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Loved the complimentary cookies, the breakfast was delicious, and the area is very quiet. Great experience. The only issue we had was with parking during the weekend.
Extremely friendly and helpful gentleman at the front desk. Helped us out with an unplanned tour through Letchworth State Park. Not a lot of lodging to choose from in the area so finding a full service hotel like this one was a blessing.
The heater didn't work right. To dang hot so couldn't turn ac on. To much noise as able to hear next door. Not the greatest would not recommend this one at all!
was in a great area and easily to get to different areas
Polite and helpful staff, clean rooms, nice pool area and good variety of choices for breakfast.
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Great hotel, highly recommend if you are in the area.
Good location. Nice area, very surprised of restaurants in areA
Rooms were very clean and the bathrooms were spotless. Location to the park and places to eat were great. The breakfast was very good for a free hotel breakfast and the breakfast staff were very friendly. When I checked in the price was higher than the Country Inn website, so I booked online. They put a billing statement under my door for some reason and the they prices that were on that were $30 and $35 lower than they had quoted me at check in.
I thought who is the manager, and checked us in was very helpful and kind to us. He went out of his way to accommodate us and gave great tips. No handle bars in the shower. Getting out of the shower was less than safe for anyone.
Stay was fine, however, my credit card was charged three times for the one night stay. Two of the charges were for the same correct amount. The third charge was for an amount 20% above the correct amount. Also, had to call for staff to show up when I arrived, (during regular check-in times), ... no one was present in the building.