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Friendly manner of the staff, good clean room and the excellent food. The very good value for money!
The food in the resturaunt was great and the staff went out of their way to help us find our way around town.
The staff were hepful and friendly the room was clean and nice I would have appreciated if we had been told the location of all the dinning rooms. chose the least nicest for our evening meal
Very nice staff. The room was nice and clean, large bathroom. The restaurant was open from 11 am until 11 pm and offered a varied menue. The food was very good, not too expensive.
friendly staff and position in village The room size was too small and access to bathroom was only just possible by stepping sideways.
quiet, comfortable, clean, large room
Very quiet. On Saturday and Sunday evenings, the reception is closed. If you arrive at that time, you shall contact them by phone. Then be aware that you need a mobile phone, and if it is a foreign mobile phone, you shall dial 00-49 in front of the hotel number.
It was ideally situated as the building used to be part of the British Army camp. The reason for my visit was to see where I grew up and everything was nearby.
We had a very nice stay over. The staff was friendly and the room very comfortable. It was easy to find just off the motorway. No.
It was at a convinient location
Very nice hotel!
Good bed, nice and quiet, very close to the A7 highway. Very long wait to get food at the restaurant - even for a very simple dish for our child we had to wait for more than one hour.
The new bathroom The furnisher and the colour of bed quilt cover.
The single room did have two separate beds, and an alarm clock. The bathroom was all tiled and well equipped with a hair dryer, separate shaving mirror, two large bottles of premium quality combined liquid hand soap and shower creme, and also had a wall mounted box of facial tissues. Spacious and clean shower. TV and a complete mini bar, for those so inclined. Very clean room and bathroom. Good food at a reasonable price in the restaurant, which also offered lunch at a slightly discounted price. Good breakfast buffet. The hotel were a bit closer to the road outside than I anticipated, but nevertheless quiet at night. The staff had limited knowledge in english, although they did their very best to help.
Themed rooms are magical and service excellent. Def will return
Hotel Port Royal is situated on property at the Heide Park Resort. It's a pirate-themed hotel targetted at families with children, and we really liked the extensive pirate and nautical theming, like swashbuckling music in the elevators. We really liked the theming in our room as well, and the exclusive entryway into the park for hotel guests. We also had a great morning jog in the neighboring woods. Finally, we were appreciative that most of the hotel staff we engaged could speak English well. We opted for a sit-down dinner in the hotel restaurant instead of the buffet, which was fine, but the service became very slow after a new waitress came on shift, and this waitress was the only staff we met without good English skills, which was not a serious problem per se. The hotel was also a bit noisy during the staged pirate-children interactions, which we didn't mind, but some might. Also, the single guest elevator was a bit slow and did not provide enough capacity during peak times.
Great Hotel, dont forget to go to the evening shows, they really are worth it. The breakfest is quite good, and the evening buffet is exellent, for 25 euros all you can eat including beer and wine for 1.5 hours! and then, sleep a little just before a show! and the park, well, one of the best! Perhaps the only complaint: deserts, they were really not very good, but other than that, very good place.
the willingness of the staff to accomodate a non german speaking international tourist
The welcome, cleanliness and high standard I suggested they install tea/coffee making equipment in the room. There was a mini bar but no tea/coffee.When I ordered at the reception for a visiting friend and self it took a very long time.
Cheerful helpul staff, especially in the restaurant
Service and staff are perfect. Rooms are super. Nice environment. Everything was excellent !
Wonderful location and couldn't have been happier. We were made to feel so welcome and would love to stay again soon!!! Thank you for such a great recommedation!
Location. Internet access. Personnel is not very friendly. Room for 4 people was too small and 2 beds were located in tiny space. Restaurant quality was poor although in the web was recommendable. Quality-price of both hotel and restaurant is bad.
A small, pleasant hotel in a leafy neighborhood. Close to plenty restaurants and good public transportation.
Very nice hotel with friendly staff.
All was perfect. if I travel in Munich area in ther future i will stay again in the hotel
We like the location and the atmosphere at the hotel and the city.
The village and hotel is nice. The personnel are very friendly. The breakfast is very fine. I would like to visit the hotel again.
The room was fine. Evening meal was a good example of authentic rustic German country food. Many of the ingredients were home made. A little like an old peoples home.
We used this hotel as a stop over on a road trip from Germany to Sweden. The reason we picked it was the ease of access from the Autobahn. As always in Germany, the breakfast was great. I suppose we might stay there again if we were doing the same trip, but it wasn't really our kind of place. It was a bit overpriced. I would expect to pay that amount for a hotel of the same standard in a city centre, but not one located out in the country.
Mycket fina hotellrum, trevlig personal och trevlig restaurant. No
The staff were very friendly, good breakfast, OK price, easy access to Motorway. Closing already at 22,00.
Staff! Very friendly and warm. Very good breafast. :-)). We stayed at this hotel in the early phase of our drive through Europe, and also on our way back home. On our way back home we arrived very late but had an appointment to pick up our key for room 22. Excellente service! Mette og Ivar No. Only positive words to say about our stay here.
Typical German Gasthof. Friendly and varm. Good kitchen.
excellent service,family run hotel with the patrons in mind. a willingness to help patrons local knowledge and understanding their needs and requirements.would stay there agauin in a flash. no complaints
Very wellcoming staff, good breakfast, excelent, clean, large and comfortable rooms.
Location - 3 km Hide Park, ~80 km Bremen, silent, good breakfast .
close to Heide Park only germany TV channels
The way we felt welcome by the staff. And the food. Great service. The restaurant closes a bit early.
Nice area, good staff and spacious family apartment. Nothing comes to mind.
Friendly staff, lovely place.
Nice and helpfull staff. Good breakfast
we enjoyed the peace of the place while we were there. It was at the end of october though.The apartment was comfortable and suited our needs. As our German was next to useless the staff were helpful and patient with us. none
The area in which it was set was marvellous and it was well signposted. Horsten was most helpful with directions to Luneburg In common with other German hotels there was no facility for making a hot drink in the room later at night.
heide park ----
Friendly and easygoing staff - Nice and cool rooms on a hot day.
I have stayed here on numerous occasion and always found it enjoyable.
Friendly staff; very generous breakfast buffet; nicely furnished room
Price / Food at restrunt / Free Internet service
Excelent value for the money. Free Wireless Internet. Breakfast much better than expected.
Nice and big rooms, big and comfortable beds, friendly staff.
The location,room size,the restaurent terrace view lack of staaf
A wonderful and cosy, typical German family hotel, caring very much for their guests. We liked it very much indeed!
Friendly and customer focused owners, order and cleanliness, great location in the quite town close to the Heyde-park, value for money No, everything was fine
The friendlig staff makes you feel at home.
everythings were good~!!!Especially staffs are very kind...
Very good and silent place to get rest. Very pleasant owner of this hotel. It was pleasure to spent time in this hotel.
Everything was usper.
The service, it was great. It was a warm, welcoming atmosphere and I would certainly recommend Hotel Am Bohmenpark to my friends. And it is in a great location, close to shops etc...
Nice rooms and good breakfast. The bar was impossible to sit in if you don't smoke.
Nice setting, Food is good, German hotels set a high standard and I feel this falls short. Fitness centre is poor, mixture of bits and pieces mostly broken. Good food but classical music in restaurant drowned out by pop music from kitchen. Rooms badly in need of a make over.
The service, the friendliness (especially the girls waiting on at the evening) and the fantastic food (the Heideschnucke is always a winner)
Very nice, quiet location. Parking without problems. Nice rooms, well equipped. Everything clean. Very good breakfast, inclusive scrambled eggs or omelette specially made for every guest. Dinner also very good, I can recommend buffé ("swedish table"). Nice, quiet swimming pool. Internet. There were possibility to plug in one's own laptop using some kind of dose requiring configuration of network-card. I did't dare to fiddle with my laptop and chose the other oportunity - paid internet via TV. I have never seen worse Internet access, it was nearly impossible to read my e-mail. No chance to see images or so...
Very clean, nice place to stay, comfortable. I enjoyed my stay at the hotel. Vending machine with nothing in it.
A very friendly atmosphere and very clean. The breakfast meal was very good with plenty of choices, the staff were extremely helpful and were a good source of information. We were made most welcome
The owners were both very friendly and welcoming & could answer any questions we asked. The rooms were very clean & comfortable. Lovely presented breakfast.
very clean, friendly staff.
We liked everything - location (we visited Heide park), clean and spacious family room, good breakfast, nice and warm owners of the hotel.
Confortable and clean. Located in Soltau center. 2km to Heide park. Good value for money
Excellent choice for families. Large, comfortable, clean family room. Convenient location - 5km to Heide park. Close to other local attractions (Serengeti park, Schumacher kart center, Snow Dome). Nice and friendly staff, good breakfast. Everything was perfect.
Liked the staff very much
Location and cleanliness, setting in a beautiful area ideal for families, good choice of food at breakfast, just can go on and on...finally the owners made you feel so welcome Nothing...
Quiet and very nice street. Park just next to hotel. Easy parking. Splendid restaurant few minutes walking away. Navi right on address. Only few minutes drive off the Autobahn. Staff very nice and relaxed. Breakfast great. We had a family room with 2+3 beds. One of the beds was a nightmare, stiff. Room otherwise quite all right.
The Landlord and landlady were very helpful and friendly.Soltau is a small town but location was perfect. Only an hour on the train from the Hamburg/Bremen and a short taxi ride from the theme park.5 minute walk to the Thermal Spa which was great after a day of rollercoasters!!