Guest reviews
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Overall Rating
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9.2 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.6 "96%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.1 "91%liked the proximity to sightseeing ." 9.2 "Easily accessible by car , said 92%." 10.0 "City centre within easy reach , said 100%." -
8.9 "Pool is good."7.2 "
Clean pool , said 72%." -
7.8 "Good service."8.9 "89% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 7.9 "Lovely pool/beach service , according to 79%." -
7.2 "Good amenities."9.1 "91% found the
grounds to be nice ." 7.1 "71%enjoyed the lobby entrance ." 9.5 "95% thought thearchitecture was beautiful ." 8.6 "86%loved the terrace ." -
5.4 "Rooms are ok."5.9 "Only 59% thought the
furniture was functional ." 5.5 "Only 55% thought theair conditioning was adequate ." 6.7 "67% said theview was so-so ." -
5.2 "Internet is average."5.1 "51% thought the
wifi quality was ok ." -
5.1 "Average comfort."5.5 "Only 55% thought the
air conditioning was adequate ." -
4.0 "Breakfast is below average."2.2 "78% said the
breakfast was too expensive ."
Overall Rating
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8.8 "Pool is good."7.4 "
Clean pool , said 74%." -
8.7 "Location is great."10.0 "100%
appreciated the closeness to the beach ." 9.5 "95%liked the proximity to shopping ." 8.6 "86%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.0 "Great service."8.9 "89% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
7.7 "Good bar."
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7.3 "Good amenities."8.9 "89% found the
grounds to be nice ." 9.5 "95% thought thearchitecture was beautiful ." -
5.6 "Internet is average."5.3 "53% thought the
wifi quality was ok ." -
5.0 "Rooms are ok."4.3 "57% said
rooms were small ." 4.1 "59%complained about the bathroom ." 1.9 "81% thought they werepoorly maintained ." 2.5 "75%criticized the small bathroom ." 1.8 "For 82%, therooms looked old ." -
4.1 "Breakfast is below average."2.2 "78% said the
breakfast was too expensive ."
Overall Rating
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9.1 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.7 "97%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.7 "Pool is good."7.3 "
Clean pool , said 73%." -
7.9 "Good service."8.9 "89% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." -
7.0 "Good amenities."6.5 "65% thought the
building was acceptable ." 6.8 "68% considered thelobby entrance to be so-so ." -
5.5 "Internet is average."5.7 "57% thought the
wifi quality was ok ." -
5.4 "Rooms are ok."6.0 "Only 60% thought the
furniture was functional ." -
4.4 "Value below average."2.3 "77% said the
breakfast was too expensive ." -
4.0 "Breakfast is below average."2.3 "77% said the
breakfast was too expensive ."
Overall Rating
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9.3 "Terrific location."
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7.7 "Good service."8.7 "87% found the
staff to be very friendly ." -
7.3 "Good amenities."
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6.9 "Vibe was decent."
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5.5 "Rooms are ok."
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5.1 "Average comfort."
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4.8 "Value below average."
Overall Rating
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9.3 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
9.0 "Excellent pool."
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7.9 "Good service."9.1 "91% found the
staff to be very friendly ." -
7.4 "Good amenities."
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5.4 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." -
4.9 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
Location for the price was unbeatable. Free cabanas at the pool on a first come first serve basis. Staff was the most genuinely friendly out of any hotel we've ever stayed at in Miami. Bartenders were great and the breakfast was awesome. The hall is our new go to spot! We were in a room near the lobby our first night. It was relentlessly loud and the ac was not manual and was stuck at 78. BUT! We were moved to a new room with no hesitation when we asked.
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9.7review from
Clean, in the middle of south beach, staff is courteous and responsive (in particular Omar), many extras on site. Even in the newly renovated building, few rooms have good views (a common south beach problem), but they do not smell like mildew as ones in the older hotel do. Silicone swimming earplugs make the noise go away from from hallway parties, door slamming, roadway, bar, stairway; that applies to noise from all South Beach hotels. Bathrooms do not have exhaust fans to clear up steam or smell, however the air conditioning clears up humidity pretty well.
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7.4review from
The hotel was centrally located and we were able to walk everywhere! The outdoor pool and bar area was great and the cabana boy Justin on the beach was awesome. The daily staff at the hotel was very friendly and accommodating. The bellboys were great as well. The manager Patrick has the worst attitude I have ever experienced from a hospitality manager. Like most young people in south beach we came to party and had 4 girls in a room in a hotel with thin walls so naturally we received a noise complaint at 4am the staff contacted us and we respectfully did our best to bring down our noise level. However the next morning at 10am Patrick called the room and demanded that we quiet down (4 girls talking in a room getting ready for the beach) I advised that we were not making excessive noise. Patrick became angry and argumentative began to chastise me as if I was a child and threatened that if a guest asked for a refund them he will be charging my card for their room! At that point I went to the front desk and talked to Patrick face about his level of disrespect to a patron. We were on the first floor near The lobby which was simply a noisy area in general. In my opinion Patrick appeared to hold prejudices against us as four black females clearly not knowing that there was a lawyer, therapist, government investigator and Fortune 500 company manager staying in the room. The other staff was great, but Patrick's behavior will keep me from staying at this hotel in the future!
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4.8review from
Easy walk to the beach with affordable umbrella rentals. Sunny's is a great bar, with friendly bartenders and great punch. Our room's wooden floors were cracked and missing in some places, causing my travel companion to cut his foot and get a splinter. There were long lines at check-in and check-out, as well as at the beach to get your chairs and umbrellas. The staff was not attentive or helpful—I asked for matches, they didn't have any and just shrugged their shoulders. They would not allow us to reheat our food in their microwave, even though my travel companion observes strict dietary laws that their facilities could not accommodate. The manager said she would provide us drink vouchers as an apology, but never followed through with that. Any time I approached the front desk, the staff member was on their personal cell phone. Overall, the hotel could use a renovation and more professional staff.
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8.5review from
Loved the front desk staff- super helpful, amazing recommendations, the continental breakfast is awesome, the location is sweet- perfect if u are looking for less noise from ocean but just as convenient to get to beach (one block walk and boom), room was cute, spacious enough for not spending time! The price we paid was half of what others are on the strip and my opinion is to just as nice and if not nicer to stay at the hall. We would stay here again and we have stayed in three other Art Deco spots and this is the first time we have said that!!! The toilet/bathroom could be cleaner- smells like used portalet. and the walls are thin. We had good neighbors 4/5 nights- the one night we didn't the hotel was super applogetic but just know the walls are thin!
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10.0review from
The staff was - to a person - outstanding; friendly, accommodating, helpful. From the moment we arrived Kevin set the tone from the front desk and our entire week's stay was really great!
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3.6review from
localization cleaning of the hotel
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6.0review from
good location,silence,close to the beach,i would stay there again no parking space, but generally hotel needs little renovation...
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2.8review from
Location The bed sheets were too old, worn out and not clean. The bathroom could have been cleaner. The inventory in the room was in general too old and outdated. More focus on cleanliness would definitely help improve one's impression.
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4.4review from
Location is perfect I had a no smoking room which stunk of smoke, and had cig burns on the top blanket
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6.0review from
El sitio con la construcion, es bonita yes cerca de todo lo importante en miami beache
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9.1review from
Location for the price was unbeatable. Free cabanas at the pool on a first come first serve basis. Staff was the most genuinely friendly out of any hotel we've ever stayed at in Miami. Bartenders were great and the breakfast was awesome. The hall is our new go to spot! We were in a room near the lobby our first night. It was relentlessly loud and the ac was not manual and was stuck at 78. BUT! We were moved to a new room with no hesitation when we asked.
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9.7review from
Clean, in the middle of south beach, staff is courteous and responsive (in particular Omar), many extras on site. Even in the newly renovated building, few rooms have good views (a common south beach problem), but they do not smell like mildew as ones in the older hotel do. Silicone swimming earplugs make the noise go away from from hallway parties, door slamming, roadway, bar, stairway; that applies to noise from all South Beach hotels. Bathrooms do not have exhaust fans to clear up steam or smell, however the air conditioning clears up humidity pretty well.
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8.5review from
Loved the front desk staff- super helpful, amazing recommendations, the continental breakfast is awesome, the location is sweet- perfect if u are looking for less noise from ocean but just as convenient to get to beach (one block walk and boom), room was cute, spacious enough for not spending time! The price we paid was half of what others are on the strip and my opinion is to just as nice and if not nicer to stay at the hall. We would stay here again and we have stayed in three other Art Deco spots and this is the first time we have said that!!! The toilet/bathroom could be cleaner- smells like used portalet. and the walls are thin. We had good neighbors 4/5 nights- the one night we didn't the hotel was super applogetic but just know the walls are thin!
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10.0review from
The staff was - to a person - outstanding; friendly, accommodating, helpful. From the moment we arrived Kevin set the tone from the front desk and our entire week's stay was really great!
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4.8review from
Easy walk to the beach with affordable umbrella rentals. Sunny's is a great bar, with friendly bartenders and great punch. Our room's wooden floors were cracked and missing in some places, causing my travel companion to cut his foot and get a splinter. There were long lines at check-in and check-out, as well as at the beach to get your chairs and umbrellas. The staff was not attentive or helpful—I asked for matches, they didn't have any and just shrugged their shoulders. They would not allow us to reheat our food in their microwave, even though my travel companion observes strict dietary laws that their facilities could not accommodate. The manager said she would provide us drink vouchers as an apology, but never followed through with that. Any time I approached the front desk, the staff member was on their personal cell phone. Overall, the hotel could use a renovation and more professional staff.
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3.6review from
localization cleaning of the hotel
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6.0review from
good location,silence,close to the beach,i would stay there again no parking space, but generally hotel needs little renovation...
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2.8review from
Location The bed sheets were too old, worn out and not clean. The bathroom could have been cleaner. The inventory in the room was in general too old and outdated. More focus on cleanliness would definitely help improve one's impression.
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4.4review from
Location is perfect I had a no smoking room which stunk of smoke, and had cig burns on the top blanket
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6.0review from
El sitio con la construcion, es bonita yes cerca de todo lo importante en miami beache
