Novotel Medellin El Tesoro

The hotel is praised for its great room, great location, and great service. Additionally, guests love the delicious buffet breakfast and the amazing views.

Some guests have expressed concerns about poor customer service, overcharging, and the small size of the pool. Additionally, there are comments about the lack of gluten-free options for breakfast and the high pricing.

The hotel is conveniently located within a shopping mall, providing easy access to various amenities and restaurants. It is also close to popular attractions and offers a safe and friendly environment.

Guests have highlighted the cleanliness of the hotel and the availability of a fitness center. However, there are concerns about cold breakfast, small sink in the bathroom, and additional charges for bringing guests to the room.

The high season is in May, offering a great time to experience the hotel's second-to-none location and enjoy safe travel around the city. However, guests should be aware of potential traffic at the location.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in October, which is considered the low season.

The hotel is conveniently located near Museo El Castillo, Parque Lleras, and Santa Fe Mall, providing plenty of options for exploration and entertainment.

Some guests found the standard rooms to be smaller than expected, so consider upgrading to a larger room or suite for more space and comfort.

Some guests were surprised by additional taxes added to their final bill, so it's advisable to clarify all charges before finalizing your booking.

Guests appreciated the hotel's strict adherence to safety protocols, including contactless check-in/out, regular disinfection, and availability of hand sanitizers.

While the hotel offers dining facilities, guests recommended exploring the variety of food options in the nearby mall for a diverse culinary experience.

Some guests mentioned noise disturbances in the rooms, particularly at night, so consider requesting a quieter room location if this is a concern.

The hotel offers an airport shuttle service, which can be convenient for travelers. Inquire about this service for a hassle-free arrival and departure experience.

Some guests experienced challenges with language barriers, so it may be helpful to have a translation app or basic Spanish phrases handy for communication.