Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
7.9 "Good service."8.8 "88% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." 8.3 "83% said thereception staff was great ." -
5.3 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." -
5.2 "Breakfast is mediocre."
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1.8 "Horrible pool."
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1.8 "Terrible value."0.0 "100% said the
breakfast was too expensive ."
Overall Rating
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9.2 "Terrific location."
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7.7 "Good service."
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7.3 "Good amenities."7.3 "73% thought the
building was wonderful ." -
5.6 "Rooms are ok."
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4.1 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."
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7.6 "Good service."
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4.8 "Rooms are not good."1.8 "82%
complained about the bathroom ." -
3.4 "Vibe wasn't good."
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1.6 "Terrible value."
Overall Rating
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9.1 "Terrific location."
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7.7 "Good service."
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6.5 "Average amenities."6.5 "65% thought the
building was acceptable ." -
5.2 "Rooms are ok."
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3.6 "Vibe wasn't good."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."
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6.4 "Average comfort."
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5.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The staff was very helpful and accommodated everything that I needed and asked for. The hotel was very close to the Auditorio Banamex and next to the Parque Fundidora. It's lovely. The hotel has a very modern design and the bed was comfortable. It just couldn't buy any water from a vending machine, but room service was open all night for me to order late night drinks & food after the concert I went to at the Auditorio Banamex.
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8.0review from
The locations was very good The rooms were slightly out dated and due for new carpets.
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8.0review from
I could not have been happier once I arrived and realized that this hotel was literally inside the park! It was such a lovely location with a boat ride from the park taking you directly to the downtown (we did this Sat.--not sure if it's available during the week) and ending right at one of the museums. Inside the park itself was lots of open space to walk around, bike ride, there was miniature golf, exercise equipment, plus lots of beautiful fountains and art pieces to enjoy. The hotel is also quite close--maybe a 5 min. taxi ride--to some great restaurants. It was quiet and peaceful and I will definitely stay there again in the future.
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8.0review from
It is truly a hotel with a spacious, open lobby, contemporar decor and furnishings and a gracious wait staff. My room was very comfortable and quiet with a functioning air conditioner, nothing maladorous and no pests. Negative comments are that the swimming pool wasn't kept clean (although a very nice setting) and the food, particularly the Sunday brunch, wasn't all that tasty. Pricing was somewhat comparable to other hotels in the area, which are considerably overpriced when comparing them to their U. S. counterparts, but that just goes with the territory. I would definitely stay here again, but would eat elsewhere and probably not use the pool.
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10.0review from
The staff was very helpful and accommodated everything that I needed and asked for. The hotel was very close to the Auditorio Banamex and next to the Parque Fundidora. It's lovely. The hotel has a very modern design and the bed was comfortable. It just couldn't buy any water from a vending machine, but room service was open all night for me to order late night drinks & food after the concert I went to at the Auditorio Banamex.
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8.0review from
The locations was very good The rooms were slightly out dated and due for new carpets.
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8.0review from
I could not have been happier once I arrived and realized that this hotel was literally inside the park! It was such a lovely location with a boat ride from the park taking you directly to the downtown (we did this Sat.--not sure if it's available during the week) and ending right at one of the museums. Inside the park itself was lots of open space to walk around, bike ride, there was miniature golf, exercise equipment, plus lots of beautiful fountains and art pieces to enjoy. The hotel is also quite close--maybe a 5 min. taxi ride--to some great restaurants. It was quiet and peaceful and I will definitely stay there again in the future.
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8.0review from
It is truly a hotel with a spacious, open lobby, contemporar decor and furnishings and a gracious wait staff. My room was very comfortable and quiet with a functioning air conditioner, nothing maladorous and no pests. Negative comments are that the swimming pool wasn't kept clean (although a very nice setting) and the food, particularly the Sunday brunch, wasn't all that tasty. Pricing was somewhat comparable to other hotels in the area, which are considerably overpriced when comparing them to their U. S. counterparts, but that just goes with the territory. I would definitely stay here again, but would eat elsewhere and probably not use the pool.
