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The hotel was new and facilities provided good Not really, Metro about 10 mins walk, but bus is outside.
New facilities, not too far from Paris, in superb conditions for guests Open only for 3 weeks, the service lacks professionalism yet and information contradictory many times. No one told us ahead of time that the room will not be cleaned for the 3 nights of stay...and staff did not know about restaurants around. Big groups of students, teenagers, took control over the breakfast area for the 2-3 hours in the morning and hardly anyone could eat breakfast at that time
The receptionist (Sabine) was very helpful and accommodating. Distance from the Metro
the staff very friendly, the room very clean and comfortble a little far from the Metro
Room, Price Charging me upfront, location
The place is nice and there was enough to eat for breakfast. €15 for the parking was not too much for Paris
The room was comfortable, large enough for family with 3 small children. There is Monoprix supermarket nearby, and halal restaurant just infront of the hotel, very practical. The kitchen was well equipped as well. Parking was a bit expensive (Euro 15 per day). But it was 60 Euro for one week. We stay for 5 days and end up paying 75 Euro. I was asking to have the parking for 1 week (so it'll be cheaper) but the receptionist coldly said it's impossible since i actually only stay for 5 days..:-(
value for money hotel with supermarket and bus stop nearby
We will recommend your hotel, because we think you have to learn of the things that people you tell. It is a learning process. breakfastroom is too small and they did not fill quickly the bread,cheese etc. and didnot clean quickly enough. They cannot see if there is something wrong in the parking. We stock there between two doors and nobody saw of heart us and no one took the telephone when we were calling for help. They didnot response at pressing on the red button in the garage.
Large appartments with well equipped kitchen. Quiet place 15 min from the metro station Port d'Orleans. Good place to stay for a family.
clean,friendly,with underground parking place (trust me - you don't want to park on the streets in Paris!!!) close to the metro,nice location only a few minutes with the metro(5km) from the center.i will definitely go there again !
Good Value for Money
We had double-connected room for 3 people. There was enough space, and everything was clean, as expected. It is 5 minutes walk from Metro, and that was suitable. Staff was kind and helpful. Closed windows - noise is not recognizible. All in all, good value for the money. Beds were quite small - double bed for 2 grown ups - not realy an ideal case. reserved non-smoking, but one of the rooms were the smoking one.
Stuff is friendly and speaks good English. Close to Metro, supermarket in 100m. Despite few disadvantages, overall impression is positive. Room equipment is not in best conditions (depend on room). Quite noisy street from one side - so you can not sleep with opened window.
Good location to business travellers who want to stay close to the customer premises, otherwise there are certainly better hotel locations in Paris WLAN did not work in the rooms and in the lobby it was quite slow. No bar, and just beer available in the the minibar in the room.
location was excellant, room (triple) was very large, thus comfortable for the 3 of us. For the price and location the quality was excellant. It's only a 3 star, so expect 3 star not 5 star. But at half the price of 3 star hotels in the city it was really good value. 10 mins on the metro to downtown. the hotel parking was closed during our stay so we had to park in a public parking about 300 m away. Good, but not ideal and a little expensive (32 eur for 36 hours)
The hotel served as a base for a business trip and was perfectly acceptable. It was clean and tidy with polite staff and the air con in the room even worked well. A good 'no frills' hotel. I think that coffee and tea making facilities should really be provided as standard in hotel rooms these days, especially considering the price..
Private parking, 10 min of metro, supermarket across the street. Very outdated. Our room was on the street side which was very noisy when the windows where opened.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
Good romm. Good brekfeast.
A pair of bathroom slipper
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
The staff, Paying for Internet
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Proximity to the airport and shutle bus No minibar in the room
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
The staff were very friendly, and the car park was very handy. location was very good in order to get to central Paris The passage ways were not to the same standard as the rooms and could do with updating.
Covenient place for my business nothing specific
Close to Peripherique and Metro Station Lack of shower screen/curtain
modern clean rooms the corridor and public areas are in desperate need for a renovation, the rooms are otherwise modern and comfortable
Good breakfast No bath; poor storage in room
the staff were polite, helpful and a few even spoke english. very clean and modern rooms. the view.
proximity to airport.courteseous staff.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Room, shuttle service was excellent, staff elevators frequently out of service
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Very clean, friendly staff, all staff spoke very good english.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Internet doesn' t work
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
yes, a short business stay no
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Nothing Dirty...dirty ditry. Not even worth a 1 star
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
I loved its quite environment and the on time shuttle bus to tha airport.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Reasonably close to airport
Location near Orly and excellent restaurant. Receptionist very kind.
rooms had terrible petrol/plastic smell. Impossible to sleep.
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
I was not there very long - but the breakfast was excellent
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
difficult to get to the city
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
The position and the staff Maybe a little expensive for the given facilities
the restaurant was ok the reception staff was uncommercial people.
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
Hotel is closed the airport. The bed, too small.
mveryy good no
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
breakfast buffet quite poor
This place was dirty and poorly decorated with whitewash like paint and sinks nearly falling off walls, leg of table in room fell off when I put my purse on it, air conditioning did not work. Was locked in to hotel when we tried to leave in am--we had already paided our bill. This did not look like a safe part of town.
Website says free shuttle but when I arrived at the airport and waited, another shuttle driver from a better hotel told me that I had to call the hotel. The tourist office called and it took 45 minutes. I had an early flight. The hotel charged 15 euro for the free shuttle because it wasn't between 645 am and 1000 pm. Definitely not worth any savings you might get.
The hotel took a large group - which is understandable - but they wanted to serve breakfast to other guests in a meeting room. TV did not work - I phoned reception and was ignored.
was close to airport and free shuttel to airport WC was out of function and i coudn't sit on it, The breakfast was cold and i paid 8 euro for a piece of bread and cheese. It was not clean in the room and the wc.
It was central to our place of buisness Quality of rooms very poor. Shower broken, bed lining boards missing,
no iron or ironing board
Close to the airport for early flight Old furniture, matress not so clean, bathroom oldy too
Good basic hotel for what I needed. I arrived late in the evening and they held the room as requested when booked. Good breakfast
Receptionist was very cheerful and friendly Breakfast is too expensive. An alternative budget breakfast should be offered for those leaving early for travel reasons.
The standard of food in the hotel was not good
Absolutely nothing. This hotel is horrible and definitely not a 3 star. More like a 1/2 star. The hotel and the rooms were dirty. The breakfast was terrible. Living in France I expect small breakfasts, but the bread was stale and definitely not worth the money.
Close to Orly airport and some decent restaurants close by to get a bite and a beer. Free WiFi Internet worked well. Staff were friendly and helpful. Noise travels easily into your room and the rooms seem to be in need of decorating.
The staff was very friendly and helpful. The shuttle service worked really fine. The price/quality relation is excellent It's old.
The staff was wonderful, and the hotel was an amazing value. After staying in hotel rooms for a few days, it was wonderful to stay in the large two room suite with a larger bathroom and even a hallway. If we had stayed longer, we would have used the kitchenette. There was a little noise during the night from the street.
inexpensive rooms with three beds no elevator; thin walls, hotel is situated in an industrial area not far from a street, where female workers take care of certain needs of truck drivers; hotel apparently unknown to quite a few taxi drivers
Staff were friendly it made it easy and was good for overnight stay near airport The immediate area outside
Close to Orly airport: good when you have to catch an early flight
I was so tired I slept like a log,very comfortable and very nice people.Ideal for the airport at Orly with a shuttle available.This hotel is well away from the city centre but the Orly Val takes you to Anthony where you can reach most of the city tourist areas from there.If you just want a stop over at a reasonable price then this hotel is ideal.
The excelent service of airport shuttle (very organized and pratic) and the kindness of hotel staff.
Convenient to Orly Airport The location was in the middle of an industrial and retail park - lots of very large lorries all around. There was a shuttle to/from the airport but there was no way to find the shuttle at the airport if you did not have the hotel's telephone number. Taxis would not take you.
it was close to the airport and quick & easy pick-up and drop off. friendly staff; good wi-fi connection, comfortable & clean room paper-thin walls (I could hear everything from the next room but fortunately they slept relatively early!); the restaurant had closed - this is important as it's one of the reasons I chose to go there. Without the restaurant on site, my only options were a steak house grill which they would have dropped me at (but I don't eat meat) or a take-out which I got. The quality of that was quite poor.
Ease of reception and the helpfulness of staff
Free internet, Location. Hotel is old.
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
The navette picked me up from the airport and delivered me back there the next morning
location , staff
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
Confort and location (near to the orly's aeroport)