Toilet wouldn’t flush. Shower broken. WiFi didn’t work. Hot breakfast was a pop tart. The room smelled like marijuana. Other than that, it was perfectly fine. 😤
3 stars
Spark by Hilton Mystic Groton
Photos of Spark by Hilton Mystic Groton
Overview
The Days Inn by Wyndham Mystic hotel is just off I-95 near the Mystic Seaport and Foxwoods Resort Casino. This hotel is minutes from many family attractions, shops, and dining options. Mystic Aquarium is close to the Days Inn by Wyndham Mystic hotel, and guests can visit Dinosaur State Park and the Mohegan Sun Casino during their stay, as well. Free on-site parking is provided for hotel guests and complimentary hotel-wide WiFi is also available. The hotel serves a free continental breakfast every morning.
Pets are welcome at this hotel with a non-refundable fee. There are smoking and non-smoking rooms available at this property, which also offers free accommodations for children under 17. There is also a seasonal outdoor pool and lounge area for guest enjoyment. Guests can choose from standard rooms, as well as a collection of accessible and business-class guest rooms and suites. There is also limited parking for buses, RVs, and trucks in the on-site lot.
The Days Inn by Wyndham Mystic hotel offers 24-hour reception and guest services. Early check-in can be arranged, but is subject to availability. There are 122 guest rooms at this property, which all feature flat-screen TVs with premium channels, in-room climate control, coffee and tea service, a desk, refrigerator and microwave, and a private bathroom with complimentary toiletries. Ironing amenities are included and cribs and rollaway beds are also available. There are a limited number of connecting rooms at this property, which are available upon request.
Latest deals for Spark by Hilton Mystic Groton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Spark by Hilton Mystic Groton
- Outdoor pool
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Hiking
- Beach access
- Bicycle rental
- Casino
- Fishing
- Golf
- Cycling
Services and conveniences
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Streaming service
- TV
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Dining
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Beach towels
Workspace
- Desk
Family friendly
- Complimentary breakfast
Pool
- Outdoor pool
Reviews of Spark by Hilton Mystic Groton
7.4
Good
2035 verified ratings
Wonderful
495
Very good
307
Good
408
Okay
231
Fair
251
Mediocre
126
Poor
218
Summary of reviews
Guests say
Guests appreciated the convenient location of the hotel, especially its proximity to attractions like the Mystic Aquarium. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues such as musty odors, broken amenities, and unresponsive staff. While some guests found value for the price, overall experiences varied significantly, with several mentioning that the hotel felt run down and in need of maintenance.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
32 reviews
6.5 out of 10
19 reviews
All reviews
Cons (-) This place is a dump. It is dirty, and all the other staff is nice, the bullet proof glass was a giveaway. Stay at the Hyatt
Pros (+) The bed was fine, the breakfast was incomplete, missing items including butter milk and stale cereal
Cons (-) The bed was fine, the breakfast was incomplete, missing items including butter milk and stale cereal, Could’ve been much better
Pros (+) Near Aquarium and the Seaport, but you will have to drive. Room was nice and big and clean, same with bathroom. Free breakfast was good.
Pros (+) Close to the parks and attractions in the area
Cons (-) The room smelled musty.
Pros (+) the rooms where ok the bed was nice to sleep on.
Cons (-) the tv would not go past 20 for volume so it was hard to hear and the tv location was bad
Pros (+) The staff was very warm and helpful. The room was clean and housekeeping kept it that way each day.
Cons (-) No exercise room as advertised on the site. The pool had so much chlorine I had to buy eye drops for my family. much noise upstairs over our room all night long. Stains in the hall carpet.
Pros (+) Ease from I-95, comfortable, value, breakfast. We didn't use the pool but it looked inviting.
Cons (-) Shower repair job looked unskilled. At check in the host gave our room number audibly.
Pros (+) Run down...Price we pd was higher than others pd.
Cons (-) The staff was great and the rooms we clean.The place was just run down.
Pros (+) Not a bad place to stay for a overnight visit. Bed was very comfortable and the room was clean. What more do you need?
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a free continental breakfast every morning, complimentary hotel-wide WiFi, a seasonal outdoor pool, and free accommodations for children under 17.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean and quiet, with clean and comfortable rooms that have recently been renovated.
What practical amenities does the hotel offer?
The hotel provides flat-screen TVs with premium channels, in-room climate control, coffee and tea service, a desk, refrigerator and microwave in all guest rooms, as well as laundry facilities and ironing amenities.
What can guests expect from the hotel's customer service?
Guests have praised the very friendly staff, with the front desk being informative and the manager being nice and helpful. The hotel also offers 24-hour reception and guest services.
When is the best time to visit the hotel?
The low season is in March, and the high season is in September, making these months ideal for a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Location
Some guests reported noise issues, particularly near the elevator and recreation room. Requesting a room away from these areas might lead to a quieter stay.
Check Breakfast Options
While some guests appreciated the breakfast, others found the options limited. Consider exploring nearby dining options for a more varied morning meal.
Inquire About Renovated Rooms
Guests were impressed with the newly renovated rooms. It might be worth asking for one of these rooms for a more modern and comfortable experience.
Pet-Friendly Hotel
This hotel welcomes pets, but with a non-refundable fee. If traveling with pets, it's advisable to confirm the pet policy and associated charges in advance.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Mystic Seaport, Mystic Aquarium, and Foxwoods Resort Casino. Take advantage of the proximity to these places for a well-rounded visit.
Consider Parking
While the hotel offers free on-site parking, some guests found it challenging to find the hotel entrance or park due to barricades. It's advisable to inquire about parking arrangements beforehand.
Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible units. Guests with specific accessibility needs should inquire about the available amenities to ensure a comfortable stay.
Early Check-In
The hotel offers 24-hour reception and guest services, and early check-in can be arranged based on availability. Contact the hotel in advance if you require early check-in to make suitable arrangements.
Inquire About Business-Class Rooms
The hotel offers a collection of accessible and business-class guest rooms and suites. Business travelers may benefit from inquiring about these rooms for added comfort and amenities.
Location
55 Whitehall Avenue, Mystic, CT 06355
What's nearby
- Olde Mistick Village0.4 mi
- Mystic Aquarium0.5 mi
- Charles W. Morgan1.2 mi
- Denison Pequotsepos Nature Center1.3 mi
- Mystic Seaport1.3 mi
- Mystic River Bascule Bridge1.8 mi
- Mystic Museum of Art1.9 mi
- Fields Of Fire Adventure Park2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Spark by Hilton Mystic Groton
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | October | $138 | $294 |
Cheapest month to stay with an average 50% drop in price. | Most expensive month to stay with an average 49% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Spark by Hilton Mystic Groton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center |
|---|---|
7.8 | 1.8 mi |
Everything you need to know for your stay in Mystic
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