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Gold Standard. Built at the direction of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Set near the Prado, notable museums, and historic monuments, it was ranked as the #1 hotel in Spain in Condé Nast Traveler’s 2008 Gold List. Royal Inspiration. The magnificent building, highlighted by an enormous stain...
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Gold Standard. Built at the direction of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Set near the Prado, notable museums, and historic monuments, it was ranked as the #1 hotel in Spain in Condé Nast Traveler’s 2008 Gold List. Royal Inspiration. The magnificent building, highlighted by an enormous stained glass dome, has long been a center of Spanish society. Among the many amenities are meeting rooms, restaurants, and a newly renovated WestinWORKOUT® fitness center overlooking the city. Elegance and Modern Features. The 468 guest rooms and spacious suites have been updated with all modern conveniences and with the Westin Heavenly Bed® and Heavenly Bath®. Rooms are exquisitely decorated with antique furnishings and original mahogany and plaster details.
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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gift shop, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Safe, Sauna, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Beauty salon, Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet, WiFi (free) | Landmarks |
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Guest Ratings
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Star Ratings
| The Westin Palace, Madrid | |
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz |
Excellent, 1,718 reviews across the web | ||
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| Service | 92% found the | |
| Beds | 88% said the | |
| Reception | 80% said the | |
| Breakfast | 78% found the | |
| Hotel Building | Building is pleasant. 77% of guests gave positive feedback. | |
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Excellent 8.9,
Overall rating out of 31 
reviews
reviews
Good 8.0
Feb 9 2014
Ease of check-in, location, good room size.
Bathroom was not clean upon check-in. Room was nice, but tired.
Excellent 10.0
Jan 20 2014
The service was great even had a doctor who was there in 25 minutes when I was ill.
Would have liked Internet service to be in the room free of charge
Good 8.0
Nov 18 2013
location was great
wifi was not available for free in the room. you had to pay for it or go to the lobby for free wifi. VERY inconvenient.
Excellent 10.0
Oct 8 2013
Awesome location. Walking distance to all the museums and plazas. Helpfu and pleasant staff.
Excellent 10.0
Jul 24 2013
In some cases, 5 Star in Europe isn't what I would call 5 Star, this hotel was very much so. Although it was only one night everything was excellent.
Nothing at all.
Everything was excellent. One of us in the party had had his passport and wallet stolen and the staff was very helpful, in handling our personal issues. It was greatly appreciated. I think the gentleman's name was Alberto, who was very accommodating.
Excellent 10.0
Jul 22 2013
Location, Confort, EXPERIENCE, Price when purchased via Priceline
nop
Excelent, as other times. I love to stay at Westin Madrid, hope to keep finding it via Priceline
Excellent 9.0
Jul 14 2013
Beautiful hotel with great location nearing famous museums and park.
The price of adding an extra bed for my daughter will cost me 50E/day. I was worried that I might miss my flight due unreasonably long wait on the check out line in the morning.
Overall a marvelous hotel with excellent location. My family had a great time in Madrid. Got a good deal from Priceline but be careful on the expensive additional person cost.
Excellent 9.0
Jul 7 2013
Love the location and the dining room!
Great location, room's AC didn't work for the entire time that we were there.
Excellent 10.0
Jun 6 2013
Great old style luxury, great location.
hot water stopped working, but was fixed fast
old style luxury, huge rooms, friendly staff, concierge gave excellent restaurant recommendations. Fantastic location - across the road from tyhe Prado art museum.Expert Reviews
"Built at the behest of the king in 1912, the luxurious Palace was the place to stay for decades afterward. The sheen has never really worn off, thanks to its location just off the Paseo del Prado and to its grandeur, apparent in the marble-floored lobby and the rotunda room with its massive stained-glass cupola. Top hat–clad doormen stand dramatically at the front entrance to welcome guests. The 467 rooms and suites (junior, executive, and royal) provide luxury points for every palate, though rates can..."
read more on Travel + Leisure
"An old Madrid classic, this former palace of the Duque de Lerma opened as a hotel in 1911 and was Spain’s second luxury hotel. It’s not called the Palace for nothing and is extravagant in all the right places."
read more on Lonely Planet
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10
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The Westin Palace, Madrid
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