OYO 89948 Hotel Masai Utama

The hotel staff were very helpful towards my request, and the hotel has multi-lingual staff to assist guests from different backgrounds.

Some guests mentioned that the room was clean and comfortable, but there were concerns about cleanliness, such as dusty rooms, dirty toilets, and smelly rooms. The hotel should improve its cleanliness to ensure a pleasant stay for all guests.

The hotel offers parking facilities, but some guests suggested that the car park area needs better lighting to enhance safety, especially at night.

Some guests recommended booking deluxe rooms or higher for a better experience, as they found issues with lower-tier rooms, such as unpleasant smells and incomplete renovations. It's advisable to consider this when planning a visit.

While some guests found the room comfortable, others reported issues with the beds, such as dirty pillows, stained sheets, and uncomfortable sleeping experiences. The hotel should ensure the quality and cleanliness of its bedding for a restful stay.

Several guests recommended booking a Deluxe Room or higher for a better experience, as lower-tier rooms were reported to have cleanliness and odor issues.

Keep in mind that the hotel does not have a lift, so guests with mobility concerns should be prepared to carry luggage to the first or second floor.

Some guests reported issues with amenities such as non-functioning TVs, low water pressure, and incomplete bathroom renovations, so it's advisable to check the room thoroughly upon arrival.

As there is no water dispenser or daily water top-up, consider bringing your own drinking water to ensure you have an adequate supply during your stay.

Several guests mentioned cleanliness issues such as dirty rooms, dusty areas, and unfriendly staff, so it's important to set expectations accordingly.

The hotel is suitable for smokers, as ashtrays are provided in the rooms, but non-smokers should be aware of potential lingering odors.

Some guests reported being able to hear sounds from outside the room, which disrupted their sleep, so light sleepers may want to take this into consideration.

Some guests experienced issues with the Wi-Fi, so if reliable internet access is important, it's advisable to check the connection upon arrival.

A few guests reported encountering cockroaches in their rooms, so it's advisable to take precautions and notify the staff immediately if such issues arise.

As there are no specific nearby attractions mentioned, guests may want to plan for activities or sightseeing outside the immediate vicinity of the hotel.