Accessibility and suitability
Basics
Services and conveniences
Dining
General
Bathroom
Media and entertainment
Parking and transportation
Laundry
Workspace
Family friendly
Bedroom
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is well-located, with easy access to nice local restaurants and tourist attractions. Staff, particularly the bellboys, are very friendly.
How are the hotel's rooms and cleanliness?
The rooms are nice and clean, and the staff is friendly and attentive. The location is perfectly suited for visiting Reforma Avenue.
What are the hotel's dining options like?
Breakfast and lunch at the hotel are excellent. The hotel restaurant is very good, and there are many lovely local places to explore nearby.
Is the hotel suitable for families?
My family (myself and my 2 children aged 12 and 15) were really comfortable at Laila Hotel. Our room was good size, impeccably clean, and there were lots of staff who were really attentive when asked questions.
What are the hotel's amenities like?
The hotel offers a fitness center, and the bedding and towels are kept fresh. The staff is very nice and helpful, and the hotel is very clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it a perfect hub for exploring the city, with easy access to local restaurants and tourist attractions.
Consider Noise Levels
Some guests noted that the hotel can be noisy at times, so if you're a light sleeper, it may be beneficial to request a quieter room or bring earplugs.
Explore Nearby Dining Options
The hotel is surrounded by a variety of great restaurants and cafes, providing plenty of dining choices within walking distance.
Check Room Amenities
While many guests found the rooms comfortable and clean, some mentioned issues with the air conditioning and the need for thicker blankets, so it's advisable to check these amenities upon arrival.
Be Mindful of Breakfast Options
Feedback on the breakfast varied, with some guests praising it while others found it lacking in variety. Consider exploring nearby breakfast options if the hotel's offerings don't meet your preferences.
Inquire About Room Upgrades
If you're looking for a more spacious room, consider inquiring about potential upgrades, as some guests found the standard rooms to be compact.
Utilize the Concierge Service
The hotel offers a concierge service, which can be helpful for arranging transportation, tours, and providing local recommendations.
Consider Accessibility Needs
The hotel offers increased accessibility features, including wheelchair-accessible rooms and facilities, making it a suitable choice for guests with specific mobility requirements.
Check for Special Offers
Some guests mentioned that the hotel overcharged or had issues with additional charges, so it's advisable to clarify all costs and potential deposits during the booking process.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | October |
Average price (weeknight) | $87 |
Average price (weekend night) | $103 |
Value for money | 8.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 6.6 mi |