Overview

Arrow On Swanston

488 Swanston Street, Melbourne, VIC 3053, Australia
+61 392 259 000

$68+

Overall guest ratings

7.3/10 Good
Based on 1,505 reviews

Review highlights

  • 9.3
  • 7.7
  • 4.6
  • 3.4

Good to know

  • Good kitchenette
  • Close to public transport

Nearby

    Show all

    About

    Arrow on Swanston offers a great location, putting you within just a 10-minute walk of RMIT University and Queen Victoria Market. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Crema, which serves local cuisine and is open for breakfast and lunch. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Internet
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Laundry service
    • Beauty salon
    • Coffee shop
    • Safe
    • Airport shuttle
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 1,505 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      2.6 "74% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      2.7 "73% said the bathroom was dirty."
      0.7 "93% criticized the small bathroom."
      2.0 "80% didn't like the balcony."
    • 3.4 "Not very comfortable."
      2.6 "74% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      0.7 "93% criticized the small bathroom."
    • 3.2 "Disappointing wellness & sports facilities."
      4.3 "57% didn't like the fitness area."
    • 2.1 "Horrible pool."
      1.4 "Dirty pool, said 86%."
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    Overall Rating

    7.0 Good
    Based on 662 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      6.7 "Only 67% said rooms were clean enough."
      6.9 "69% thought the kitchenette was ok."
    • 4.0 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.9 "71% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    • 2.7 "Disappointing wellness & sports facilities."
    • 2.0 "Horrible pool."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 541 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.1 "Internet is average."
    • 3.5 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.1 "59% had problems with the shower."
      3.0 "For 70%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 2.2 "Horrible pool."

    Overall Rating

    7.6 Good
    Based on 30 reviews
    • 8.1 "Great service."
    • 7.5 "High value."
    • 4.8 "Rooms are not good."

    Overall Rating

    7.2 Good
    Based on 270 reviews
    • 9.1 "Terrific location."
    • 7.3 "High value."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.4 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.1 "69% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good kitchenette"
    "Close to public transport"
    data provided by TrustYou

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