Dining
Services and conveniences
Basics
General
Bathroom
Accessibility and suitability
Laundry
Pool and spa
Parking and transportation
Media and entertainment
Workspace
Health and safety
Family friendly
Outdoor
Bedroom
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast buffet offers a delicious variety of dishes, including local favorites like nasi lemak and spiced fried chicken, ensuring a satisfying start to your day.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned issues with cleanliness, such as finding strains of hair in the bathtub and noticing a strong paint smell in the room. However, the hotel's attention to detail, such as using calming fragrances and maintaining a relaxing atmosphere, has been appreciated by other guests.
What are the hotel's unique amenities?
The hotel pays attention to the little things, such as providing a calming fragrance upon entry, neat prayer mats in the room, and a ceiling fan at the swimming pool hallway to ensure a pleasant experience. Additionally, the hotel offers a karaoke facility and a child pool for family-friendly entertainment.
Is the hotel's location convenient for exploring the city?
The hotel's strategic location within walking distance of eateries, the Melaka river sidewalk, and various attractions makes it convenient for exploring the city. However, some guests have mentioned that it is a little far from the main city.
What are guests saying about the hotel's customer service?
While some guests have expressed concerns about slow staff response and rude handling of requests, others have praised the exceptional friendliness and helpfulness of the staff, creating a pleasant and supportive atmosphere throughout their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported issues with noise, particularly from illegal street racing. If you're a light sleeper, consider requesting a room away from potential noise disturbances.
Check for Renovated Rooms
Guests appreciated the recently renovated rooms, noting their cleanliness and modern amenities. It's advisable to inquire about staying in one of these updated rooms for a more comfortable experience.
Explore Nearby Attractions
The hotel's location provides easy access to various attractions, including Kampung Hulu Mosque, Baba Nyonya Heritage Museum, and Red Square. Take advantage of the hotel's strategic location to explore these nearby sights.
Be Mindful of Pool Conditions
Several guests expressed disappointment with the cleanliness of the swimming pool. If access to a clean pool is important to you, it may be worth checking the current state of the pool before booking.
Consider Breakfast Timing
Some guests experienced long queues and waiting times during breakfast. To avoid this, consider arriving at the breakfast area earlier or later to enjoy a more relaxed dining experience.
Inquire About Extra Bed Availability
If you require an extra bed, it's advisable to confirm its availability well in advance to avoid any last-minute inconveniences.
Request a Room Upgrade
Some guests were pleasantly surprised with room upgrades. It might be worth politely inquiring about the possibility of an upgrade during check-in for a more enjoyable stay.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service, which can be convenient for exploring the nearby attractions without the hassle of arranging transportation.
Consider Special Requests
If you have specific preferences or requirements, such as a non-smoking room or special arrangements for a celebration, it's recommended to communicate these requests to the hotel in advance to ensure a tailored and enjoyable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | June |
Average price (weeknight) | $66 |
Average price (weekend night) | $88 |