The Principal Madrid, Small Luxury Hotels

The hotel is centrally located, just off Gran Via, making it convenient to access various attractions and landmarks in Madrid. It offers a restful night despite being in a lively area.

The hotel staff is described as extremely polite, helpful, and efficient. Guests have highlighted the exceptional service provided by the front desk representatives and restaurant staff.

The rooms feature a pillow menu, an iPod docking station, and a mini bar. Additionally, the bathrooms offer rain showers, bathrobes, luxury toiletries, and slippers, providing a luxurious and comfortable experience.

The hotel offers a lovely breakfast and exceptional dinner options. Guests have also enjoyed the rooftop terrace and the inviting atmosphere despite the cold, with a great view of the city.

The hotel provides daily housekeeping, contactless check-in/check-out, and a fitness center. Additionally, it offers a business center, concierge service, and a tour desk for added convenience during your stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests enjoyed soaking up the sun on the terrace and recommended spending some time there for relaxation and beautiful views.

The hotel offers a butler service, and guests found it to be a luxurious and convenient feature. Consider utilizing this service for a more personalized experience.

The hotel's central location allows easy access to various attractions and landmarks in Madrid, such as Museo del Prado and Plaza Mayor. Take advantage of this convenience to explore the area.

Some guests mentioned that the rooms and hallways were quite dark with limited natural light. If natural light is important to you, consider requesting a room with ample sunlight.

The rooftop terrace offers a lovely and inviting space with a great view of the city. Consider visiting the terrace, especially in the summertime, for a delightful experience.

While some guests found the rooms spacious and luxurious, others mentioned that the rooms were rather small. If space is a priority, consider inquiring about room size options.

The hotel provides luxurious and comfortable rooms, but some guests found the beds extremely soft, while others loved them. Consider your personal preference for bed firmness when booking.

The concierge was helpful in securing museum tickets and providing valuable suggestions about daily trips. Take advantage of their expertise to enhance your stay.

Some guests experienced issues with internet connectivity, so it's advisable to check the internet quality and inquire about potential solutions if this is important to you.