Basics
Services and conveniences
Parking and transportation
Media and entertainment
Accessibility and suitability
Laundry
Dining
General
Bathroom
Bedroom
Workspace
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful historic building with modern design, clean and spacious rooms, and a marvelous restaurant. Guests can also enjoy the convenience of free parking and access to downtown, as well as a fitness center and a gift shop.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable and the rooms as spacious, with feather pillows and a classy ambiance. However, some guests have mentioned that the mattresses were very hard and uncomfortable.
Is parking available at the hotel?
Yes, the hotel offers free parking with convenient access through the garage, providing guests with a nice setting in the lobby. However, some guests have found parking slightly inconvenient and have suggested having microwaves in the rooms.
What can guests expect from the hotel's food quality?
The hotel's restaurant offers great food, and guests have appreciated the dinner and lunch options. However, some guests have mentioned that the breakfast option should have been included with the price and that the hotel should keep the breakfast buffet filled.
How is the cleanliness and customer service at the hotel?
The hotel is described as exceptionally clean, and the staff has been praised for being accommodating, friendly, and providing platinum-level customer service. However, some guests have mentioned concerns about the cleanliness of the bathroom and the lack of empathy from the management.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Train Tracks
Some guests mentioned that the train passing through at night was loud, so consider requesting a room away from the train tracks to ensure a quieter stay.
Check for Cleanliness Upon Arrival
A few guests noted issues with room cleanliness, so it's advisable to inspect the room upon arrival and promptly report any concerns to the staff.
Consider Bringing Earplugs
A couple of guests mentioned the train noise and thin walls, so bringing earplugs might be helpful for light sleepers.
Request a Room with City Views
Guests enjoyed the city views from their rooms, so consider requesting a room with a view for a more enjoyable stay.
Verify Room Amenities
Some guests experienced issues with room amenities such as broken coffee makers and insufficient toiletries, so it's recommended to verify the functionality of amenities upon check-in.
Explore Nearby Attractions
The hotel's proximity to attractions like the John Deere Pavilion and the Celebration River Cruise Dock makes it convenient for leisure activities and sightseeing.
Double-Check Reservation Inclusions
Some guests were surprised by additional charges for breakfast, so it's advisable to double-check reservation inclusions to avoid any unexpected expenses.
Consider Parking Challenges
While the hotel offers free parking, a few guests found it slightly inconvenient, so be prepared for potential parking challenges.
Request a Higher Floor
Guests on the second floor noted foot traffic noise, so consider requesting a room on a higher floor for a quieter experience.
Communicate Room Preferences
Some guests experienced issues with room allocation, so clearly communicate any specific room preferences or requirements during the booking process.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
---|---|
High season | April |
Average price (weeknight) | $156 |
Average price (weekend night) | $170 |