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Everything really: cleanliness of rooms and hotel, breakfast facilities, staff, new restaurant arrangments i.e. outside, polite staff, swimming pool facilities etc and its situation Everything was fine this year, but several years ago we did have a problem when the air conditioning in our room stopped at 11.00pm until approx 6.00am. To have full ac facilities we were told we would have to move to a more expensive room. At the time we had booked a standard double room. This now makes me nervous whenever I book the hotel, in case this happens again.
Lovely restaurant, excellent food. Helpful staff. Good location for visiting historic centre of town. Good car parking facilities. The swimming pool was very welcome after a busy day sightseeing.
The fact that it had a swimming pool & it was near the town Centre. Very hard beds & staff who did not appear cheerful or particularly willing to help.
Staff are excellent, friendly and polite
Large, beautifully designed modern room that was well equipped, fabulous swimming pool & terrace plus spacious, comfortable entrance lounge plus very helpful reception staff. All helped to provide a relaxing stay within easy walking distance of Lecce. They were unable to provide a separate bed for our 7 year old, in our room - only able to offer a travel cot.
professional hotel staff , sumptuous breakfast. Nothing
Location, close to the city bus terminal and connections to the airport - Brindisi.
Easy to find and relatively easy to walk to the main attractions Would have been better if we had stayed more in the center of Lecce
quality of room was excellent and a good location within walking distance of main cultural centre of town. In high season when open I am sure patio and pool area will be a bonus. Staff were very helpful thorughout and the evening meal at 22 euros for 2 courses of very high quality was also good value. hotel had unusual 3 small round pin electrical sockets so none of our two pin adaptors fitted and hotel could not provide anything. This was solved with a quick trip to the local supermarket but perhaps hotel could keep a larger stock of adapters available for guest use as they ounly cost around 2 euros from supermarket.
Excellent service and information from the front desk Although the food in the restaurant was good, the ambiance was terrible. Noisy with a business event. No outside dining inspite of invitingly high temperatures
Hard to get to hotel by car. GPS did not work near location. However heard staff on phone very gracious about helping people get there.
Excellent staff. Timeless, classic feel. Position can't be bettered. Good restaurant, well-appointed rooms. We extended our stay.
The location was excellent and so was the food. My room lacked air and light. The front desk staff was not helpful or pleasant.
Great location. Nice size rooms and lovely bath. Had Sky TV. Close to restaurants and local sites. Valet parking for rental car and helpful staff.
Very helpful staff No
Location. Staff very helpful
Friendly, polite, friendly staff and the location for visiting Lecce was perfect Nope
very friendly personnel, nice room with a little terrace looking upon the santa croce
Relaxed atmosphere. Friendly, helpful staff.
The hotel was immaculate and very well designed. Very contemporary! The staff was outstanding and went out of their way to help. I did not care for the white lights in the room. I'm assuming they were energy efficient but it created a stark and cold environment. In my opinion, warmer lighting would enhance the rooms significantly! I know Lecce isn't known for having many english speaking people but there were times when communicating was difficult. I looked at it as part of the adventure but I know some people would have been very frustrated.
Five star hotel at affordable price
We had a wonderful large room with a high vaulted ceiling and enormous bed. Breakfast featured regional specialities and was beautifully presented. We'd recommend at least one meal in the rooftop restaurant with its view across the city.
the staff and location were excellent the wellness area was not available only the Gym and Turkish Bath
The reception staff were very friendly and helpful. The rooms were spacious and very clean. The hotel has a very friendly atmosphere. Armchairs in rooms would be nice. The chairs supplied were good but not for lounging in. The restaurant was a bit OTT.
The hotel lies central in Lecce. The main problem is finding the road to the hotel amongst the many pedestrian streets.
The hotel is beautiful and in a great location in Lecce.
Thae A/C was not cool enough. We tried to get the temp down, but the fan did not push the air well, even on HI speed.
The rooms and staff were superb. Breakfast was first class situation was perfect full marks!!! Everything was pesrfect
The hotel was delightful , our car was looked after for free for two days and when my wife needed to go to hospital with a cut finger the manager lent his car to a receptionist who drove her there and ensured she was seen fast there was nothing to complain about at all
the room as very large and confortable
Services by the personnel. No
To be honest 4 star hotels usually offer more services.
The staff were very nice and helped us every time we needed help. The service was good and the location in the city were nice.
The hotel has no transfer to the hotel so you walk with your bags from the stationThe staff was very nice there. breakfast in the morning is a zoo. lots of people and lots of staff and choas...no seats
The girl that was in reception ,was so nice and helpful,the location was so good,near many beautiful places... The breakfast was same all days and not contain any hot meal...
Kindness and care of staff. Individual attention. Unique situation and furnishngs. Breakfast of high standard. Attention to every detail.
its castle character
This is a beautiful, historic building. The staff were really friendly and helpful, recommending us places to visit. Breakfast was excellent. It would have been helpful if a booklet had been available giving information about facilities, parking and the local area.
The decor of the hotel was beautiful -- tasteful and comfortable. The staff was friendly, helpful and attentive, especially the lovely receptionist. Breakfast was elegant.
We changed several hotels this trip, and this was the best for it price. Good location, friendly english-speaking staff, good breakfast!
We're really glad we chose the Hotel President for our city-based break. The staff were very friendly and extremely helpful, the location ideal and the rooms very spacious and comfortable. We would definitely recommend the hotel to anyone planning on visiting Lecce.
Hall, ristorante, sala Congressi spaziosi ed arredati con mobili e quadri anni settanta di pregio Moquette vecchia in camera, corridoi e piani, bagno con rubinetteria vecchia (no miscelatori), doccia scivolosa e priva di tappetini. TV antidiluviana.
The staff was very nice, prepaired with information and always happy to help you and every day cleaning was all right. The breakfast was excellent: a buffet where you could choose from a lot of kind of food. The internet was with payment 3eur/h, but the charge is variable depending the hours you intend to stay connected.
service at the desk, location near centre, easy parking access decor from the 70ies, poor bathroom equipment, too dated, needs a major renovation
A porter cams banging on the room door at 6am to make sure I was there!
the position is excellent, your barman was corteous and helpful.
Good location, nice spacious rooms
its position the high cost of wifi internet connection
It was a brief stay for me but it was more than suitable. Pleasantly surprised at the level of quality and attention received. I would recommend it to others and would stay there again. No.
The staff in the resturant were great
Front Office Reception, excellent. We left spectacles behind and found it no problem to have them forwarded by courier.
Very nice pool and surrounds. Difficult to get taxis which were very expensive
Helpful staff and a great room. Lovely pool area although disappointed that the pool closed at 18.30 every day. A bit of a trek (15-20 mins walk) in to the old town but good for walking down dinner! The pool closed at 18.30 every day -far too early in my opinion.
Very comfortable, laundry room very usefull, free parking , good gym and pool. At no time was I advised that the hotel would try to charge me E20 per day for my dog to stay.There is no mention of this on web site for Booking.com At check in and during stay no mention was made of extra charge for dog to stay.Eventualy manageress allowed me to check out when I repeatedly refused to pay the additional charge demanded of E60 for a 43 night stay.No damage was created by my dog.
Service at the hotel was the best I have had in Italy. The facilities here are excellent, 24 hour gym and there is a 24 self service laundry (very handy if you want to wash your swim gear), free parking and comfortable beds. Everyone speaks english and they reccomended a pizza place called Zio Giglio, just around the corner of the hotel which was one of the best's pizzas I've had in Italy (Order the Bufalina pizza, simple yet tasty!). There is a roof top pool but a short drive away are some of the nicest beaches. Rooms are excellent with tea and coffee making facilities and international channels. Just a 20 minute to the city, one of the best hotels I've stayed in for Italy, PERFECT!
perfect position poor breakfast
excellent location, very friendly and helpful staff
It is a decent hotel,very near the city center .Its location is the advantage of this hotel.The rooms were clean but very basic. The breakfast (which is served in a nearby cafe) is very poor.It is just a coffe and a snack.The lift is very old and very small.
Parking Problems. When I made my reservation, it was stated that there was parking. However, We had to park on the street and be aware that the car could be towed or ticketed if we did not watch the time. Also, had a very bad problem when returning to the hotel after a day trip. We had to drive around, circle the area about five times before finding a metered. Had I known that the hotel had this problem I would have never booked it.
Nice atmosphere, excellent location. no
Information on your web site not completely accurate. Some of the facilities listed for this B & B were not available. The breakfast was provided in a nearby retaurant and was very poor indeed. Just one cup of coffee and one stale bun. Nevertheless the accomodation in the B & B was spacious and comfortable and good value for money.
We could come and go as we pleased. The rooms were largeand clean, the facilities adequate, and the water in the shower was hot and powerful. The rooms could have been heated a bit more. The radiators were only turned on at certain times of the day and it was fairly chilly in March.
Comfortable and pleasant. Breakfast food was all shiger based. Would be nice to have had normal bread and cheese or ham.