Services and conveniences
Basics
Dining
Pool and spa
Accessibility and suitability
Bathroom
Laundry
General
Media and entertainment
Outdoor
Workspace
Things to do
Fitness
Parking and transportation
Health and safety
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's location?
The hotel is located in a perfect spot, near Fundidora Park and various attractions, making it an ideal choice for visitors looking to explore the area.
How is the cleanliness of the hotel rooms?
While some guests have mentioned concerns about the hotel being old and in need of updates, others have found the rooms to be clean and comfortable, providing a pleasant stay.
What are the dining options like at the hotel?
The hotel offers a restaurant and bar/lounge, providing guests with convenient dining options. However, some guests have mentioned that the breakfast buffet may have limited options and the restaurant may be busy during peak times.
Is the hotel staff accommodating and friendly?
Guests have praised the hotel staff for being exceptionally friendly and helpful, ensuring a pleasant and welcoming experience during their stay.
What is the best time to visit the hotel?
The hotel experiences high season in November and low season in September, so visitors may want to consider these factors when planning their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as Arena Monterrey, Fundidora Park, Museo del Acero, and Paseo Santa Lucía, making it an ideal base for sightseeing.
Check Room Amenities
Some guests reported issues with the air conditioning and old room facilities. It's advisable to check the room amenities and request a room with a functioning air conditioning system and modern facilities.
Consider Room Noise
A few guests mentioned that street noise was audible in some rooms. Light sleepers may want to request a room away from the street to ensure a quieter stay.
Verify Breakfast Inclusion
There were mixed reviews about breakfast, with some guests enjoying it and others encountering long queues and limited options. If breakfast is important to you, it's recommended to verify whether it's included in your booking and manage expectations accordingly.
Inquire About Room Maintenance
Some guests reported issues with room cleanliness and maintenance, including leaks, mold, and outdated facilities. It's advisable to inquire about recent maintenance and renovations when booking.
Utilize Hotel Services
Take advantage of the hotel's services such as ticket assistance, bicycle rental, and massage facilities for a more convenient and enjoyable stay.
Plan for High and Low Seasons
Consider visiting during the low season in September to potentially avoid crowds and secure better rates, or during the high season in November for specific events or experiences.
Parking Consideration
If you plan to drive, consider the parking availability, as some guests mentioned limited parking capacity. It's advisable to inquire about parking arrangements in advance.
Communicate Room Preferences
Guests recommended communicating room preferences, such as connecting rooms or specific views, in advance to enhance the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | April | $132 | $143 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 187% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 1.9 mi | Monterrey Gen Mariano Escobedo | 13.2 mi |