Would you like to save as your currency permanently or for this visit only?
Decent price and location Much dirtier in person Kitchen appliances don't work (stoves, ovens, microwaves) so use and need of kitchen is pointless People staying there do not clean their dishes, and cleaning crew doesn't do them either, so there's always a sink full of dirty dishes and no utensils. Advertises soap and shampoo provided yet they give 1 tiny bottle of shampoo that people end up stealing so no soap or shampoo Same with the soap in the bathrooms. No soap. Checked out a day early (almost 30 hours early) yet told that no refund would be given because not given 24 hours notice (?)
Classy breakfast buffet, wide spaces in the dorm rooms, not too cramped, evening shift front desk worker "Gary the Great" is a not a cool friendly dude, but extremely helpful.
This review is about the two floors of the hotel which are a hostel, not a hotel. They lend you a tiny (nearly a joke, I guess) lock to put on the small cubby boxes in the room. 1000ISK deposit. The kitchen contains dishwashers. I stayed in a room with 12 or 14 beds. The doors on these rooms are "underdamped", meaning they are designed or adjusted to slam very very loudly if you let them close by themselves. It shakes not just the room, but is even obnoxious during the day if you're in a common kitchen or lounge down/across the hall. The door in my room was slammed AT ALL HOURS of the day except 12h30 -- 03h00 a.m. by the absurdly inconsiderate guests. The problem is that there is no effort by the hostel to tell people how to behave, and for some reason a large cross-section of the sample of young travellers in my room seem entirely oblivious to the surely-obvious effects of their actions on other people. There were no quiet hours announced. No one was told to close doors quietly. I was dumbfounded how people stayed up shouting, drinking, etc inside the dorm room (there are couches) until midnight, even when others were obviously trying to sleep, and the same people when they were on a different schedule, were up at 03h a.m. sharp talking loudly, and slamming the door countless times again. I mentioned to the staff that there was an educational solution (maybe) to this problem, but they didn't seem very interested. In addition to all that, the rooms, which look nothing nice as clean as in the pictures online (of course), have little cubby boxes below the beds where you supposedly can lock your valuables. The locking tabs are a bit of a joke, maybe, but in my room several were actually broken off anyway, so there was no way to lock them. This was my worst hostel experience ever.
Friendly staff,decent location, clean dorms, nice locker for suitcase. Not having bathrooms for both sexes on both sides of the floor. Layout of dorms not great. Bad internet
laid back fun atmosphere There was nothing I didn't like
Location. Even need to catch taxi to the Reykjavik airport so there is no real benefit of staying there.
Nice rooms, welcoming staff at reception, very clean and comfy. Not walking distance to downtown Reykajvik, but still a very pleasant hotel. If you are going to leisure I would make sure you have a rental car. The restaurant wasn't that great, (underdone chicken), waitstaff wasn't friendly, especially if your breakfast wasn't part of the package. The spa staff gave contradictory information to reception staff, so better communication would've been helpful .
The room and all amnesties were great. Very comfortable for our last night in Iceland. The extra charges for breakfast were quite high.
Helpful staff at the reception desk You're a bit far from the centre [I know you're not very far]. I needed a lift from the univdersity even though I could see the hotel from there. A better walking route would be helpful.
Stay at the same location as the conference and I used the swimmingpool in the morning
Great staff and very help full.. Great restaurant with okay prices even for a student..
Located directly next to domestic airport in Reykjavik - very convenient since I flew in/out of airport - walked to airport - no need to take expensive taxi - clean room - friendly staff
Good parking, location, room size Right next to airport runway
Service and staff.
Nice location, but the rooms were dated, the TV was very old, the wifi worked intermittently, the breakfast buffet was pricey, and the beds were not comfortable.
We loved the swimming pool and the Hotel bar. Great food and service. The staff was very friendly. We didnt get the hotel we thought we would, but it turned out that we were fine. The hair dryer was too old, I couldn't wash my hair for 3 days cause I wouldn't be able to dry it.
Crisp, clean rooms. Sharp lines very modern look inside Breakfast is a barely mediocre buffet for 3000isk (about $30) a person
Location Working on the room above use for two days. Couldn't. Be in our room during the day to relax. While on vacation till after 18:00..
Attractive Scandinavian decor, perfect location, cheerful and knowledgeable 24 hour staff.
Location, view from room and very service minded staff.
The front desc staff were absolutely wonderful and most helpful in both the usual ways and also in requests that were less common, Like coming out to help me use the parking meter We liked everything
The location was great with plenty of street parking nearby. We are only a few blocks away from the main church. You can easily walk anywhere n the Reykjavik area. The room was also comfortable and very clean. The Snaps restaurant is also great for a meal.
We liked the location near city center and the view out our 3rd floor balcony. The room was spacious and comfortable. The shower was especially welcome after a day of horseback riding and sightseeing. The restaurant in the hotel, Snaps was very accommodating by seating us near closing. They served an excellent meal. On street parking was a little unnerving but turned out fine. It seems that after 6:30pm free parking on the streets is a free-for-all in Reykjavik with anything goes.
Great location. Easy waking distance to harbor area. Very nice staff. Very good Breakfast. Restaurant extremely busy every night with locals and tourists so difficult to have dinner without reservation. Very noisy until after midnight every night as patrons exited restaurant/bar and hung around on street below our bedroom. Recommend you request room at back of hotel or bring earplugs
The front desk staff was amazing. They helped us several time with questions we had We rented one of their apartments for a couple days and it was huge. Wonderful street views and easy walking distance to everything you need. We never ate at their restaurant but we have heard is very good and reasonably priced.
The friendly front desk staff + the view of city/harbor from the room. No on-site parking. Free parking in nearby lot from 6 p.m to 10:00 am...I had to get up and move the car to an area about four blocks away for the rest of the day...otherwise pay about $ 1. per hour to park.
The location of the hotel is perfect for walking around the shops and grabbing dinner. Our room was really small especially the shower. We both banged our arms on it trying to shower. Not what we are used to.
Nice room in great location. Simple, elegant hotel. Would definitely stay again.
Very central and for Reykjavik excellently value. Breakfast and locale
They have all the basics. The hotel may be good for large groups/bus loads of people who need a place far from city center to rest for a night. Politely rude staff: At 1:45 PM and earlier they say "Checkin is at 2 PM". Service Industry speak for Piss Off. 1:58 PM, "Your room is not ready". 2:02 PM, "We don't know if it is ready" (communication problems with housekeeping?) They sometimes seemed annoyed answering questions people had about how to go somewhere in the city or which day excursions are available. "Here's a brochure." is their typical answer. They never tell you the actual details of where to go or what to expect. Rooms were very basic. Tiny pillows on bed. Two cotton comforters on double bed, each was the size of a large towel. Breakfast and Dinner are very over priced.
The duvet. Very comfortable. The breakfast is included and very filling, especially to brave the cold of Rekyavik. The staff did mess up our tour reservation once and we had to ask management time and again for something to be done about it. The desk in the room had some coffee stains and the shower door does not prevent the water from going all over the bathroom! Plus the hotel was definitely a bit distant from city center.
Luxury hotel Location was a bit away from the city centre. Taxi cabs are very expensive.
Nice parking lot Room was very warn, sheets did not fit the bed and furniture was dirty. Staff was not friendly. The hotel was not inexpensive and was probably the second worst I have ever stayed in. I would NOT recommend staying at this hotel.
Breakfast Buffet was excellent, lots of nice areas to sit in in lobby and restaurant. Nice staff.
They were very Eco-friendly and "green." Pretty clean and modern. The staff was not very accommodating at all. I reserved a superior room with a double bed, and they gave us 2 twin beds. After speaking with the front desk, all they could tell us was that they are fully booked, and that you're never guaranteed the type of bed you want, but we could push the 2 twin beds together if we'd like. No, thank you. We were only staying there for one night, so we decided not to push the issue. Checkout is at noon, but after reading the hotel info they provide you with in the room, I saw they offer late checkout at 2pm as an option. So, that evening I called the desk to request late checkout, and the woman I spoke with could not give me a yes or no. She said I have to speak with the day staff. I called at 8am the following morning and the woman informed me again that they are fully booked. Ok, but I'm just asking to check out at 2pm. Check in for any new guests is at 4pm. That still gives cleaning crew 2 hours to get the room ready for any new guests arriving. I even tried to compromise and say can we at least stay until 1pm? We were catching the shuttle to the airport at 2pm from the hotel, and didn't have anywhere to go for 2 hours if we checked out at noon. She told me they could hold our luggage and we could go downtown and shop. No, I'm not risking missing the airport shuttle because you told me to go to town and spend $$. So after me asking the same question in 4 different ways, she finally said ok, you can check out at 1pm. Well wow! Thanks a million, Grand Hotel. We won't be staying with you on our next trip to Iceland.
The hotel was very clean, staff were helpful, our room had a beautiful view of the city and the water, and the room itself was nice. The double bed fit two large adults easily, which was a concern when we were booking. The bathroom also included a tub in addition to the shower. The lobby area was nice with large doors to see out when waiting for tour guides or cabs, and was filled with pamphlets of various activities. Hair dryer/iron & board/mini fridge and laundry service pick up available. The location was a bit further from the city than anticipated, it's listed as a medium walking distance, it is walkable, just not desirable on cold/rainy nights, approximately 20kr cab ride. The dinner buffet was fairly expensive and we didn't really care for it, we preferred the restaurants around the corner or in town and the cost was similar or less, potentially regular ordering tasted better than the buffet. No shampoo/conditioner/lotion, I always bring my own, but wanted to note.
Easy access, lots of parking, modern building and rooms Great to see Monaco and Cyprus Olympic teams there too,
Great view of the bay, executive lounge was first class.
Great service, friendly staff, range of services. 1-> Standard single room is extremely snug. Marvel of engineering how they are able to fit all the necessities into such a small area without compromising on available amenities. 2-> location from core downtown. Several free shuttles are provided however, the frequency is limited to a handful per day which may limit flexibility when sightseeing, etc.
I enjoyed the high end quality from top to bottom of the hotel! It was immaculate, stylish and staff was helpful and enjoyable. I would have preferred to have been closer to downtown so I could walk to the downtown area. However, that would mean having a big hotel in the middle of a great little town. I understand that they are building something closer to town that fits in to the surroundings, so I'll have to try that when it opens.
Very friendly staff, good food, beautiful room.
clean, good parking, good food management very inflexible on check out time. a 1 hour extension would have cost 25 US$.
Modern hotel with efficient staff. Spacious and clean. 20 minutes walk to town. Very expensive restaurant which even by Icelandic standards was just too much. We ate at Pizza hut around the corner.
It was a good value for the money. Nice, airy rooms and I enjoyed being able to walk around the neighborhood. The hotel cost for breakfast was high. I have stayed at 2 other Reykjavik hotels in the last 5 years and breakfast was always included. The selection was fine but $20.00 us equivalent was high. I prefer the breakfast at Hotel Bjork and it was included in the room cost. Also the shuttle to town was conveneient but not the return to the hotel. It was inconvenient and wse had to take a taxi back both days because their was so much time to wait before 6 pm. I would like to see at least 2 other trips in that schedule.
Staff helpful and courteous. Everything was clean, tidy and well presented. The food was very good and the breakfast to die for!!
The staff was very helpful and friendly, the restaurant was excellent. You can book tours from the operator in the lobby. Great views from our top floor room. We definitely recommend that you stay here and enjoy the beautiful country. Location is just a wee bit far away but buses or a short walk will get you downtown and closer to more dining choices
Clean and quiet rooms. A poorly communicated fire drill at noon while having an infant sleeping in the room is a life event.
The hotel was pretty good, however, nothing extremely special. It is for people who like an extra touch but do not go into extremes.
Spa, staff, dining Need for a cab to get downtown
the staff was excellent! no traditional icelandic dishes at the restaurant of the hotel
We booked a double room and it was really more like a one bedroom. Had a stove and separate seating area, was clean and we had no problems with noise!
The location was excellent. Also, the staff was very helpful during our stay.
Tyeblocation, size of the room,value and the included breakfast No way to wash our clothes, no hot tub and only five channels to choose from
Walking distance to most of towns best sights and restaurants. Felt very safe and the breakfast was great. I would stay here again. Parking was hard to find. That is to be expected when staying in any downtown area. Dining is expensive everywhere in Iceland. For a one in a lifetime place to see. It was still worth it.
Best location for shopping, central to the city. Complimentary breakfast is a great way to start the day--so convenient! Staff is very friendly and helpful. Would stay here again! Although I didn't experience any noise (staying early in the week), I could foresee noise issues near the weekend and in the summer.
Hotel was walking distance to shopping. Had a small kitchen with burners, microwave, refrigerator and dishes. Stayed 4 nights and made dinner 3 of those nights.Going out to eat very expensive Bonus (supermarket) is just 2 blocks away. Staff is extremely helpful. We arrived at 8am and there was a room ready for us. Make sure you get to breakfast on time. Close doors exactly at 9:30 and by 9:15 slim pickings on options. It could be that it is early but staff wasn't that welcoming for breakfast. Just basic offerings - toast, cereal, hard boiled eggs, meat, cheese, yogurt. Was fine for us but for those who like a hot breakfast it isn't available They cut fruit in half so for those of you who like to grab and apple for later in the day that isn't an option.
Location and price. None.
Nice, clean, spacious rooms
Everything. This place was fantastic. The Staff was helpful, the location can't be beat; you're in the middle of town, on the main street. walking distance to shops and restaurants. Nice size room, fridge - really the best value / location we stayed in Iceland. Good breakfast options compared to other places we stayed. Recommended. Nothing
The rooms and location were excellent. The breakfast was included but not that impressive.
The location. Breakfast.
Outstanding staff. Very clean. Very central. Convenient bar and restaurant. Slow wifi.
It was clean, desk staff were pleasant The hotel had messed up the reservations. My reservation through Kayak was fine. However, a hotel block that was to be released 45 days before my arrival was still on the books (I was joining a hiking group) and they tried to get me to pay for that supposed reservation. In talking with the agency that had arranged the room block for this particular hiking group, this is not the first time that this hotel has done this. In addition, a friend of mine who had confirmed her reservation at Hotel Centrum before leaving the US, received an e-mail that they were overbooked and she had to go to another hotel---even though Hotel Centrum had double bookings and indeed did have rooms.
Having travelled extensively around the world, it was a pleasure to be greeted by service minded, smiling, friendly staff. The hotel was relaxing and stressless. Maybe, a little more attention should be made to controlling the facilities inside the room. Ensure things are regularly maintained in the bathrooms with drips, leaks, and edges correctly sealed with silicon. Minor issue, but essential to retain the hotel profile
Excellent location within walking distance to busy city center Great value for the money Friendly staff Prompt service from staff & housekeeping Nice little restaurant in the lobby For some reason the TV was messed up most of the time (would get frozen on certain channels and would have to get up and turn it off). However, was not in the room much, so this was not a big issue.
Location! You can not beat the location of the Centrum. Also the front desk staff is awesome. They can book all of your excursions for you and if you would like dinner reservations, they can suggest where and then make the reservations for you. The hotel bar happy hour was excellent if you like beer and craft cocktails. The room size was a little small and there was no place for a second piece of large luggage. Also, even with the radiator in the off position, the room was extremely hot. We were forced to sleep with the windows open. The amount of noise coming from the street from cars and people at all hours of the night caused us not to get a good nights sleep in the 8 days that we were there. I wish I would have brought ear plugs.
cafe and breakfast
It was homely, comfortable room, nice surroundings, fantastic location, love the building on the corner of the centre of Reykjavik, close to the harbour and lots of great restaurants & cafes & museums. Steff were friendly, breakfast was nice. Breakfast was pricey especially when you could get a huge cooked breakfast and warm coffee down the road for less. tea and coffee facilitirs in the room were poor, there were 2 of us and they didn't have pairs of the same kind of tea bag, no milk, small cups, little sugar, we bought ours from the supermarket. Internet which we paid for kept stopping working but when we called it was fixed and when we mentioned it again at checkout it was deducted from our bill, so was ok in the end.
Close to old parts of town. In fact, hotel is built over museum for first settlement.
The Hotel staff was very friendly and helpful in giving suggestions about places to visit, providing maps of the city, and arranging the shuttle to the airport. The Location is perfect, right in the centre of the city and close to shops, restaurants, the city lake, and sites. I think it's so unique that the hotel is above a Viking settlement (museum). I Loved this hotel! Although the breakfast is great, I do think it's a bit pricey per person (14 euros or $18 canadian).
Location in town. Ridiculous price for room that had no amenities. Paid five star price for two star motel. Room small, bed uncomfortable. Everything extra.
Location was good. Parking was listed but it was public parking. We had to drive around and parked a few blocks away.
The hotel is centrally located in Reykjavik and next door to some excellent restaurants. The staff was very helpful and knowledgeable of the area.
Warm, comfortable and clean room with plenty of hot water for the shower. Tv remote was difficult to work. Not enough tea,coffee,sugar & milk available in the room.
Very comfortable rooms, good breakfast and helpful staff. Free guest computer was available for checking emails etc. Easy walk to resturants and tourist information office.
Close to everything, but quiet. Beds were comfortable, staff were nice. Parking available. Breakfast was sufficient. Internet access Small tv's and showers, but this is typical for Iceland.
It is a bit further from the centre on the ground than it looks on the map :) Still within the range when walking doesn't get annoying (takes 20 min or so). Friendly staff and good price (got 51 euro/night for a week long stay). Free Wi-Fi (but they seem to charge for cable connection). The room was rather basic (compared with "average" 3 star hotels "on continent") and I certainly would wish for a somewhat larger bed. Breakfast was ok, but nothing to be excited about.
The warmth and flexibility of the desk staff (who had my room ready early after a 2:30 am arrival (Boston time) at the airport), and my lovely view of the mountains across the bay. Th desk staff also phoned the flybus when I left my gloves on it and packed me a sandwich breakfast for an early departure. The location is a little remote from the town, and the steps up are a little steep - but well compensated by the fact that the view is great!
Good reasonable food in related resturant. Good quite but convienent location. Staff most helpful and friendly. Our group of 6 had no complaints. Met or exceded all expectations for type of hotel.
The breakfast was very nice, the rooms were clean, it was a quiet place to stay at, it was not a far walk (5 minutes) from the main downtown area.
Great Service, Very Clean, Very Hospitable. Bring your walking shoes, it is about 20 min walk to downtown, but its well worth it for the quality of this hotel.
The staff was very friendly and there were no bad surprises of any kind. It is not in a very busy area. I wasn't as close to stores and things as I would have liked on this trip. During a busy party season, it would be a quiet place to stay.
The receptionist was very helpful. Rooms in good clean condition and attractive restaurant attached was very convenient.
Location and breakfast were great!
The hotel was great. From the atmosphere and decorations to the people working there. The front desk staff were amazing and friendly. They were always ready to help and had a smile on there faces everyday. We got a family sized room for two people just because I heard the rooms might be smaller. However the room was bigger than I expected including the bathroom. You hear that the shower doors fold to make more room. However even extended there is enough room for the other person to use the sink or get ready. The hotel gives you a cell phone with data included, which was honestly amazing. I made the phone into a wifi hotspot and was able to use my own cell phone throughout the trip. Just bring portable charger with you as the phone battery dies quickly this way. The hotel is also located on the main strip and perfect walking distance from restaurants and bars. But a few blocks down so you don't hear the noise of the bars at night. We never tried the breakfast downstairs as we always had say trips planned in the mornings. There is a bakery down the street that is open early I can't remember the name of it but the front desk told us about it. Big enough to sit down and have breakfast, but gets packed as well so give yourself enough time if you have morning plans. The room does come with a pot to make your own hot tea and instant coffee if you are in a rush. Hard to say what I did not like about the hotel. The only thing I can think of is that the room gets very warm and with no thermostat to control temperature. We opened the window everyday however it only opens a tiny crack and doesn't stay open on its own. Probably from the wind outside. Just bring light pajamas with you and you will be fine.
Somehow this isn't mentioned on their website or any reviews I've seen, but Hotel Alda gives each guest an android smartphone in lieu of a room phone. This phone works throughout Iceland, has reception on speed dial, and has all the other bells and whistles you'd expect of s smartphone: maps, activity guides, etc. A great and welcome surprise! Unfortunately for the hotel, but fortunately for Reykjavik generally, there is a bit of construction going on near the facilities. Not a big deal if you're getting up early to go on an adventure, but if you intend to sleep in do ask for a room on the other side of the hotel. This advice should be good through the end of summer 2015.
Location and view. Smal room, not much storage room.
Quiet, private. I arrived at 7am but paid for the night before because I needed to sleep. At 12 noon it here was a nock on the door and a moment later a phone call. They wanted me to check out even though I had a five day reservation . Actually should not of been charged for the first day because I didn't get what I paid for, sleep. The staff was always to busy on the computer to acknowledge guest unless you engaged them.
Excellent restaurant There should be more sitting area(s)
the location was second to none, city centre. very accomodating and friendly staff, a true credit to the warm and inviting icelandic style nothing
The building was beautiful, and the rooms were very nice. Our television did not work most of the time. The hotel advertised a flat screen television. In as much as we certainly did not go to Iceland to watch tv, the television was also set up for viewing the bill on line, setting up a wakeup call, etc. It was also a problem because it was so noisy outside that we did not sleep. We usually would have just turned the television on to offset the street noice, but we did not have the option. This was a lot of money to pay without getting a good night's rest. It is actually the principle of paying so much for less than advertised than the actual television itself.
Great location. Quiet and close to everything. Room was adequate for my purposes and comfortable to sleep in. The staff was helpful and friendly. Will definitely come back.
Very nice hotel. Good location, nice rooms, very comfortable beds and pillows. Municipal parking is very close to the hotel. The restaurant is very expensive.
Staffs are very attentive to customers. refrigerator door key should stay unlocked once unlocked until locking again
Clean rooms, nice decor Not best value for the money. Breakfast expensive
proximity to downtown and shopping; friendly staff; comfortable lobby; luggage storage room. It was unfortunate to not be able to get into our room earlier since it was requested at the time of the reservation and our flight arrived from the US at 6:30 am. Also, our room was lovely and spacious, but way too warm and we were unable to be comfortable without the windows open, and the noise from the bars on the street was so loud, we had difficulty sleeping. I'd suggest air conditioning or blankets that aren't so hot so that we could sleep!
The hotel has a brilliant central location right next to the parliament (which is actually so small that we almost missed it) and all the major nightlife and shopping areas. Also very close to the harbour. The rooms were lovely, warm and cosy - beds very comfy! We had a great stay at this hotel, and the reception staff were friendly and helpful. Breakfast was too expensive for what it was. One thing that we felt the hotel could improve on would be a spa area - perhaps a project for next time?
The room was large by European standards. Staff were pleasant and helpful. Great location. Would definitely stay here again.
Very nice staff. Good location if you want to be in the City Centre. Not a good location for anyone who wants to get sleep on Friday or Saturday night in the summer, due to young people who party all night in the streets outside. Very noisy until about 5:30 a.m. But a good place for young people who want to be at the center of the action.
hotel de charme .... we really enjoyed our stay there. everything was perfect!!!
Very noisy from street traffic. This may turn me away from visiting again.
Excellent Location, Great Service, Fabulous Restaurant. They even gave us a free upgrade as they were not too fully booked. The staff were very friendly and could help with anything. Certainly a great base from which to enjoy the City of Reykjavik or from which to take any of the multiple day tours on offer (which the staff were helpful and informed of to help organise). I will stay here again next time.
The art gallery and the food. The entire hotel is like a huge art gallery. The staff is very friendly and the kitchen excellent. I can recommend this hotel for anyone traveling to Reykjavik.
Very good location. The staf was friendly and the high speed internet connection was highly appreciated. Soundproofing needs to be improved, we could hear people talking in the room next to us, even though they were talking low.
Great location, warm, older, traditional design, great staff. Needs to reinvest some money back in the hotel for a makeover. TV's in rooms were 1970 models with fuzzy reception, computer's downstairs were slow and weren't able to print.
Friendly and helpful staff, good location. Two single beds used as a double, very uncomfortable.
The young lady receptionist there helped me a lot re the confusion of tour operator about location of picking me up. Really appreciate it.
Helpful staff, good location. Room was quite small
The art. Wi-fi availability. Friendliness of the staff. Warm a touch of traditional and old fashion The rooms were just a little tired but nothing a make-over wouldn't fix. Could hear the traffic a little too much.
good value and really close to everything you want to see the shower on the ground floor was borderline to hot.
location was wonderful, and easy to explane when you are lost because there was a pizza restaurant near by. Also, it was one block away from the famous church. Breakfast was wonderful. couldn't stop eating the bread they provided. it maybe difficult to use the restroom, since the building i stayed was a modified house, which had only one bathroom( just one) on the floor with three bed room.
Good location, nice staff and rooms
The location is great for city centre. The bathroom is terrible and small with a shower that floods the whole bathroom and the walls are very thin.
Close to everything Noise from the street at night
Breakfast was included and provided a nice selection, including fresh fruit. It was ready earlier than the official opening time of 7:00 AM, which meant that those of us who caught the 7:00 bus to the airport, were able to eat breakfast before our departure.
Free high-speed internet wired access. Located in the very center of Reykjavik, though very calm. Parquet en bois ==> bruits de pas des chambres du dessus. Isolation phonique entre les chambres voisines pas excellente.
stuff assistance. Very Kind and helpful nothing! everything was perfect
Great location that was very walkable to all areas of the city. Great lobby. Fantastic breakfast. Helpful staff. Nice view. Bathroom was older though clean was just a bit dingy only due to age.
good location - close to town but not too noisy Room dirty - blood all down the underneath of basin in bathroom - yuk - complained and they cleaned it up but really not good.
friendly, efficient our room was very noisy- young people partying in the street
Good location and a fair price Breakfast was poor, low quality food stuffs which is not what is normaly found in Iceland.
Good hotel, good location.
The location cannot be beat. It was in was great for seeing the city. Very cheep. From the ikea towels to the small rooms to the smushy bed and the not working tv. Everything about it smelled of cheepness.
The breakfaste and service.
The breakfast was good, the rooms were clean, the staff was friendly and helpful. It wasn't a bad walk to downtown Reykjavik (only 40-50 mins), and it has a beautiful view. The beds were comfortable, and the rooms upstairs were cozy. While there was only one shower/toilet per gender per floor, I only had to wait once to use the bathroom. Mostly, people were polite and did their business quickly. (It helps if you're showering in the evening, I suppose.) The noise from the road is very loud, but if you're tired it doesn't matter. The water from the faucet smelled like eggs (sulfur), but it was't terrible. The water pressure for the ladies' shower on the second floor was pretty bad, but I was still able to get clean.
Friendly staff, clean - Noise (doors, highway) - tv quality - monotone breakfast - bathroom needs a facelift
Breakfast was very good Too far away from everything, no transport (shuttle bus did not work) on website the free shuttle bus service was stated, which made taxi transport very expensive
Convenient and well located. Quiet. Beds were a little dirty.
Guests were mostly international students and fun to visit with them It was more like student dorm. & family hotel and was no 24hr staff to wake you up!! You must have your own alarm clock. I almost missedmy early morning flight because the alarm clock the hotel lent me did not go off!!
Rooms are well-equipped VERY helpful staff breakfast had good quality food and a good variety quiet neighborhood room smelled a bit musty only two toilet/showers per floor of about 10 rooms
Excellent price near the downtown area (not walkable), reasonable accomodations Felt like a lower-end US chain hotel with shared bathrooms. Good for what it is / what you need, but didn't have the character of a guesthouse nor the benefits of a real hotel.
The facilities were clean and the staff was welcoming. Breakfast was interesting.... So is every breakfast bar at hostel/guesthouse style lodging. I knew what type of facility its was so I knew what I was getting into. All around solid performance.
Hotel personnel and breakfeast. Also the possibility to make your own meals Hotel is located just by main road. So if you have the room from road side it can be noisy
the staff were very friendley and helpfull, good english spoken so that was good being english, the breakfast was excellent value, with a good all round sellection, the hotel was very good value for money, the rooms were cleaned, and supplied with fresh towels each day. I was very happy. It is a little off the beaten track, but for people of moderate fitness this presents no problem, and the busses are regular, and within reach of the hotel.