Good to know
Value for money
Distance to city center
Distance to airport
|"Staff very friendly and helpful."||(in 36 reviews)|
|"Great location and helpful staff"||(in 54 reviews)|
|"Excellent buffet breakfast and great bar."||(in 28 reviews)|
|"Coffee is poor"||(in 3 reviews)|
|"We originally booked a “courtyard view” room."||(in 13 reviews)|
|"We originally booked a “courtyard view” room."||(in 12 reviews)|
Time of year
Show reviews that mention
|great location||in 128 reviews|
|staff very friendly||in 64 reviews|
|breakfast buffet||in 58 reviews|
|comfortable and the room||in 56 reviews|
|room are old||in 55 reviews|
|great hotel||in 53 reviews|
|coffee machine||in 18 reviews|
|comfortable bed||in 16 reviews|
|good food||in 15 reviews|
|prado||in 11 reviews|
|madrid||in 6 reviews|
|glass dome||in 4 reviews|
|old world||in 4 reviews|
|concierge the doorman||in 2 reviews|
|staff were friendly||in 2 reviews|
|bathroom fan||in 1 review|
|small room||in 1 review|
Location, Location, Location!
Great Location, Amazing breakfast!
Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!
its close proximity to museums and sites.
the high cost for internet usage.
Close to museums
Over priced! Everything is outrageously expensive. Staff is not interested in the guest. No room facilities for heating water for coffee or tea. Not enough towels.
The location was perfect because our goal was to be able to visit the three major art museums within walking distance to our hotel. Parks, restaurants and shopping were also right there. The concierge was excellent in making flamenco arrangements for us.
When I called ahead to check our reservation, the clerk answering the phone said that we would need to stay in one queen size bed and that to have twin beds would cost 500 euros per night. When we arrived, the registration clerk upgraded us to two twin beds at no extra cost.
Westin Palace Hotel offers charming accommodation in Madrid and is within a 20-minute walk of Atocha Railway Station. It is close to Museo del Prado, eateries and shops.
A variety of personalized services are available for guests of Westin Palace Hotel, like an express check-in and check-out feature, valet parking and 24-hour room service. Wellness facilities include a sauna and a sun tanning bed, and a relaxing massage session can be requested. A friendly tour desk is in-house and Sol Metro Station is within a 10-minute walk, making it convenient for guests to discover the area and its attractions.
The hotel provides spacious rooms equipped with cable/satellite channels, a mini bar and a hair dryer. They all include an en suite bathroom furnished with a bath and fluffy bathrobes.
The hotel's in-house restaurant is an ideal option for guests preferring to dine in. In the evening, those staying at the property can enjoy a beverage in the bar.
Westin Palace Hotel is surrounded by the area's well-known sightseeing attractions, including La Latina, Chueca and Gran Via, which are a short walk away. Plaza de Cibeles and Puerta del Sol are within a 10-minute walk and Madrid-Barajas Airport is 20 minutes' drive away.
based on 499 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at The Westin Palace, Madrid
Where is The Westin Palace, Madrid located?
When is check-in time and check-out time at The Westin Palace, Madrid?
Does The Westin Palace, Madrid offer free Wi-Fi?
Does The Westin Palace, Madrid offer free parking?
Does The Westin Palace, Madrid offer free airport shuttle service?
How far is The Westin Palace, Madrid from the airport?
Can you bring pets to The Westin Palace, Madrid?
Does The Westin Palace, Madrid have a pool?
Reviews about The Westin Palace, Madrid
Most Popular Landmarks
- Museo Thyssen-Bornemisza 100 yd
- Museo Naval 375 yd
- Museo del Prado 380 yd
- Plaza de Cibeles 0.3 mi
- El Oso y el Madroño 0.4 mi
- Puerta del Sol 0.4 mi