The Westin Palace, Madrid

Plaza de las Cortes, 7, 28014 Madrid, Spain
+34 913 608 000

Cheapest
rate per night

8.8

Excellent
based on 499 reviews
The Westin Palace, Madrid - Madrid, Spain
Sun 1/17
-
Mon 1/18
Compare vs. KAYAK |

Provider Nightly total
Expedia $271
Booking.com $272
KAYAK $272
Expedia
Booking.com
KAYAK

Good to know

Value for money

7.9

Distance to city center

0.4 mi

Location rating

9.5

Nearest Airport

Madrid Barajas

Distance to airport

8.1 mi

Rooms

Sun 1/17
Mon 1/18

Deluxe Rooms

$271+

Bed type
Provider
Nightly
Twin bed
$271 per night
Unknown
$272 per night
Unknown
$272 per night
Unknown
$272 per night
Unknown
$272 per night
Unknown
$306 per night
Unknown
$308 per night

Reviews

Pros

Cons

Traveler rating

121
38
21
1
0

Time of year

Traveler type

Show reviews that mention

+
great location in 128 reviews
staff very friendly in 64 reviews
breakfast buffet in 58 reviews
comfortable and the room in 56 reviews
room are old in 55 reviews
great hotel in 53 reviews
coffee machine in 18 reviews
comfortable bed in 16 reviews
good food in 15 reviews
prado in 11 reviews
madrid in 6 reviews
glass dome in 4 reviews
old world in 4 reviews
concierge the doorman in 2 reviews
staff were friendly in 2 reviews
bathroom fan in 1 review
small room in 1 review
  • Excellent
    Jan 2019
    10.0

    Location, Location, Location!

  • Excellent
    Apr 2017
    10.0

    Great Location, Amazing breakfast!

    Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!

  • Good
    Nov 2010
    7.7

    its close proximity to museums and sites.

    the high cost for internet usage.

  • Okay
    Nov 2010
    5.0

    Close to museums

    Over priced! Everything is outrageously expensive. Staff is not interested in the guest. No room facilities for heating water for coffee or tea. Not enough towels.

  • Good
    Oct 2010
    8.0

    The location was perfect because our goal was to be able to visit the three major art museums within walking distance to our hotel. Parks, restaurants and shopping were also right there. The concierge was excellent in making flamenco arrangements for us.

    When I called ahead to check our reservation, the clerk answering the phone said that we would need to stay in one queen size bed and that to have twin beds would cost 500 euros per night. When we arrived, the registration clerk upgraded us to two twin beds at no extra cost.

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About

Overview

Westin Palace Hotel offers charming accommodation in Madrid and is within a 20-minute walk of Atocha Railway Station. It is close to Museo del Prado, eateries and shops.

A variety of personalized services are available for guests of Westin Palace Hotel, like an express check-in and check-out feature, valet parking and 24-hour room service. Wellness facilities include a sauna and a sun tanning bed, and a relaxing massage session can be requested. A friendly tour desk is in-house and Sol Metro Station is within a 10-minute walk, making it convenient for guests to discover the area and its attractions.

The hotel provides spacious rooms equipped with cable/satellite channels, a mini bar and a hair dryer. They all include an en suite bathroom furnished with a bath and fluffy bathrobes.

The hotel's in-house restaurant is an ideal option for guests preferring to dine in. In the evening, those staying at the property can enjoy a beverage in the bar.

Westin Palace Hotel is surrounded by the area's well-known sightseeing attractions, including La Latina, Chueca and Gran Via, which are a short walk away. Plaza de Cibeles and Puerta del Sol are within a 10-minute walk and Madrid-Barajas Airport is 20 minutes' drive away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 499 reviews

9.2

Cleanliness

9.0

Comfort

9.0

Staff

7.9

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Wine glasses
ATM on-site
Babysitting or child care
Business center
Car rental
Wake-up service
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Spa
Key access
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
No smoking
Restaurant
Bar/Lounge
Landmark view
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check out
Parking
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Delivered food is securely covered
Streaming service
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Bathrobe
24hr front desk
Kitchenette
Storage available
Private parking
Shuttle service (additional charge)
Spa and wellness center
Wedding services
Free Wi-Fi
Radio
Ticket service
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Linens
Towels
Safety deposit box
Seating area
Elevator
Massage
Shampoo
Shower
Shower cap
Slippers
First-aid kit
Socket near the bed
Additional toilet
Sofa
Alarm clock
Soundproof rooms
Body soap
Bottle of water
Breakfast in the room
Telephone
Toilet
Toilet paper
Children's television networks
Safe
Sauna
City view
Trash cans
Coffee machine
Conditioner
Valet parking
Desk
Dining area
Dining table
Wardrobe or closet

FAQs when booking at The Westin Palace, Madrid

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Photos

All Photos (35)
Building (2)
Bedroom (12)
Bar (1)
Lobby (3)

Location

Most Popular Landmarks

  • Museo Thyssen-Bornemisza 100 yd
  • Museo Naval 375 yd
  • Museo del Prado 380 yd
  • Plaza de Cibeles 0.3 mi
  • El Oso y el Madroño 0.4 mi
  • Puerta del Sol 0.4 mi

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