Guest reviews
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All Reviews
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Solo
Overall Rating
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9.2 "Terrific location."10.0 "
Good access to the airport , said 100%." 9.3 "93%liked the proximity to shopping ." -
8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 9.8 "98% thought theservice was very professional ." 7.8 "78% said thereception staff was great ." 8.6 "86% werehappy with the shuttle service ." -
7.7 "Good breakfast."
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6.9 "Bar is ok."
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5.2 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." 5.4 "Only 54% thought theshower was ok ." -
4.6 "Internet is poor."
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4.2 "Value below average."4.6 "54% said the
breakfast was too expensive ." -
2.6 "Horrible vibe."1.5 "85%
criticized the unstylish hotel ." 2.7 "For 73%, thelobby entrance was sub-standard ." 0.5 "95%criticized the plain hotel ." 3.6 "64%didn't like the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."10.0 "
Good access to the airport , said 100%." -
8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 8.8 "88% werehappy with the shuttle service ." -
7.5 "Good breakfast."
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5.4 "Rooms are ok."
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5.3 "Average comfort."
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4.5 "Value below average."
Overall Rating
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9.0 "Terrific location."10.0 "
Good access to the airport , said 100%." -
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
5.0 "Rooms are ok."5.8 "Only 58% said
rooms were clean enough ." -
4.2 "Value below average."
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2.5 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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9.1 "Terrific location."
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
5.4 "Rooms are ok."
Overall Rating
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9.0 "Terrific location."
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8.6 "Great service."9.4 "94% found the
staff to be very friendly ." 8.2 "82% werehappy with the shuttle service ." -
7.6 "Good breakfast."
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7.3 "Tasty food."
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5.4 "Rooms are ok."
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5.2 "Internet is average."
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4.0 "Value below average."
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2.7 "Horrible vibe."1.6 "84%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.4review from
Location, shuttle transportation, and staff Room had a foul smell. Our friends had roaches in their bathroom. It felt like it was a really old building.
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6.2review from
I didn't like that they would take my US dollars.. I stayed at the airport hotel for a long layover, but they wouldn't accept my dollars.. I mean Hilton is Worldwide, and in other hiltons in South America take dollars. So I had to go out and change my dollars to Mexican pesos All the while having my 2 toddlers waiting. And it was midnight. Anyways, take pesos if you're going to this hotel, because even room service only takes pesos.
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9.7review from
I stayed one night because I had to take an early morning flight. No complaints at all, but I could not test the breakfast. The only thing which did not work was the power outlet at the desk to supply laptop etc, so I had to use another one which was okay. Cleaning was okay also in the bathroom. I booked it thru the internet, even I could have just stepping in, which may have been much more expensive. So I paid US $ 175 incl. taxes which was accetpable. Courtyard hat the same price, online booked.
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4.3review from
location at terminal is very good old, shabby room, dirty worn-out bathroom
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6.3review from
Ideal for stay whilst waiting for ongoing flights
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7.7review from
Convenience
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5.7review from
the staff are very helpful and polite house keeping was a bit slack. We went out and arrived back room on 2nd day at 7.30pm and the room was not yet made! we called house keeping to make the room and went out for dinner. When we got back, there was no replacement of tea/milk set nor stationary and the contact lens solution on the sink disappeared. We tried to launch a complaint but the staff in general could not understand English very well and we were not able to recover the contact lens solution, which was very inconvenient because we could not get the same brand in a foreign country. We did not know whether the cleaning lady took it or threw it away by mistake. In either case, it was intolerable.
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6.3review from
It is well located in Terminal 1 (close to check in for KLM, Lufthansa etc.). They offer free wifi and the bed was huge.
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5.7review from
location room too small
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6.4review from
the easy access in the airport and the quietness even near an airport. the dryness in the room.it lacks of humidity.
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6.6review from
It is very convenient to stay at this hotel when your arrival at the airport is late or if you only stay for a few days. The metro is nearby and brings you everywhere in town in a reasonable short time. Also the bus station (for the pyramids) is at 10 minutes by metro. Although the hotel is situated in the middle of the airport, we had two excellent nights. To reduce outside noise to the minimum, our room looked out on a kind of winter garden, with its own transparent roof for daylight. Staff is very friendly and efficient. Breakfast is super.
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7.7review from
Convenience
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6.6review from
It is very convenient to stay at this hotel when your arrival at the airport is late or if you only stay for a few days. The metro is nearby and brings you everywhere in town in a reasonable short time. Also the bus station (for the pyramids) is at 10 minutes by metro. Although the hotel is situated in the middle of the airport, we had two excellent nights. To reduce outside noise to the minimum, our room looked out on a kind of winter garden, with its own transparent roof for daylight. Staff is very friendly and efficient. Breakfast is super.
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5.4review from
Location, shuttle transportation, and staff Room had a foul smell. Our friends had roaches in their bathroom. It felt like it was a really old building.
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6.2review from
I didn't like that they would take my US dollars.. I stayed at the airport hotel for a long layover, but they wouldn't accept my dollars.. I mean Hilton is Worldwide, and in other hiltons in South America take dollars. So I had to go out and change my dollars to Mexican pesos All the while having my 2 toddlers waiting. And it was midnight. Anyways, take pesos if you're going to this hotel, because even room service only takes pesos.
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4.3review from
location at terminal is very good old, shabby room, dirty worn-out bathroom
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6.3review from
Ideal for stay whilst waiting for ongoing flights
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5.7review from
the staff are very helpful and polite house keeping was a bit slack. We went out and arrived back room on 2nd day at 7.30pm and the room was not yet made! we called house keeping to make the room and went out for dinner. When we got back, there was no replacement of tea/milk set nor stationary and the contact lens solution on the sink disappeared. We tried to launch a complaint but the staff in general could not understand English very well and we were not able to recover the contact lens solution, which was very inconvenient because we could not get the same brand in a foreign country. We did not know whether the cleaning lady took it or threw it away by mistake. In either case, it was intolerable.
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6.3review from
It is well located in Terminal 1 (close to check in for KLM, Lufthansa etc.). They offer free wifi and the bed was huge.
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5.7review from
location room too small
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6.4review from
the easy access in the airport and the quietness even near an airport. the dryness in the room.it lacks of humidity.
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