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Loved the location and the beds were amazingly comfortable. We will return. The hotel has its own beach but guests have to pay 25 euros to get a chair and umbrella. Seemed a little cheap to charge guests for beach access.
The views, especially from terrace. Great location! Fountain in front was not working, but everything else was beautiful.
the friendly Italian staff, sea views over the Amalfi coast where do l start ? there was no hot water every day, the only way to get it was to run the taps for 30minutes ...... on the day of the wedding (reason for being there) we had no water at all, the wife couldnt shower before and to make matters worse we had no water when we got back to wash our 11month old baby. Reception eventually told us they couldnt promise water to the 5th floor and had no other rooms !!!!! Friends of ours on the same floor paid the same for their room but had a much better room, they also demanded a bill reduction for the same water problem and got one, we didnt demand anything and got no reduction just a bottle of champagne. The pool and spa was very cold, unusable so. There hotel is a poor attempt at a 4 star.
Great Staff, lovely hotel, brilliant position, good food, nice pool. Nothing not to like about it! Can get a bit noisy if facing the main street.
The staff were so accomodating especially the receptionist Anna. The rest of the staff were so friendly even the maid was so helpful. The hotel staff made our stay so enjoyable the views were amazing and the breakfast was excellent.
It's location, especially the close proximity to the beach and a great hotel pool. The pool is a good size and deep with high and low diving boards. Beautiful tropical garden around trhe pool too. One staff member at front desk is truly excellent - most of the others are not multilingual and unhelpful. The view of the bay is fantastic. Hidden charges for beach use. Costly additional (but advertised) charges for parking. Scratch damage to vehilce while parked in hotel care. Very outdated decor in hotel. High cover charge for in-hotel dining. Advertised sound proofing is non existent and the surrounding area is very noisey.
The Breakfast The room was very small, poorly decorated, nothing like what was advertised on the site. There is a charge to use the beach which is tiny and parking was very exepensive. It is not a 4* hotel rating at all
The Reginna Palace Hotel was the most perfect place to stay on the Amalfi coast. It is situated in a very convenient location if arriving by bus from Salerno or from the towns to the west. We had booked a regular room and because the tourist season was still a week or so away they had put us in the most incredible room on the 5th floor (top)with a huge terrace looking out over the coast and sea. We truly were not expecting the old world charm and elegance the hotel and its staff had to offer and we wished we could have stayed longer than one week. The front desk staff were more than accommodating to assist in any questions or travel bookings and were full of helpful information. Daily breakfast on the poolside terrace was a highlight every morning and we looked forward to having that wonderful Italian coffee amidst the smell of jasmine and other flowers. The dining room staff made us feel first class. The hotel in itself is beautiful with peaceful gardens full of flowers and trellises cascading with wisteria and lemons. It is across the street from a wonderful beach and seawall promenade and shopping, dining and sightseeing are just steps out the door. Maiori is probably our favorite town on the Amalfi coast and our stay at the Reginna Palace Hotel confirmed a return visit.
Receptionist was very very helpful and nice. Sorted out taxi's and gave very good information. Room cleaned every day and hotel was well kept. All staff welcoming Pool was salt water (maybe to be expected being right by the sea) and this was not state. Also not heated so was a little bit cold on some days.
Room size, cleanliness and breakfast in garden Not much English at reception, breakfast quite basic
this hotel is one of the very best in the amalfi coast region, i did a lot of research and booking.com was brilliant at getting me a room there as at first I was having trouble booking it myself. In fact booking.com was a little cheaper so dont even bother going direct. yes some of the reviews on the booking.com site I think were a little unfair. It is excellent value for money in my opinon.
Everything, from the moment we arrived, they look after you but do not fuss you or bombard you with information. It is so relaxing, and it is in the very best position in maoiri, especially for the view from the front rooms.
Location was close to the beach and amenities. Hotel was quite noisy and the walls were thin. Bed was uncomfortable and rooms weren't very stylish.
food was lovely.views were amazing Staff most unpleasant, very unaccomodating, whenI asked why mini bar was empty I was told to get my own drinks at the bar. When I complained there was no iron, was told to come down and collect one at reception but that the hotel did not possess an ironing board. When I complained that there were ants in my room , there was no apology, I was just told a maid would spray them. Bar was closed every time we went to go for a drink.
We were delighted with the professionalism of the staff and its services. The employees went out of their way to ensure that all of our needs were looked after.The breakfast was excellent. The location & view from this hotel were exceptional. We would be pleased to return to this hotel but would reserve a standard room in the refurbished section of the hotel. Our rooms were quiet & very clean.
staff was very friendly and hotel was nice and well situated for our holiday
The room was great, high ceilings with a balcony and What a view!! Staff was very helpful in how to see the local area by providing a bus schedule and directions. The great breakfast was on a lovely balcony looking over the sea. Short walk to the city center. Though pricey we definately recomend the resturant across the street. The mattress and pillows were poor quality. We had no problem using the bus from the Salerno train station to the hotel, but if you're not public transportation savy be prepared to spend a lot on a taxi.
Everything Better english speaking reception
View from the balcony and terrace was truly amasing! Room was spacy enough, with modern TV (10 music channels!). Liked private beach (10 EUR for two persons per day). They gave us superior room instead of standart with no extra charge. Didn't like archaic conditioner for making too much noise at nights. Room is pretty ascetic, with wooden shutters and no carpet on the floor. Ants crowling around both room and bathroom. By the way there is no bath in bathroom - only shower. Breakfast is quite poor, without hot meals and meat. In general, it looks like 3*, but with really nice view and SKY TV.
Wonderful sea view with two big balconies. Rooms were clean quiet and spacious. Good location as well
Nice Residence, beautiful sea view, close to the amaizing beach, atractive roads, kind staff. Residence car park-mentioned on webside that parking is free, but after booking there was announcment that we have to pay for parking 20 Euro per day. Pleas check before booking- by calling to residence- if parking is free or not ....
Brand new, friendly staff no sidewalks made walking to main hotel dangerous
Everything was absoluet correct Nothing
It was a family business, Mumma cooking in the kitchen restaurant, daughters helping out reception etc. Very friendly and helpful and could understand english most of the time. Three course dinner for 12 euro was good homecooking, true Italian! Wire wove bed, slightly uncomfortable and small but considering the price it was OK.
The staff were exceptionally kind and very, very, helpful. I was made feel most welcome.
both sisters were very pleasant, the hotel has a very warm feeling and we will be recommending it to our friends and relatinves travelling along the Amalphi no
Cleanliness and generally good condition of the rooms. Friendliness/helpfullness of the staff and owners. The fact that it has a lift. Bathroom smallish but very well appointed. The hotel is on three floors of a building that is otherwise residential/commercial. Church nearby with bells that chimes every 1/4 of an hour.
Location - in town with plenty of eating places nearby
The family was very welcoming and helpful. We arrived early and they accomodated us. The off street, secure parking was great. It is only one block from the seaside promenade. Breakfast was plentiful. You couldn't beat the price on the Amalfi Coast!
The hotel was exceptionally clean and the staff were very friendly and helpful. It was in an excellent location being close to the village centre and the beach. It also has secure and free garage parking. This hotel is quite basic and not much variety for breakfast, ok for a short stay.
Good value - very unpretentious pension. The staff were very friendly and eager to assist e.g. by providing an early breakfast. There is car parking in what looked like a Nuclear bunker - very secure but a bit of a hassle getting in and out. Breakfast was nice. Maiori is a pleasant resort and centre for discovering Amalfi coast. Two minutes from the beach and bars etc. Good value for money. For the price it was fine.
The staff was excellent, the food was excellent and the location is fantastic! I would definitely stay there again! My hotel room was on the sea side, I'm not sure I would've enjoyed it as much if it were on the other side.
The staff were amazingly helpful and nice and I have never seen such a clean hotel in Italy before. The breakfast was a bit poor, however, the beautiful terrace and excellent service will make you forget that. Also the hotel review says it offers Wifi, which is not true. I hope this changes because I do want to go back!
Clean and comfortable. Good dinner and breakfast buffet. Garage.
Very good location, just by the beach. The manager was very professional and friendly. The staff at the reception barely spoke English.
The hotel was very clean and the room big and nice, however, this is not a 4* as we know it in the UK. More like a 2 or 3*. Breakfast very basic even by continental standards. Staff were helpful when we asked them a question but were moody otherwise! Free parking was a bonus in this area. Location of the hotel was good within Maiori. The hotel is set back from the road which means it's relatively quiet. Staff seemed fed up - not a smile in site! The reception staff were OK but those in the restaurant were very grumpy. Also the lack of facilities - no pool, no internet, no tea/ coffee facilities in the room, only 1 pillow each etc. The hotel is set back from the road and the sea view is obscured by another building, we were lucky to get a sea view. The noise between the rooms was typical of a concrete building - you could hear most movement next door but our neighbours were pretty quiet.
The breakfast was poor. Yuo have to pay extra for most things
The entire hotel and rooms were very clean and the staff were always willing to help.
very friendly staff, nice location and comfortable rooms
Spacious bedroom with good size bathroom. Lovely cool reception area. Good continental breakfast. No iron in room. Lack of pool and charge to use beach
The spectacular view and the pool. When we arrived at the hotel, there was nobody to help us with our surcases, so I had to transfer them by myself. For two continuing days the housekeepers forgot to prepare our room and they did it very late (8.00 pm) after our complains.
staff assistance was excellent lack of beds at the pool and a games room would have been good and in order to use the spa facilities you had to pay €20 per visit per person yet it was advertised as a facility of the hotel !
Good position with nice views and very comfortable hotel. Staff frendly Diapointed size of supeiror room. Lots of extra charges ie shuttle bus/newspaper/in room internet/massage usage ect
Super friendly staff, Weddings, weddings, weddings
The a la carte Restaurant - Poor quality of food - not 5 star at all! met several guests commenting on it.
The views from the hotel
staff were excellent. facilities were amazing and location was superb.
Views Size of room . Even de luxe was very small
Excellent spa Restaurant staff were awful - they were slow and brought us the wrong things, dropped things on the floor and were generally unhelpful. We were put in a room in a block that was not yet finished without any terrace/balcony or view at all
Everything is excellent from when we arrive until when we leave.Location is very good, we could enjoy beautiful view from room, everywhere in the hotel. Dinner OK, but not every night. You better try outside restaurant, too. Cheapeer and same level as hotel. Breakfast is good, food, service, no problem at all. Shuttle service is good, driver took us to town when we request. Coming back, he came punctually on time to pick us up. If you can understand Italian language, it's better as you will be in Italy. Of course staff's English is OK, but you have to be accustomed to catch Italian English. If your communication ability is OK, you can enjoy your stay. We love to come back again. Nothing at all.
We were in room number 2, down 137 stairs and only the view to a building site. However the room was nice and clean even though the a/c didn't work. The hotel did not meet our needs. But a fabulous location - especially if you get a room much higher up than we did. Everything is chaotic and charming at the same time ! We would however never go there again
Good privacy and nice big rooftop with jacuzzi. Walk to a nice small beach below, which was a relief from the main beaches. Air conditioning was handy. No staff onsite or phone available to speak to someone in case of a problem - we had to walk for a kilometre down into the town to talk to someone about the air conditioning that wasn't working, only to be told that you had to close all of the doors and windows (including the interior bathroom door) to get the a/c to even turn on. They should have told us this at check in if the instructions were so specific. Cheap furnishings and very badly stocked kitchen (no basics such as chopping board, sharp knives of any kind, dishwashing liquid or cloths, teatowels, wooden spoons, kettle etc). We found this absurd considering the description. How are we to keep the kitchen clean if we don't even have something to wash up with?
Though at some distance of Maiori (10 minutes walking), which has its drawbacks, a very nice location. Especially at the end of a long walking day in the splendid environment, relaxing in the jacuzzi on the roof with a beautifull view over the sea is really worth a stay. Check in can only be done during office hours (10-13, 16-19), which was not indicated. Indicated was between 14-16. The check-in address is in Maiori, at the office next to the Regina hotel (Corsa Regina 6): also this address was not indicated on the reservation, with some back and forth walking to the appartment as result.
there was not much good things to say about this place. the images on booking.com is very misleading, there is no services, the jacuzzie was not tuned on, the access to the private beach was locked, there is no parking, it is very isolated from town, and there are too many stairs to climb. it was not worth staying at this place.
good place, perfect quality/money to stay if you travel through Amalfitano coast
The hotel was spacious and restful. There were many guests staying but it was never at all crowded. All the staff were very pleasant and helpful. It is beautifully located and the flowers and plants are a major contribution to peace and enjoyment. Delicious, unhurried breakfasts on the terrace overlooking Amalfi town were memorable. We thought that the all white decor with little furniture and no colour was severe.
the staff, the bed, the view and the location for the cost the room was to small, no room to put your luggage or sit comfortable.
Perfect view, perfect staff, perfect beach, perfect breakfast.
the building itself is gorgeous and so is the view!
Absolutely everything! Staff were fantastic, food in the restaurant amazing. Buffet breakfast fantastic, especially sitting out on the terrace overlooking the spectacular view. They went above and beyond our expectations, highly recommend staying here!
The view was amazing - but this was after we paid an up charge to get a view with a balcony. The Sea View that was booked originally - you had to really stand on something to see it.
Recently renovated hotel with modern bathroom and we had a huge terrace which was a nice surprise. We were pleased that we could check in late (11pm) as we got stuck in a traffic jam en route to the hotel and the reception staff was very accommodating.
It was very good rate, excellant hotel staff,nice & tasty breakfast..Good location off the hotel,near:bus stop,interspar shop,main big sand beach!Maiori is very good location for your honeymoon..
Friendly staff clean modern rooms good decor standard. Handy for beach and restaurants. The only drawbacks were that the continental breakfasts were a bit sparse and the hotel certainly did not have "kerb appeal".
Staff were very helpful and eager to make our stay comfortable. They provided us with a beautiful room with a lovely balcony and view of the ocean. The room was great and the ensuite bathroom was fantastic. It even had a jet-spa bath. Great for the weary traveller. We also enjoyed the fact that the hotel was away from the main township of Amalfi. A lot more space and peaceful stay. Breakfast was very basic. But I think that is the norm European standard breaky?
The hotel is in the centre of the town. The room was clean and comfortable. The staff are very helpful. The only issue was that the air-con is turned off during the day (I think it was from 7-2pm). But you can ask to have it turned on during this time.
overvew room. not comfortable hotel
The hotel staff, especially the reception staff were very helpful and expalined the whole layout etc of the hotel on arrival. To get a full picture of the hotel you have to view this from the sea which is breathtaking Location is isolated & the nearest main centre was a cab drive away. Courtesy buses were provided but times to & from hotel were limlited to early morings or early evening. The resturant staff & breakfast staff were not very helpful or freindly. In the evening we took a meal at the resturant. Once seated I noticed a smashed glass under the table, but the staff just shrugged their shoulders.
different Radio doesnt work in the room. NZ$500 per night should be 5 star but not. All Italian TV. Only BBC in english. Sky do have english programs. Small 15 inch TV 50 ft away from viewing??NO Tea or Coffe/milk/ electric jug facilities like in 99% of hotels/motles in NZ. Not value for money. No service. Only if you ask for it. At the pool/ would you like another or food or is everything o'k. Only stay for one night just for the look.
Great accomidations. I was looking for comfort and a great view after touring Italy for two weeks. A place to relax. I found through research most hotels offer one or the other not both. Saraceno offered great views from the rooms up on the hill as well as great beach location. Food was good, bar open late till 12 midnight. If your looking for peach and quite this is the place. The cabs are expensive in Amalfi. Look into hotel shuttle. It is accomidating to use.
the hotel is beautiful, staff and service outstanding
Beautiful hotel in a breathtaking setting. Fulfilled my bucket list item of staying in a castle as this was built to replicate a fortress. Staff was friendly and service was great. Staying at a hotel with a private beach is worth it in Amalfi! Lots of ants- but expected at a beach hotel
Everything was so perfect!!!! We would visit again!! No, everything was so well organized!!
good beach , good service , location near Amalfi , good shatale , good food air condiation , and slow / small elevaetors
Everything, especially the view.
The hotel has a great location, and the free parking is a plus in this area. that is about it!!! They even charge your to use the internet, what first class, or like you rate it 5 star charges a guest to use the internet in 2010. You rated this hotel 5 stars, it is not!!! Maybe the location, but not facilities or amenities of a 5 star hotel. It does not even have a real blow dryer. you cannot use any electrical converters in the bathroom, and there are no mirrors in the bedroom. It has a small tv, real old, from a museum, the safe has a key, old fashion key, not electronic like a real safe, and it is inside the refrigerator, which means, every time you want to use the safe, you have to open the small refrigerator, which does not work when you leave the room, since you need to insert a key for the electricity to work inside the room. no robes, slippers, plastic cups... no proper hangers for your clothes. I would not recommend this hotel. Maybe as a 2 or 3 star
the castle looks so dramatic, particulary looking back up from the beach. I didnt expect the lovely gardens and pots of flowers on the balconies which really added to it. it was over our budget so we only stayed 1 night in partial seaview, but laying in bed I could see the ocean, and the stars. I would reccomend it even if its a bit out of your price range just stay one day its worth it!
The hotel was very clean and the staff happy to help with all your needs.
Excellent and comfortable room , swimming pool , decent breakfast , friendly staff, free parking. Wifi only in lobby (Free).
We really enjoyed our stay at this hotel. The staff were very friendly and efficient. We stayed in one of the apartments and the rooms were spacious, very clean and comfortable. The kids really enjoyed the pool which was quite large and very clean. We would really recommend this hotel as a wonderful base from which to explore the Amalfi coast region as well as Pompeii and Capri.
Location, staff, pool, tennis and rooms. Everything a family would need for a vacation. Beautiful views.
very nice hotel. Rooms and bathrooms are very neat and everything is in good condition. Staff is very friendly and helpfull. You can walk easily to the beach. We really recommend this hotel to everybody.
This is really good.Friendly people. Low price,good quality. Swimming pool. About 700m from the beach of Maiori. Quiet location. Airconditioned. Good breakfast. We stayed there three weeks and enjoyed it very much. We can recommend it to everyone. R.Gruijters. Holland
Large apartments at a reasonable price, Clean. Friendly staff. Apartments poorly equipped and no double beds. Not 4 star standard as advertised.
A special thanks for Maria from Housekeeping. She made our visit to the hotel very comfortabel and pleasant.
close to ocean/beach We waned to swim, but was not allowed because we needed a swimming cap? No one wears those anymore - and I'm sure no one travels with one.....
the staff was extremely friendly
Room was beautiful but the bed was surprisingly uncomfortable. The staff in the restaurant were unfriendly and made us feel unwelcome. Visited the restaurant twice and the experience was consistent both times. The rest of the staff were amazing, however. We loved the ladies at the front desk and the bag boy.
Having a kitchen and place to eat. Views. We liked it so much that we went back! No-one was there at 3 pm when we arrived to try to book in a 2nd time. No answer on the phone either. He arrived about 3.30. I expected someone to be there all day
Cleanliness of the room. Size and decor of room. Breakfast both venue and content. Friendly breakfast staff. Helpful reception staff
For beds were a little soft. I prefer a firmer mattress.
The appartment was excellent with a great view over the sea from the balcony, would highly recommend it Ants were a bit of an issue around the balcony, but the service staff were very prompt in clening up and removing them for us, very clean otherwise
There was no Panorama from our room. When we use water,brown water came down. It is said full breakfast,isn't it. I don't think so. It was continental one.
The ambiance and decor are delightful - this place has a lot of character, and it's location is onvenient for Minori (though the attractions of this small village are limited mainly to its location). Parking is very difficult and the hotel's parking garage is very expensive and rather inconvenient to use. Our room was charming but extremely small and not very well laid-out. The toilet facilities were rather inconvenient. Under the circumstances, I think it represents rather limited value for money;
Staff helpful, room clean, good location in minori. Had to pay 20 euros per day to park the car. Wouldn't go half board next time as dinner was nothing special.