Palais Rhoul & Spa

The hotel offers a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Guests have mentioned that the dinner is excellent, but some have found the menu to be limited and the prices to be relatively high.

Guests have described the staff as lovely, attentive, and incredibly friendly. They have also highlighted the excellent service and hospitality, with some mentioning specific staff members who provided exceptional service.

The hotel features a heated pool, spa, hot tub, indoor and outdoor pools, a steam room, and a fitness center. Guests have particularly enjoyed the amazing pool, stunning ambiance, and the beautiful tent rooms.

Some guests have expressed concerns about the slow speed of service, limited menu options in the restaurant, expensive dinner prices, and the lack of private outdoor space in some accommodations.

The high season is in December, offering a great time to experience the stunning grounds, peaceful ambiance, and excellent spa treatments. However, it's important to note that the hotel may be slightly overpriced compared to other luxury hotels.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

While the hotel offers a free airport shuttle, some guests found the location a bit far from the city center and attractions. It might be helpful to consider renting a car for more flexibility in exploring nearby areas.

Before booking, it's advisable to check for any local festivities or events taking place nearby, as some guests experienced noise disturbances during their stay.

While the hotel's restaurant received mixed reviews, guests suggested exploring alternative dining options in the surrounding area to experience a wider variety of cuisine.

Guests praised the spa treatments and facilities, but some found the spa services to be a bit pricey. Consider comparing the hotel's spa offerings with those available in the city center.

Some guests recommended requesting a room away from the pool area to ensure a quieter and more private experience, as rooms near the pool lacked privacy due to their proximity to dining areas.

To avoid crowds and higher prices, consider visiting during the low season in September, as suggested by the hotel's seasonal information.

While the staff was described as friendly and attentive, a few guests noted language barriers. It might be helpful to have a translation app or basic knowledge of French or Arabic.

The hotel allows pets, but additional charges may apply. If traveling with pets, it's advisable to inquire about the specific pet policies and any associated fees in advance.

The hotel is located within a reasonable distance from various attractions, such as museums and the Medina. Guests recommended exploring these nearby sites for a well-rounded experience.