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The situation was great for access to Lake Constance facilities such as boat trips to other areas. There was also lots of good restaurants all within walking distance. No tea/coffee facilities in the room which would have been nice. I feel that carparking should be free. Otherwise it was a great stay,
We loved it. Fabulous room overlooikng the Lake and a marvellous spread at breakfast. Duvets to die for.... Price!!!
It was very central for us and was easy to find from the Airport No
Too short time at the hotel to answer Too short time at the hotel to answer
the large room and swimming pool
Well-positioned, 3 min from the lake and 2 min from the center. Staff friendly and helpful, room looked great and clean, i found breakfast really good! I recommend it to everyone! It was said that there is internet in the whole hotel but from the 5th floor where our room was we couldn't get it. As others mentioned it before it is true that the bell rings so often and so loud which can be annoying after a while, but it was not a big problem for us, didn't wake us up.
Polite and efficient staff. Clean rooms. Central location but quiet Smoking was permitted.
the location.the room.
My husband and my 1 year old stayed at the hotel and really had a great time. We where looking for a place that we could walk around with our baby in his carriage without having to use our car and it was very centrally located. Not only that but we enjoyed the swimming pool with our baby (the water was heated). The free wifi in the rooms was great. The breakfast was amazing! The hotel was perfect for our family vacation. Nothing to complain about.
excellent hotel staff
Excellent location, with brilliant views of the lake, marvelous food and gourmet breakfasts The absence of a lift, and any lounge area was a slight inconvenience
Splendid view on the lake. Large rooms, very clean. Great breakfast, again with the view.
It is a perfect location on Lake Constance. The staff is very friendly and helpful. The food is excellent. It is a good value amd very comfortable.
Friendly, helpful, English speaking front of house. Very clean and comfortable room with a lovely lake view. Parking is an issue. We were lucky enough to arrive early and able to use one of the very limited courtyard spaces. You have to hand your keys over so that the staff can move cars. Other than that it is the public car park with a walk.
Spacious room, well equipped bathroom and stocked barfridge, great selection at breakfast, friendly reception.
The central Location, the view over the Lake and the sound of the lapping Water against the pier. The Bed !!!! creaking and uncomfortable at every turn of the Body. Definately not a Comfort Room for sleeping.
Excellent location on lake, close to castle and restaurants. Hotel room on small size, shower head not fixed properly to wall of shower and had to be hand held.
Situated at the top of meersburg with a beautiful view of lake Constance.lovely hotel, spacious room with comfy bed.overall very nice. A good 15 min walk to centre of meersburg.
A particularly stylish welcoming small hotel. Breakfast and tea were superb. Down duvets and feather pillows would have been nice.
The room had a wonderful view of the lake. A very relaxing and comfortable visit.
The breakfast is amazing. The view was nice. The owners very friendly and professional. The room was very small, but well decorated.
Very comfortable. Very pleasant staff Why stay any place else in Meersburg? Would have been nice to have a fan in the room since not a/c
excellent decor within the hotel and the high standard of the hotel was much appreciated. lack of Tea/Coffee facialities within the bedroom and only being able to get this service up till 17.00hrs is not good for a 4 star hotel. Not having a bar (only a honesty box) again does not reflect in this hotel having a 4 star rating.
The breakfast! The dining room has lots of ambience and the menu choices were excellent. The location has an excellent view, and the hotel is very clean and modern. No room service, and the road outside the hotel was under construction so it was difficult to find. We also booked massages through the online booking request section but were told on the day that they were fully booked and that they had not seen our request.
Good initial impression of decor - everything top quality. They have tried to think of everything, present it well & are welcoming. Afternoon tea/coffee nice touch. Bed not very comfortable. Extra 3.5 euros per day added to the bill, on exit, for using the hotel car park. Breakfast choice lavish, but only some items good quality. Who needs 10 cheeses at breakfast?
Its a beautiful location with a great view over the lake Bodensee. The hotel is very well maintained and easy to find. Its a historic Villa and beautiful to look at in all aspects. They have a miniature Spa area which one can only book separately for 2 hours for 25,- Euro per person (too expensive - the thermal bath with huge sauna and wellness area cost 18,- per person and day!). I found the breakfast too rudimentary. The first day there was a good variety, but from the second day on there were no more veggies available. They have a very loud clock that chimes throughout the night (first we thought its the churchbell from the adjacent church, but no the noise came from the hotel itself). The view to the lake is from most of the rooms disturbed due to the Church that is in front of the hotel.
nice modern room with pleasant view only breakfast available not usual for a hotel charging this price for rooms
Very friendly staff. Excellent breakfast. Beautiful view of lake Constance, and a few blocks from the main train station and city center.
it was ideally located we had to walk from the 3rd floor to the fourth floor where our room was located-elevator did not go all the way up
Beautiful setting and good location. Beds were horrible- uncomfortable. Everytime one of us moved it made so much noise. Pillows were basically flat air. We asked for two more which we got quickly, but still not good. We didn't get much sleep.
The hotel is ideally located on the lake. The building is wonderful and our room was spacious. Breakfast buffet is fantastic !
We very much enjoyed the bar that is hidden in the rear of the hotel because it was quiet and had a nice atmosphere.
Location, helpful staff
the hotel location yes , we have asked for 3 beds rooms and we did not get it , however they wanted to charge us for this and we refused . they give us smoking rooms with very bad view .
The view was spectacular!
For the price of the hotel would have liked to have air conditioning.
I liked the Hotels physical location and the way the history of the old Monastory has been preserved in the entrance cloisters No
central location, free upgrade to a suite, wonderful breakfast and Hulya most welcoming
The hotel is in a very good location, very close to the train station. The hotel room is bright and clean. The mini bar fridge was not working in the room.
Friendly personnel Television was not functioning initially, but was rapidly repaired after our demand.
The hotel in general - well located, good service... No
Service was good, the decor was not bad (even if the hotel is a bit old)
Hotel was right across the street from the train station and could not have been more conveniently placed. Room was comfortable and the staff was very polite. Breakfast was a bit overpriced and the wifi was very slow.
Good location. Close to the Bodensee, train station, shopping center and the aquarium. Second child (2-years old) was additionally charged, which was disappointing.
Very nice service, very friendly. Great location for city trips/ shopping. Bar was nice. But could even be enlarged in size to offer space for more guests.
Friendly staff, excellent breakfast Restaurant not in use as far as we could tell. No promotion of the restaurant despite the potential of the beautiful dining room.
The lobby is impressive. The location to the main attractions was ideal. For being across the train station, our hotel room was quiet and we didn't hear much road or train noise. Only steps were available to go out the rear of the hotel towards the parking garage. Hard to manuever if you had rolling luggage. Thought the price for a double room was a little high.
It was in a great location and was obviously a beautiful building in it's heyday. The view out of the window was impressive too and the room (414) was a good size with plenty of storage space for clothes and a nice big bed. For the money I paid, I was expecting at least a kettle in the room to be able to make a drink. The shower screen and head both needed descaling and the screen leaked. Also, I would say that the decor in the hotel looked quite tired- for example the impressive stairs were marred by the carpet being threadbare on the landings.
Excellent hotel. One of the best I have ever visited Nothing: everything was first-class
Good location; OK breakfast (although stingy with coffee). Staff was friendly and helpful. Room was so tiny I could barely move around. No A/C and window was so small that opening it did little to cool off the room.
The location is beautiful. The restaurant serves very good food from local ingredients. The staff were helpful and friendly.
Perfect location on Lake Constance. Rooms are very attractive, clean and comfortable, Breakfast was outstanding and dinners were very delicious.
Very pleasantg stay, excellent restaurant.
ideal location,central, without the hustle and bustle, very nice hotel and rooms no
Nice and clean, and the staffe was very helpfull. I prefer that more of the basic information also should be avaiable in English language, this is a problem when you not can German, but only English,.
Excellent service and good athmosphere
Extremely friendly staff and excellent food. No everything was fine.
very good food in the restaurant
Good restuarant, friendly helpful staff Problems with internet access
The hotel service is just fair , location is off city center, small sauna facilities.
Friendliness of the staff.Quality of food.location in access to lake no
Friendly service and excellent breakfast. Not where we thought and slightly isolated. However it did have a fairly good bus service to other places.
Nice hotel located right on the Bodensee shore. Very friendly and helpful English speaking staff. Excellent hotel premises and services. Wi-Fi is not free of charge.
beautiful modern hotel with great amenities...professional staff...great restaurant understocked minibar
I like the location there is no tea, coffee, Water Pot to make
Once we got to know the staff a bit, they were very helpful. They are all polite and they speak English, for the most part. The bathroom is marvelous, and has a heated wall! The minibar is free, which was a nice surprise. The bike rentals cost $15, but they don't tell you that till you check out of the hotel! Also, the beds are harder than I like.
Excellent beautiful hotel with beautiful views and worth the money for that. As a business traveler I need internet access, which is free at the hotel. Unfortunately it barely worked most of the time and I had very bad internet access. I told the reception and they said that it was working. They ask me to try connecting (wired) which also did not work. They kept on giving me new ids/passwords which did not help. Unfortunately as a business traveler having internet access is a must and as such will not use the hotel again. Everything else was nice.
The room is luxury, clean, and well-equipped. A nice view of the Bodensee from the balcon. The design of the entire hotel is very modern and sofisticated. We spent extremely confortable and gorgeous days at this hotel. We wanted to eat a disch of fish from the Bodensee. The fisch in the menu of this restaurant does not come from this lake.
the size of the room and the the fantastic bathroom was very comfortable. breakfast choices were fresh, plenty and truly delicious the water given was aplenty as well. We drink a lot of water and that is important to us. the restaurant manager was very unprofessional and acted quite rude the air conditioning in the room was not quite cool enough and bc of the weather you couldn't open a window either, so it was quite warm in the room not enough staff in the spa to accommodate for visiting guests - in other words no appts available while we stayed there.
The hotel is very well decorated and modern. Breakfast was excellent. THe service was friendly and the location was very quiet. Turndown service was also appriciated. The food was a mixed bag. Some things were excellent, bot some were extremely pretencious. I would appricated it if you had your chef attempt to eat some of his/her own creations, specifically the club sandwich. Thge sandwich was edible but far too large to hold, it was a complete mess. Very pretencious.
This is one of the best hotels we have ever stayed in - and we've stayed in a lot. Fantastic location on the Bodensee, first class service and facilities, gorgeous room with a balcony and lake view. We will return.
I enjoyed my stay at this hotel very much. Meersberg is a delightful place along the shores of Lake Constance and my experience was intensified by the hotel staff who recommended a number of activities to consider. I also took advantage of having a massage in my room which was absolutely fantastic. That followed by a visit to the thermal baths located across the road from the hotel made for a very relaxing experience. The welcoming drink was an added bonus which I will continue to look for so I can stock it at home.
Breakfast was absolutely amazing, and times for breakfast can be reserved until 2pm if you like to sleep late. Location is good, room is pretty nice and certainly large enough. No AC in the July heat made it difficult to be comfortable and sleep in the room. At almost 200 euro a night, one would expect AC. We cancelled one of the three nights after two fitful sleeps, and were charged 90% of the rate as a "cancellation fee." This sullied our otherwise satisfactory experience quite a bit.
Idyllic setting overlooking the Bodensee. Extremely comfortable room with private balcony and sun-terrace. Excellent breakfast included in our price. Restaurant was closed the only night we were there (a Tuesday). This was particularly disappointing as the hotel is noted for its cuisine.
simple clean room with enough good facilities . reasonable wide choice for breakfast .
The rooms were clean, the staff was very friendly and helpful and the the hotel was a short walk from the city center and Lake Constance.
This hotel is in a good location, close to the city center (5 minutes walking). Good price-quality relationship.
It said it had wifi which was important for ne for work. It did not reach the room and the mgmnt had blocked some email sites.
Cleaniness of room As the business hotel, the wifi connection is desperately disappointed. During our stay in ibis Konstanz, the wifi was disconnected when we closed the door of the room. When we seeked help from the staff at the reception, the staff's answer was very irresponsible and irritated us. Her answer was like "Because the wifi is free, we are not responsible for the poor internet connection.
We enjoyed the location.
The central location. The size of the room.
Came down for a break from Zurich. Breakfast rooom/lounge newly renovated. Before you had vouchers to eat at Mcdonalds. Very nice breakfast included in price (not the case in other hotels on same street here). Reception staff were very welcoming. I had a single room, which was fine for one night. Very clean room. It didn't have a view of the lake, which previous rooms have had that I've stayed in here. Good value for money. Excellent location. Staff very friendly. Nothing much to complain about. Ask for a view of the lake. There was also no telephone in my room.
Good location, friendly staff
Good location. Had to ask every day for towels and toilet paper. They do not take credit cards. Sofa bed in family room was almost unusable.
The location was central and it was very easy to get around the town from there. Close to station, harbour and shops. Very noisy and stuffy. The staff were a little abrupt when we were early but friendly later on. Having breakfast provided in Macdonalds was a little strange, I would rather the hotel market themselves as room only and bring down the price.
This hotel is perfect for adventure peripherally,where you can relax and rest.big rooms with lots of comfort.nice dining room.
Very well located, in front of the Konstanz train station and the main touristic points of interest, as well as a good shopping center. Downstairs there is a Mac Donald's, which is useful when traveling with kids. Very complete German breakfast. The hotel has no parking nor an agreement with the closer parking. Check-in closes very early and there is no staff at night. Expensive hotel for the quality.
Central location, nice room furnishings. Only one key that had to be used to unlock the door from the inside, not an electronic key.
Very close to the town center and attractions in Meersburg, breakfast was very good, staff was very friendly Everything was great, however, this hotel does not accept VAT forms.
I am very like the service of hotel. Everything was very good. Personal of the hotel Eden are very friendly and professional. The room is very comfortable and nice. Location of the hotel is excellent – close to lake, shop and center town.
Very helpful staff and close proximity to area attractions and waterfront
Excellent host, great rooms, good convenient location
The hotel staff were very friendly and helpful, giving advice for day trips etc. The breakfast buffet was plenty and the food quality was excellent. The room was very comfortable and clean with private patio. The locations was ideal with Meersburg centre only a short walk away. I would recommend it to everyone.
This was a beautiful place. I forgot to bring a map of how to get to the place- and when i called the manager- he just came to pick us up. The staff were super friendly and the location was beautiful!
Quiet and peaceful. Extremely welcoming owners. Conveniently located a short, pleasant walk from the town. Very nice rooms.
The owner and staff were extremely friendly and helpful and tried to ensure you had everything you needed - nothing was too much trouble and everything done with a smile and friendly word. The hotel is in an excellent location with a great view over the lake and very close to the lido and town centre (about 5 mins walk). It would have been good to have had tea/coffee making facilities and I can imagine people might expect a bit more for the price, but overall, given the service, size/cleanliness/comfort of the room/bathroom, enormous buffet breakfast (we never needed lunch!) and its location it's reasonable!
Nothing This hotel is ranked as a 4-star hotel - I wouldn't give it more than 2 stars. The room was small, but the main problem was the toilet/bathroom - it was a small area cut out of the room with an opaque sliding glass door and no privacy whatsoever: anyone in the room could see and hear everything what was going on in the bathroom.
Modern, comfortable and clean. Very friendly staff. The restaurant was closed both of the nights we stayed.
The hotel was clean and the room was nice. The hotel had only been open 3 weeks, the lift didnt work so had to walk 4 flights of stairs to go in and out. They didnt have an ironing board, the receptionist english wasn't very good. And the rooms didnt have any air conditioning or fans!
Convenience for seeing the areas around the Boudensee and enjoying the Autumn Festival which was taking place. Stepping in and out of the deep bath to shower. Also lack of shelving in the toilet/bathroom for essentials.
The location was in a good spot near the center of town. Plenty of things to do in the immediate area. The hotel would not allow me to use a VAT form, claiming that the German law prohibited it. This was not correct. I have used a VAT form in other hotels in Germany with success. I believe that the staff was either ill-informed or flat out lying to me.
Modern decor, good location No tables available at breakfast and not much food left!!! Under staffed
The rooms are very well equipped and with plenty of daylight. Very unique is the terrace on the roof The gourmet restaurant is not open only on preorder of groups
Easy to get to lake side and the shops and dinner areas, lovely breakfast and nice rooms. Staff very friendly and helpful as we only spoke English this was not a problem. I would have liked the use of a washing machine and dryer as this was in the middle of our trip. I would have liked shampoo and conditioner supplied to the room.
Location I can imagine how unreal this story may sound, but this has occurred to my 70 year old mother that was staying at this hotel November 26, 2016 till December 3rd, 2016. She was to stay a full week while visiting a local dental office for orthodontic procedures. It was supposed to be a quiet stay as she had procedures performed in the morning and rested in the hotel the rest of the day. Little did she know that the stay there would become one of her most frightening and humiliating experiences. On the second day of her stay, the housekeeping did a poor job cleaning the room and my mother decided to complain about that to the front desk. Perhaps that event was related to what transpired days later. On a Friday morning a full day before checkout (Saturday) she left the hotel for a few hours. When she got back, she saw her personal belonging clumsily piled together on the floor of the lobby, not even in a plastic bag. As she approached the staff, she was stunned to hear a rude and shocking accusation. The clerk bizarrely claimed that she defecated into the bathtub (I kid you not) and demanded that she immediately pay for her stay and leave. As she was processing what just happened, she asked to see what they were talking about. At which point they claimed they have already cleaned everything up and had nothing to show. When she insisted if any pictures were taken of what they speak of, the clerk just claimed they trust their cleaning staff. They still had to let her back into the room because she left documents in the safe and she saw how the room was completely clean and ready for the next guest. She was certain that she left the room in reasonably clean condition and did no such thing as they alleged in the bathroom. You can imagine how humiliating the experience was for my mother to even be accused of such a thing. Unfortunately, the story does not end there. They charged her for the remaining night even though this was 11AM. They claimed it was to compensate them for the “cleaning”. To top it off, they kept chanting that she was not welcome at the property ever again. Utterly humiliated my mother had to gather her things and wander onto the street to look for another hotel to stay the remaining night. The moral of the story is if you do decide to stay at this property, be aware of what sort of experience you may get if you get on the bad side of the staff. Be prepared to take pictures of the hotel room before you leave and be prepared to call police or obtain legal services.
Breakfast only! the location is not very good...and the charges are high, compare to std of the hotel!
The location is good , it was near the old town the room was too small and the bathroom has glass door which is not suitable for muslim people.