Services and conveniences
Dining
General
Pool and spa
Bathroom
Basics
Accessibility and suitability
Laundry
Health and safety
Family friendly
Parking and transportation
Media and entertainment
Fitness
Outdoor
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a Turkish steam bath, sauna, rooftop pool, and on-site spa services including massage. The La Pedrera restaurant and bar/lounge are popular spots to enjoy a meal and drinks.
Are pets allowed at the hotel?
Yes, pets are allowed on request with charges applicable. The hotel is pet-friendly and provides amenities like dog beds and bowls for pets.
What are guests saying about the hotel's cleanliness?
Guests have praised the hotel's cleanliness, spacious rooms, and comfortable beds. However, some have mentioned noise issues and maintenance concerns.
What can guests expect from the hotel's customer service?
The staff is described as friendly, helpful, and accommodating. However, some guests have experienced slow check-in processes and issues with elevators.
When is the best time to visit the hotel?
The high season is in April, offering a great time to experience the hotel's central location and modern amenities. However, guests may want to avoid the low season in July to ensure a vibrant atmosphere.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a view of Gran Via for a more enjoyable stay.
Consider Noise Levels
Some guests mentioned that the hotel's central location led to noise from the street, so light sleepers may want to prepare accordingly.
Pet-Friendly Amenities
The hotel is pet-friendly and provides amenities for pets, but guests noted that there is an additional fee for bringing pets.
Check Elevator Functionality
A few guests reported issues with the elevators, so it may be helpful to inquire about this upon arrival, especially for those with mobility concerns.
Be Mindful of Room Selection
Guests suggested being cautious when selecting rooms, as some faced internal walls or experienced noise disturbances from maintenance activities.
Breakfast Options
While the breakfast buffet received positive feedback, some guests felt that the vegetarian selection was limited, so it's worth considering for those with dietary preferences.
Temperature Control
A few guests mentioned challenges with controlling the room temperature, so it may be helpful to clarify this with the hotel staff, especially during extreme weather.
Consider Nearby Dining Options
The hotel's proximity to various restaurants and tapas bars was highlighted as a positive aspect, offering guests a wide range of dining choices.
Maintenance and Housekeeping
Some guests reported issues with maintenance, such as elevator functionality and bathroom fixtures, while others praised the cleanliness and maintenance of the property.
Accessibility
The hotel's central location and proximity to metro stations were appreciated by many guests, making it convenient for exploring the city on foot or using public transportation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | October | $328 | $294 |
Cheapest month to stay with an average 46% drop in price. | Most expensive month to stay with an average 61% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 0.3 mi | Madrid Barajas | 8.1 mi |