Hotel City Palace- Mumbai

The hotel is in a great location, walking distance from many attractions such as Chhatrapati Shivaji Terminus, Horniman Circle Gardens, and the Gateway of India. It's also near local markets and cruise terminals.

The rooms are clean and well-equipped, and the hotel staff is helpful in maintaining a neat environment. However, some guests mentioned that the rooms are small and that the bathrooms have low ceilings.

The hotel has a great restaurant next door, offering good food options. However, some guests mentioned that the breakfast quality was not up to their expectations.

Yes, the hotel offers parking and an airport shuttle service for guests' convenience.

The staff is super friendly and helpful, providing excellent customer service. However, a few guests mentioned encountering some issues with the front desk and receptionist.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions such as Chhatrapati Shivaji Terminus, Horniman Circle Gardens, or the Gateway of India comes highly recommended.

If you prefer fewer crowds, consider visiting in February, which is considered the low season. This could provide a more relaxed experience and potentially lower rates.

Some guests found the rooms to be smaller than expected, so if space is a priority, consider inquiring about room dimensions or upgrading to a larger room.

Depending on your preferences, ensure that the room you book has the amenities you desire, such as an attached bathroom, a view, or specific bedding arrangements, as some guests encountered issues with these aspects.

The hotel offers 24/7 check-in, which can be convenient for travelers with varied arrival times. This flexibility was appreciated by several guests.

With a great restaurant next door and plenty of food options around, guests can easily explore diverse dining experiences within walking distance of the hotel.

If you have accessibility needs, the hotel offers increased accessibility and an elevator, which can be beneficial for guests with mobility concerns.

Some rooms facing the road experienced traffic noise, so if you're sensitive to sound, consider requesting a quieter room or bringing earplugs.

The hotel provides an airport shuttle for a surcharge, which can be a convenient option for transportation to and from the airport.

As cancellation and prepayment policies vary by room type and provider, it's advisable to review these policies carefully before making a reservation.