Pros (+) nothing
Cons (-) bed was horrible and unstable. people partying outside of room all nigh . ac would not stay on.
2 stars
SureStay by Best Western Morgan Hill
Photos of SureStay by Best Western Morgan Hill
Overview
Experience the charm of California's Santa Clara Valley at SureStay by Best Western Morgan Hill. Featuring fully renovated accommodations, our hotel offers a refreshed stay experience that promises both quality and value. Nestled in this scenic region, our transformed property combines modern amenities with the warm hospitality that makes every stay memorable. Comfort meets convenience throughout our thoughtfully designed spaces. Guests can start their day with a complimentary continental breakfast before heading out to explore or attend to business. Our hotel's outdoor pool provides a refreshing retreat, while the garden and terrace offer peaceful spots to unwind. Every room features free Wi-Fi, comfortable bedding, and all the essentials for a restful stay. Business travelers appreciate our convenient workspaces and free WiFi, making productivity seamless during their visit. Our welcoming hotel in Morgan Hill positions travelers perfectly for both work and play. Located just off US Highway 101, we're 20 miles from San Jose and steps from the Morgan Hill Outdoor Sports Complex and Aquatic Center. Discover award-winning wineries, explore the historic downtown's charming boutiques, or enjoy a round at Coyote Creek Golf Club. Silicon Valley's tech corridor is within easy reach, while nearby dining options range from casual eateries to upscale restaurants. The Gilroy Premium Outlets, just minutes away, offer world-class shopping opportunities, and outdoor enthusiasts will find themselves close to hiking trails and parks. Whether you're visiting for Morgan Hill's famous festivities, attending sporting events, or traveling for business, our team is ready to welcome you with assured comfort and genuine hospitality. Our knowledgeable staff can help you discover local hidden gems or assist with business needs. Experience the perfect blend of Morgan Hill's small-town charm and SureStay's commitment to quality and value during your stay with us.
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Amenities at SureStay by Best Western Morgan Hill
- Outdoor pool
- Room service
- Free Wi-Fi
- Free parking
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Complimentary breakfast
- Hairdryer
- 24hr front desk
Basics
- Free Wi-Fi
- Smoke alarms
- Heating
- Internet
- Air-conditioned
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
- Refrigerator
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
Bathroom
- Hairdryer
- Toilet paper
Services and conveniences
- Room service
- 24hr front desk
Parking and transportation
- Free parking
Outdoor
- Garden
Laundry
- Laundry facilities
Family friendly
- Complimentary breakfast
Pool
- Outdoor pool
Reviews of SureStay by Best Western Morgan Hill
4.5
Mediocre
345 verified ratings
Wonderful
44
Very good
19
Good
32
Okay
25
Fair
33
Mediocre
37
Poor
155
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to the soccer field and job sites. However, many reviews highlighted significant issues with service, including rude staff and double charges. Cleanliness was also a major concern, with reports of dirty rooms, bed bugs, and unkempt bathrooms. Overall, while the location was a positive aspect, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
1 review
All reviews
Pros (+) check in ..staff was good
Cons (-) hard beds...mediocre breakfast...
Pros (+) We enjoyed the nice rooms, clean, and quiet.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers spacious rooms with jacuzzi tubs, a complimentary breakfast, and a beautiful outdoor pool.
Is parking available at the hotel?
Yes, the hotel offers free parking and is conveniently located near the highway.
How is the cleanliness of the rooms and amenities?
While some guests have reported cleanliness issues, such as dirty rooms and bed bugs, others have found the rooms to be clean and comfortable.
What is the best time to visit the hotel?
The high season is in March, offering a great time to enjoy the hotel's amenities and nearby attractions.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable, while others have mentioned that the beds felt too soft and unstable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with cleanliness, including mold, dirty upholstery, and bed bugs. It's advisable to thoroughly inspect the room upon arrival and report any issues to the staff immediately.
Consider Low Season Travel
November is considered the low season, which could mean fewer crowds and potentially lower rates. However, it's important to note that some guests reported maintenance and cleanliness issues during their stay.
Nearby Attractions
The hotel is conveniently located near various attractions such as Centennial Recreation Center, Morgan Hill Community Park, and Guglielmo Winery, providing guests with options for leisure activities.
Pet-Friendly Accommodation
The hotel allows pets, but some guests mentioned additional charges for this service. If traveling with pets, it's recommended to inquire about the pet policy and associated fees in advance.
Breakfast Consideration
While the hotel offers complimentary breakfast, some guests expressed dissatisfaction with the quality and quantity of the food provided. Managing expectations about the breakfast offerings is advisable.
Accessibility Features
The hotel offers increased accessibility, making it suitable for guests with mobility concerns. However, it's essential to confirm specific accessibility requirements before booking.
Check for Room Amenities
Some guests appreciated the in-room spa tubs and jacuzzis, while others reported issues with appliances and cleanliness. It's advisable to verify the functionality of in-room amenities upon check-in.
Customer Service Experience
While some guests praised the staff for their helpfulness and pleasant demeanor, others reported negative experiences with customer service. It's recommended to communicate any concerns with the management for prompt resolution.
Parking Facilities
The hotel provides free parking, which is convenient for guests traveling by car. However, a few guests mentioned limited parking space, so it's advisable to inquire about parking availability during peak seasons.
Location
16505 Condit Road, Morgan Hill, CA 95037
What's nearby
- Centennial Recreation Center1.3 mi
- Morgan Hill Community Park1.4 mi
- Guglielmo Winery1.4 mi
- Andy's Orchard1.9 mi
- Anderson Lake County Park2.7 mi
- Uvas Reservoir5.4 mi
- Henry W. Coe State Park6.3 mi
- Mount Sizer8.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay by Best Western Morgan Hill
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $96 |
Average price (weekend night) | $143 |
When to book a room at SureStay by Best Western Morgan Hill
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at SureStay by Best Western Morgan Hill
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See most recommended stays in Morgan HillGood to know
Value for money | 5.9 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | San Jose |
Distance to airport | 23.2 mi |
Everything you need to know for your stay in Morgan Hill
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