excellent staff. very clean. nice breakfast buffet for $14/person. wonderful location
no noise cancellation.
Stay away from this place
I've stayed in hotels for the past 25 years. This was one of my worst experience. My room had 2 queen sized beds and it was the smallest room I've ever seen. After fitting 2 queen beds there was no space left to even walk. Smallest side tables which can not be used for anything. Small closet, the doors of which won't open. Miniscule bathroom. They charge $10 resort fee per day which includes towels and beech chairs. When I asked for extra towels, the front desk lady sternly mentioned "you have already taken 4 (when I had taken only 2 and wanted 2 more) and refused to give anymore). Jose at The front desk was very helpful and always smiling otherwise this is a rip off. No pool, awful drinks and nothing else I would recommend. Stay away from this place. I had horrible experience. Hope you don't!!!
Nice rooms, great staff
They made us pay a resort fee per night that was not optional. Unfortunately it rained our entire trip, so we could not use the beach chairs or towels, but I was still charged anyway. ALSO. There is no pool. It is very misleading because it stated there was, but it is not built yet.
Nicely Decorated Good Location
Was on floor 3 and could always hear the people moving around upstairs. They didn't clean the bathrooms too well... Let us without toilet paper for a day.
Great decor and location. Staff was very friendly and helpful.
Rooms were on the small side and the bathroom was tiny.
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Room Mate Lord Balfour
Based on 1,542 reviews
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