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The Westin Palace, Madrid
Plaza de las Cortes, 7, 28014 Madrid, Spain
+34 913 608 000
Cheapest
rate per night
8.8
Excellent
based on 499 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Expedia | $271 |
| Booking.com | $272 |
| KAYAK | $272 |
Good to know
Value for money |
7.9 |
|---|---|
Distance to city center |
0.4 mi |
Location rating |
9.5 |
Nearest Airport |
Madrid Barajas |
Distance to airport |
8.1 mi |
Rooms
Deluxe Rooms
$271+
Bed type
Provider
Nightly
Twin bed
$271
per night
Unknown
$272
per night
Unknown
$272
per night
Unknown
$272
per night
Unknown
$272
per night
Unknown
$306
per night
Unknown
$308
per night
Reviews
Pros
| "Staff very friendly and helpful." | (in 36 reviews) |
|---|---|
| "Great location and helpful staff" | (in 54 reviews) |
| "Excellent buffet breakfast and great bar." | (in 28 reviews) |
Cons
| "Coffee is poor" | (in 3 reviews) |
|---|---|
| "We originally booked a “courtyard view” room." | (in 13 reviews) |
| "We originally booked a “courtyard view” room." | (in 12 reviews) |
Traveler rating
121
38
21
1
0
Time of year
Traveler type
Show reviews that mention
+
| great location | in 128 reviews |
|---|---|
| staff very friendly | in 64 reviews |
| breakfast buffet | in 58 reviews |
| comfortable and the room | in 56 reviews |
| room are old | in 55 reviews |
| great hotel | in 53 reviews |
| coffee machine | in 18 reviews |
| comfortable bed | in 16 reviews |
| good food | in 15 reviews |
| prado | in 11 reviews |
| madrid | in 6 reviews |
| glass dome | in 4 reviews |
| old world | in 4 reviews |
| concierge the doorman | in 2 reviews |
| staff were friendly | in 2 reviews |
| bathroom fan | in 1 review |
| small room | in 1 review |
-
ExcellentJan 201910.0
Location, Location, Location!
-
ExcellentApr 201710.0
Great Location, Amazing breakfast!
Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!
-
GoodNov 20107.7
its close proximity to museums and sites.
the high cost for internet usage.
-
OkayNov 20105.0
Close to museums
Over priced! Everything is outrageously expensive. Staff is not interested in the guest. No room facilities for heating water for coffee or tea. Not enough towels.
-
GoodOct 20108.0
The location was perfect because our goal was to be able to visit the three major art museums within walking distance to our hotel. Parks, restaurants and shopping were also right there. The concierge was excellent in making flamenco arrangements for us.
When I called ahead to check our reservation, the clerk answering the phone said that we would need to stay in one queen size bed and that to have twin beds would cost 500 euros per night. When we arrived, the registration clerk upgraded us to two twin beds at no extra cost.
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About
Overview
Westin Palace Hotel offers charming accommodation in Madrid and is within a 20-minute walk of Atocha Railway Station. It is close to Museo del Prado, eateries and shops.
A variety of personalized services are available for guests of Westin Palace Hotel, like an express check-in and check-out feature, valet parking and 24-hour room service. Wellness facilities include a sauna and a sun tanning bed, and a relaxing massage session can be requested. A friendly tour desk is in-house and Sol Metro Station is within a 10-minute walk, making it convenient for guests to discover the area and its attractions.
The hotel provides spacious rooms equipped with cable/satellite channels, a mini bar and a hair dryer. They all include an en suite bathroom furnished with a bath and fluffy bathrobes.
The hotel's in-house restaurant is an ideal option for guests preferring to dine in. In the evening, those staying at the property can enjoy a beverage in the bar.
Westin Palace Hotel is surrounded by the area's well-known sightseeing attractions, including La Latina, Chueca and Gran Via, which are a short walk away. Plaza de Cibeles and Puerta del Sol are within a 10-minute walk and Madrid-Barajas Airport is 20 minutes' drive away.
Features
8.8 Excellent
based on 499 reviews
9.2
Cleanliness
9.0
Comfort
9.0
Staff
7.9
Value for money
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Wine glasses
ATM on-site
Babysitting or child care
Business center
Car rental
Wake-up service
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Spa
Key access
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
No smoking
Restaurant
Bar/Lounge
Landmark view
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check out
Parking
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Delivered food is securely covered
Streaming service
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Bathrobe
24hr front desk
Kitchenette
Storage available
Private parking
Shuttle service (additional charge)
Spa and wellness center
Wedding services
Free Wi-Fi
Radio
Ticket service
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Linens
Towels
Safety deposit box
Seating area
Elevator
Massage
Shampoo
Shower
Shower cap
Slippers
First-aid kit
Socket near the bed
Additional toilet
Sofa
Alarm clock
Soundproof rooms
Body soap
Bottle of water
Breakfast in the room
Telephone
Toilet
Toilet paper
Children's television networks
Safe
Sauna
City view
Trash cans
Coffee machine
Conditioner
Valet parking
Desk
Dining area
Dining table
Wardrobe or closet
FAQs when booking at The Westin Palace, Madrid
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Photos
All Photos
01 of 35
Reviews about The Westin Palace, Madrid
“The location, and the incredible view from the "Premium View" room.”
“Excellent room and very comfortable bed.”
“Location, staff, food and rooms great!”
“Room was spacious overlooking plaza Neptune.”
Location
Most Popular Landmarks
- Museo Thyssen-Bornemisza 100 yd
- Museo Naval 375 yd
- Museo del Prado 380 yd
- Plaza de Cibeles 0.3 mi
- El Oso y el Madroño 0.4 mi
- Puerta del Sol 0.4 mi
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