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Staff was great, we enjoyed the free breakfast, location was really convenient
Facilities were clean, staff was very helpful - specially David @ front desk.. Great location. Free parking, WiFi and breakfast. My room a/c did not work properly. The room never cool down.. very uncomfortable to sleep in a warm room.
Everything you need and a little more for a very comfortable stay. Definitely worth every penny.
It was clean I went to buy wine to the bar and had to wait a long time, there wasn't anybody there. They didn't have white wine cold, so I had to wait a long time for them to brig it from storage. At breakfast, there was not butter and no one to bring it to you. The orange juice ran out and the same happened. There was no staff around to bring more. Awful service!!!!
I love the localization. You have shopping mall near the area and few stores in front of the hotel. I don't like that I need to pay the hotel services twice.
Location, secure access Older facility, the main building has apparently been under renovation for quite some time. On multiple visits I've learned quiet time after 10p doesn't apply to most guests... every stay there have been people talking loudly and children screaming until 1-2am.. then starting again 7am. Come for the beach, but don't expect much sleep.
This hotel was an okay last minute find. Facilities are clean, staff was awesome, and is not far from the metro area. Check in and check out hours are a little lame (check in is at 4pm and check out at 11am). I would be open to stay here again if I couldn't find anything else and if the price was right. More of a place where you take your kids. Check in/check out times Some stuff don't work in the room (lamp, thermostat) Carpet inside room looks very old and not that clean
Customer service was excellent. Prices, services. Even my arrive was late no body there at reception and the security guy was a really nice person and fix the problem. Thanks to Golden Sand my Vacation was excellent.
I loved the pool n the private beach..... very relaxing and all around a wonderful stay. Would definitely go again Everything was great there was nothing to not like
Very comfortable, way more than what I expected for what I paid. I stayed at the one suite bedroom which was Fully equipped with stove, micrlwave, coffeemaker (coffee was provided by housekeeping), fridge, plates and all kitchen utensils, washer and dryer and detergent was also supplied by housekeeping, living room had a sofa bed and a lcd plasma, internet, bedroom had a jacuzzi and a clean and comfortable king bed, iron and board, this suite also had a balcony with a partial ocean view and view to pool area... service was great, surroundings were nice, restaurants are ok, casino is ok beach is ok but PR has prettier beaches. Overall great experience and yes I will return!
Quiet Lack of hot water, and change of bathroom supplies as soap.
Large Suite Staff were friendly Pool and Beach Great Place for the kids Food and drinks pool side Hard to find when driving Carpets looked a little old Hot tub was not hot