Malham Hotels

Hotel room was very cold, central heating was not working, the two electric heaters were inadequate. We we upgraded to a better room which had three single beds and a double, the room was large but very very cold. The only mirror in the room was 3ins x 3ins - totally inadequate and the hotel was unable to provide another.

The hotel is a grand old bulding in a lovely location. Staff work hard to please. The Falcon is tired and needs a facelift. Its staff also seem tired! and work hard to provide a decent service but seem to be struggling. Restaurant service was poor; dinner cuisine was average. our experience was lifted by being allocated a handsome and spacious four-poster bedroom at regular rate which made our stay enjoyable above all!

Conveniently located

The hotels location is very good and we particularly enjoyed the food which was excellent. Unfortunately the room was only average even though there were few other guests at the time of our stay. The room was dissapointing and insufficiently heated at a vey cold time. Room comfort is essential for the time of year.

Its location was just what I wanted, being in the middle of the village and it offered car parking. The pub is old fashioned and had some wonderful features, it also had a nice bar with real ales which is something that I would look for in similar establishments. The room was available on our arrival which was also a bonus as we did arrive early. The food was nice and we ate in a nice dinning room away from the other side of the pub, it was warm, private, quiet also an added bonus. Otherwise there was the bar area which had a nice fire but was a bit busy if you wanted a quiet meal. The food itself was good, served well and hot, overall enjoyable and good value meal. The breakfast was also good, not over the top but ample for the type of acc It was a noisy hotel, when someone else showered the noise from the extractor or pump was really loud and would have woken anyone up; it was almost like a compressor. The noise from the bar at night was also quite loud, with some bad language (not good for young children) which could be heard in the early hours of the morning in the courtyard. I do realise that this is a country pub so its kind of to be expected in a way as the pub is in the centre of a village and its used well be the locals who keep it open. I did mention the noise from the showers and the courtyard to the manager who did agree with me about the noise, saying that he had also struggled to sleep a little but did say that he had a meeting with a senior executive.