Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.4 "Incredible bar."
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." -
9.0 "Perfectly clean."9.0 "90% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.0 "Comfort level is high."8.6 "86% said the
beds were comfortable ." -
6.9 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%." -
4.4 "Internet is poor."
Overall Rating
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9.7 "Terrific location."
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." -
8.4 "Comfort level is high."8.8 "88% said the
beds were comfortable ." -
7.9 "Nice rooms."8.8 "88% said the
beds were comfortable ." 8.9 "89% saidrooms were clean ." -
7.2 "Good vibe."7.4 "74%
enjoyed the lobby entrance ."
Overall Rating
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9.6 "Terrific location."
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9.2 "World class service."9.4 "94% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
8.8 "Generally very clean."8.9 "89% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
7.5 "Wellness & sports facilities were pleasant enough."9.4 "
top-notch fitness area , thought 94%." -
7.2 "Nice rooms."8.9 "89% said
rooms were clean ." 8.3 "83% said thebeds were comfortable ." 7.5 "75% appreciated themodern rooms ." -
5.3 "Pool is mediocre."
Overall Rating
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9.4 "Terrific location."
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8.8 "Great service."
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8.0 "Comfort level is high."8.3 "83% said the
beds were comfortable ." -
7.1 "Nice rooms."8.3 "83% said the
beds were comfortable ." -
6.7 "Vibe was decent."
Overall Rating
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9.1 "World class service."
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7.3 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Some of the most pleasant staff I've ever met very helpful genuinely caring
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10.0review from
The staff were outstanding. Very friendly and knowledgeable.
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10.0review from
This hotel has been renovated. Our room and floor was very modern. The indoor pool was nice as well. TV was huge for a hotel room. Location was perfect. 10 minute drive to Kings Island right off of the highway. Plenty of places to go out to eat. No
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9.0review from
The employees were very friendly and helpful. I was happy for what I paid. I would have been disappointed if I had paid full price though. It was under construction and was in need of some updates.
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8.0review from
Hotel was very nice! The beds were not comfortable. I have been done in my back ever since I left the hotel Saturday morning.
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10.0review from
This guest did not leave comments about this hotel.
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5.0review from
The room is nice and updated. We were not given washcloths and our breakfast card had already been filled out; it wasn't new.
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10.0review from
Very nice! A hot tub at the indoor pool would have been very nice.
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10.0review from
Great location, newly remodeled rooms, very clean!
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10.0review from
This was the newest and cleanest hotel I've ever stayed in. It was a really excellent experience!
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6.0review from
Comfortable Dark hallway next to our room. I would have expected a better renovation since it's newly fixed up. It's strange & awkward to see the plumping in the bathroom. Very tacky
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7.0review from
Nice, newly decorated room. Comfortable bed Alarm going off for 30 minutes at 6am
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7.0review from
The area is very close to Kings Island where I work so it's a great option for me. And the front desk was very nice in letting me check in after my shift ended at 2am. The hotel is currently under construction. And it is a bit of a walk from the lobby to the elevators.
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7.0review from
The staff were amazing! Very polite and accommodating. I honestly can't say enough good things about the women working the front desk. The fitness area was very nice. For what I paid this was a great deal; however, given the star level, it did seem really dated. Pool was cold and there was no hot tub. It wasn't as convenient to KI as I'd hoped. Arrangements w/ the hotel for type of room was frustrating.
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4.0review from
I was quickly given another room as soon as i alerted the staff that my room smelled of urine. The location was excellent. The workout room was well stocked with equipment. My room smelled of urine. The hotel was old & both rooms I was given were dirtier than many other hotels I have stayed at. The shower heads don't have adjustable pressure & lots of water is wasted without the ability to lower the pressure
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7.0review from
The beds were comfortable. The shampoo and conditionER smelled good. Was disappointed in room overall. We were put in a,wing that was being remodeled. The room decor was old. Just an average room especially for a Marriott.
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1.0review from
The pool, parking location The beds, were worn out, I mean worn out.
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5.0review from
It was close to Kings Island and lots of restaurants. My husband and daughter swam in the pool and said it was cold two evenings in a row. I think the breakfast is too expensive and whats worse is they don't have a fridge or microwave in the rooms to do your own small breakfast.
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6.0review from
The indoor pool was nice and the staff was very helpful and friendly. The room was clean enough but not deep cleaned. Hotel was pretty old and showed its age.
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4.0review from
close to am appointment Very dated. Not up to Marriott Standards. Restaurant information on line very outdated. I wish it was accurate, sounded better than what it was.
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7.0review from
Friendly staff rooms were very clean I would consider staying here again Pleasant atmosphere
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5.0review from
Checkout time said 12pm. But the front desk told me I had to checkout by 11. When I told them that the receipt and the door both say checkout is at 12 the staff's response was 'we changed the rules.' Very disappointing.
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6.0review from
This guest did not leave comments about this hotel.
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7.0review from
The bed and the shower
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6.0review from
Location and staff Hotel room was dated and not very clean.
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1.0review from
They gave our room away because someone wanted to stay an extra day!
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1.0review from
The location was fantastic since we spent the day at kings island and it's nearby. I gave everything a 1 star (except location) because I wouldn't know. Called in the morning to confirm my reservation and let them know we would be arriving late. Said it was fine. We showed up and they told us it was overbooked and had no room for us.
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2.0review from
Shampoo, lotion Hotel booking system totally messed up. I made reservation for two nights from 5/24-26. The system showed my reservation is from 5/23-25.
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10.0review from
Best night's sleep! Comfortable room. Stayed here October 2007. Front desk printed a map for me to my next destination.
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6.0review from
We were unable to regulate the temperature in our room. The room was unbearably hot and the thermostat did not work. When we called the front desk to let them know, they were rude and sent a dirty, dust covered fan to our room. Everyone we talked to the next morning had the same problem with room temperature. The managers were rude and the only explation they had was 'that's just how the heating system works'. It was an awful system and made our night miserable!
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10.0review from
From the moment I walked in the door there was someone greeting me and making me feel welcome! The rooms were clean and comfortable. Love the down bedding, like sleeping on a cloud! Highly recommend this hotel to anyone traveling in the area.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Some of the most pleasant staff I've ever met very helpful genuinely caring
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10.0review from
The staff were outstanding. Very friendly and knowledgeable.
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10.0review from
This hotel has been renovated. Our room and floor was very modern. The indoor pool was nice as well. TV was huge for a hotel room. Location was perfect. 10 minute drive to Kings Island right off of the highway. Plenty of places to go out to eat. No
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9.0review from
The employees were very friendly and helpful. I was happy for what I paid. I would have been disappointed if I had paid full price though. It was under construction and was in need of some updates.
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8.0review from
Hotel was very nice! The beds were not comfortable. I have been done in my back ever since I left the hotel Saturday morning.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Very nice! A hot tub at the indoor pool would have been very nice.
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10.0review from
Great location, newly remodeled rooms, very clean!
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10.0review from
This was the newest and cleanest hotel I've ever stayed in. It was a really excellent experience!
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10.0review from
Best night's sleep! Comfortable room. Stayed here October 2007. Front desk printed a map for me to my next destination.
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10.0review from
From the moment I walked in the door there was someone greeting me and making me feel welcome! The rooms were clean and comfortable. Love the down bedding, like sleeping on a cloud! Highly recommend this hotel to anyone traveling in the area.
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7.0review from
Nice, newly decorated room. Comfortable bed Alarm going off for 30 minutes at 6am
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7.0review from
The area is very close to Kings Island where I work so it's a great option for me. And the front desk was very nice in letting me check in after my shift ended at 2am. The hotel is currently under construction. And it is a bit of a walk from the lobby to the elevators.
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7.0review from
The staff were amazing! Very polite and accommodating. I honestly can't say enough good things about the women working the front desk. The fitness area was very nice. For what I paid this was a great deal; however, given the star level, it did seem really dated. Pool was cold and there was no hot tub. It wasn't as convenient to KI as I'd hoped. Arrangements w/ the hotel for type of room was frustrating.
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7.0review from
The beds were comfortable. The shampoo and conditionER smelled good. Was disappointed in room overall. We were put in a,wing that was being remodeled. The room decor was old. Just an average room especially for a Marriott.
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7.0review from
Friendly staff rooms were very clean I would consider staying here again Pleasant atmosphere
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7.0review from
The bed and the shower
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5.0review from
The room is nice and updated. We were not given washcloths and our breakfast card had already been filled out; it wasn't new.
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6.0review from
Comfortable Dark hallway next to our room. I would have expected a better renovation since it's newly fixed up. It's strange & awkward to see the plumping in the bathroom. Very tacky
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4.0review from
I was quickly given another room as soon as i alerted the staff that my room smelled of urine. The location was excellent. The workout room was well stocked with equipment. My room smelled of urine. The hotel was old & both rooms I was given were dirtier than many other hotels I have stayed at. The shower heads don't have adjustable pressure & lots of water is wasted without the ability to lower the pressure
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1.0review from
The pool, parking location The beds, were worn out, I mean worn out.
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5.0review from
It was close to Kings Island and lots of restaurants. My husband and daughter swam in the pool and said it was cold two evenings in a row. I think the breakfast is too expensive and whats worse is they don't have a fridge or microwave in the rooms to do your own small breakfast.
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6.0review from
The indoor pool was nice and the staff was very helpful and friendly. The room was clean enough but not deep cleaned. Hotel was pretty old and showed its age.
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4.0review from
close to am appointment Very dated. Not up to Marriott Standards. Restaurant information on line very outdated. I wish it was accurate, sounded better than what it was.
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5.0review from
Checkout time said 12pm. But the front desk told me I had to checkout by 11. When I told them that the receipt and the door both say checkout is at 12 the staff's response was 'we changed the rules.' Very disappointing.
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6.0review from
This guest did not leave comments about this hotel.
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6.0review from
Location and staff Hotel room was dated and not very clean.
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1.0review from
They gave our room away because someone wanted to stay an extra day!
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1.0review from
The location was fantastic since we spent the day at kings island and it's nearby. I gave everything a 1 star (except location) because I wouldn't know. Called in the morning to confirm my reservation and let them know we would be arriving late. Said it was fine. We showed up and they told us it was overbooked and had no room for us.
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2.0review from
Shampoo, lotion Hotel booking system totally messed up. I made reservation for two nights from 5/24-26. The system showed my reservation is from 5/23-25.
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6.0review from
We were unable to regulate the temperature in our room. The room was unbearably hot and the thermostat did not work. When we called the front desk to let them know, they were rude and sent a dirty, dust covered fan to our room. Everyone we talked to the next morning had the same problem with room temperature. The managers were rude and the only explation they had was 'that's just how the heating system works'. It was an awful system and made our night miserable!
