Pros (+) Great location and very friendly staff.
Cons (-) No Internet or tv for our entire stay. The power was going off continuously during our stay without any weather issues.
4 stars
Hilton Mexico City Airport
International Mexico City Airport, 15620 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 133 0500Photos of Hilton Mexico City Airport
Overview
Hilton Mexico City Airport offers 5-star accommodation in Mexico City, just minutes from Benito Juarez International Airport. It also provides a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
Hilton Mexico City Airport offers a car rental desk, a concierge and babysitting/child services. Additionally, the multilingual staff are available to provide assistance.
The air-conditioned rooms at Hilton Mexico City Airport Hotel are peaceful. They each offer a telephone and a mini bar. There are also several connecting rooms designed to accommodate families or groups travelling together.
With a focus on international meals, the hotel's in-house restaurant offers tempting choices for breakfast. For those wishing to eat out, there are a variety of dining options in the local area.
Hilton Mexico City Airport is within walking distance of Terminal Aerea Metro Station, connecting guests with the surrounding area. Mexico City Metropolitan Cathedral, Zocalo and Paseo de la Reforma can be easily reached by car.
Latest deals for Hilton Mexico City Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Mexico City Airport
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Bathrobe
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Health and safety
- Daily housekeeping
Family friendly
- Babysitting or child care
Reviews of Hilton Mexico City Airport
7.5
Good
2407 verified ratings
Wonderful
749
Very good
418
Good
385
Okay
237
Fair
250
Mediocre
127
Poor
241
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to the airport and shuttle services. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues such as foul smells, dirty rugs, and understaffed restaurant services. Additionally, some guests faced problems with payment processing and amenities not being available.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
892 reviews
6.8 out of 10
7 reviews
All reviews
Cons (-) Bill was supposed to be posted on line, but wasn't. I asked for a receipt but didn't get a print out.
Pros (+) Location, shuttle transportation, and staff
Cons (-) Room had a foul smell. Our friends had roaches in their bathroom. It felt like it was a really old building.
Cons (-) I didn't like that they would take my US dollars.. I stayed at the airport hotel for a long layover, but they wouldn't accept my dollars.. I mean Hilton is Worldwide, and in other hiltons in South America take dollars. So I had to go out and change my dollars to Mexican pesos All the while having my 2 toddlers waiting. And it was midnight. Anyways, take pesos if you're going to this hotel, because...
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Pros (+) I stayed one night because I had to take an early morning flight. No complaints at all, but I could not test the breakfast. The only thing which did not work was the power outlet at the desk to supply laptop etc, so I had to use another one which was okay. Cleaning was okay also in the bathroom. I booked it thru the internet, even I could have just stepping in, which may have been much more expens...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel's location within Terminal 1 of the airport offers unbeatable convenience for travelers in transit, with easy access to the airport and nearby attractions.
What can I expect from the hotel's shuttle service?
The hotel's shuttle service is efficient and incredibly helpful, ensuring a hassle-free transfer to the airport for your next flight, adding a significant layer of comfort and ease to your travel experience.
How are the hotel staff and customer service?
The staff, particularly at the front desk, are remarkably attentive, professional, and courteous, making guests feel welcomed and well-cared for throughout their stay.
What practical amenities does the hotel offer for guests?
The hotel provides a 24-hour business center, express check-in and check-out, a car rental desk, and a variety of dining options in the local area, ensuring convenience and comfort for guests.
What are the common concerns about the hotel's cleanliness and maintenance?
Some guests have mentioned concerns about the cleanliness of the rooms, including old towels, dirty bathrooms, and the need for renovations to improve the overall experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street
Several guests mentioned that rooms facing the street can be noisy, so consider requesting a room away from the street to ensure a quieter stay.
Take Advantage of the Free Airport Shuttle
Guests appreciated the convenience of the free airport shuttle, especially for early morning flights, so be sure to utilize this service for a hassle-free transfer.
Request Room Essentials
Some guests noted that amenities like towels, coffee, and cups were not readily available in the rooms, so consider requesting these essentials upon check-in to avoid any inconvenience.
Check the Room Temperature
A few guests mentioned issues with room temperature control, so it's advisable to check the thermostat upon arrival to ensure a comfortable room temperature.
Be Mindful of Noise
Several guests highlighted noise disturbances from the airport and hallway, so consider bringing earplugs or requesting a room with better noise isolation for a more peaceful stay.
Confirm Room Details
Some guests experienced discrepancies between the room they booked and the one they received, so it's recommended to confirm room details and preferences during the check-in process.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Mexico City Metropolitan Cathedral and Paseo de la Reforma for convenient sightseeing during your stay.
Consider Early Check-in
If arriving early, be aware that there may be an additional fee for early check-in, as mentioned by some guests, so it's advisable to inquire about this in advance.
Address Any Room Issues Promptly
In case of any cleanliness or maintenance issues in the room, guests recommended addressing them with the staff promptly to ensure a comfortable stay.
Utilize the Hotel's Location for Layovers
For layovers or early flights, the hotel's location within the airport was highly praised by guests, making it a convenient choice for transit stays.
Location
International Mexico City Airport, 15620 Mexico City, Mexico City Federal District
What's nearby
- Foro Sol Autodrome2.4 mi
- Autodromo Hermanos Rodriguez2.4 mi
- National Palace3.2 mi
- Catedral Metropolitana de la Ciudad de México3.4 mi
- Plaza de la Constitucion3.4 mi
- Plaza Garibaldi3.8 mi
- Paseo de la Reforma4.1 mi
- Museo de Arte Popular4.2 mi
- Zona Rosa5.4 mi
- El Ángel de la Independencia5.6 mi
- The St. Regis Mexico City5.9 mi
- World Trade Center Mexico City6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Mexico City Airport
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $235 |
Average price (weekend night) | $251 |
When to book a room at Hilton Mexico City Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Mexico City Airport
FAQs when booking at Hilton Mexico City Airport
Nearby hotels and places to stay
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See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 6.8 |
|---|---|
Distance to city center | 4.9 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 0.6 mi |
Everything you need to know for your stay in Mexico City
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