Nice room
4 stars
Novotel Medellin El Tesoro
Photos of Novotel Medellin El Tesoro
Overview
RNT 57202 Novotel El Tesoro welcomes you between the intense green of the mountains and the blue of the sky. Wide range of services to make your stay unforgettable and new experiences. Located within El Tesoro Shopping Park, spacious rooms, event rooms, rooftop, swimming pool and restaurant. Spa equipped with massage rooms, yoga and pilates room. We are WELLNESS certified, LGBT friendly and pet friendly.
Latest deals for Novotel Medellin El Tesoro
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Novotel Medellin El Tesoro
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet paper
- Private bathroom
General
- Soundproofing
- Telephone
- City view
- Storage available
Pool and spa
- Spa and wellness center
- Rooftop pool
- Outdoor pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Laundry
- Laundry facilities
Fitness
- Fitness center
Reviews of Novotel Medellin El Tesoro
8.6
Very good
1626 verified ratings
Wonderful
1040
Very good
245
Good
147
Okay
52
Fair
52
Mediocre
23
Poor
67
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and modern amenities, especially its connection to the mall. However, several reviews highlighted significant issues with the service, particularly at the reception, where some staff were described as unprofessional and rude. Despite these service concerns, many guests enjoyed their stay and the overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
944 reviews
10 out of 10
1 review
7.9 out of 10
3 reviews
All reviews
Pros (+) Staff was amazing, pool was great (bring a swim cap or buy one for 10,000 pesos), rooftop bar was beautiful, room service was great (and quick). The hotel is connected to the best mall in the city so we were able to pop in as needed to pick things up without needing to get in a cab. It was a wonderful experience.
Cons (-) Construction around the mall confused our cab driver when we first got there but that was a minor drawback.
Pros (+) Comfort and breakfast
Cons (-) Communicating in English
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
The hotel is praised for its great room, great location, and great service. Additionally, guests love the delicious buffet breakfast and the amazing views.
What are the main concerns about the hotel?
Some guests have expressed concerns about poor customer service, overcharging, and the small size of the pool. Additionally, there are comments about the lack of gluten-free options for breakfast and the high pricing.
What practical information should I know about the hotel's location?
The hotel is conveniently located within a shopping mall, providing easy access to various amenities and restaurants. It is also close to popular attractions and offers a safe and friendly environment.
What can I expect from the hotel's cleanliness and facilities?
Guests have highlighted the cleanliness of the hotel and the availability of a fitness center. However, there are concerns about cold breakfast, small sink in the bathroom, and additional charges for bringing guests to the room.
When is the best time to visit the hotel?
The high season is in May, offering a great time to experience the hotel's second-to-none location and enjoy safe travel around the city. However, guests should be aware of potential traffic at the location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is considered the low season.
Take Advantage of Nearby Attractions
The hotel is conveniently located near Museo El Castillo, Parque Lleras, and Santa Fe Mall, providing plenty of options for exploration and entertainment.
Be Mindful of Room Selection
Some guests found the standard rooms to be smaller than expected, so consider upgrading to a larger room or suite for more space and comfort.
Check for Additional Taxes
Some guests were surprised by additional taxes added to their final bill, so it's advisable to clarify all charges before finalizing your booking.
Utilize the Hotel's Health and Safety Measures
Guests appreciated the hotel's strict adherence to safety protocols, including contactless check-in/out, regular disinfection, and availability of hand sanitizers.
Explore Dining Options
While the hotel offers dining facilities, guests recommended exploring the variety of food options in the nearby mall for a diverse culinary experience.
Take Note of Noise Levels
Some guests mentioned noise disturbances in the rooms, particularly at night, so consider requesting a quieter room location if this is a concern.
Consider Transportation Options
The hotel offers an airport shuttle service, which can be convenient for travelers. Inquire about this service for a hassle-free arrival and departure experience.
Be Aware of Potential Language Barriers
Some guests experienced challenges with language barriers, so it may be helpful to have a translation app or basic Spanish phrases handy for communication.
Location
Cra 25a # 1 a Sur 45, Medellín 050022
What's nearby
- Parque Lleras1 mi
- Santa Fe Mall1.2 mi
- Oviedo Mall1.2 mi
- Poblado Park1.3 mi
- Plaza Mayor Medellín Conventions and Exhibitions3.3 mi
- San Antonio Parque3.4 mi
- Interactive Museum EPM3.5 mi
- Parque de los Pies Descalzos3.6 mi
- Basilica de la Candelaria3.7 mi
- Teatro Lido3.8 mi
- Plaza Botero3.8 mi
- Museo de Antioquia3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 57202
Essential information about Novotel Medellin El Tesoro
Low season | September |
|---|---|
High season | January |
Average price (weeknight) | $107 |
Average price (weekend night) | $123 |
When to book a room at Novotel Medellin El Tesoro
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Medellín Enrique Olaya |
Distance to airport | 2.7 mi |
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