Porto Novo Hotel & Suites

The hotel is known for its clean and hygienic rooms, with daily housekeeping and enhanced cleaning measures in place.

Some guests mentioned that the staff was not friendly and helpful, and that the lobby closes early for safety reasons. However, others praised the wonderful and helpful staff.

Several guests found the beds and pillows too firm and uncomfortable, leading to neck and back pain. Some also mentioned the lack of proper comforters and bottled water in the rooms.

The hotel is nicely located, and guests appreciated the proximity to various attractions such as El Ángel de la Independencia, Museo de Arte Moderno, and Chapultepec Castle.

The hotel offers a restaurant and bar/lounge, although some guests noted that the restaurant closes early on certain days due to the pandemic.

Some guests reported encountering mosquitoes when leaving windows open, so it may be wise to bring repellent.

Several guests were disappointed by the lack of a mini fridge in their rooms, so consider requesting a room with this amenity if needed.

The hotel is conveniently located near several attractions such as El Ángel de la Independencia and Chapultepec Castle, making it a great base for sightseeing.

While the hotel is close to the freeway, some guests found it surprisingly quiet, but if you're sensitive to noise, consider requesting a room away from the freeway side.

Some guests mentioned that the lobby closes early, so if you plan to arrive late, it's advisable to inform the hotel in advance or ensure timely check-in.

A few guests were disappointed by the lack of complimentary bottled water in the rooms, so consider bringing your own to avoid inconvenience.

Guests found the spa rooms to be of good value, and some mentioned that the jacuzzi rooms had a nice layout, making it worth considering for a more luxurious stay.

Some guests were disappointed by the lack of certain amenities like water bottles and proper comforters, so it's advisable to check the room amenities before booking.

The hotel is within walking distance to the subway/metro, providing convenient access to explore the city.

A few guests found the beds and pillows to be too firm, so if you prefer softer bedding, it's something to be mindful of during your stay.