The only complaint I have was the restaurant was closed when we arrived at the hotel (11:30pm).
4 stars
Hilton Toronto Airport Hotel & Suites
Photos of Hilton Toronto Airport Hotel & Suites
Overview
The Hilton Toronto Airport Hotel & Suites is located across from Pearson International Airport with free airport shuttle service 24 hours a day. This 4-star hotel is also convenient to downtown Toronto and many local corporations, including Hershey, Kellog, Honeywell, and others. Canada’s Wonderland is nearby, along with the Toronto Congress Centre, Sherway Garden, the International Centre, and Fantasy Fair.
This hotel has a restaurant and bar that serves local organic cuisine. There are 419 guest rooms and suites, which all include complimentary WiFi and premium flat-screen TVs. WiFi is also provided throughout the public areas of the building. There is a fitness center in the hotel, along with a business center that includes printing and copy services. A multilingual staff is available.
The Hilton Toronto Airport Hotel & Suites is a smoke-free property. Valet parking is available for a daily fee. Breakfast is also available for a daily fee. Limo and town car service can be provided on request and the hotel also offers concierge services, laundry and dry cleaning service, and wedding services. The front desk is available 24 hours a day. There are a limited number of connecting rooms at this hotel.
24-hour room service is available at this hotel, which also has a sauna. There are accessible guest rooms and suites. All rooms include individual climate control, flat-screen TVs with cable and pay movies, mp3 docking stations, and a private bathroom with designer toiletries. Microwaves and fridges are provided upon request.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Toronto Airport Hotel & Suites
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Fireplace
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- EV charging station
- Parking
- Free airport shuttle
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Bathroom
- Bathtub
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Toronto Airport Hotel & Suites
7.8
Good
2399 verified ratings
Wonderful
866
Very good
417
Good
415
Okay
221
Fair
200
Mediocre
101
Poor
179
Summary of reviews
Guests say
Guests appreciated the hotel's great location near the airport and the excellent service provided by the staff. However, many reviews highlighted significant cleanliness issues, including dirty rooms and stained towels, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
87 reviews
7.8 out of 10
7 reviews
All reviews
Pros (+) Bed was comfortable but the dust in the room was appalling ....my girlfriend who I FaceTimed said what’s all that dust on the bedside cabinet
Cons (-) Better housekeeping that room hadn’t been cleaned in a week ....if I had stayed more than one night I would have complained .....I wasn’t even asked how my stay was when I checked out
Pros (+) The beds were comfortable. Shuttle to/from the airport is convenient, if you can time it right. Runs only every 30 minutes during the day.
Cons (-) I found charging for WiFi access to be a little petty. It's free for Hilton Honors members, so I signed up, but then was told it couldn't be given to me since I booked the hotel through a third-party site.
Cons (-) Room was not clean.
Pros (+) The staff was extremely friendly and always helpful. I didn't bring a bathing suit, but the pool area looked very nice.
Cons (-) The prices at the hotel restaurant were a bit much and you need a car to get to places that are more reasonably priced in the area.
Pros (+) Almost nothing.
Cons (-) Filthy hallways on the 7th floor where my room was. Expensive wi-fi that was absolutely horrible. If I'm going to pay money for wifi it better be good --I wasn't even able to face time using the wifi. Staff that were not helpful when I left and acted as though I was wasting their time. This is the first bad review I have ever given a hotel. I expected MUCH better from a Hilton hotel.
Pros (+) It's an airport hotel so does what it's expected to
Cons (-) Room was a bit small for the Hilton. No frills experience in any way. Made us anxious to get a few hours sleep and get going.
Pros (+) Location is great.
Cons (-) I prepaid the room while I book the room online. When I checked out, the staff still charged me the room in full. I showed him my booking confirmation and he said he needed to check and if it's prepaid, it would be refund to my credit card but in 7 days!!!!!!!!! Unbelievable. I am in rush of catching a flight, so I just left. During the conversation, the staff (a black male) was as cold as a statu...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near the airport, with a free 24-hour shuttle service, a restaurant serving local organic cuisine, and a fitness center. Additionally, it provides multilingual staff, valet parking, and wedding services.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are very comfortable and the rooms are clean, providing a good night's sleep.
Is parking available at the hotel?
Valet parking is available for a daily fee, and there is also long-term parking with a surcharge. However, some guests have mentioned that the cost for parking was high.
What can guests expect from the hotel's food quality?
The hotel's restaurant serves good quality food, but some guests have mentioned that breakfast is available for a daily fee and that the prices for meals are high.
How is the cleanliness and customer service at the hotel?
Guests have praised the hotel for being clean and for having friendly and helpful staff. However, some guests have mentioned concerns about the cleanliness of the bathrooms and experienced rude behavior from the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Sensitivity
Some guests reported that sound insulation in the rooms was not sufficient, leading to discomfort for noise-sensitive individuals. Guests who are sensitive to noise may want to consider this feedback when selecting a room.
Take Advantage of the Shuttle Service
The hotel offers a free 24-hour shuttle service to and from the airport, which many guests found convenient. It's advisable to utilize this service for seamless airport transfers.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with cleanliness, such as dirty bathrooms and carpets. It's advisable to check the room upon arrival and notify the staff of any issues for prompt resolution.
Be Mindful of Front Desk Service
Several guests mentioned encountering rude or uncoordinated front desk staff. Being mindful of this feedback may help manage expectations and avoid potential disappointment during interactions with the front desk.
Consider Room Upgrades
Some guests were pleasantly surprised with room upgrades, while others reported issues with upgraded rooms lacking proper lighting. Guests considering upgrades may want to inquire about the specific features of the upgraded rooms.
Explore Nearby Attractions
The hotel's proximity to attractions like Canada’s Wonderland and the Toronto Congress Centre makes it an ideal choice for leisure and business travelers. Guests may want to plan visits to these nearby attractions during their stay.
Check for Bathroom Quality
Several guests reported issues with bathroom cleanliness and maintenance, including drainage problems and worn-out fixtures. It's advisable to inspect the bathroom upon check-in and report any issues to the staff.
Consider Parking Costs
While the hotel offers valet parking for a daily fee, some guests found the cost to be high. Guests traveling with vehicles may want to consider this additional expense in their budget planning.
Verify In-Room Amenities
Some guests were surprised by additional charges for services such as internet access and breakfast, which they expected to be included. It's recommended to verify in-room amenities and any associated costs before booking.
Location
5875 Airport Road, Mississauga, ON L4V 1N1
What's nearby
- Cara Operations1 mi
- The International Centre2 mi
- Sri Guru Singh Sabha2.8 mi
- Ontario Khalsa Darbar3.7 mi
- Baitul Hamd3.7 mi
- Mississauga Grand5.5 mi
- Playdium6.6 mi
- Stonebrook Park6.7 mi
- Dixie Outlet Mall6.7 mi
- Square One Shopping Mall6.7 mi
- Kariya Park6.8 mi
- Toronto Golf Club6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Toronto Airport Hotel & Suites
Low season | December |
|---|---|
High season | April |
Average price (weeknight) | $162 |
Average price (weekend night) | $151 |
When to book a room at Hilton Toronto Airport Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MississaugaGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 6.7 mi |
Nearest Airport | Toronto Pearson Intl |
Distance to airport | 0.7 mi |
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