Pros (+) Staff was friendly and helpful
Cons (-) As an older hotel I understand you can only do so much, but it would be nice if the hallway noise level could be controlled.
5 stars
Hotel Villa Real
Photos of Hotel Villa Real
Overview
Luxury hotel with a fitness center and a 24-hour front desk An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Hotel Villa Real, a member of Preferred Hotels & Resorts offers 115 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Latest deals for Hotel Villa Real
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Villa Real
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
General
- Family rooms
- Seating area
- Slippers
- Inner courtyard view
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Pool and spa
- Rooftop pool
- Pool bar
- Spa
- Outdoor pool
- Plunge pool
- Pool with a view
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- EV charging station
- Parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hotel Villa Real
8.9
Very good
2464 verified ratings
Wonderful
1503
Very good
435
Good
281
Okay
84
Fair
76
Mediocre
38
Poor
47
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and charming atmosphere, with many highlighting the friendly and helpful staff. However, several reviews pointed out significant issues with service, noise levels, and bed comfort, leading to a disappointing experience for some. Breakfast received positive remarks, but overall, guests felt the hotel did not live up to its advertised standards.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
675 reviews
9 out of 10
12 reviews
9.4 out of 10
3 reviews
All reviews
Pros (+) The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons (-) Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
Pros (+) Great view and beautiful suite on the 5th floor
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is located in the heart of Madrid, close to many attractions, restaurants, and shops, making it convenient for guests to explore the city.
What are the hotel's standout amenities?
The hotel offers a rooftop pool, a spa, and a fitness center, providing guests with opportunities for relaxation and recreation during their stay.
Is the hotel staff accommodating and friendly?
Guests consistently praise the hotel staff for their exceptional service, friendliness, and willingness to assist with any needs or inquiries.
How is the quality of the beds at the hotel?
Guests have described the beds as very comfortable, ensuring a good night's sleep and overall relaxation during their stay.
What are the dining options like at the hotel?
The hotel offers a restaurant and bar with excellent food and beverage options, providing guests with a convenient and enjoyable dining experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the plaza comes highly recommended.
Consider Noise Levels
Some guests experienced noise disturbances from hotel functions and the lift bell. Requesting a room away from the lift and function areas might ensure a quieter stay.
Check Room Layout
Guests noted that some rooms had unexpected steps between the bed and seating area, posing a safety hazard. It's advisable to inquire about the room layout before booking, especially for guests with mobility concerns.
Explore Nearby Attractions
The hotel's central location makes it convenient for visiting popular attractions such as Museo del Prado, Plaza Mayor, and Mercado de San Miguel, all within walking distance.
Be Mindful of Noise
While the hotel's location is central, some guests mentioned noise from nearby construction and morning cleaning routines. Light sleepers may want to consider this when booking.
Inquire About Payment Policies
A few guests reported issues with payment and pre-authorization charges. It's advisable to clarify payment details and pre-authorization processes with the hotel in advance.
Take Advantage of the Rooftop Pool
Guests appreciated the rooftop pool, which offers a refreshing retreat in the heart of the city. Consider enjoying a dip or lounging by the pool during your stay.
Consider Room Amenities
Some guests found the room amenities, such as the coffee machine and bathroom hooks, to be lacking. It may be helpful to manage expectations regarding in-room facilities.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for arranging tours, transportation, and providing local recommendations for dining and entertainment.
Plan for Breakfast
While many guests praised the breakfast, a few mentioned specific preferences for toast and coffee. It might be beneficial to communicate any specific breakfast preferences to ensure a satisfying dining experience.
Location
Plaza de Las Cortes 10, 28014 Madrid
What's nearby
- Teatro Español307 yd
- Plaza de Santa Ana378 yd
- Museo del Prado0.3 mi
- Plaza de Cibeles0.3 mi
- Puerta del Sol0.4 mi
- Madrid City Centre0.5 mi
- Plaza Mayor0.5 mi
- Parque del Retiro0.7 mi
- Teatro Real0.7 mi
- Plaza de Oriente0.8 mi
- Palacio Real de Madrid0.9 mi
- Plaza de Espana1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Villa Real
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $270 |
Average price (weekend night) | $325 |
When to book a room at Hotel Villa Real
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Villa Real
FAQs when booking at Hotel Villa Real
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.2 mi |
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