Pros (+) Staff was nice and pancakes were surprisingly awesome!
Cons (-) Couldn't get the temperature in the room just right; it was either too hot or too cold... no happy medium. Probably user error
2 stars
Holiday Inn Express & Suites San Jose-Morgan Hill
Photos of Holiday Inn Express & Suites San Jose-Morgan Hill
Overview
Situated in Morgan Hill, Holiday Inn Express Hotel & Suites San Jose-Morgan Hill provides 3-star accommodation, as well as a sauna, an indoor pool and a Jacuzzi. It is ideally positioned for those wanting to visit the area's popular attractions.
The hotel has recently undergone refurbishment and provides a car rental desk, an express check-in and check-out feature and a 24-hour reception. Additionally, the multilingual staff are on hand to provide assistance.
The elegant rooms at Holiday Inn Express Hotel & Suites San Jose-Morgan Hill include wireless internet access and a refrigerator. They are also equipped with a hair dryer and a microwave.
The area around the hotel has a range of restaurants and cafés. California's Great America, San Jose Flea Market and San Jose State University are a short car ride from the property.
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Amenities at Holiday Inn Express & Suites San Jose-Morgan Hill
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Private entrance
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Window
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Mountain view
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Grill
Things to do
- Board games/puzzles
- Golf
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites San Jose-Morgan Hill
8.3
Very good
318 verified ratings
Wonderful
159
Very good
60
Good
33
Okay
19
Fair
16
Mediocre
6
Poor
25
Summary of reviews
Guests say
Guests appreciated the great location and breakfast offerings, highlighting the comfortable beds. However, many reviews pointed out issues with cleanliness, rude service, and disappointing amenities like the pool and hot tub. Overall, while the hotel has potential, improvements are needed in service and upkeep.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) Clean, comfortable and quick check-out. Interiors were decent and breakfast was plentiful. Great location with dining options available close by.
Cons (-) Pool isn't heated. Because the gentleman we arranged our stay with over the phone mixed up our details, we has to sit in our car with two kids crying for over an hour while we sorted it out.
Pros (+) The rooms ( for the most part) are really pretty nice. ( I had three rooms during my 14 hour stay).
Cons (-) 1st room: blow dryer caught on fire in my hand!! Mini fridge not cold. 2nd room: missing closet doors, air conditioner cover pulled off 3rd room: hard bed, air conditioning swings from very cold to uncomfortably hot all night long Management made no attempt to check on me or even see how badly I was burned, didn't offer to comp the room either.
Pros (+) I really like the location. It's quiet. The pool wasn't that big, but I like that it's an indoor pool. Overall, it was a nice stay.
Cons (-) The room was stuffy if the AC wasn't on. The AC goes off and on on auto. We couldn't leave it to on only. It didn't work when we press on that.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, sauna, and Jacuzzi, providing a relaxing experience for guests. Additionally, guests can enjoy complimentary breakfast and access to a fitness center.
Is parking available at the hotel?
Yes, the hotel provides free parking, making it convenient for guests to bring their vehicles and explore nearby attractions such as Guglielmo Winery and Andy's Orchard.
How is the quality of the beds at the hotel?
Guests have praised the comfortable beds at the hotel, ensuring a good night's sleep. The hotel also offers hypoallergenic pillows for added comfort.
What is the food quality like at the hotel?
Guests have appreciated the pre-packaged breakfast and delicious breakfast options available at the hotel. However, some guests have mentioned the need for improvement in the hot food selection.
How is the cleanliness and customer service at the hotel?
Guests have highlighted the clean and well-maintained rooms at the hotel. While some guests have experienced issues with the elevator, the staff's friendliness and efforts to enhance guests' experiences have been commended.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in December, which is considered the low season. This could provide a more peaceful and relaxed experience.
Explore Nearby Wineries
Guglielmo Winery is just 0.9 miles away, making it a convenient and enjoyable visit for wine enthusiasts.
Check Room Amenities
Some guests found the rooms to be well-equipped with convenient amenities such as a microwave and refrigerator, allowing for added comfort during the stay.
Verify Elevator Functionality
It's advisable to check the status of the elevator before booking, as some guests experienced inconvenience due to its unavailability during their stay.
Consider Room Location
If you have mobility concerns, consider requesting a room on the ground floor or ensuring that the room is wheelchair accessible to avoid any inconvenience.
Plan for Breakfast
While many guests appreciated the breakfast, some mentioned that the hot food selection was limited. Planning for this can help manage expectations.
Inquire About Pool and Hot Tub Conditions
Prior to your stay, it may be helpful to inquire about the pool and hot tub conditions, as some guests reported issues with the pool not being heated and the hot tub being out of service.
Confirm Special Requests
If you have specific room requirements, such as a room with two queen beds, it's advisable to confirm these requests directly with the hotel to avoid any inconvenience upon arrival.
Consider Nearby Attractions
With several nearby attractions such as Andy's Orchard and Centennial Recreation Center, guests can plan for a diverse range of activities during their stay.
Location
17035 Condit Road, Morgan Hill, CA 95037
What's nearby
- Guglielmo Winery0.9 mi
- Andy's Orchard1.3 mi
- Centennial Recreation Center1.7 mi
- Morgan Hill Community Park1.7 mi
- Anderson Lake County Park2.1 mi
- Uvas Reservoir5.6 mi
- Henry W. Coe State Park6.1 mi
- Mount Sizer8.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites San Jose-Morgan Hill
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $139 |
Average price (weekend night) | $193 |
When to book a room at Holiday Inn Express & Suites San Jose-Morgan Hill
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites San Jose-Morgan Hill
FAQs when booking at Holiday Inn Express & Suites San Jose-Morgan Hill
Nearby hotels and places to stay
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See most recommended stays in Morgan HillGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | San Jose |
Distance to airport | 22.7 mi |
Everything you need to know for your stay in Morgan Hill
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