The location is very convenient and the room was clean and tidy. Noise from the shower in the next room was quite noticeable and the drain in the bathroom smelt bad.
3 stars
Mercure Welcome Melbourne
265 Little Bourke Street, Melbourne, VIC 3000, Australia
Melbourne, Australia
See location+61 396 390 555Photos of Mercure Welcome Melbourne
Overview
Mercure Welcome Melbourne provides contemporary accommodation in Melbourne and is a few minutes on foot from Flinders Street Station. It is moments from Chinatown (Melbourne), eateries and nightlife options.
Mercure Hotel Welcome Australia has recently undergone refurbishment and provides a 24-hour reception, an airport shuttle and valet parking. Wi-Fi is also available.
The modern rooms at Mercure Hotel Welcome Melbourne have a refrigerator, movies-on-demand and a mini bar. Bathrooms are equipped with necessities such as a hair dryer and bathrobes.
Mercure Welcome offers a variety of places to dine, including The Louden Kitchen & Grill and Cocoon.
Mercure Welcome is within walking distance of Federation Square, Old Melbourne Gaol and Collins Street. Eureka Tower and RMIT University are a short walk away.
Latest deals for Mercure Welcome Melbourne
Amenities at Mercure Welcome Melbourne
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Wine glasses
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Casino
Family friendly
- Babysitting or child care
- Cribs available
Reviews of Mercure Welcome Melbourne
7.5
Good
3324 verified ratings
Wonderful
1060
Very good
708
Good
807
Okay
287
Fair
223
Mediocre
113
Poor
126
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many highlighting the convenience of being close to public transport and attractions. However, several reviews mentioned issues with room size and cleanliness, particularly regarding timely housekeeping and the condition of the rooms. Overall, while the hotel offers good value for money, some guests felt that improvements are needed in room maintenance and service.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.4 out of 10
74 reviews
8.8 out of 10
1 review
7.9 out of 10
5 reviews
All reviews
Little Bit noisy. Otherwise great
Pros (+) excellent location to tram stops and attractions
Cons (-) cleaning could be better for daily tidying up. facilities are a bit tired.
Pros (+) Close to china town and to southern Cross Station they upgraded my room it great great bathroom
Cons (-) Look I went on a Saturday night it was near pub and club it was ok but it was noisy people was talking loud
Pros (+) Walk out the door and you a in the middle of down-town Melbourne.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
Mercure Welcome offers a variety of places to dine, including The Louden Kitchen & Grill and Cocoon, providing a delightful dining experience for guests.
Are the hotel beds comfortable for a good night's sleep?
The rooms were very clean, comfortable, and with quality beds to ensure a good night's sleep, as mentioned by a guest review.
Is parking available at the hotel?
The hotel provides parking and an airport shuttle service, ensuring convenience for guests who arrive by car or plane.
How is the cleanliness of the hotel rooms?
The staff were very welcoming and friendly, and the room was very clean, as highlighted in a guest review, ensuring a pleasant and hygienic stay.
When is the best time to visit the hotel?
The hotel is in the middle of CBD and easy to walk around, making it an ideal location for exploring Melbourne. Additionally, the hotel is undergoing refurbishments, so guests can expect improved facilities in the future.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise issues, such as loud air conditioning vents and street noise. Light sleepers may want to bring earplugs or request a room away from potential sources of noise.
Take Advantage of the Central Location
The hotel's central location was praised by many guests for its proximity to shopping, restaurants, public transport, and major attractions. Guests can easily explore the city on foot from this convenient location.
Be Mindful of Room Size
Several guests noted that the rooms were small, so those who prefer more space may want to consider upgrading to a larger room or suite.
Check for Renovations
Some guests mentioned that the hotel was undergoing refurbishments, which affected certain areas of the property. It may be worth checking with the hotel about the status of renovations during the planned stay.
Consider Daily Room Servicing
Guests reported varying experiences with room cleaning, with some mentioning that rooms were not cleaned daily. Guests who prefer daily servicing may want to confirm this with the hotel in advance.
Parking Considerations
Guests highlighted that parking may be located at a distance from the hotel, and there were mixed reviews about the convenience of parking. It's advisable to inquire about parking arrangements and any associated costs.
Note Bed Comfort
While some guests praised the comfortable beds, others found them uncomfortable. Those sensitive to mattress firmness may want to inquire about bed options or consider bringing a mattress topper for added comfort.
Be Aware of Potential Smoking Smells
A few guests mentioned encountering cigarette smells in their rooms and bathrooms. Non-smoking guests may want to confirm a smoke-free room or inquire about the hotel's smoking policy.
Check for Construction Notices
Some guests were surprised by construction and renovation works within the building, causing noise disturbances. It's advisable to inquire about any ongoing construction and its potential impact on the stay.
Location
265 Little Bourke Street, Melbourne, VIC 3000
What's nearby
- Collins Street0.3 mi
- Old Melbourne Gaol0.4 mi
- Federation Square0.4 mi
- Royal Exhibition Building0.6 mi
- Arts Centre Melbourne0.7 mi
- Sea Life Melbourne Aquarium0.7 mi
- Melbourne Museum0.8 mi
- Crown Entertainment Complex0.8 mi
- Marvel Stadium1 mi
- Melbourne Convention and Exhibition Centre1 mi
- Melbourne Cricket Ground1.1 mi
- University of Melbourne1.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Welcome Melbourne
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $90 |
Average price (weekend night) | $106 |
When to book a room at Mercure Welcome Melbourne
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Welcome Melbourne
FAQs when booking at Mercure Welcome Melbourne
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Melbourne Essendon |
Distance to airport | 6.8 mi |
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