Located in Miami Beach (South Beach), San Juan Hotel is minutes from New World Symphony Park and The Fillmore Miami. This hotel is within close proximity of Anchor Shops and New World Symphony Campus.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and complimentary toiletries.
Rec, Spa, Premium Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and tour/ticket assistance.
Grab a bite from a grocery/convenience store serving guests of San Juan Hotel.
Business, Other Amenities
Featured amenities include a business center, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
I was at a conference and didn't check out on time. The concierge Claudio from the beginning spoke to me almost yelling in an absolutely disrespectful tone "como se me ocurria salir a esta hora 3pm"This essentially translates to "What are you thinking checking out at this time?"When I told him I did not know that checkout was at 11am he simply freaked out and answered"This information was in the paper you signed when you checked in Don't you know how to read? Because I always read what I sign I don't know if you do but I do read what I sign!"I was simply baffled with his behavior. Then he printed out my receipt .I then reviewed my credit card number. I don't know what went through this Claudio guy's mind but he freaked out and started to yell at me again "but what are you doing?The charge is already done!You are going to give me your Credit Card again and I don't need it cause the charge is already done!"I asked him what his problem was?At that point I just wanted to get out of that crazy hotel as fast as possible and as soon as I turned my head I heard this Claudio guy saying to the woman that was by his side and witnessed everything "This #@$ is crazy!"This behavior is inexcusable! Customers like me pay the salary of bullies like this Claudio guy.People like this shouldn't be working in the service or hospitality industry.Sadly I must leave a terrible review,Prior to this checkout debacle I received exceptional respectful and kind attention from all the other staff.