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Ideal location for the port and shops. Easy to get to by coach, train or car as we did and the hertz office is just over the main road from the hotel. The staff are all very helpful, especially the reception staff. Our shower door fell off its runners because it wasn't fitted correctly and the breakfast coffee was really poor.
Convenience to Toen Centre & parking None
Friendly staff, good rooms, good food and good value for money. No complaints
Nice hotel. The staff is friendly. The food is good. The room is good but the interior decoration of the room (unified with wine red color ) seems a little bit heavy for the customer especially in summer season. Nothing especially.
The breakfast is very nice. The restaurant needs improvement.
Central location , quiet , excellent staff, free parking!
Very good location, excellent morning buffet, very clean, quiet, good value for money No wifi in the rooms (cable internet though but very slow).
Very nice room decoration, warm and aesthetic Dining room should be no-smoking as it is small with not very good ventilation.
I liked very much the location of the hotel and it's design. I also liked the pastoral atmosphere I think the breakfast was too poor and the sign to the hotel (that is located on the road) is not clear enough.
The view, the tranquility The hotel is very hard to find, not easy to access, we had to drag our luggages a long way up
location and room were perfect. nice basic breakfast with an amazing homemade apple pie...view from the hotel is great, not very far away from city of volos. the hotel receptionist forgot to issue our invoice and three weeks after, still waiting for it to receive it by post....should have been more professional on this....
Beautiful landscape, air freshness.Good for a night oor two stopover. Very difficult to find it, the is no digitized map available for the area.Parking was directly on a very narrow mountain road.
We like very much the position and the view the arhitecture and quitness The hotel has no parking but they asure us that the public parking is safe. The truth is that this road do not exist on GPS maps, is a country road on the mountain, very far and unknown from Volos. In the morning we found our cars (BMW X5 80.000 euros and VW multivan 50.000 )scratched with a knife in such way that we need to repaint both cars-damage of about 3000 euros.
Even though the hotel is situated very close to Volos (15 minutes by car) it's in the middle of a forest just above a stream. The room was very clean and they had clean towels every day. Hot water at all times. Ideal only in winter. The hotel is mainly for winter, so there was no balcony and nowhere to hang our beach towels and our swimming costumes. We had to take them to some washing lines behind the hotel. The breakfast was very very basic and they even asked us to pay seperately for our coffee. Unless you are wearing trainers or flip flops, you cannot go up the stone-uphill that leads to the hotel. Mission impossible
The service was flawless and the staff smiling and very friendly. We had booked a double room but were given a suite for the same price as it was free at the time. Highly recommended place to stay!
The location, the view, the peaceful environment The noisy iron beds and wooden floors
Convenient parking in nice location next to sea. Close enough to the Prominade to walk and far enough away to be quite. Stayed because one of few hotels with gym. However this does not open untill after 1030am, closed by 1500 on Sunday; and is not open monday. I never got to see or use these facilities which is why I chose this hotel. Extremely dissapointing!!!!
My room with a fab view - very clean and comfortable - lots of products Security at the outdoor pool - one day about seven children appeared - gained entrance and asked me for money - the lifeguard and barman just watched!
Great location and rooms very modern and tastefully done.
For me everything was exellent! beacause during my stay in you hotel one of my dreams came true!!. and I realy spent excellent time in your hotel. I'm sur next time,I would choos your hotel again.! I've already recommend my friends and relatives to come there.Good Luck
A great option just in front of Volos beach.
parking facilities There is no smoking restrictions. All rooms smell after smoking
The best thing is the Hotel's location and the view to the sea especially during breakfast
Location and quality of superior room with seaview. The staff were not sufficiently well trained and managed. Room service in a 5* hotel could not provide filter coffee at 11.30pm and made little effort to offer any alternative. The management failed to respond to a letter of concern raised about this.
Convenient. Good facilities Poor directions to the hotel. Reception staff not particulraly helpful. A no smoking room should not include ashtrays and matches! Lack of no smoking areas in breakfast restaurant.
The spa, the beach and breakfast
The gentleman receptionist was charming, efficient and courteous. He changed our room from a double bed to two singles, at our request, very quickly and pleasantly. Good selection of hot & cold inclusive breakfast.
Reception people very friendly and helpful. Good localization near the Volos' s port
Great hotel directly opposite the ferry terminal, book a room with a sea view if you can. Plenty of cafes/bars/eating within location. Very helpful staff.
spacious room, clean, rennovated, nice breakfast buffet, polite staff, value for money
The breakfast was OK,the bathroom too .it is in the city center and you can go anywhere with the buses We don't like the room ,the floor was dirty[the carpet was very dirty] also the room was small and had avery small balcony
There are many things to enjoy in and around the hotel. The region Pilio is by far a must, if not yet seen in Greece, to be recommended to all. 1) The location of the hotel is very accessible from Volos (the main city close to the highway). 2) The hotel comprises of 4 buildings from which 2 were just built and brand new; modern styled, basic colours, using basic colours and robust building materials. 3) The management of the hotel were very professional, warm, outgoing and helpful (info on the region, town, restaurants etc.). 4) The rooms are absolutely beautiful, modern, great bathroom, some rooms have fireplaces, the staff helps you lit a good fire and leave enough wood to keep the fire going. It is a shame the hotel did not have a swimming pool as we thought to have read on the website. The breakfast was of high quality but we would have enjoyed to see a bit more variety on the products that were offered.
Pleasant, clean,nice and polite staff, excellent breakfast and service, warm and cousy No
Friendly staff. Peaceful, relaxed atmosphere. No complaints
I linked the decoration, the rooms and the very polite staff The street where the hotel was located was not easy to access
The kind people and their service
Wonderful room, tastefully furnished, clean, tidy, good breakfast and great views. Some will have difficulty finding the hotel as signs could be improved and the hotel is hidden from the road. The access will also be difficult for some as it is up a cobbled narrow road where you hope you do not meet anyone coming in the other direction. This should not put you off though.
People were very warm, facilities were excellent, the room was luxurius and very clean.
Beautiful place to stay in lovely little town with interesting water cannels in streets; lovely view over sea and Volos from room. Good breakfast.
very modern hotel with history, good view from the hotel. high class service,room.the breakfast is very good.highly recommended.
Recently built, with a lot of facilities, good breakfast The room was icy cold upon arrival, the door handle of the bedroom door was laying on a drawer, the furnishing of what was supposed to be a suite was really poor, the jacuzzi on the bathroom has an extra charge of 30€, the water on the indoor swimming pool was not heated, the parking lot is not enough for all the customers, the breakfast area is too small and we had to wait for a table.
overall new and clean feel Pillows to bulky
The hotel staff was very polite although not always helpful. The restaurant's chef was really good and generally the hotel gave out a good feeling. The swimming pool is too small for the size of the hotel and there is not enough space around it to relax .
the staff were very friendly and the location splendid.The food was very good value for money.
Good and decent. Tiny TV that does not have a good signal. Not pay to to watch movies. Some corners of the bathroom where not clean (corners round the bathtube)
The hotel is brand new and real 5 stars. The room was superb with sea view and terrace. Very quiet city. If you get the sea side, it is a very good place to stay for the Fillion siteseeing, close to Volus. Excellent breakfast. Young staff with no experience. They will learn...
The room only and the sea view Yes the service of the stuff which was terrible for exmple I told them that the room was cold and they refused (although it was an expensive suite to increase the head of the aircondition which also was locked and you could not turn it on by your self.
The magical mountains and view from the village.
Splendid hotel - kind people - beautiful swimming pool.
Beautiful complex, clean and spacious rooms, tasty breakfast with a lot of options to choose from... I guess we could use a bigger bed...
the proximity to the village of Makrinitsa. no greek beer available, hehe !
Great experience to be here! The wonderfully authentic village, the staff, the view from the adjacent terrace, the swimming pool, the spacious corridors and stylish rooms. Super value for money
the hotel is 20 minits from the town center we took bus
The nice view, tha spa facilities and the cleanness of both the indoor and outdoor areas.
A nice hotel located in a very scenic area. Very good breakfast selection.
The view from the hotel room as well as form the restaurant towards the city of Volos and towards the sea is magnificent. Inadequate noise insulation in between the rooms (you can hear people staying in adjucent rooms even when thy are just speaking !)
Very good service
Loved the view over Volos city, the Makrinitsa village and pagasitiokos gulf. Amazing bar-restaurant "The Veranda" with breathtaking view. Fantastic breakfast with big variety and amazing view from breakfast area when the weather is good. The rates of restaurant.
The hotel is in a wonderful location overlooking the magnificent gulf of Volos. The hotel has a great terrace where they serve breakfast. The breakfast is excellent with large variety of food. Portaria Village is just five minute walk. Great place to visit the peaceful Pelion mountain. The rooms are high standard and stillish.
I have to say that the 4 star rating this hotel has is no-where near what it deserves, 5star + for the staff, managment .I stayed one night in Xenia Palace and The staff are all very frendly and always smiling and helpful. . Great service , waiters brilliant - maid service excellent to detail.Overall Palace by name and nature-a fabulus brake- great service and food.
Very good hotel and nice location near the central square. Traditionally decorated and very nice environment. Rich Breakfast. It looks like a 4 star hotel and not a 3 star The family room is on -2 level and unfortunately there is no lift. This is a problem if you have heavy luggage as you have to use stairs.
Very nice location. most rooms have great vieuws. Kind and helpfull staff. Good breakfast.
Nice location, clean hotel, good value for money none
good food, nice rooms, grate view
evrerything nice! great view from the window!!! far away from volos.
The hotel has very nice and has polite staff, rooms were cleaned every day. The wiev from the hotel to Volos was superb. The pool was nice and suitable for little children as well. Hotel has thought about kids as well, there were a nice playground and also drawing faclities in the reception lobby. The path from Portaria "centre" was going upwords quite steep but if you won't let it disturb you, I can warmly recommend the hotel also for families.
Clean room with good accessories. Buffet breakfast nice service (hot serve omelet) Door lock system is difficult to open.
- view, - kind staff, -breakfast - no shower door, the bathroom was like a pool...... -bugs in the actual pool....... - specifically requested double and not twin bed. We got a twin!