Someone going got stolen from my room
4 stars
Courtyard by Marriott Mexico City Airport
Sinaloa 31, Penon de los Banos, 15520 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 554 631 4000Photos of Courtyard by Marriott Mexico City Airport
Overview
Connected to and just walking distance from Terminal 1 of the Benito Juarez International Airport, the Courtyard by Marriott Mexico City Airport Hotel makes it easy for travelers to find comfortable accommodations. Valet parking is available on-site along with 24-hour shuttle services from Terminal 2 of the airport.
The hotel's welcoming setting offers spacious air-conditioned rooms with complimentary Wi-Fi service, workstations, mini refrigerators, sofas, flatscreen TVs, cable, and in-room safes. Guests can even choose a suite for additional space that also features a living room.
Ideal for families, couples and business travelers, the Courtyard by Marriott Mexico City Airport Hotel has a fitness center that comes with free weights, treadmills, ellipticals, and more. It has laundry and room services, as well as daily housekeeping. This hotel features a business center, as well as over 5,700 square feet of event space that offers AV equipment and LCD projectors. It's ideal for hosting meetings, conventions, and wedding receptions.
Guests can enjoy breakfast, lunch or dinner at the Centro Restaurant located in the Courtyard by Marriott Mexico City Airport Hotel. It serves up international and local fare. There are also nearby options for dining out like El Cardenal and Hacienda de Jamaica.
The hotel is conveniently close to attractions like the Venustiano Carranza, the Sports Palace Dome, Foro Sol, and Autodromo Hermanos Rodriguez. Guests can visit the Chapultepec Park, the Rufino Tamayo Museum, and the Chapultepec Castle. A local golf course and spa center will also add to the Courtyard by Marriott Mexico City Airport Hotel experience.
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Amenities at Courtyard by Marriott Mexico City Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free airport shuttle
- Shuttle service (free)
- Business center
Dining
- Grocery deliveries
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Storage available
Parking and transportation
- Shuttle service (free)
- EV charging station
- Parking
- Free airport shuttle
- Valet parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Workspace
- Desk
Fitness
- Fitness center
Reviews of Courtyard by Marriott Mexico City Airport
8.6
Very good
2649 verified ratings
Wonderful
1588
Very good
481
Good
273
Okay
102
Fair
82
Mediocre
47
Poor
76
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near the airport and the friendly service provided by the staff. The cleanliness of the rooms is also highlighted positively. However, there are concerns regarding the value for price, with some guests feeling the rates are too high and the breakfast quality has declined. Additionally, some guests mentioned issues with parking and the surrounding neighborhood.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
187 reviews
8 out of 10
8 reviews
All reviews
Somebody entered my room while I was sleeping, fortunately I had the door stopper on, otherwise they would have entered the room. I felt very insecure and couldn't go back to sleep before and after a long flight. I called to complain (it takes forever for receptionist to answer the phone) and they said "we are sorry". In addition to that, my room was pre-paid and they were charging my CC again. Up...
Read more
Pros (+) N/a
Cons (-) Nothing
Pros (+) Excellent facility convenient to airport. Great staff speaks English. Clean, quiet rooms. Good breakfast buffet.
Cons (-) Can’t think of anything
Pros (+) Bad bed worst breakfast
Cons (-) Does not deserve to belong to bonvoy
Pros (+) Always a great experience-great staff-beautiful rooms
Cons (-) Breakfast buffet was not as in past-we commented this to front desk who refunded our credit card-had supervisor call us to find out how they should improve-very professional!!! I’ll
Pros (+) The location to the airport.
Cons (-) The price was way to high and they dont have parking for guest wich was a big problem the nighboorhood is not a good one to park on the street..
Pros (+) Clean, easy, friendly staff. Not much to say
Cons (-) Nothing. I only was there for a total of 5 hours, but based on that brief experience I would recommend it.
Pros (+) Very goo option to dinner and coffee
Cons (-) The front desk was resistant to cancel internet package contract by mistake.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers spacious air-conditioned rooms with complimentary Wi-Fi service, workstations, mini refrigerators, sofas, flatscreen TVs, cable, and in-room safes. Guests can even choose a suite for additional space that also features a living room. The fitness center comes with free weights, treadmills, ellipticals, and more. Additionally, the hotel features a business center and over 5,700 square feet of event space that offers AV equipment and LCD projectors, ideal for hosting meetings, conventions, and wedding receptions.
What can guests expect from the hotel's dining options?
Guests can enjoy breakfast, lunch, or dinner at the Centro Restaurant located in the hotel, serving up international and local fare. There are also nearby options for dining out like El Cardenal and Hacienda de Jamaica.
What practical information should guests know about parking?
Valet parking is available on-site, and there is also free airport shuttle service. Additionally, the hotel offers shuttle services and has an EV charging station.
What are guests saying about the hotel's cleanliness and customer service?
Guests have praised the hotel for its excellent service and friendly staff. Some have also highlighted the spacious and comfortable rooms, while others have mentioned the hotel's cleanliness and modern decor.
When is the best time to visit the hotel?
The hotel experiences low season in December and high season in August. Guests can plan their visits accordingly based on their preferences and travel schedules.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel offers a 24-hour shuttle service from Terminal 2 of the airport, making it convenient for guests to access the hotel without hassle.
Consider Nearby Dining Options
While the hotel has its Centro Restaurant, guests also recommended exploring nearby dining options like El Cardenal and Hacienda de Jamaica for a diverse culinary experience.
Utilize the Fitness Center
The hotel's fitness center is well-equipped with free weights, treadmills, and ellipticals, providing a convenient option for guests to stay active during their stay.
Check Room Amenities
Some guests noted that the hotel charges for drinking water and breakfast, even when it was supposed to be included. It's advisable to clarify these details upon booking to avoid any surprises.
Be Mindful of Noise Levels
A few guests mentioned that there were some noise disturbances from the corridor or the fire alarm. Requesting a room away from potential noise sources could enhance the stay experience.
Explore Nearby Attractions
The hotel's proximity to attractions like the Venustiano Carranza, the Sports Palace Dome, and the Chapultepec Park makes it an ideal base for exploring the city's landmarks.
Consider Alternative Dining Options
While the Centro Restaurant serves international and local fare, some guests found the food disappointing and recommended exploring dining options within the airport for more variety.
Take Advantage of Event Spaces
The hotel offers over 5,700 square feet of event space, making it suitable for hosting meetings, conventions, and wedding receptions. Guests with such needs may find this feature beneficial.
Clarify Room Service Charges
Some guests expressed dissatisfaction with the room service, citing slow service and forgotten orders. It's advisable to confirm any additional charges and service expectations when using room service.
Location
Sinaloa 31, Penon de los Banos, 15520 Mexico City, Mexico City Federal District
What's nearby
- Foro Sol Autodrome2.4 mi
- Autodromo Hermanos Rodriguez2.4 mi
- National Palace3.2 mi
- Catedral Metropolitana de la Ciudad de México3.3 mi
- Plaza de la Constitucion3.3 mi
- Plaza Garibaldi3.7 mi
- Paseo de la Reforma4 mi
- Museo de Arte Popular4.2 mi
- Zona Rosa5.4 mi
- El Ángel de la Independencia5.6 mi
- The St. Regis Mexico City5.9 mi
- World Trade Center Mexico City6.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Mexico City Airport
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $189 |
Average price (weekend night) | $176 |
When to book a room at Courtyard by Marriott Mexico City Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Courtyard by Marriott Mexico City Airport
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 0.7 mi |