeup call as requested, the nights stay is free. I wrote them a letter about this and they never responded Very poor restaurant facility, all food appears to be frozen and then microwaved. Avoid!
Pros (+) This hotel is maybe the best I’ve ever stayed in. The rooms are absolutely luxury from bedding, pillows, shower OR bath, minibar, cleanliness. This hotel is absolutely top notch. There’s a free airport transfer too. The staff are friendly and there is fabulous food in the bar. I can’t say one bad thing about this place.
Pros (+) Convenience close to airport and great facilities and breakfast!
Pros (+) Courteous staff and impeccably clean.
Pros (+) Convenience and the room was sufficiently large to accommodate 4 people.
Cons (-) The restaurant food was not so good. Frozen pizza.
Cons (-) they were unable to provide extra pillows.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Crowne Plaza Madrid Airport?
Crowne Plaza Madrid Airport is ideal for a one-night stay before an early flight, making it perfect for a quick visit with the airport nearby. It's also a great location for a stopover after a transatlantic flight, offering comfortable accommodations and a good breakfast spread.
How is the food quality at Crowne Plaza Madrid Airport?
While the hotel's restaurant food is described as pricey and average by some guests, the room service dinner is delicious, and the breakfast is good. The hotel also offers great meals in the restaurant, making it a convenient option for dining during your stay.
What can I expect from the beds at Crowne Plaza Madrid Airport?
The hotel provides spacious rooms with large and comfortable beds, ensuring a good night's sleep. Additionally, the sound insulation is excellent, contributing to a peaceful and restful stay.
Is parking available at Crowne Plaza Madrid Airport?
Crowne Plaza Madrid Airport offers secure parking, making it convenient for guests traveling by car. The underground parking lot is available for a fee, providing a safe and accessible option for parking during your stay.
How is the cleanliness and customer service at Crowne Plaza Madrid Airport?
The hotel is praised for its impeccable cleanliness in the rooms and bathrooms, as well as the helpful and friendly staff. Guests also appreciate the efficient and courteous staff, making for a pleasant and comfortable experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the airport or the terrace comes highly recommended.
Consider Room Selection Carefully
Some guests found the rooms on the upper floors to be better than those on the ground floor. If possible, request a room on a higher floor for a better experience.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service to and from the airport, which guests found convenient. It's recommended to utilize this service for easy transportation.
Plan for Meals
While the hotel's restaurant received mixed reviews, guests suggested trying the room service for excellent food and fantastic staff. Additionally, consider exploring nearby restaurants and shops for dining options.
Check for Early Breakfast Options
If you're an early riser, note that the rooftop pool and bar open at 10 am, which some guests found a bit late. Consider checking in advance for early breakfast options.
Be Mindful of Noise Levels
Despite the hotel's proximity to the airport, guests noted that the sound insulation is great, providing a quiet and comfortable stay. However, some mentioned that the air conditioning system can be loud and full of dust.
Utilize the Fitness Center
The hotel features a well-equipped fitness center, which guests found to be a great amenity. Consider taking advantage of this facility during your stay.
Consider Parking Options
If you're traveling by car, the hotel offers secure parking for a fee. It's recommended to inquire about parking fees and availability in advance.
Take Note of Nearby Attractions
The hotel is located a bit far from the city center, but it's close to attractions like Las Ventas and the Parque del Retiro. Consider planning your itinerary to include these nearby attractions.
Be Aware of Seasonal Considerations
If you're planning a visit, note that June is considered the low season, while October is the high season. Plan your trip accordingly to avoid crowds or take advantage of seasonal activities.
Location
Calle De Lola Flores, 1, 28022 Madrid
What's nearby
- Las Ventas6.4 mi
- Community of Madrid Sports Center7 mi
- Estado Santiago Bernabéu7.7 mi
- Paseo de la Castellana7.8 mi
- Parque del Retiro7.8 mi
- Plaza de Cibeles8.1 mi
- Museo del Prado8.2 mi
- Teatro Español8.6 mi
- Plaza de Santa Ana8.6 mi
- Puerta del Sol8.7 mi
- Madrid City Centre8.8 mi
- Plaza Mayor8.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Madrid Airport
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $159 |
Average price (weekend night) | $161 |
When to book a room at Crowne Plaza Madrid Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Madrid Airport
FAQs when booking at Crowne Plaza Madrid Airport
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Value for money | 8.3 |
|---|---|
Distance to city center | 8.7 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 2.9 mi |
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