Pros (+) Hubication
Cons (-) Hubication and cleaness
3 stars
Porto Novo Hotel & Suites
Viaducto Miguel Aleman 645, 03000 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 638 0576Photos of Porto Novo Hotel & Suites
Overview
Mexico City hotel in Benito Juarez with a 24-hour front desk and a restaurant Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities. Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Amenities at Porto Novo Hotel & Suites
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Hairdryer
- 24hr front desk
- Hot tub
Services and conveniences
- Room service
- Business center
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Increased accessibility
- Elevator
Pool and spa
- Hot tub
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
Dining
- Bar/Lounge
Health and safety
- Daily housekeeping
Reviews of Porto Novo Hotel & Suites
6.7
Okay
351 verified ratings
Wonderful
68
Very good
48
Good
80
Okay
36
Fair
56
Mediocre
20
Poor
43
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the staff service, describing it as rude and unhelpful. Many reviews highlight issues with cleanliness and comfort, while the location of the hotel received praise for its convenience. Overall, the hotel has potential but requires improvements in service and amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
38 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness and hygiene?
The hotel is known for its clean and hygienic rooms, with daily housekeeping and enhanced cleaning measures in place.
Are there any concerns about the hotel's staff and customer service?
Some guests mentioned that the staff was not friendly and helpful, and that the lobby closes early for safety reasons. However, others praised the wonderful and helpful staff.
What are the common complaints about the beds and pillows?
Several guests found the beds and pillows too firm and uncomfortable, leading to neck and back pain. Some also mentioned the lack of proper comforters and bottled water in the rooms.
Is the hotel's location convenient and what are the nearby attractions?
The hotel is nicely located, and guests appreciated the proximity to various attractions such as El Ángel de la Independencia, Museo de Arte Moderno, and Chapultepec Castle.
What are the dining options available at the hotel?
The hotel offers a restaurant and bar/lounge, although some guests noted that the restaurant closes early on certain days due to the pandemic.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Bringing Mosquito Repellent
Some guests reported encountering mosquitoes when leaving windows open, so it may be wise to bring repellent.
Opt for a Room with a Fridge
Several guests were disappointed by the lack of a mini fridge in their rooms, so consider requesting a room with this amenity if needed.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as El Ángel de la Independencia and Chapultepec Castle, making it a great base for sightseeing.
Request a Room Away from Freeway Noise
While the hotel is close to the freeway, some guests found it surprisingly quiet, but if you're sensitive to noise, consider requesting a room away from the freeway side.
Be Mindful of Check-in Times
Some guests mentioned that the lobby closes early, so if you plan to arrive late, it's advisable to inform the hotel in advance or ensure timely check-in.
Bring Your Own Water
A few guests were disappointed by the lack of complimentary bottled water in the rooms, so consider bringing your own to avoid inconvenience.
Consider Upgrading to a Jacuzzi Room
Guests found the spa rooms to be of good value, and some mentioned that the jacuzzi rooms had a nice layout, making it worth considering for a more luxurious stay.
Check Room Amenities
Some guests were disappointed by the lack of certain amenities like water bottles and proper comforters, so it's advisable to check the room amenities before booking.
Take Advantage of Nearby Metro
The hotel is within walking distance to the subway/metro, providing convenient access to explore the city.
Be Prepared for Firm Beds
A few guests found the beds and pillows to be too firm, so if you prefer softer bedding, it's something to be mindful of during your stay.
Location
Viaducto Miguel Aleman 645, 03000 Mexico City, Mexico City Federal District
What's nearby
- World Trade Center Mexico City1.2 mi
- Zona Rosa1.6 mi
- El Ángel de la Independencia1.7 mi
- The St. Regis Mexico City1.8 mi
- Museo de Arte Popular2.3 mi
- Chapultepec Forest2.3 mi
- Plaza de la Constitucion2.7 mi
- Paseo de la Reforma2.7 mi
- National Palace2.7 mi
- Catedral Metropolitana de la Ciudad de México2.8 mi
- Plaza Garibaldi2.9 mi
- Foro Sol Autodrome4.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Porto Novo Hotel & Suites
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $45 |
Average price (weekend night) | $58 |
When to book a room at Porto Novo Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Porto Novo Hotel & Suites
FAQs when booking at Porto Novo Hotel & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 10.0 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 6.1 mi |
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