Montecarlo Hotels

The staff were very pleasant and helpful. The food was good. The rooms, although clean, were very scruffy and certainly not worthy of a 4 star grade.

some of the rooms didn't have shawer, they have bath without curtain

Location superb. Decor very elaborate ! Reception staff excellent - friendly and helpful. It was clean and our room was lovely

Breakfast could be better. Mini Bar was empty,

Yes, I really liked it to stay in the hotel for 11 nights.

Some noisy for the first days, but after ac was switched on all was ok.

The room was extremely clean and large.

There was almost no choice for the breakfast.

great location, good design, room warm! -- temp could be adjusted, helpful staff, good beds, overall very pleasant

The room was big enough. The bed was soft and comfortable. The view out of the window was beautiful.

This is a really friendly and good value family-run hotel. They were very tolerant of my limited Italian speaking and extremely helpful when we asked where we could find somewhere to eat. The room was very clean and comfortable and the air conditioning meant that even in mid-July it wasn't too hot. It was beautifully quiet. The parking was secure and close by. The breakfast was plentiful and the coffee delicious. I would recommend this hotel to anyone looking for a good value place to stay close to all the amenities in Montecatini. We will certainly be using it again.

Beautiful hotel, staff friendly and helpful. Excellent pool, perfect location, and excellent value.

Rooms are small, and no english speaking TV channels.

The location was excellent set in the park area but a 5 min walk into town. For the price the rooms were good we had a budget room with balcony which was better than expected. The breakfast was very good (served in or outside) as was the pool and public rooms. Nearby a funicular takes you to a delightful village where we had dinner on both nights. We loved Montecatini and would return, very relaxing after trekking round Tuscany.

Some guest left towels on pool loungers (mainly our American friends), this frustrated a few guests as some of the best spots were monopolised with towels!!!

Location

Friendly staff, big room, excellent value for money, location near the centre.

The english spoken by the staff

Gone down market since last visit 4 years ago. Ran out of food on first night

Friendly and helpful staff. Good breakfast and dinner. Close to the park. Excellent value for money.

The attentiveness of Pia, just a wonderful host, fed me my own menu including Tuscan Bisteke, was helpful with directions..............literally the best

Not a thing, everything perfect

Fantastic staff and food. The restaurant is excellent

The bed!

An absolute excellent experience, I cannot rate this hotel too highly, and will always book this hotel when staying in Tuscany. The food, the accommodation, the staff, the location and cleanliness were all of the highest possible standard

Everything was perfect: comfortable room, nice restaurant.Very friendly staff made a real family atmosphere. The location is also very convenient to reach the centre of the town, the railway station and funicular.

Just one: a device for boiling eggs was too slow.

Good location. Breakfast service was very good. Staff, other than one daytime person, was very helpful and courtious.

One gentleman at the desk was very unpleasant. Not sure, but I felt that he did not particularly enjoy having english speaking guests. Hotel description concerning spa and fitness resources is very misleading. Hotel desk staff basically indicted that they were not available on site, but could, maybe be found in town. Not convenient at all as we had hoped for.

An exellent hotel a few kilometers outside Lucca, Clean spacius room for our family of 4.

Add a pool and I would give 5 stars!

Staff, food, atmosphere were all magical!

All hotel stuff was very kind for me. Dinner was very nice, delicious and not so expensive.

Location to Bus and Train station, also Shops and Town Centre is very good. Bedroom, bathroom and large balcony, fridge & safe provided everthing needed. Good breakfast with lots of choice.

Reception staff varied from excellent to poor.

The hotel staff was very helpful and could speak good english. The hotel was clean, comfortable and in a good location close to town.