Overview

Novotel Madrid Puente de la Paz

Albacete 1, 28027 Madrid, Madrid, Spain
+34 917 247 600

$70+

Overall guest ratings

8.0/10 Good
Based on 2,581 reviews

Review highlights

  • 9.1
  • 9.1
  • 4.8
  • 4.6

Good to know

  • Close to public transport
  • Friendly service

Nearby

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    About

    For business and leisure trips, count on the Novotel Madrid Puente de La Paz, a hotel situated in a highly practical location. A bus stop can be found at the hotel's entrance, offering access to the center in just 20 minutes. Enjoy free WIFI in the modern rooms or the well-equipped meeting rooms, which are bathed in natural light. Indulge in a snack by the outdoor swimming pool (open from June 1 to September 1) and try our Mediterranean restaurant whilst the little ones play in the leisure areas.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 2,461 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.1 "91% said the reception staff was great."
      7.3 "Management was excellent, said 73%."
      7.5 "75% found the restaurant service to be one of the best."
    • 9.1 "Excellent breakfast."
    • 7.5 "Good location."
      8.6 "Near to public transport, according to 86%."
      9.2 "Easily accessible by car, said 92%."
      9.3 "93% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      7.1 "71% thought it was easy to get to the train station."
    • 6.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Pool is mediocre."
    • 4.8 "Bar is not good."
      4.0 "Bar service was unacceptable, according to 60%."
    • 4.6 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      3.3 "67% criticized the small bathroom."
    • 4.5 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      0.3 "97% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      2.2 "78% had problems with the shower."
      1.3 "87% thought the tv was sub-standard."
      3.9 "61% said the bathroom was dirty."
      4.4 "56% were disappointed with the minibar."
      3.3 "67% criticized the small bathroom."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
      1.4 "86% criticized the plain hotel."
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    Overall Rating

    8.1 Excellent
    Based on 147 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.4 "Good location."
      8.5 "Near to public transport, according to 85%."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
    • 4.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
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    Overall Rating

    8.1 Excellent
    Based on 2,214 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.2 "92% said the reception staff was great."
      7.2 "72% found the restaurant service to be one of the best."
    • 7.8 "Good location."
      8.8 "Near to public transport, according to 88%."
      7.2 "Great parking, according to 72%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Good access to the airport, said 100%."
    • 6.0 "Pool is mediocre."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      2.9 "71% complained about the elevator."
      4.9 "For 51%, the lobby entrance was sub-standard."
      2.3 "77% thought the facilities needed updating."
    • 4.3 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
    • 4.3 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      3.4 "66% complained about the bathroom."
      4.7 "53% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      0.3 "97% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      2.4 "76% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      1.4 "86% thought the tv was sub-standard."
      4.1 "59% said the bathroom was dirty."
    • 3.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 24 reviews
    • 9.0 "Excellent breakfast."
    • 7.9 "Good location."
    • 4.2 "Rooms are not good."

    Overall Rating

    7.7 Good
    Based on 73 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good location."
    • 4.7 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 4.3 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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