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Nice room
Pros. Staff was amazing, pool was great (bring a swim cap or buy one for 10,000 pesos), rooftop bar was beautiful, room service was great (and quick). The hotel is connected to the best mall in the city so we were able to pop in as needed to pick things up without needing to get in a cab. It was a wonderful experience.
Cons. Construction around the mall confused our cab driver when we first got there but that was a minor drawback.
Pros. Comfort and breakfast
Cons. Communicating in English
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
The hotel is praised for its great room, great location, and great service. Additionally, guests love the delicious buffet breakfast and the amazing views.
What are the main concerns about the hotel?
Some guests have expressed concerns about poor customer service, overcharging, and the small size of the pool. Additionally, there are comments about the lack of gluten-free options for breakfast and the high pricing.
What practical information should I know about the hotel's location?
The hotel is conveniently located within a shopping mall, providing easy access to various amenities and restaurants. It is also close to popular attractions and offers a safe and friendly environment.
What can I expect from the hotel's cleanliness and facilities?
Guests have highlighted the cleanliness of the hotel and the availability of a fitness center. However, there are concerns about cold breakfast, small sink in the bathroom, and additional charges for bringing guests to the room.
When is the best time to visit the hotel?
The high season is in May, offering a great time to experience the hotel's second-to-none location and enjoy safe travel around the city. However, guests should be aware of potential traffic at the location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is considered the low season.
Take Advantage of Nearby Attractions
The hotel is conveniently located near Museo El Castillo, Parque Lleras, and Santa Fe Mall, providing plenty of options for exploration and entertainment.
Be Mindful of Room Selection
Some guests found the standard rooms to be smaller than expected, so consider upgrading to a larger room or suite for more space and comfort.
Check for Additional Taxes
Some guests were surprised by additional taxes added to their final bill, so it's advisable to clarify all charges before finalizing your booking.
Utilize the Hotel's Health and Safety Measures
Guests appreciated the hotel's strict adherence to safety protocols, including contactless check-in/out, regular disinfection, and availability of hand sanitizers.
Explore Dining Options
While the hotel offers dining facilities, guests recommended exploring the variety of food options in the nearby mall for a diverse culinary experience.
Take Note of Noise Levels
Some guests mentioned noise disturbances in the rooms, particularly at night, so consider requesting a quieter room location if this is a concern.
Consider Transportation Options
The hotel offers an airport shuttle service, which can be convenient for travelers. Inquire about this service for a hassle-free arrival and departure experience.
Be Aware of Potential Language Barriers
Some guests experienced challenges with language barriers, so it may be helpful to have a translation app or basic Spanish phrases handy for communication.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $97 |
Average price (weekend night) | $91 |
Novotel Medellin El Tesoro is located at Cra 25a # 1 a Sur 45 in Poblado, 1.5 miles from the center of Medellín. Museo El Castillo is the closest landmark to Novotel Medellin El Tesoro.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Novotel Medellin El Tesoro.
Yes, Novotel Medellin El Tesoro offers free Wi-Fi.
Novotel Medellin El Tesoro is 2.1 miles from Medellín Enrique Olaya. Novotel Medellin El Tesoro is 10.1 miles from Medellín Jose Maria Cordova Intl.
Yes, Novotel Medellin El Tesoro has a pool onsite.
KAYAK scours the web for all room deals available at Novotel Medellin El Tesoro in Medellín and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel Medellin El Tesoro and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel Medellin El Tesoro.
Value for money | 8.4 |
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Distance to city center | 1.5 mi |
Nearest Airport | Medellín Enrique Olaya |
Distance to airport | 2.7 mi |