Basics
General
Services and conveniences
Bathroom
Dining
Accessibility and suitability
Media and entertainment
Laundry
Bedroom
Workspace
Health and safety
Parking and transportation
Things to do
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers an excellent breakfast with a very nice staff, and a good selection of options. Some guests have found it to be satisfying and enjoyable.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and some guests have appreciated this feature during their stay.
How is the hotel's location and accessibility to tourist attractions?
The hotel is perfectly located close to the Palace and Gran Via, with easy access to the city center and major tourist attractions. Some guests have found it to be within walking distance of most of the attractions they wanted to visit.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the size of the rooms and the comfort of the beds. Additionally, a few guests have noted issues with cleanliness and maintenance in the rooms.
What are the hotel staff like?
The hotel staff are described as super friendly, helpful, and very kind. Some guests have specifically highlighted the staff's attentiveness and willingness to go the extra mile to make their stay enjoyable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the Palace, as it provided a pleasant and scenic experience.
Consider Upgrading to a Suite
Guests who were upgraded to a suite on the top floor with a huge terrace and a view of the palace were pleasantly surprised by the spacious, quiet, and well-designed room.
Take Advantage of the Central Location
The hotel's central location, close to the Royal Palace and Gran Via, was highlighted as a major advantage, making it convenient for exploring the city's attractions on foot.
Check for Pet-Friendly Accommodation
The hotel accepts pets, making it a suitable choice for travelers with animals, and the staff were accommodating towards guests with pets.
Be Mindful of Room Size
Some guests mentioned that the rooms, particularly the economy rooms, were small, so it may be beneficial to consider this when making a booking.
Be Aware of Noise Levels
While the hotel is centrally located, some guests noted that noise from the corridor or neighboring rooms was audible, so light sleepers may want to take this into consideration.
Consider Room Selection for a Quiet Stay
Guests appreciated being given a quiet room upon request, indicating that the hotel may be accommodating in ensuring a peaceful stay.
Note the Limited Breakfast Variety
Some guests found the breakfast to have limited variety, so those who prioritize breakfast options may want to consider this aspect.
Check for Room Maintenance
A few guests mentioned issues with room maintenance, such as faulty climate control and dusty floors, so it may be helpful to check for any recent maintenance updates.
Be Prepared for Elevator Conditions
Some guests expressed concerns about the old elevator, so those with mobility considerations may want to inquire about the elevator's condition before booking.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | December |
Average price (weeknight) | $206 |
Average price (weekend night) | $262 |