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Urban

Carrera de San Jeronimo 34, 28014 Madrid, Madrid, Spain
+34 917 877 770

$164+

Video: Urban

A stay at Urban places you in the heart of Madrid, walking distance from Teatro Espanol and Plaza de Santa Ana. This 5-star hotel is close to Prado Museum and Plaza Mayor.

Overall guest ratings

8.9/10 Excellent
Based on 1,654 reviews

Review highlights

  • 9.8
  • 9.5
  • 6.3
  • 4.8

Nearby

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    About

    A stay at Urban places you in the heart of Madrid, walking distance from Teatro Espanol and Plaza de Santa Ana. This 5-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and DVD players. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Enjoy a range of recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Free Internet
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 1,654 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      7.8 "Housekeeping was great, according to 78%."
      8.3 "Management was excellent, said 83%."
      8.0 "Lovely bar service, according to 80%."
    • 9.1 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.0 "90% thought, the hotel was modern."
      8.9 "89% enjoyed the friendly atmosphere."
      8.2 "82% thought the hotel was luxurious."
    • 8.6 "Bar is amazing."
      8.9 "Delicious alcoholic drinks, according to 89%."
      8.0 "Lovely bar service, according to 80%."
    • 7.9 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
      8.3 "83% loved the terrace."
      8.4 "84% said the facilities were very new."
    • 6.3 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.0 "70% found problems with the furniture."
      1.6 "84% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      2.5 "75% criticized the small bathroom."
      2.5 "75% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      3.1 "69% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
      2.5 "75% criticized the small bathroom."
    • 3.2 "Terrible value."
      1.0 "90% said the breakfast was too expensive."
    • 1.8 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
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    Overall Rating

    8.9 Excellent
    Based on 1,306 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.9 "89% liked the proximity to shopping."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.2 "92% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
      8.5 "85% thought the hotel was luxurious."
    • 8.9 "Bar is amazing."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 6.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.3 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 4.2 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.4 "76% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
      2.6 "74% criticized the small bathroom."
    • 3.0 "Terrible value."
      1.0 "90% said the breakfast was too expensive."
    • 2.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
      2.6 "74% criticized the small bathroom."
    • 1.5 "Disappointing wellness & sports facilities."
      1.9 "81% didn't like the fitness area."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 165 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.2 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
    • 8.8 "Bar is amazing."
    • 6.5 "Breakfast is mediocre."
    • 4.9 "Pool is below average."
    • 4.4 "Rooms are not good."
      1.8 "82% said rooms were small."
    • 3.5 "Not very comfortable."
      1.8 "82% said rooms were small."
    View all review categories

    Overall Rating

    9.4 Excellent
    Based on 16 reviews
    • 9.6 "World class service."

    Overall Rating

    8.9 Excellent
    Based on 165 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.9 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      9.0 "90% thought, the hotel was modern."
      8.5 "85% enjoyed the friendly atmosphere."
    • 8.2 "Bar is amazing."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
    • 6.9 "Average cleanliness."
    • 6.6 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.0 "80% said rooms were small."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
    • 3.0 "Terrible value."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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